Saturn Vue Complaints

2,395 consumer complaints on file.

#10325654April 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 SATURN VUE WITH A VARIABLE TRANSMISSION. IT HAS 83,000 MILES. I TOOK IT TO THE DEALERSHIP TO BE LOOKED AT BECAUSE OF HEARING ALL THE TRANSMISSION PROBLEMS THESE CARS HAVE HAD. SOMEHOW WHILE THEY WERE LOOKING AT IT THE TRANSMISSION WENT AND I COULDN'T DRIVE MY CAR OVER 20 MPH. I WAS STUCK THERE AT THE DEALERSHIP AND TOLD I HAD TO GET A NEW TRANSMISSION. SATURN WILL ONLY PAY FOR HALF SO NOW AFTER PAYING OVER $20,000 FOR THIS CAR I HAVE TO PAY ANOTHER $3,000 TO GET A NEW TRANSMISSION. I WAS TOLD THEN THAT THE NEW TRANSMISSION MIGHT HAVE THE SAME PROBLEMS THIS ONE HAS HAD. THIS IS UNACCEPTABLE THAT THEY DON'T STAND BY THEIR PRODUCTS AND WILL NOT COVER THE WHOLE REPLACEMENT OF SOMETHING THEY KNOW TO BE FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325148April 12, 2010
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
OUR INSUREDS 2008 SATURN VUE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT AND TOTALLY BURNED THE VEHICLE. NHTSA RECALL NUMBER 08V470000, MANUFACTURER RECALL NUMBER 08284. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10325253April 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD A 2003 SATURN VUE WITH A VTI TRANSMISSION. IN APRIL 2007 THE TRANSMISSION FAILED WHILE DRIVING ON THE FREEWAY, AND I PAID $4773 TO REPAIR IT. ON APRIL 3, 2010, THE VUE SUDDENLY MADE A LOUD NOISE AND STOPPED WORKING ON THE RAILROAD TRACKS. LUCKILY, I WAS ABLE TO GET HELP PUSHING THE VEHICLE OFF THE TRACKS. THE SATURN ASSISTANCE CENTER INDICATED THAT ASSISTANCE MIGHT BE AVAILABLE TO REPAIR THE TRANSMISSION BECAUSE IT HAD FAILED ONCE BEFORE. I FOLLOWED THEIR DIRECTION TOWING THE VEHICLE TO SATURN OF ROSEVILLE TO HAVE THEM DIAGNOSE THE PROBLEM. SATURN OF ROSEVILLE DIAGNOSED AN INTERNAL TRANSMISSION FAILURE. AFTER TALKING TO THE SERVICE MANAGER AT SATURN OF ROSEVILLE, THE ASSISTANCE CENTER SAID THEY COULD OFFER ME NO ASSISTANCE BECAUSE THE SERVICE MANAGER SAID IT WAS A DIFFERENT PART OF THE TRANSMISSION THAT FAILED THAN THE FAILURE IN 2007. I WAS VERBALLY INFORMED THAT THE BILL TO REPAIR THE TRANSMISSION WOULD BE WELL OVER $5000. BECAUSE THE TRANSMISSION FAILED TWICE, I DID NOT WANT TO SPEND A TOTAL OF OVER $10,000 IN TOTAL TRANSMISSION REPAIR COSTS BECAUSE THE TRANSMISSION IS KNOWN TO BE DEFECTIVE. SINCE GM DID NOT REPAIR THE PROBLEM THE FIRST TIME AND OFFERED NO ASSISTANCE FOR A REPEAT REPAIR, I DONATED THE CAR TO A CHARITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324975April 11, 2010
POWER TRAIN
THE TRANSMISSION WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324499April 8, 2010
SUSPENSION:REAR
DRIVING ~20MPH ON DIRT ROAD FOR 7 MILES WHEN SMELLED HOT OIL. DETERMINED THAT BOTH SHOCKS HAD BLOWN OUT THEIR GREASE AND THERE WAS A SIGNIFICANT AMOUNT OF SMOKE COMING OUT OF BOTH REAR SHOCKS. SHOCKS STOPPED SMOKING WITHIN 30 MINUTES OF LETTING CAR SET, SHOCKS ARE NO LONGER FUNCTIONAL. WONDERING IF IT WOULD HAVE CAUGHT FIRE IF WE HADN'T STOPPED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323976April 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VTI TRANSMISSION IN 2003 SATURN VUE WENT OUT, STRANDING ME ON THE SIDE OF THE ROAD IN AN UNSAFE AREA. THIS IS A KNOWN PROBLEM WITH SATURN VUES AND IONS, BUT NO RECALL HAS BEEN ISSUED. GM NEEDS TO BE HELD ACCOUNTABLE FOR THIS AND RECALL ALL OF THE EFFECTED VEHICLES. I WAS TOLD THAT BECAUSE MY VEHICLE IS PAST THE DATE, EVEN THOUGH MY MILEAGE IS ONLY 62,000 (WELL BELOW THE 75,000 THAT GM IS SUPPOSED TO COVER UNDER THE EXTENDED WARRANTY), I WOULD HAVE TO PAY HALF, WHICH IS $2,500. I SHOULD NOT HAVE TO PAY A SINGLE PENNY FOR THIS NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323453April 2, 2010
ELECTRICAL SYSTEM
FOR THE LAST FEW YEARS I HAVE HAD ISSUES WITH THE POWER LOCKS IN MY 2004 SATURN VIEW WHERE THE UNLOCK BUTTON DID NOT WORK ON RANDOM OCCASIONS. IT THEN SEEMED THAT IF IT HAD RAINED THIS IS WHEN THE PROBLEM WOULD OCCUR. IT HAS SINCE BECOME A CHRONIC ISSUE MAKING IT IMPOSSIBLE FOR ME TO USE MY DOOR LOCKS FOR UNLOCKING WHETHER WITH THE REMOTE OR THE BUTTON. THIS MORNING THE LOCKS UNLOCKED THEMSELVSE AND CONTINUED TO ATTEMPT UNLOCKING FOR THE ENTIRE HOUR LONG DRIVE AT RANDOM INTERVALS. I HAVE HAD OTHER ELECTRICAL ISSUES AS WELL WITH THIS VEHICLE AND HAVE GOTTEN NO WHERE WITH INQUIRES TO SATURN AS TO THE ISSUE. SINCE PURCHASE THE REAR WIPER WORKS WHEN IT FEELS LIKE IT AND A COUPLE OF MONTHS AGO MY HORN BEGAN TO BLARE WHILE PARKED IN THE DRIVEWAY ALL BY ITSELF. THE REMEDY FOR THE HORN WAS TO REMOVE THE RELAY AS THE MECHANIC I DEAL WITH DID NOT HAVE THE CODE TO DETERMINE THE ACTUAL ISSUE. I CAN ONLY IMAGINE THE COST I WILL INCUR TO RECTIFY THESE ISSUES, ESPECIALLY IN LIGHT OF THE FACT THAT SATURN NO LONGER OFFICIALLY EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322809March 30, 2010
STEERING
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE DRIVER STATES SINCE THE DAY HE BROUGHT THE VEHICLE HE HAS HAD A POWER STEERING PROBLEM. THE DRIVER STATES THIS HAPPENS WHILE SLOWING DOWN UNDER 5MPH TO MAKE A TURN. THE VEHICLE WAS LOOKED AT BY THE DEALER AND THEY AGREED THAT THE STEERING RACK NEEDS REPLACING AND WOULD REPLACE IT FREE OF CHARGE. THE DRIVER STATES AFTER HAVING REPAIRS DONE AT 9,000 MILES HE DROVE THE VEHICLE AND IT WAS STILL HAVING PROBLEMS. DRIVER ALSO STATES HE HAD TO THEN DRIVE THE VEHICLE FOR 4 MONTHS UNTIL THE DEALER GOT NEW PARTS IN. THE VEHICLE IS WITH THE DEALER AGAIN. THE FAILURE MILEAGE WAS 175 MILES AND THE CURRENT MILEAGE IS 22,000. AR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322884March 30, 2010
EQUIPMENT, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
WHILE CHANGING A FLAT TIRE ON THE DRIVER SIDE FRONT TIRE, THE FACTORY-SUPPLIED SCREW-TYPE JACK COLLAPSED, AND BENT ALMOST IN HALF. AT THE TIME OF THE INCIDENT, THE PARKING BRAKE WAS SET AND THE JACK WAS PROPERLY LOCATED. THE MANUFACTURER REFUSED TO REPLACE THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322546March 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS A STURN VUE, 2008 - 6 CYCLINDER. FIRST 18,000 MILES WERE TROUBLE FREE. CAR SHUDDERS AND HESITATES - DOES IT AT ANY SPEED AND NOT CONSISTENT WITH RUNNING TIME- TACHOMETER FLUTTERS WHILE IT IS HAPPENING. AT 2ND VISIT TO DEALER TO FIX PROBLEM, TOLD IT IS A COMPUTER TRANSMISSION PROBLEM AND NO PROGRAM HAS BEEN WRITTEN TO CORRECT. TOLD THIS IS A NORMAL OPERATING PROBLEM. HAVE SPOKEN TO SATURN REPS AT GMC EVERY DAY SINCE MARCH 15. CAR IS GETTING WORSE- NOT BETTER, THEY HAVE OFFERED NO HOPE OF ANY RESOLUTION AND WILL NOT RECOMMEND EVEN TRYING TO SWAP OUT PARTS. KEEP ON TELLING ME THE CAR IS SAFE AND WILL STAND BY THEIR ORIGINAL WARRANTY OF 5 YEARS/100,000 MILES ON TRANSMISSION IF IT FAILS. CAR GETS LOUSY GAS MILEAGE SINCE THIS STARTED - WENT FROM 22.5 MPG TO 19.5 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321898March 25, 2010
UNKNOWN OR OTHER
I OWN A 2004 SATURN VUE. THE VTI TRANSMISSION THAT WAS ORIGINALLY PUT IN IT FAILED AT A LITTLE OVER 57,000 MILES AND WAS REPLACED UNDER WARRANTY IN AUGUST 2008 WITH ANOTHER VTI TRANSMISSION. THIS MONTH, MARCH 2010, THE 2ND VTI TRANSMISSION ALSO FAILED (80,650 MILES/ABOUT 23,000 MILES AFTER THE REPAIR) AND IS NOW NO LONGER UNDER WARRANTY. GM WILL ONLY COVER 50%, ALTHOUGH A PREVIOUS CLASS ACTION LAWSUIT REQUIRES THEY PAY MORE. IT WILL NOW COST ME $1638 PLUS TAXES TO REPAIR IT AND PUT IN THE THIRD TRANSMISSION THAT WILL ONLY HOLD A 12,000 MILE WARRANTY. THE ORIGINAL VTI TRANSMISSION SHOULD NOT HAVE BEEN REPLACED WITH ANOTHER FAULTY ENGINE. IF IT HAD BEEN REPLACED WITH WHAT THEY CLAIM TO BE A BETTER TRANSMISSION THAT THEY ARE CURRENTLY REPLACING THEM WITH, THEN IT WOULD HAVE BEEN COVERED UNDER MY ORIGINAL WARRANTY AND THE CURRENT COST NEVER WOULD HAVE BEEN PLACED ON ME. GM KNOWS THE VTI TRANSMISSION IS BAD AND ISN'T USING IT ANYMORE, YET IS FAILING TO CORRECT THE ISSUE APPROPRIATELY FOR CURRENT OWNERS SUCH AS MYSELF. WITH THE AMOUNT OF PROBLEMS THAT THIS TRANSMISSION HAS PROVEN TO HAVE FOR ITS OWNERS, GM SHOULD BE FORCED TO RECALL THIS TRANSMISSION AS IT IS A DEFECT WITH THE TRANSMISSION AND SINCE IT WILL GO OUT WHEN YOU'RE DRIVING (PASSING THROUGH AN INTERSECTION, TURNING, ETC) IT IS VERY DANGEROUS TO INDIVIDUALS WHEN DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321728March 24, 2010
AIR BAGS
AIRBABS - MULITPLE IMPACT ON PASSENGER SIDE AND FRONT. CAUSING PASSENGER FRON T WHEEL TO BREAK AT AXLE AND TWO REAR WHEELS TO BEND UNDER FRAIME. AIRBAGS DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10320896March 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
2003 SATURN VUE. CONSUMER STATES DEFECTIVE TRANSMISSION. *TGW AFTER THREE MONTHS OF PURCHASING THE VEHICLE FROM A PRIVATE SELLER, THE CONSUMER NOTICE THE VEHICLE WOULD SLIP INTO A WEIRD GEAR AND THE ENGINE WOULD SOUND AS IF IT WERE RUNNING HARDER. THE ISSUE OCCURRED AT RANDOM INTERVALS WITH NO NOTICEABLE PATTERN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS INFORMED THAT WAS THE WAY IT WAS SUPPOSED TO SOUND, BUT THEY WOULD INSPECTED IT. WHEN THE CONSUMER RETURNED TO PICK UP THE VEHICLE, HE NOTICED THE MILEAGE WAS VIRTUALLY THE SAME AND WONDERED IF THEY TEST DROVE THE VEHICLE. 4-5 WEEKS LATER, THE CONSUMER RECEIVED A LETTER FROM GM STATING THE VEHICLE HAD A POTENTIALLY DEFECTIVE VTI TRANSMISSION INSTALLED AT THE FACTORY. THE CONSUMER WAS INFORMED NOTHING COULD BE DONE FOR HIM BASED ON THE MILEAGE. THE CONSUMER STATED THERE WAS A PROBLEM BEFORE THE MILEAGE ON THE VEHICLE EXCLUDED HIM. ALSO, THE COOLANT LIGHT ILLUMINATED. THE DEALER FOUND THE WATER PUMP LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321363March 22, 2010
AIR BAGS
AIRBAG LIGHT STAYS ON FOR MY 2007 SATURN VUE 6 CYLINDER AWD. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321473March 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED ON THE PA TURNPIKE AND LOST POWER IN AN UNSAFE PULL OFF OF HIGHWAY.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321479March 22, 2010
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
CONTINUAL ELECTRICAL MALFUNCTIONS, MOST RECENT WINDSHIELD WIPERS FAILED TO OPERATE DURING HEAVY RAIN STORM WHILE DRIVING ON HIGHWAY. MY CAR IS THREE YEARS OLD. I HAVE HAD 8 TRIPS TO DEALER TO ADDRESS THESE "MODULAR COMPONENT" ISSUES. THE DEALER HAS MADE REPAIRS, LONGEST TIME DEALER KEPT CAR WAS 25 DAYS TO FIGURE OUT HOW TO REPAIR. MY CAR JUST REACHED 36000 MILES AND SATURN CUSTOMER CARE REFUSES TO ACKNOWLEGE THIS CAR IS A SAFETY HAZARD SHOULD ANOTHER COMPONENT FAIL WHILE DRIVING.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321223March 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 SATURN VUE WITH VTI TRANSMISSION BROKE DOWN ON 3/12/10. CAR WAS TOWED AND IS AT DEALERSHIP AWAITING A NEW TRANSMISSION. THIS SHOULD BE A RECALL AND PAID FOR BY GM, INSTEAD, I HAVE TO PAY $2,500 (HALF THE COST) WHICH I CANNOT AFFORD!! THE TRANSMISSION IS A FACTORY DEFECT AND ISN'T AT THE RECALL STAGE YET AS I WAS TOLD GM HAS TO HAVE A CERTAIN NUMBER OF COMPLAINTS BEFORE IT TURNS INTO A RECALL. PLEASE ADD MY COMPLAINT TO THE LIST AND HOPEFULLY THE FAULTY TRANSMISSIONS WILL BE RECALLED AND WE WILL BE REIMBURSED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320326March 16, 2010
AIR BAGS:FRONTAL
I OWN A 2006 SATURN VUE. THE PASSENGER AIRBAG "OFF" LIGHT REMAINS ILLUMINATED OR TOGGLES BETWEEN OFF AND ON WHEN THERE IS AN ADULT IN THE PASSENGER SEAT. THIS SEEMS TO HAVE NOTHING TO DO WITH THE POSTURE OF THIS PERSON OR THEIR WEIGHT. THE LIGHT (INDICATING AIR BAG OFF) IS USUALLY LIGHTED WHEN THERE IS A PASSENGER IN THE SEAT. VEHICLE WAS PURCHASED USED FROM A NON GM DEALER WHO STATES THERE ARE NO TROUBLE CODES. OBVIOUSLY I DO NOT FEEL SAFE TRANSPORTING MY FAMILY IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319273March 12, 2010
AIR BAGS:FRONTAL
AIR BAG CONTROL MODULE NOT WORKING AND DAYTIME RUNNING LIGHTS IN OPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318978March 11, 2010
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, STEERING, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND EXPERIENCED DIFFICULTY IN STEERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS TO HAVE THE STEERING COLUMN SHAFT REPLACED. ADDITIONALLY, THE FLOOR SHIFTER FAILED TO RELEASE INTO GEAR. AN UNINTENDED ACCELERATION OCCURRED AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON DIFFERENT OCCASIONS TO BE REPAIRED WHICH CONSISTED OF REPLACING COMPONENTS SUCH AS; FLOOR SHIFT ASSEMBLY, ACCELERATION PEDAL ENGINE MOUNT, AND THE FRONT SUSPENSION DRIVE TRAIN MOTOR MOUNT. THE INTERMEDIATE SHAFT WAS ALSO TIGHTENED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS 27,000. UPDATED 04/15/10. *LJ THE STEERING COLUMN, STEERING SHAFT, GEAR ASSEMBLY, ENGINE MOUNT WERE ALL REPLACED. UPDATED 09/30/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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