Saturn Vue Complaints

2,395 consumer complaints on file.

#10243669September 22, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 SATURN VUE. CONSUMER EXPERIENCED MINIMAL DOWNSHIFTING OF TRANSMISSION WHILE TRAVELING ON THE HIGHWAYS AND COULD NOT MAINTAIN MINIMUM HIGHWAY SPEEDS. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243119September 22, 2008
ENGINE AND ENGINE COOLING
I BOUGHT A 2008 SATURN VIEW AND HAD IT 3 MONTHS 2,000 MILES. AUGUST 1,2008. I WAS DRIVING IT DOWN BRANDT PIKE AND ALL A SUDDEN SMOKED STARTED POURING OUT AROUND THE HOOD AND INTO THE CAR. IT HAD A TERRIBLE SMELL TO IT, LIKE BURNING PLASTIC AND CHEMICALS. I GOT OUT OF THE CAR AS FAST AS I COULD. A GUY POPPED THE HOOD AND IT WAS A BLAZING. FIRE DEPT WAS THERE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10242990September 20, 2008
POWER TRAIN:MANUAL TRANSMISSION
SUDDEN, MASSIVE TRANSMISSION FLUID LEAK CAME INTO CONTACT WITH HOT EXHAUST MANIFOLD. WHILE TRYING TO GET IT OFF OF THE ROAD AFTER A STOP, CLUTCH FAILED. MANAGED TO DRIVE TO A SAFER LOCATION ABOUT 1/4 MILE AWAY. SO MUCH SMOKE WAS POURING OUT FROM UNDER THE HOOD THAT I WAS AFRAID TO OPEN IT. RETREATED TO A SAFE DISTANCE AND CALLED A TOW TRUCK. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10242996September 20, 2008
ENGINE AND ENGINE COOLING:ENGINE
TIMING CHAIN FAILURE CAUSING ENGINE DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242778September 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING BETWEEN 30-35 MPH, ALL FOUR WHEELS ON THE VEHICLE LOCKED IN PLACE WITHOUT WARNING. THE VEHICLE SPUN OUT AND LANDED SIDEWAYS IN THE CENTER OF THE ROAD. THE VEHICLE WAS TOWED AND A MECHANIC STATED THAT THE FAILURE COULD BE DUE TO THE TRANSMISSION. THE DEALER ADVISED HER TO BRING THEM THE VEHICLE AND PAY FOR A DIAGNOSTIC. THE CONTACT HAS NOT YET TAKEN THE VEHICLE TO THE DEALER BECAUSE SHE IS UNCOMFORTABLE DRIVING IT AGAIN WITH HER CHILDREN ON BOARD. THE CURRENT AND FAILURE MILEAGES WERE 64,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10242135September 14, 2008
ELECTRICAL SYSTEM:IGNITION
2006 SATURN VUE KEY WON'T TURN . CAR STAYS IN LOCKED POSITION SO CAN'T CRANK CAR. HAVE TO HIT ON KEY WITH SOMETHING HEAVY TO GET IT TO ENGAGE AND TURN HAS BEEN IN SHOP WHERE ALL THEY DID WAS PUT SOME GRAPHITE IN LOCK. SAY ON CHAT ROOM THAT MANY SATURN OWNERS HAVE SAME PROBLEM AND SATURN CAN'T FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242068September 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
LETTER EMAILED TO SATURN CORPORATION, 09/13/2008 DEAR SATURN CUSTOMER SERVICE, RE: 2003 SATURN VUE FRIDAY, SEPTEMBER 13, 2008, I WAS ON MY WAY TO WORK AND THE SERVICE ENGINE SOON LIGHT AND DECREASED POWER LIGHT CAME ON. AFTER CONTACTING THE LOCAL SATURN, IT WAS SUGGESTED TO HAVE MY VUE TOWED. SO, I HAD MY CAR TOWED TO THE NEAREST SATURN DEALERSHIP, CAVENDAR, IN SAN ANTONIO, TEXAS. TODAY, SATURDAY, SEPTEMBER 13, 2008, A DEALERSHIP REPRESENTATIVE CALLED ME THAT THEY HAVE TO WAIT UNTIL MONDAY, SEPTEMBER 15, 2008 TO CONTACT SOMEONE AT SATURN IN REGARD TO A POSSIBLE TRANSMISSION FAILURE. AFTER READING SO MANY COMPLAINTS ABOUT THE TRANSMISSION USED IN THE 2003 SATURN VUE, DOES THE SATURN CORPORATION / GENERAL MOTORS HAVE A RECALL TO REPAIR THESE TRANSMISSIONS. MY CAR IS AT ABOUT 65,000 MILES. I BOUGHT AN EXTENDED WARRANTY AT THE TIME OF THIS NEW CAR PURCHASE IN 2003. THE WARRANTY ONLY LASTED FOR A TOTAL OF 5 YEARS OR 75,000 MILES. THE FIVE YEARS ENDED IN APPROXIMATELY MARCH OF 2008. AFTER READING SO MANY COMPLAINTS ABOUT THE TRANSMISSION USED IN THE 2003 SATURN VUE, DOES THE SATURN CORPORATION / GENERAL MOTORS HAVE A RECALL TO REPAIR THESE TRANSMISSIONS? I HOPE THAT SATURN REALLY DOES CARE ABOUT THEIR CUSTOMERS. SINCERELY, STEVEN WEIDNER, SATURN VUE OWNER, SAN ANTONIO, TEXAS SEPTEMBER 13, 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241219September 7, 2008
ELECTRICAL SYSTEM
A 2004 SATURN VUE IS HAVING IGNITION PROBLEM. WE HAVE YET TO REPLACE THE IGNITION DUE TO TRICKS TO CAUSE THE IGNITION TO RELEASE AND START THE VEHICLE. I FULLY EXPECT THIS INCONVENIENCE TO BECOME A MAJOR PROBLEM AT SOME POINT DUE TO THE POOR QUALITY MATERIALS USED TO PRODUCE THE IGNITION SWITCH. SHOULD THIS STRAND US, THE TOWING FEE WILL BE $75 PLUS A MINIMUM OF $400 FOR THE MECHANIC AND PARTS. I HAVE EXPERIENCED THIS PROBLEM WITH ANOTHER GENERAL MOTORS PRODUCT AND HAD A CUSTOM PART MADE TO SOLVE THE PROBLEM. GM SHOULD BE THE ONE PRODUCING A QUALITY REPLACEMENT PART AND ISSUING A RECALL INSTEAD OF GOUGING CONSUMERS ESPECIALLY WITH THEIR SALES PLUNGE OF LATE. THEY DON'T NEED ANOTHER HIT ON THEIR QUALITY PERCEPTION. *TR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241149September 6, 2008
ENGINE AND ENGINE COOLING
CAR HAD A STRANGE TICKING NOISE ,DROPPED THE CAR OFF AT SATURN DEALER SHIP AND WAS TOLD THAT I NEEDED TO REPLACE A TIMING CHAIN,FOR A FEE OF 1,000 DOLLARS ,I SEARCHED NHTSA AND FOUND A RECALL EXACTLY LIKE THIS ONE BUT FOR A 2001 ONLY. MY CAR IS A 2004 AND ONLY HAS 34,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241100September 5, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ON 2003 SATURN VUE FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240956September 4, 2008
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION:MODULE
TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING AT ANY SPEED, THE REDUCED POWER LIGHT ILLUMINATED AND THE VEHICLE PERFORMED AT HALF POWER. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW ENGINE. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE BEFOREHAND. THE CURRENT AND FAILURE MILEAGES WERE 106,000. UPDATED 10/07/08. *LJ THE CONSUMER STATED HE EXPERIENCED T HE SAME PROBLEM THAT OTHER SATURN MODELS HAD AND THEY WERE RECALLED FOR AN IGNITION MODULE PROBLEM. UPDATED 10/08/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240833September 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED 2003 SATURN VUE 12 MONTHS AGO. 4 MONTHS AFTER OWNING IT, THE MILEAGE EXCEEDED THE 83,000 MILE WARRANTY AND THE VEHICLES TRANSMISSION WENT OUT LEAVING ME STRANDED ON A BACK ROAD IN FLORIDA, BY MYSELF. IM A TRAVEL NURSE, I WAS OUT OF STATE AT THE TIME. IT COST ME 150.00 TO TOW IT AND 250.00 FOR SATURN TO LOOK AT IT, THEY WANTED 6000.00 TO FIX IT. A SMALL DEALERSHIP FIXED THE VTI TRANSMISSION IN IT AND IT LASTED ANOTHER 12000 MILES. IT IS AGAIN BROKE DOWN. I OWE 10000 ON THE CAR AND SATURN WONT RECALL THE VEHICLE EVEN THOUGH THEY KNOW THEY HAVE LEFT 1000S OF CUSTOMERS OUT. I HAVE WORKED ALL MY LIFE TO MAINTAIN MY CREDIT NOW THANKS TO SATURN IT WILL BE RUINED. YET THEY HAVE MILLIONS OF DOLLARS AND THEY CANT HELP US OUT. THANKS SATURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240338August 30, 2008
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2002 SATURN VUE (4 CYL, 2.2 L ENGINE, MANUAL TRANSMISSION) ON THE FREEWAY. THE ENGINE STALLED AND THEN LOST POWER. I FORTUNATELY WAS ABLE TO COAST DOWN THE FREEWAY EXIT, AND I (WITH THE ASSISTANCE OF A FEW KIND HEARTED MOTORISTS) HAD TO PUSH MY CAR OUT OF THE EXIT LANE AND ON COMING TRAFFIC. MY CAR WAS TOWED THROUGH AAA TO A SERVICE GARAGE. THE MECHANIC INFORMED ME THAT THE TIMING CHAIN BROKE, AND IN TURN DAMAGED THE PISTONS, THUS REQUIRING ME TO REPLACE THE ENGINE IN MY VEHICLE. REPLACING THE ENGINE IS ESTIMATED TO COST BETWEEN $1,800 AND $2,800 DEPENDING UPON THE AVAILABILITY OF THE ENGINE IN MY AREA. IT IS MY UNDERSTANDING THROUGH READING TODAY THAT THERE MAY HAVE BEEN A RECALL ON THIS VERY ISSUE WITH THE SATURN 2.2 L ENGINES, BUT I WAS NEVER CONTACTED BY GENERAL MOTORS CONCERNING THIS ISSUE WITH THE 2.2 L ENGINE. I AM FORTUNATE THAT I WAS ABLE TO EXIT THE FREEWAY SAFELY, THAT OTHER MOTORISTS WERE ABLE TO HOLD OFF TRAFFIC AND ASSIST ME PUSHING THE CAR TO SAFETY, AND THAT MY CHILD, OTHER FAMILY MEMBERS, AND I WERE NOT IN AN ACCIDENT OR INJURED DUE TO THIS FAILURE AT HIGH SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239991August 27, 2008
SERVICE BRAKES, ELECTRIC
I PURCHASED A SATURN VUE 2008 AUTOMOBILE WHICH WAS PURCHASED ON FEB.18,2008. I'VE HAD TWO ACCIDENTS WITH THIS VEHICLE, BOTH DUE TO BRAKE FAILURE. THE FIRST ACCIDENT OCCURRED ON JUNE 27,2008, AT APPROXIMATELY 7:15AM. I WAS MANEUVERING MY VEHICLE IN A GARAGE AREA WHEN I STEPPED ON THE BRAKE , THE PEDDLE WENT TO THE FLOOR AND THE CAR CRASHED INTO THE GARAGE THUS "STOPPING " THE CAR, THE CAR WAS MOVING 5-10 M.P.H. THE SECOND ACCIDENT OCCURRED ON JULY 17, 2008 AT 4:15PM. I WAS 3 CAR LENGTHS BEHIND ANOTHER VEHICLE TRAVELING 25 M.P.H WHEN I STEPPED ON MY BRAKE PEDDLE WHICH "AGAIN" WENT DOWN TO THE FLOOR AND I CRASHED INTO THE CAR IN FRONT OF ME. MY VEHICLE WAS TOWED TO THE SATURN DEALER ON THE 17TH OF JULY 2008 AND AS OF THIS DATE, AUGUST 26, 2008, SATURN STILL RETAINS POSSESSION OF MY VEHICLE ALLEGING TO BE HAVING IT REPAIRED. THERE IS 8,283 MILES ON THIS CAR WHICH I AM APPREHENSIVE AND FRIGHTEN TO DRIVE. I FEEL THAT THE "NEXT" ACCIDENT WILL BE MY LAST.I HAVE "NO" CONFIDENCE IN THIS VEHICLE AND FEAR FOR MY LIFE. I DON'T WANT TO TAKE POSSESSION OF THIS VEHICLE WHEN IT IS RELEASED FROM THE SATURN DEALERS SERVICE DEPARTMENT. WHILE I AM "ALIVE" DO SOMETHING FOR ME CONCERNING A NEW REPLACEMENT VEHICLE OR MONEY REFUND. FORTUNATELY I AM ALIVE TO WRITE THIS MESSAGE TO YOU. THESE "TWO" ACCIDENTS OCCURRED BY NO FAULT OF MY OWN, BUT BY A MANUFACTURERS "DEFECT" LOCATED IN THE BRAKE SYSTEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10239886August 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
3 MONTHS AFTER PURCHASING THE VEHICLE USED, THE TRANSMISSION WENT OUT AS I WENT UP A HILL. AFTER A FEW HOURS OF SITTING IT WORKED AGAIN SO I TOOK IT TO A DEALER. I HAD PURCHASED A POWERTRAIN WARRANTY SO REPAIRS WERE COVERED, BUT THE MECHANIC TOLD ME THAT THERE HAD BEEN PROBLEMS WITH THIS MAKE/MODEL/YEAR. THIS OCCURRED AT ABOUT 55,000 MILES. NOW ABOUT A YEAR LATER AT 86,000 MILES AND JUST OVER THE WARRANTY LIMITS, THE TRANSMISSION HAS TROUBLE ENGAGING WHEN I PUT IT INTO DRIVE. I HAVE SINCE DONE SOME SEARCHING ON THE INTERNET AND FOUND THAT THIS IS VERY COMMON YET THERE HAS BEEN NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239747August 26, 2008
SUSPENSION, SERVICE BRAKES, HYDRAULIC
NOV. 2007 CAR SERVICED, 35311 MILES SEEMED TO BE FINE. NOISE BEGAN, SERVICED MARCH 2008, RECOMMENDED I NEEDED NEW BRAKES BUT COULD NOT GUARANTEE THAT WOULD SOLVE THE PROBLEM. NOISE CONTINUED, TOOK IT BACK TO BE SERVICED JULY 2008 AND TOLD THAT THE STRUTS AND SWAY BARS NEEDED TO BE REPLACED ALONG WITH THE LIFT GATE LATCH AND THAT MAY NOT SOLVE MY PROBLEM. THE VEHICLE IS ONLY DRIVEN ON CITY STREETS AND INTERSTATE HIGHWAYS. I HAVE BEEN IN CONTACT WITH SATURN CUSTOMER SERVICE AND THEY ARE NOT WORKING WITH ME TO MY SATISFACTION. THE VEHICLE IS A 2006 SATURN VUE. I CANNOT FIND OUT IF THERE HAVE BEEN OTHER VUE'S WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239788August 26, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2008 SATURN VUE. WHENEVER THE VEHICLE IS STARTED, THE CONTACT HEARS A RUMBLING NOISE COMING FROM THE FRONT PASSENGER SIDE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT AND FAILURE MILEAGES WERE 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239804August 26, 2008
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL*THE CONTACT OWNS A 2007 SATURN VUE HYBRID. WHILE PROCEEDING THROUGH A TRAFFIC LIGHT AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. WHILE THE ENGINE WAS RUNNING, THE IGNITION RESTARTED AUTOMATICALLY. ALSO, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE RADIO LIGHT INDICATOR SHUT OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO A VOLTAGE DEFECT WITHIN THE BATTERY. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS AND WAS TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED, WITH THE EXCEPTION OF THE RADIO. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 43,942.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239456August 23, 2008
VISIBILITY:WINDSHIELD
THE WINDSHIELD CRACKED WHEN HAND WASHING THE CAR! MILD CALIFORNIA WEATHER, NORMAL HOSE TEMPERATURE. WINDSHIELD FRACTURED OUTWARD FROM UNDER EDGE AT THE TOP CENTER. THERE WERE NO CHIPS OR CRACKS PRIOR. DEALER SAYS THE EXTENDED WARRANTY DOES NOT COVER GLASS. WE THOUGHT GETTING THE EXTENDED WARRANTY DID JUST THAT, EXTENDED THE NORMAL WARRANTY. NOW WE HAVE AN UNSAFE VEHICLE THAT IS TOO EXPENSIVE TO FIX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239458August 23, 2008
POWER TRAIN
CLUTCH CHATTERS WHEN IN REVERSE. IT DID THIS FROM DAY ONE. WE HAVE NOT HAD IT FIXED DUE TO NO DEALER CLOSE TO MONTEREY CA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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