Subaru Crosstrek Complaints (2018)

195 consumer complaints on file.

#11377054November 30, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED WITH NO CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377073November 30, 2020
VISIBILITY/WIPER
AFTER ONLY ONE YEAR OF OWNERSHIP, THE VEHICLE'S WINDSHIELD CRACKED. WHILE PREPARING FOR OUR EARLY MORNING COMMUTE, MY WIFE AND I APPROACHED THE VEHICLE AND QUICKLY REALIZED THAT THERE WAS A CRACK EXTENDING FROM THE UPPER LEFT-HAND SIDE TO THE LOWER RIGHT-HAND SIDE OF THE WINDSHIELD (VIEWING THE VEHICLE FROM THE OUTSIDE). NO ROCKS OR SHARP OBJECTS EVER STRUCK THE WINDSHIELD. THE WINDSHIELD CRACKED WHILE THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376640November 27, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER, LANE DEPARTURE: WARNING
WITH THE CRACK COVERING THE EYESIGHT SYSTEM, THE WARNING SIGNAL WAS ALWAYS FLASHING AND CAUSING MY STEERING TO PULL TO ONE SIDE. SINCE IT WAS DOING THIS IT WAS CAUSING THE CAR TO PULL TO ONE SIDE OR BRING MY TIRES COSTING ME AN ADDITIONAL $800 TO REPLACE THE TIRES BALANCE AND ALIGNMENT FOR MY CROSSTREK, PLUS THE DOWNTIME THAT I HAD TO TAKEOFF FROM WORK TO GET MY CAR WORKED ON AT THE SUBARU DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376680November 27, 2020
VISIBILITY/WIPER
A CRACK APPEARED ACROSS THE BOTTOM CENTER OF THE WINDSHIELD 2 WEEKS AGO WHILE IT WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376735November 27, 2020
VISIBILITY/WIPER
WHILE DRIVING DOWN THE ROAD I RAN OVER A SMALL POTHOLE AND I NOTICED A SMALL CHIP THAT HAD APPEARED ON THE WINDSHIELD. WHEN I STOPPED TO LOOK IT OVER I COULDN'T EVEN FEEL IT FROM THE OUTSIDE. RESOLVING TO GET IT FIXED WHEN I CAME HOME I BEGAN DRIVING AND NOT EVEN AN HOUR INTO MY TRIP IT HAD TURNED INTO. A CRACK GOING DOWN THE LENGTH OF THE DRIVERS SIDE. BY THE END OF THE TRIP IT STRETCHED 4 FEET FROM THE UPPERMOST CORNER DRIVERS SIDE GOING DOWN, AND THEN MAKING A CURVED PERPENDICULAR TO THE GROUND AND GOING TO THE PASSENGER SIDE. ALL IN THE MATTER OF A FEW HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372380October 30, 2020
UNKNOWN OR OTHER
HAVE ASKED SUBARU TO UPDATE THEIR SOFTWARE TO CONTROL THE DASH BOARD. WHEN THE DIGITAL DASH IS SET TO THE DIGITAL SPEEDOMETER, AND A CALL COMES IN, THE DASH DISPLAYS :CALL IN PROGRESS" AND NO LONGER SHOWS THE DIGITAL SPEEDOMETER. SUBARU HAS NOT MADE ANY SOFTWARE UPDATES TO THEIR SOFTWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363729October 10, 2020
ELECTRICAL SYSTEM
WE CAN DRIVE HUNDREDS OF MILES, MAKE A FEW STOPS AND DURING ONE OF THOSE STOPS, THE BATTERY IS DEAD. THIS HAS OCCURRED THREE SEPARATE TIMES OVER THE LAST 4 WEEKS. WE'VE HAD THE VEHICLE AT JOHN KENNEDY SUBARU IN NORRISTOWN WHERE THEY ATTEMPTED TO DIAGNOSE THE PROBLEM. WHAT THEY DID WAS PERFORM AN UPDATE ON RADIO AND THE BATTERY, STARTER AND ALTERNATOR ALL CHECKED OUT OK. THE CAR DIED AGAIN TODAY AND WE'RE SCHEDULED TO BRING IT IN AGAIN ON MONDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352433September 1, 2020
UNKNOWN OR OTHER
I WAS DRIVING ON HIGHWAY 65 MPH BUT DID NOT SEE ANYTHING HIT WINDSHIELD. SMALL CRACK TO START.. SMALL SPIDER WEB CRACK GREW INTO A UN-REPAIRABLE 6-8 INCHES IN 4 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344236August 9, 2020
WHEELS
AT LESS THAN 60,000 MILES MY WHEEL BEARINGS STARTED MAKING A LOUD HUMMING NOISE. THE NOISE GETTING LOUDER THE FASTER I GO. IT'S IS A CONSTANT NOISE THAT ONLY GOES AWAY WHEN I STOP. I HAVE NEVER TAKEN THE CAR OFF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343763August 6, 2020
VISIBILITY/WIPER
WINDSHIELD CONSTANTLY POPPING LIKE IT IS CRACKING FROM WHEN NEW. SMALL ROCK HIT IT AND A HUGE CRACK ACROSS AT LEAST 25% OF WINDSHIELD BEFORE YOU COULD HAVE IT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339350July 14, 2020
VISIBILITY/WIPER
THE WINDSHIELD HAS CRACKED WITH NO IMPACT OR DAMAGE TO CAUSE THE CRACK. THE VEHICLE HAS BEEN PARKED IN OUR RESIDENCE DRIVEWAY AND NOT DRIVEN (HOME DUE TO COVID) SO I AM CERTAIN NOTHING HAS HIT THE WINDOW TO CAUSE IT TO CRACK. THE CRACK IS VERTICAL STRAIGHT UP FROM THE DEFROSTER ELEMENT ON THE PASSENGER SIDE AND IS 10+ INCHES LONG. DEALER INDICATES THIS IS NOT UNDER WARRANTY AND WOULD COST NEARLY 3K TO REPLACE WINDSHIELD AND RECALIBRATE THE EYESIGHT FUNCTIONALITY. I UNDERSTAND FROM RESEARCH ONLINE THAT THIS IS A KNOWN ISSUE ON SUBARU MODELS, INCLUDING THE CROSSTREK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338704July 10, 2020
VISIBILITY/WIPER
MY CAR WAS PARKED APPROXIMATELY 2 HOURS AND 15 MINUTES TODAY, FRIDAY JULY 10, 2020, FROM 9:15AM UNTIL 11:30AM. WHEN I RETURNED TO MY CAR, THE WINDSHIELD HAD A CRACK ON THE RIGHT PASSENGER SIDE STARTING AT TOP OF WINDOW APPROXIMATELY 3 INCHES LONG. IT IS GOING UP AND DOWN ON THE WINDSHIELD, FROM THE TOP. I DID NOT HAVE A ROCK OR DEBRIS HIT MY WINDSHIELD WHILE DRIVING. THE PARKING LOT IS NOT NEAR A ROADWAY OR WHERE IT COULD BE HIT BY DEBRIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338449July 9, 2020
VISIBILITY/WIPER
WINDSHIELD CRACK , WHICH IS LENGTHING. NOTICED WHILE DRIVING BUT DO NOT RECALL AN IINCIDENT WHICH COULD ACCOUNT FOR THIS DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337468July 4, 2020
VISIBILITY/WIPER
THE WINDSHIELD SPONTANEOUSLY CRACKED WHILE STATIONARY IN OUR DRIVEWAY. THE CRACK IS VERTICAL LOCATED IN THE CENTER OF THE WINDOW FROM THE ROOFLINE TO ALMOST THE WINDSHIELD WIPERS. THE LOCAL SUBARU SERVICE DEPARTMENT STATED THIS IS A PROBLEM THEY SEE OFTEN AND WILL NOT BE COVERED BY THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330879June 25, 2020
VISIBILITY:WINDSHIELD, UNKNOWN OR OTHER
MY WINDSHIELD HAS CRACKED TWICE AND CHIPPED OTHER TIMES, I BELIEVE IT TO BE DEFECTIVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330476June 24, 2020
VISIBILITY/WIPER
A SMALL PIECE OF PEBBLE HIT MY WINDSHIELD ON THE HIGHWAY. NORMALLY, A SMALL PEBBLE SHOULD NOT MAKE SUCH A BIG DAMAGE, BUT IT CREATED SUCH A BIG CRACK IN THE WINDOW. INTERESTINGLY, IN MY NEIGHBORHOOD, THERE IS THE SAME MAKE/MODEL CAR WITH THE SAME WINDOW CRACK. IT IS VERY DISAPPOINTING TO SEE SUBARU TO HAVE LOW QUALITY WINDSHIELD IN THEIR LATEST MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330048June 22, 2020
VISIBILITY:WINDSHIELD, VISIBILITY/WIPER
I HAVE HAD 6 ROCK CHIP SINCE I HAVE OWNED THIS CAR. I DRIVE MOSTLY HIGHWAY MILES TO AND FROM WORK. IT SEEMS ANY SLIGHTEST HIT TO THE WINDSHIELD WILL CAUSE A CHIP. IN ALL THE VEHICLE I HAVE OWNED OTHER THAN THIS I HAVE ONLY HAD 4. OUT OF 8 OTHER VEHICLE. I WOULD HAVE TO SAY THAT SOMETHING ISN'T CORRECT WITH HOW THEY MADE THIS WINDSHIELD. MY 1981 AND 1986 SUBARU'S THAT I HAVE OWNED I NEVER GOT A CHIP IN THE WINDSHIELD. AND I PUT MORE MILES ON THEM THAT MY CURRENT 2018 CROSSTREK. MY FIRST CHIP WAS AT ABOUT 200 MILES AND THEN FROM THERE JUST DOWN HILL. I DREAD THE SOUND OF SOMETHING HITTING THE WINDSHIELD. AT TIMES I AM AFRAID THE WINDSHIELD IS JUST GOING TO SHATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330227June 22, 2020
VISIBILITY/WIPER
WINDSHIELD GETS A MASSIVE CRACK OUT OF NOWHERE. VEHICLE WAS IN GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329859June 21, 2020
VISIBILITY/WIPER
WINDSHIELD CRACK APPEARED OVERNIGHT FROM ABOVE THE HEAT VENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329927June 21, 2020
VISIBILITY/WIPER
WINSHIELD CRACK ABOUT 6 IN LONG FOR NO APPARENT REASON. CAR WAS PARKED. DAY TEMPERATURE WAS MILD, NOT EXTREMELY COLD OR HOT. IT'S GOING TO COST $600 TO REPLACE DUE TO EYESIGHT CALIBRATION. I GOT IT TEMPORARILY FIXED WITH RESIN. WINDSHIELD TECHNICIAN SAID IT WAS NOT CAUSED BY DEBRIS OR FOREIGN OBJECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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