Saturn Vue Complaints

2,395 consumer complaints on file.

#10295798December 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WAS REPLACED AT 30,000 MILES WHILE UNDER WARRANTY. NOW AT 69,000 MILES THE TRANSMISSION FAILED AGAIN. WHEN IT FAILED THIS TIME I LOOKED ONLINE AND FOUND THAT GM HAD EXTENDED THE TRANNY WARRANTY TO 5YRS/75,000 MILES. I CALLED SATURN ABOUT IT AND THEY SAID MY VIN DIDN'T QUALIFY FOR THE EXTENSION EVEN THOUGH IT WAS NOT 5 YEARS UNTIL SEPTEMBER THIS YEAR. NOW IN NOVEMBER OF THIS YEAR I GOT A LETTER SAYING THAT IT NOW QUALIFIES FOR THE EXTENSION. NOW IT'S OVER THE 5 YEAR TIME PERIOD. I NOW HAVE A LAWYER WHO SAYS THAT GM WILL GIVE HALF OF THE MONEY TO FIX IT BUT I HAVE TO GO TO A SATURN DEALER BUT I HAVE TO PAY TO TOW IT. IN THE BEGINNING THE LAWYER SAID I WOULD GET A HECK OF A LOT MORE THEN JUST HALF THE REPAIR COSTS PLUS RECOVER MONIES FOR A RENTAL CAR. HOW AM I GOING TO GET THE OTHER HALF PLUS THE TOW FEES UP FRONT TO PAY. WHY ISN'T THERE A RECALL TO ELIMINATE THIS VTI TRANNY. THEY WILL ONLY REPLACE IT WITH THE SAME KIND BUT WITH A STRONGER DRIVE CHAIN. THIS IS NOT THE FIX. THEY DON'T WANT TO HAVE TO REPLACE THE ENGINE IN ORDER TO UPGRADE TO A DIFFERENT TRANNY. SOMEONE PLEASE HELP ALL OF US WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295918December 15, 2009
ENGINE AND ENGINE COOLING
I WOULD LIKE TO FILE A COMPLAINT ON MY 2004 SATURN VUE. I HAVE DONE A LOT OF LOOKING AROUND ON THE INTERNET AND FOUND THAT THERE HAS BEEN A LOT OF TIMING CHAIN FAILURES ON THE SATURNS. I RECENTLY HAD MINE GO OUT ON MY VUE AT 90,000 MILES AND AM IN THE PROCESS OF GETTING IT FIXED WHICH COULD COST ME UPWARDS OF $2,000. IS THERE ANY FORM OF A RECALL O THIS AND WHAT ARE IF ANY ARE MY OPTIONS FOR EITHER SATURN FIXING IT OR REIMBURSING ME ANY AMOUNT. COULD YOU PLEASE CONTACT ME WITH ANY INFORMATION YOU HAVE . THANKS IN ADVANCE FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294537December 4, 2009
ELECTRICAL SYSTEM:IGNITION:MODULE
CAR MISFIRING AND PROBABLY NEEDED NEW PLUGS. WAS TOLD THAT I NEEDED AN IGNITION COIL PACK, IGNITION CONTROL MODULE AND THAT IT WOULD MORE THAN $700.00. FOUND THIS TO BE A PROBLEM WITH OTHER VEHICLES THAT ARE MY SAME YEAR AND MAKE. 2003 SATURN VUE. CAMPAIGN NUMBER FOR THE COMPLAINT/RECALL IS 03V231000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293990November 30, 2009
POWER TRAIN:MANUAL TRANSMISSION
NORMAL DRIVING WHEN MANUAL TRANSMISSION - WITHOUT WARNING - SHIFTER LINKAGE BECAME DISCONNECTED, LEAVING ME UNABLE TO SHIFT OUT OF THE CURRENT GEAR, RENDERING THE CAR UNDRIVABLE AND LEAVING ME STRANDED IN TRAFFIC ON A BUSY STREET. MECHANIC REPORTS THAT THIS IS A KNOWN PROBLEM ON SATURNS WITH MANUAL TRANSMISSIONS BUT THAT NO SAFETY RECALLS HAVE EVER BEEN ISSUED. SATURN SHOULD BE REQUIRED TO FIX THIS PROBLEM AT NO COST TO OWNERS AND TO REIMBURSE PEOPLE THAT HAVE EXPERIENCED THIS PROBLEM AND HAD TO PAY TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293267November 23, 2009
SEATS
MY 2003 SATURN VUE DRIVERS SAT CAUGHT FIRE WHILE I WAS DRIVING IT, I SMELT A BURNING SMELL, STOPPED TO LOOK UNDER THE HOOD ALL LOOKED GOOD TO ME,I CONTINUED DRIVING AND THE CAR THEN BEGAN TO FILL UP WITH SMOKE NATURALLY I GOT OUT OF THE VEHICLE IMMEDIATELY AND REALIZED IT WAS THE SEAT I WAS SITTING IN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10292740November 18, 2009
FUEL SYSTEM, GASOLINE
LEAK IN 2003 SATURN VUE GAS TANK. I OWN A 2003 SATURN VUE WHICH HAS BEEN DRIVEN ONLY ABOUT 52,000 EASY HIGHWAY MILES. IT HAS NEVER BEEN IN A CRASH, NEVER ABUSED OR OFF-ROADED, IT HAS NEVER BEEN TOWED AND HAS HAD ALL RECOMMENDED MAINTENANCE. ABOUT 1 MONTH AGO, THERE WAS A SMELL OF GAS IN THE PASSENGER COMPARTMENT. WE TOOK IT TO OUR LOCAL MECHANIC WHO SAID THAT THEY FOUND NOTHING WRONG, AND TO FILL IT UP AND SEE WHAT HAPPENED. WE DID THIS, AND THERE WAS A STRONG GAS SMELL IN AND OUT OF THE CAR WITH A SMALL GAS PUDDLE UNDER THE CAR. WE TOOK THIS BACK TO THE MECHANIC, AND THEY FOUND A CRACK IN THE TANK/FILLER NECK. I AM ATTEMPTING TO GET THIS FIXED. I CALLED GM, BUT THEY HAVE NO INTENTION OF HELPING WITH THIS PROBLEM. THEY DID NOT SEEM INTERESTED IN THE FACT THAT THIS IS A LIGHTLY USED VEHICLE, AND THAT A PART FAILED. AS THIS IS NOT A PART THAT BEARS ANY WEIGHT, DOES NOT WEAR OR SEE ANY STRESS OTHER THAN THE GAS, THERE SHOULD BE NO REASON FOR A PLASTIC TANK TO FAIL, UNLESS IT WERE MADE OR DESIGNED POORLY. I WOULD LIKE EVERYONE TO KNOW ABOUT THIS. IT IS A DISASTER WAITING TO HAPPEN. IT COULD EASILY LEAD TO A FIRE OR EXPLOSION. GAS TANKS MADE OUT OF PLASTIC SHOULD NOT FAIL WITHOUT CAUSE UNLESS POORLY DESIGNED OR MANUFACTURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292175November 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE IN MY 2003 SATURN VUE, MILEAGE IS UNDER 100,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291854November 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 SATURN VUE & THE TRANSMISSION JUST DIED. IT IS A VTI TRANSMISSION & SATURN IS AWARE THAT IT HAS ISSUES. I WOULD THINK WITH SO MANY PEOPLE COMPLAINING ABOUT THE SAME ISSUE THAT A RECALL WOULD HAVE BEEN DONE. NOW I AM STUCK WITH A CAR THAT WILL COST $5,000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291683November 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
A FEW YEARS AGO I PURCHASED A USED 2003 VUE. CURRENTLY THERE IS APPROXIMATELY 120,000 MILES ON IT. ON 10/31/09 I DROVE MY 40 MILES TO WORK AND ALL WAS FINE. AT LUNCH BREAK THE CHECK ENGINE LIGHT CAME ON AND WHEN I PUT THE GAS ON THE VEHICLE WOULD HARDLY MOVE. AFTER DISCUSSING THE PROBLEM WITH MY HUSBAND, WE DECIDED TO HAVE IT TOWED TO A TRANSMISSION PLACE, NOT A SATURN DEALER, BECAUSE OF COST. THE VEHICLE WAS ONLY RUNNING IN 3RD GEAR, ALL OTHER GEARS WERE NOT WORKING. WHEN THAT PROBLEM WAS FIXED, IT WAS FOUND THAT THE COMPUTER WAS NEEDING TO BE REPLACED. THE TRANSMISSION PLACE HAS BEEN VERY NICE AND EVEN PAID FOR A RENTAL CAR FOR ME, BUT WHEN ALL IS SAID AND DONE, I WILL OWE THEM ABOUT $3000. WHY AM I READING ALL THESE COMPLAINTS ABOUT THE TRANSMISSION AND NO RECALLS HAVE BEEN DONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290622November 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 SATURN VUE. SHE NOTICED THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. A TECHNICIAN RESET THE ERROR CODE. WEEKS LATER WHILE ENTERING A PARKING SPACE, THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS. THE VEHICLE WAS TOWED TO THE DEALER, AND A TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT AN EXPENSE OF $5300.00. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE STATED THAT THERE WAS VOLUNTARY CAMPAIGN ON THE TI1 TRANSMISSION FOR "ORIGINAL: OWNERS. SINCE SHE WAS THE SECOND OWNER SHE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 70,000. UPDATED 12/10/09. *LJ UPDATED 12/10/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290017October 27, 2009
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE PASSENGER AND REAR DRIVER-SIDE DOORS WILL NOT OPEN IF THE DOORS ARE UNLOCKED. THE VEHICLE DOORS ARE EQUIPPED WITH A KEY ENTRY LOCK THAT OPEN AND CLOSE THEM; HOWEVER, THEY CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE OF THE VEHICLE WITH THE KEY. THE DEALER WAS CONTACTED AND A TECHNICIAN CONCLUDED THAT THEY WOULD HAVE TO BREAK THE LOCKS. NO REPAIRS WERE MADE. HOWEVER THE FIRST TIME HE NOTIFIED THE DEALER, HE WAS ADVISED TO TAKE THE BATTERY OUT TO SHUT DOWN THE POWER TO RESET THE COMPUTER AS A TEMPORARY REMEDY. THE FAILURE MILEAGE WAS 60000. THE CURRENT MILEAGE WAS 70300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289360October 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 SATURN VUE - AUTOMATIC TRANSMISSION FAILURE. WAS TOLD BY SATURN DEALERSHIP THAT THESE WERE RECALLED AND WILL ONLY REPLACE THE TRANSMISSION IF FIRST OWNER. I PURCHASED THE CAR FROM THIS DEALERSHIP IN 2005 WITH 30,000 MILES AND WAS NEVER INFORMED OF THE RECALL. NOW THE TRANSMISSION HAS FAILED AND THEY WANT ME TO PAY $5,350 TO HAVE IT REPLACED. WHAT IS MY RECOURSE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288795October 17, 2009
STRUCTURE
NO ACCIDENT. I'M REPORTING DESIGNFLAW: SATURN VUE SERVICE MANUAL STATES NOT USE TIRE CHAINS, BUT NO SUGGESTION OF WHAT TO USE IN SNOW. AFTER MANY PHONE CALLS I FOUND SATURN SELLS SPIKE SPIDERS FOR $470 TO MORE THAN $500 A POP. THESE SPIKES ARE SAID BY THE SPIKE SPIDER MANUFACTURER, NOT TO INTERFERE WITH SENSORS, BRAKES, SUSPENSION ON THE SIDE OF THE TIRE NEXT TO THE VEHICLE. MY SATURN DEALERSHIP WAS CAREFUL NOT TO RECOMMEND THESE VERY EXPENSIVE SPIKES. I HAD TO ASK THEM. BUT SATURN DOES SELL THEM AT THEIR DEALERSHIPS. WHEN CALLING THE NATIONWIDE SATURN CUSTOMER SERVICE NUMBER, THEY DIDN'T HAVE AN ANSWER AT ALL FOR ME. IN FACT, THEY WANTED TO TALK ABOUT EVERYTHING BUT MY QUESTION. SO, IT IS EITHER PAY FOR VERY EXPENSIVE AFTER MARKET PRODUCT OR USE NOTHING. I FEAR THE LATTER. HOW MANY FOLKS WILL GO WITHOUT THIS WINTER DUE TO COST AND AVAILABILITY. ALL DUE TO THE DESIGN OF THE VEHICLE. SOMEONE WASN'T THINKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287206October 13, 2009
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE LOCKS AND LATCHES ON THE PASSENGER AND DRIVER SIDE DOORS CANNOT BE OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A MECHANIC, AND HE REALIGNED THE DOORS' TRACK. HOWEVER WHEN IT RAINS THE DOORS WILL NOT OPEN. UPON CONTACTING THE DEALER, A TECHNICIAN CONCLUDED THAT SHE WOULD HAVE TO PAY $80.00 FOR A DIAGNOSTIC FEE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286859October 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A BRAND NEW 2003 SATURN VUE. THE TRANSMISSION BEGAN HAVING PROBLEMS. THE CAR JUMPS INTO FIRST GEAR. GREENBROOK SATURN TOLD ME A FEW THINGS THAT COULD BE WRONG. I PAID TO FIX THE CAR NOTHING THEY DID WORKED. NOW I AM BEING TOLD IT IS THE TRANSMISSION. NOW THAT THE CAR IS OUT OF WARRANTY I AM BEING TOLD NOTHING CAN BE DONE. IT WAS IN WARRANTY WHEN I BEGAN HAVING THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286603October 7, 2009
POWER TRAIN
I PURCHASED A 2002 SATURN VUE 4WHEEL DRIVE IN FEBRUARY 28,2009. THIS VUE WENT FROM 55 MILES AN HOUR TO 1MILE ON THE HIGHWAY. I THOUGHT FOR SURE I WAS DEAD. THE "LOW POWER LIGHT COMES ON" AFTER TAKING IT TO THE DEALER, $255.00 DOLLARS LATER THEY THOUGHT IT WOULD NOT DO THIS AGAIN. THEN MONDAY, IT HAPPENED AGAIN IN DOWNTOWN TRAFFIC. I PULLED OUT AND "NOTHING" IT WONT GO I COASTED TO THE SIDE OF THE ROAD AND WASN'T KILLED. THIS IS SO DANGEROUS. HOLY COW! FOR THE SECOND TIME I WAS ALMOST DEAD. THE MOTOR SOUNDS LIKE IT CAN'T FIGURE WHICH "GEAR" TO GO INTO? I CAN FEEL THE TRANSMISSION TRYING TO GO AND THE MOTOR INCREASES IN SOUND BUT DOESN'T SEEM TO GO INTO GEAR. WHAT THE HECK! CALLED THE DEALERSHIP THEY SAID IT NEEDS A :"THROTTLE BODY" REPLACES IT WILL BE AT LEAST $1000.00. HE SAID 800.00 FOR PART 200 TO PUT IT ON. WHAT THE HECK? I ALMOST DIED. THIS IS A HUGE ISSUE. I HAVE LISTENED TO "CAR TALK" AND IT IS KNOW TO THESE FOLKS. WHAT CAN BE DONE? IS IT REALLY 800.00 FOR A REPLACEMENT " THROTTLE BODY? COULD THERE BE AN SIGHT WHERE WE COULD SEE THIS IS CORRECT PRICE? COULD I REPLACE THE PART? OR WILL IT NEED TO BE ON A RACK BECAUSE I CAN NOT GET TO IT. MY FATHER JOHN B PHARR RETIRED FRO GENERAL MOTORS IN GEORGIA AND TAUGHT ME ABOUT CARS. BUT HE PASSED AWAY. I NEED HIS HELP, BUT AS A OVER 30 YEAR EMPLOYEE I HOPE THAT SOMEONE WILL CONSIDER THIS AND HONOR HIS DEDICATION TO GENERAL MOTORS . I AM GRATEFUL BECAUSE THEY PROVIDED US HEALTH INSURANCE GROWING UP. I WILL BE GRATEFUL FOR ANY HELP POSSIBLE OR DISCOUNT. I WILL HAVE PARK IT AND RIDE THE BUS FOR NOW BECAUSE I HAVE BEEN RECOVERING FROM A MEDICAL LEAVE OF 60 DAY FROM MY EMPLOYER HENNEPIN COUNTY IN MINNESOTA. I AM NOW EARNING MY INCOME AGAIN. MY INCOME IS LIMITED DUE TO THE TIME OFF FOR SHORT TERM DISABILITY. I HAVE RETURNED TO WORK BUT AM REPAYING LATE PAYMENTS BECAUSE OF THE MEDICAL LEAVE. I HOPE YOU WILL BE ABLE TO HELP IN ANY WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285929October 1, 2009
STEERING, SEAT BELTS
MY STEERING COLUMN IS GONE OUT TOOK IT IN TO GET IT LOOKED AT. THEN THE SHOP CALLED SATURN AND THEY WHERE TOLD THAT THEY WERE HAVING SEVERAL PROBLEMS WITH THE STEERING COLUMN. NOW FOR ABOUT SIX MONTHS MY SEAT BELTS DON'T WORK THEY KEEP SNAPPING OUT OF THE HOLDER THE SEAT BELT LIGHT FLASHES WHEN YOU HAVE YOUR SEAT BELT ON. AND ALSO WE ARE HAVING PROBLEMS WITH OUR PASSENGER DOOR GETTING STUCK AND NOT OPENING. WE HAVE TWO SMALL CHILDREN AND A TEENAGER. HELP US PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285595September 29, 2009
POWER TRAIN:MANUAL TRANSMISSION
FAILURE OF MANUAL TRANSMISSION LINKAGE. SHIFT LEVER ACTION BECAME LOOSE DURING SHIFTING FROM 3RD TO 2ND GEAR. VEHICLE REMAINED IN 3RD GEAR ALLOWING CAR TO BE DRIVEN OUT OF TRAFFIC. DISASSEMBLY OF SHIFT ASSEMBLY INDICATED FAILURE OF RETAINING CLIP THAT HELD FRONT/BACK SHIFT LINKAGE ON TO END OF SHIFT LEVER. REPAIRED LINKAGE BY DRILLING THROUGH CABLE END ASSEMBLY AT 4 CORNER POINTS OF TOP AND BOTTOM PLASTIC RETENTION PLATES TO REPLACE FAILED INADEQUATE E-CLIP RETENTION SYSTEM THAT ATTACHES CABLE END TO SHIFT LEVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285571September 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IN 2004 SATURN VUE HAS GONE OUT TWICE NOW, THE 2ND TRANSMISSION AFTER ONLY 32,000 MILES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285244September 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 SATURN VUE WITH A VTI TRANSMISSION. IT IS STARTING TO REV HIGH RPM WHEN IT SHOULDN'T BE. I HAVE ALREADY TAKEN IT IN FOR 3 TRANSMISSION FLUID CHANGES AND SEVERAL COMPUTER UPGRADES. IT HAS APPROXIMATELY 122000 MILES ON IT CURRENTLY. DID SATURN EVER RECALL THIS AFTER YOUR INVESTIGATION OF THE FAULTY TRANSMISSION? I HAVE RECEIVED NO LETTER ON THIS FROM SATURN FOR A RECALL. HOW CAN THEY NOT BACK UP THEIR CRAPPY PRODUCT AND NOT MAKE IT RIGHT? PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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