Subaru Impreza Complaints

2,698 consumer complaints on file.

#10313392February 23, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 SUBARU IMPREZA. WHILE DRIVING THE VEHICLE WOULD ACCELERATE FOR A HALF SECOND WITHOUT PRESSURE BEING APPLIED TO THE PEDAL. THE CONTACT TOOK THE VEHICLE TO A DEALER. THE DEALER INFORMED THE CONTACT THAT THE ACCELERATOR PEDAL WAS DESIGNED FOR A HALF SECOND ACCELERATION. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE LOCAL MECHANIC INFORMED THE CONTACT THAT THE ECU NEEDED TO BE REPROGRAMMED. THE CONTACT HAS NOT HAD THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 255. UPDATED 03/11/10 *BF WHILE DRIVING AT ANY SPEED THE VEHICLE WOULD CONTINUE TO ACCELERATE AS THOUGH THE ACCELERATOR PEDAL WAS ENGAGE FOR UP TO 1.5 SECONDS AFTER THE CONSUMER HAD REMOVED HIS FOOT. THE DEALER INFORMED THE CONSUMER THE VEHICLE WAS PERFORMING WITHIN DESIGN SPECIFICATIONS. THE CONSUMER WENT TO TWO INDEPENDENT MECHANICS WHO STATED THE ECU THAT CONTROLLED THE ACCELERATOR PEDAL BEHAVIOR WOULD NEED TO BE RE-PROGRAMMED. UPDATED 07/26/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312781February 22, 2010
POWER TRAIN:MANUAL TRANSMISSION
IN MARCH OF 2009 I PURCHASED A 2009 SUBARU IMPREZA WRX WITH A MANUAL TRANSMISSION FROM THE DEALER. AT THAT TIME THE CAR HAD 580 MILES ON THE ODOMETER. AFTER TAKING THE CAR HOME I BEGAN IMMEDIATELY HAVING PROBLEMS WHEN ATTEMPTING TO PLACE THE CAR IN REVERSE AND ALSO NOTICED A FOUL ODOR WHEN TAKING OFF AND OCCASIONALLY WHEN SWITCHING GEARS. WHEN I CONTACTED THE DEALERSHIP I WAS TOLD THAT THESE ISSUES WERE NORMAL FOR THE WRX AND THAT THE "CLUTCH SMELL" WAS COMMON AND NOTHING TO WORRY ABOUT. AT THE FIRST OIL CHANGE I EXPRESSED CONCERNS AGAIN AND WAS TOLD A SIMILAR STORY. I ASKED ABOUT THE ISSUE AGAIN OVER THE NEXT SEVERAL MONTHS AND THEN I TOOK MY CAR TO A DIFFERENT SUBARU DEALERSHIP AT THE END OF DECEMBER 2009 FOR EXTENSIVE MAINTENANCE AND ASKED THEM TO LOOK AT THE CLUTCH FOR ME BECAUSE I WAS NOTICING THE "CLUTCH SMELL" A LOT AND WAS NOW HAVING PROBLEMS SHIFTING INTO REVERSE AND FIRST GEAR AND THE TACHOMETER WOULD JUMP AROUND OCCASIONALLY WITH NO IDENTIFIABLE CAUSE. I PICKED MY CAR UP ON JANUARY 2, 2010 AND WAS TOLD THAT THERE WAS ABSOLUTELY NOTHING WRONG WITH THE CLUTCH AND THAT MY CAR WAS FINE. ON JANUARY 31, 2010 MY CLUTCH FAILED CATASTROPHICALLY LEAVING MY VEHICLE DISABLED IN THE MIDDLE OF A MAJOR INTERSTATE. THERE ARE ONLY 22,000 MILES ON MY CAR. IT WAS TOWED TO YET A THIRD SUBARU DEALERSHIP AND INSPECTED BY A REPRESENTATIVE OF SUBARU OF AMERICA AND I WAS TOLD THAT MY CLUTCH WOULD NOT BE COVERED UNDER WARRANTY BECAUSE IT HAD BEEN "MISUSED" AND I WAS INFORMED THAT THEY FELT I HAD BEEN "LAUNCHING" THE CAR. THIS IS ABSOLUTELY INACCURATE AND A DIRECT DEFAMATION OF MY CHARACTER AS I HAVE NEVER DONE ANY SUCH THING IN MY VEHICLE. MY CAR IS USED FOR MY NORMAL DAILY COMMUTE TO WORK AND LONG DISTANCE ROAD TRIPS. A BRIEF INTERNET SEARCH ALSO FOUND MULTIPLE CASE REPORTS OF OTHER CONSUMERS WITH VERY SIMILAR COMPLAINTS (CLUTCHES FAILING AT VERY LOW MILEAGE WITH SUBARU OF AMERICA BLAMING THE CONSUMER FOR THE FAILURE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311911February 18, 2010
VISIBILITY
2008 SUBARU IMPREZA THE WINDSHIELD GETS COVERED BY A FILM DURING COOL/COLD WEATHER AND IMPAIRS YOUR VISION WHILE DRIVING AND YOU NEED TO STOP AND REMOVE THE FILM ON THE WINDSHIELD . YES A DEFINITE SAFETY HAZARD. SUBARU DENIES ANY PROBLEMS. THERE ARE SEVERAL OTHER COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305368February 4, 2010
FUEL SYSTEM, OTHER
GAS LEAK IN THE FUEL LINE CAUSING A STRONG RAW ODOR INSIDE THE VEHICLE ON COLD DAYS. THIS IS A KNOWN ISSUE FOR IMPREZA MODELS AND THERE IS RECENTLY A RECALL FOR THE 02-03 MODELS. CURRENTLY THERE IS NO RECALL FOR THE 04-05 MODELS YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306023February 4, 2010
ENGINE AND ENGINE COOLING:ENGINE
2008 SUBARU WRX MANUAL TRANS. 22,500 MILES. BETWEEN THE TIME THE ENGINE COMES OFF HIGH IDLE (AFTER BEING STARTED COLD) AND WHEN IT IS COMPLETELY WARMED UP, THE ENGINE WILL DROP ITS RPM TO 0 CAUSING AN ENGINE STALL WHEN THE CLUTCH IS DEPRESSED IN ORDER TO CHANGE GEARS. THIS RECENTLY HAPPENED WHEN ENTERING A ROUNDABOUT WHEN I WAS GOING TO SHIFT DOWN FROM 3RD TO 2ND GEAR. AT THIS POINT I ONLY HAVE MY LEFT HAND ON THE STEERING WHEEL AND RIGHT ON THE SHIFT LEVER. THE ENGINE STALLS AND I LOOSE POWER STEERING. POWER BRAKING ALSO SEEMS DECREASED AS I WAS UNABLE TO PREVENT THE CAR FROM RUNNING INTO THE CENTRAL ISLAND OF THE ROUNDABOUT. THIS HAPPENS CONSISTENTLY IN COLD WEATHER. DEALERSHIP HAS TRIED REPAIRS, BUT IS UNABLE TO FIND ANYTHING WRONG (3 SEPARATE ADMISSIONS FOR SERVICE FOR THIS PROBLEM OVER LAST 9 MONTHS). COMPUTER ERROR CODES RETURNED WERE 301,302,303,304. AS OF TODAY THE CAR IS AT THE LOCAL SUBARU DEALER FOR THE SECOND DAY THIS EPISODE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10298971January 11, 2010
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE VEHICLE WAS EQUIPPED WITH BRIDGESTONE POTENZA RE 92 TIRES, TIRE SIZE 205/55/16. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS AND HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND OBSERVED THAT THE REAR PASSENGER TIRE EXHIBITED AN EXCESSIVE SEPARATION IN THE SIDEWALL. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE CONTACT IS IN THE PROCESS OF PURCHASING TWO NEW TIRES. THE DOT NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WERE 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299169January 6, 2010
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
RECALL NOTICE 09V468000 FOR 2002 SUBARU IMPREZA WRX. *NJ THE CONSUMER STATED HE EXPERIENCED THE SAME PROBLEM WITH HIS VEHICLE AS STATED IN THE RECALL HE RECEIVED. AS A RESULT, HE PAID FOR THE REPLACEMENT OF THE FUEL LINE AND HOSE. THE CONSUMER IS REQUESTING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298447January 6, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL*THE CONTACT OWNS A 1993 SUBARU IMPREZA WHICH WAS PURCHASED USED IN 2005. HE STATED THAT THE FILLER PIPE WAS LEAKING LARGE QUANTITIES OF FUEL.THERE WAS A RELATED RECALL CAMPAIGN ID NUMBER 93V072000 INDICATING THE MANUFACTURER WOULD ASSUME LIABILITY. THE FAILURE AND CURRENT MILEAGES WERE UNDER 226,826. THE SYSTEM INDICATED THAT THE VIN # PROVIDED IS AN INVALID NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297993January 4, 2010
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I HAVE A 2002 SUBARU IMPREZA WAGON, ALSO KNOWN AS THE "OUTBACK SPORT". THE CAR REEKS OF GASOLINE RECENTLY. SUBARU RECENTLY RECALLED SOME 2002 IMPREZAS BECAUSE THE FUEL LINE LEAKED FUEL IN COLD WEATHER. THE RECALL # IS 09V468000. IT HAS BEEN QUITE COLD HERE IN NC RECENTLY WITH TEMPS IN THE TEENS AND 20S. THE PROBLEM WITH MY CAR SEEMS IDENTICAL TO THE PROBLEM THAT WAS THE SUBJECT OF THE RECALL, BUT MY CAR MODEL WAS NOT INCLUDED IN THE RECALL. THE GAS SMELL IS VERY STRONG AND I AM AFRAID THAT THIS COULD BE DANGEROUS AND SET MY CAR AND POSSIBLY MY HOUSE ON FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296854December 23, 2009
FUEL SYSTEM, GASOLINE
SUBARU RECENTLY ISSUED A RECALL, (RECALL NO. WVK-21), FOR LEAKING FUEL IN '02-'03 WRX'S. AS STATED, ONLY SOME VEHICLES ARE COVERED. I CALLED THE SUBARU PHONE # TO CHECK ELIGIBILITY, AND WAS TOLD THAT MY CAR IS NOT COVERED UNDER THIS RECALL, BUT THAT I SHOULD HAVE A DEALER FIX IT, AT MY OWN COST, ASAP, BECAUSE LEAKING FUEL IS DANGEROUS. WELL AT LEAST THE SUBARU REP ADMITTED IT, IF SO WON'T AS A COMPANY. I WOULD LIKE TO FILE A FORMAL COMPLAINT TO EXTEND THIS RECALL TO ALL 02-03 WRX'S. THE LEAK IS BAD ENOUGH THAT I SEE RAW FUEL DRIPPING ONTO THE PAVEMENT BELOW MY CAR, THAT ALONE IS A HORRENDOUS SAFETY RISK, AS WELL AS A MAJOR SOURCE OF POLLUTION. THERE IS NO POSSIBLE WAY THIS VEHICLE WOULD PASS ANY EMISSIONS TEST WITH THE AMOUNT OF UNBURNED HYDROCARBON ESCAPING. AS IT IS NOW, THE VEHICLE IS UNDRIVEABLE IF THE AMBIENT TEMPERATURE IS BELOW ZERO, IT SIMPLY LEAKS TOO MUCH FUEL TO EVEN BE IN THE PASSENGER COMPARTMENT WITHOUT AN INSTANT HEADACHE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296601December 21, 2009
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2000 SUBARU IMPERZA. THE REAR CONTINENTAL TIRES MADE A LOUD NOISE WHILE DRIVING AT HIGH SPEEDS. THE TIRES WERE TAKEN TO A DEALER FOR INSPECTION. THE TECHNICIAN NOTICED ABNORMAL TREAD WEAR INSIDE OF THE SIDE-WALL. THE TIRES ARE CUPPED AT THIS POINT. THE TECHNICIANS INSPECTED THE SUSPENSION AND THE ALIGNMENT, BUT COULD NOT LOCATE A FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296054December 16, 2009
ENGINE AND ENGINE COOLING:ENGINE
STRONG FUEL SMELL IN COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295928December 15, 2009
FUEL SYSTEM, GASOLINE
GETTING A RAW FUEL SMELL IN AND AROUND VEHICLE DURING COLD WEATHER ON 2002 SUBARU IMPREZA OUTBACK. RESEARCHED PROBLEM ON INTERNET AND DETERMINED POSSIBLE FIX INVOLVING TIGHTENING THE CLAMPS THAT CONNECT THE RUBBER FUEL LINE HOSES TO THE RIGID HOSE LINES (EIGHT CLAMPS TOTAL). TIGHTENED CLAMPS BUT PROBLEM RECURRED TWO DAYS LATER. GASOLINE SMELL IS SOMEWHAT OVERPOWERING INSIDE CAR AND INSIDE GARAGE WHERE CAR IS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295689December 14, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2009 SUBARU IMPREZA WRX. HE STATED THAT WHILE DRIVING 40 MPH THE ENGINE STARTED TO MAKE A NOISE WHILE APPROACHING A STOP SIGN AND SHUT OFF. HE WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO AN AUTHORIZED DEALER; HOWEVER, THE NOISE BECAME LOUDER AND MORE FREQUENT AND THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TOWED TO THE DEALER AT THEIR EXPENSE. THE DEALER CONFIRMED THAT THE ENGINE WAS DESTROYED AND COULD NOT BE REPAIRED. THE DEALER ALSO STATED THAT BEFORE THE VEHICLE LEFT THE FACTORY THAT THE ENGINE WAS NOT INSPECTED PRIOR TO BEING INSTALLED IN THE VEHICLE. THE ENGINE WAS REPLACED PER THE WARRANTY. THE FAILURE MILEAGE WAS 1400 AND THE CURRENT MILEAGE WAS 1600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295353December 11, 2009
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
I RECENTLY BOUGHT AN 02 SUBARU AND IT SEEMS THAT EVERY TIME I COLD START THE CAR WHEN IT GETS BELOW FREEZING OUTSIDE THERE IS A HORRID GAS SMELL IN THE CABIN OF THE CAR. ON FURTHER INVESTIGATION IT IS VISIBLE THAT THERE IS A POOL OF GAS ACCUMULATING ON THE MOTOR FROM UNDERNEATH THE INTAKE MANIFOLD. I HAVE JUST NOTICED THIS AND CALLED THE DEALER AND THEY SAID THEY HAD NEVER HEARD OF THIS. LOOKING ONLINE IT SEEMS TO BE A REGULAR ISSUE AND THERE IS NO RECALL OR INFORMATION ON HOW DANGEROUS IT IS TO HAVE RAW FUEL ON A HOT ENGINE. I AM AT A LOSS AND A LITTLE CONCERNED FOR MY SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295147December 9, 2009
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
PISTON #4 HAD RINGLAND FAILURE OF BOTH RINGLANDS ON SAID PISTON IN MY 2008 SUBARU WRX STI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294580December 5, 2009
FUEL SYSTEM, GASOLINE
FUEL LEAKING FROM LINES IN ENGINE COMPARTMENT OF 2003 (MAN. DATE JULY 2002) SUBARU WRX SEDAN. LEAK APPEARS TO BE TRIGGERED BY COLD TEMPERATURES. FUEL POOLS IN THE ENGINE COMPARTMENT. VERY STRONG SMELL OF FUEL IN THE PASSENGER COMPARTMENT. CONTACTED LOCAL DEALER, WHO DID NOT THINK IT WAS A SERIOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294404December 3, 2009
AIR BAGS
THE AIRBAG LIGHT ON THE DASH DOES NOT SAY THE AIRBAG IS ON WHEN MY WIFE IS SITTING IN THE FRONT PASSENGER SEAT. SHE IS 103 POUNDS AND SHOULD TURN THE AIRBAG LIGHT ON ACCORDING TO SUBARU. THE AIRBAG LIGHT GOES ON WHEN I SIT IN THE SEAT (160POUNDS) OR WHEN ANYONE OVER SAY 130 POUNDS SITS IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293675November 27, 2009
VISIBILITY
DRIVING IN RAIN WITH WINDSHIELD WIPERS ON. WIPERS CROSSED AND MADE A "X" THEN TWISTED AND MALFUNCTIONED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293149November 22, 2009
STRUCTURE:FRAME AND MEMBERS
I WAS JUST INFORMED THAT THE SUB FRAME ON MY VEHICLE IS ROTTED AND THAT MY CAR IS NO LONGER SAFE TO DRIVE. THIS VEHICLE IS ONLY A 2002 WITH LESS THEN 94,000 MILES. TO CORRECT THE PROBLEM, I WOULD NEED TO SPEND AROUND $2000.00 TO REPLACE THE ENTIRE FRONT AND REAR SUBFRAME. IF THIS PROBLEM WASN'T NOTICED AND I HAD CONTINUED TO DRIVE THE CAR, THE CONSEQUENCES WOULD BE SERIOUS INJURY OR DEATH. THE CAR WOULD CRUMBLE IF IT WAS INVOLVED IN AN ACCIDENT. OR I COULD JUST BE DRIVING ALONG THE INTERSTATE AND IT COULD BASICALLY FALL APART, CAUSING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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