Saturn Vue Complaints

2,395 consumer complaints on file.

#10583672April 19, 2014
POWER TRAIN
VEHICLE HAD NO REVERSE AND HAD THE FEELING OF MISSED GEARS. FOUND 3-5-R WENT OUT AND THE WAVE PLATE SNAPPED AND HAD TO HAVE THE TRANSMISSION REPLACED AS IT WAS TOO COSTLY TO HAVE IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583682April 19, 2014
FUEL SYSTEM, GASOLINE
MY CAR DEVELOPED A DANGEROUS CRACK IN THE FUEL PUMP. AS A RESULT FUEL WOULD LEAK OUT AND A STRONG GAS SMELL WAS PERVASIVE. I WAS TOLD I SHOULD PARK THE CAR IMMEDIATELY DUE TO THE DANGER. THE MECHANIC ALSO TOLD ME THAT THIS WAS A "VERY COMMON" ISSUE WITH MY MAKE AND MODEL OF CAR. I DID SOME RESEARCH AND FOUND MULTIPLE OTHER MODELS OF GM CARS, INCLUDING SATURN (BUT NOT THE VUE) HAVE BEEN RECALLED FOR THAT EXACT ISSUE. THE RECALL WAS EVEN MORE SPECIFIC FOR CARS IN "WARM WEATHER STATES" INCLUDING NEVADA. I AM THE ORIGINAL PURCHASER OF THE VEHICLE AND IT HAS BEEN REGISTERED AND USED IN NEVADA ALL IT'S LIFE. I HAVE TRIED TO CONTACT GM ABOUT MY CONCERNS AT THE LACK OF RECALL ON THIS PART, AND BEEN MET WITH ONLY SILENCE. I FIND IT VERY, VERY HARD TO BELIEVE THAT A PART THAT IS THE SAME, CRACKED THE SAME WAY, IN THE SAME ENVIRONMENTAL CONDITIONS WAS NOT INCLUDED IN ANY SORT OF RECALL FROM GM THAT PUT MY FAMILY AND I AT GRAVE RISK. WE JUST HAD TO SPEND OVER $1000 TO GET THIS ITEM REPAIRED, AND HAVE KEPT THE OLD PART FOR REFERENCE. I WOULD ENCOURAGE A SEARCH OF SIMILAR PROBLEMS WITH THE FUEL PUMP IN SATURN VUE CARS OR OTHER GM PRODUCTS IN WARM WEATHER STATES TO SEE IF GM CAN BE MOTIVATED ENOUGH TO DO THE CORRECT THING AND ISSUE A SAFETY RECALL ON THIS PART THAT COULD LEAD TO A CATASTROPHIC FIRE. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583524April 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT THE IGNITION WOULD NOT TURN AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS BEING DIAGNOSED. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583518April 18, 2014
ELECTRICAL SYSTEM, STEERING
KEY WOULDN'T ENGAGE IN IGNITION AND STEERING WHEEL LOCKED UP WHILE PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583573April 18, 2014
POWER TRAIN, STEERING
ISSUE #1 ~ TRANSMISSION WHILE MERGING FROM ONE FREEWAY TO ANOTHER, DRIVING AT A STEADY PACE, THE VEHICLE BEGAN TO SLIP. WHEN THE SLIPPING BEGAN, THE DELAYS WERE SHORT, MAYBE LASTING 10 SECONDS. HOWEVER AS I KEPT DRIVING, THEY BEGAN TO GET LONGER AND LONGER, IN THIS PARTICULAR INCIDENT. I WAS ABLE TO PUT MY EMERGENCY FLASHERS ON AND MOVE OVER TO EXIT THE FREEWAY. SINCE THE INITIAL TIME, THIS HAS HAPPENED SEVERAL MORE TIMES WITH THE VEHICLE. AND, BECAUSE THE SLIPPING DOESN'T OCCUR EVERY TIME I DRIVE IT, I'M BEING TOLD THE ISSUE CAN NOT BE DUPLICATED... ISSUE #2 ~ POWER STEERING AS LONG AS THE VEHICLE IS BEING STEERED STRAIGHT, I HAVE NO COMPLAINTS. HOWEVER, THE MOMENT THE VEHICLE IS STEERED EITHER LEFT OR RIGHT, IT BEGINS TO MAKE A LOUD ROARING LIKE SOUND. THE ROARING IS ESPECIALLY PREVALENT WHEN BEING STEERED TO THE LEFT. I'VE TAKEN THE VEHICLE IN TWICE NOW TO BE ATTENDED TO. EACH TIME I'VE TAKEN IT IN, THE POWER STEERING PUMP AND FLUIDS ARE REPLACED. THE PROBLEM IS STILL PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583035April 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583083April 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY CAN BE REMOVED WHEN THE IGNITION IS NOT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583097April 16, 2014
EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
WEBASTO HOLLANDIA 600 SUN ROOF COMPLETELY DETACHED FROM THE CAR WHILE DRIVING ON THE PA TURNPIKE. I AM THE ORIGINAL OWNER OF THE CAR AND IT WAS INSTALLED PRIOR TO MY PICKING IT UP AT THE FAULKNER DEALERSHIP, SATURN OF JENKINTOWN. THE ROOF WAS INSTALLED BY.RSC RESTYLING IN LEVITTOWN, PA. I TOOK THE CAR TO FAULKNER GM IN TREVOSE, PA FOR REPAIRS AND CONTACTED MY AUTO INSURANCE COMPANY. A FEW DAYS LATER I FOUND OUT THAT THE SUN ROOF MANUFACTURER HAD ISSUED A RECALL NOTICE FOR THIS EXACT PROBLEM. THE SUN ROOF WAS REPLACED AT RSC AND I ATTEMPTED TO FIND OUT WHY I WAS NEVER NOTIFIED OF THE RECALL. FAULKNER GM WASN'T AWARE OF THE RECALL NOTICE. I CONTACTED THE OWNER OF RSC RESTYLING, [XXX}, WHO TOLD ME THAT THE VEHICLE ID NUMBERS OF CARS THAT HAD THESE ROOFS INSTALLED WERE FORWARDED TO THE MANUFACTURER. THE MANUFACTURER'S REPS CLAIMED THAT MY VIN WAS NEVER PROVIDED TO THEM. THEREFORE NOBODY WAS RESPONSIBLE FOR THE CIRCUMSTANCES THAT COULD HAVE EASILY RESULTED IN A CATASTROPHE. A DEFECT MIGHT APPLY TO A WATER LEAK, NOISE, VIBRATION, FAULTY OPERATION. THIS "DEFECT" IS MORE APTLY DEFINED AS RISKING A CATASTROPHE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583125April 16, 2014
ELECTRICAL SYSTEM
FIRST NOTICED MY KEY WOULD NOT FIT INTO IGNITION AND AFTER MANY TRIES THE ALARM STARTED BEEPING AND I WAS THEN ABLE TO INSERT THE KEY. THIS HAS HAPPENED SEVERAL TIMES SINCE. THE BIGGEST WORRY HAS BEEN THAT ON ONE OCCASION I HAD TURNED OFF THE ENGINE, TOOK THE KEY OUT, STEPPED OUT OF THE VEHICLE READY TO WALK AWAY AND REALIZED THE ENGINE WAS STILL RUNNING. THE DASH BOARD LIGHTS PERIODICALLY DON'T COME ON AND THE RADIO, ALTHOUGH I CAN HEAR IT, DOES NOT DISPLAY THE INFORMATION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583218April 16, 2014
POWER TRAIN
MY '08 VUE WILL NO LONGER SHIFT INTO REVERSE. THE TRANSMISSION HANDLE DOES PHYSICALLY GO INTO THE REVERSE DETENT BUT THE GEARS DO NOT ENGAGE AND THE VEHICLE DOES NOT MOVE. DEPRESSING THE ACCELERATOR ONLY INCREASES THE ENGINE RPMS. THE FIRST INDICATION OF A PROBLEM WAS SOME STUTTERING IN REVERSE TWO DAYS AGO. THERE DIDN'T SEEM TO BE ANY ISSUES WITH THE FORWARD GEARS. TODAY, THE TRANSMISSION REVERSE GEAR WILL NOT ENGAGE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE GM/FOR 6T70 6SPD TRANSMISSION REVERSE GEAR WAVE PLATE. A QUICK GOOGLE SEARCH REVEALED THAT VIRTUALLY EVERY GM BRAND THAT USES THE TRANSMISSION HAS THE EXACT SAME ISSUE. THIS SEEMS TO BE A WELL KNOWN AND WELL DOCUMENTED PROBLEM, A RECALL SHOULD BE MADE. A TSB ALREADY EXISTS FOR THE ISSUE, PLEASE REFER TO TSB #09-07-30-012B. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579576April 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY BECAME DAMAGED AND FELL OUT OF THE IGNITION SWITCH SPORADICALLY WHILE THE VEHICLE WAS IN MOTION. ADDITIONALLY, THE VEHICLE WOULD SPORADICALLY FAIL TO START. THE VEHICLE ALSO STALLED WITHOUT WARNING AND THE SERVICE ENGINE LIGHT WOULD RANDOMLY ILLUMINATE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) BUT THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE THAT WAS LISTED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE KEYS BUT THE FAILURE RECURRED. THE CONTACT HAD TO UNPLUG AND REATTACH THE BATTERY MULTIPLE TIMES TO START THE VEHICLE. THE VEHICLE WAS TO BE TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE LOCK CYLINDER AND IGNITION SWITCH NEEDED TO BE REPAIRED. THE VEHICLE WAS TO BE INSPECTED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579612April 14, 2014
ELECTRICAL SYSTEM:IGNITION
THE KEY BECAME VERY DIFFICULT TO TURN THE IGNITION ON. I USED THE SECOND KEY AND IT WORKED BETTER FOR A FEW YEARS BUT IS BECOMING A PROBLEM AGAIN. I DO NOT HAVE ANYTHING HEAVY HANGING FROM THE IGNITION KEY. I ALSO DISCOVERED THAT THE IGNITION KEY CAN BE REMOVED WHILE THE VEHICLE IS RUNNING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579677April 14, 2014
UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN: MY NAME IS [XXX], OWNER OF SATURN VUE 2003. MY CHECK ENGINE LIGHTS STAYS ON, HAD IT DIAGNOSED COST ME $60.00 TO HAVE IT REMOVED. IN ORDER FOR ME TO PASS THE SMOG TEST NEED TO DRIVE IT FOR 50 MILES THEN CHECK ENGINE LIGHTS STAYS OFF. BUT, AFTER A DAY CHECK ENGINE LIGHTS GOES BACK ON AGAIN. MY IGNITION KEY CAN BE REMOVED WHILE THE ENGINE IS RUNNING. I HAVE CONTACTED GMC ALREADY AND THEY'RE NOT WILLING TO FIX THE CAR, BECAUSE IT'S NOT PART OF THE RECALLS. SOMETHING HAS TO BE DONE HERE OR ARE WE WAITING FOR AN ACCIDENT TO HAPPEN? HOPE YOU RECONCIDER MY VEHICLE AS PART OF THE RECALL BEFORE IT'S ALL TOO LATE. MY 16 YEAR OLD DAUGHTER DRIVES THIS CAR TO GET TO SCHOOL ON A DAILY BASIS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579728April 14, 2014
ELECTRICAL SYSTEM, AIR BAGS
MY PASSENGER SEAT AIR BAG LIGHT STARTED TO COME ON PERIODICALLY, WHETHER SOMEONE WAS IN THE PASSENGER SEAT OR NOT. AT TIMES IT WOULD GO OFF, BUT FOR THE PAST 30 DAYS IT STAYS ON WHETHER SOMEONE IS IN THE SEAT OR NOT. ABOUT THE SAME TIME, WE DETECTED A "SHORT" IN THE RADIO SYSTEM, AS AT TIMES YOU CANNOT CHANGE THE STATION, AND I HAVE ACTUALLY HAD THE STATION CHANGE WITHOUT TOUCHING ANY SELECTOR. I AM CONCERNED THAT THIS HAS TO DO WITH THE IGNITION SWITCH ISSUE THAT HAS BEEN DETECTED IN OTHER MODELS OF SATURNS, IN PARTICULAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579380April 12, 2014
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I BOUGHT THIS AWD 2002 SATURN JUNE 28 2013 FROM TOYOTA NATION IN BUENA PARK AND EVEN WITHIN 3 HRS OF OWNING THE CAR IT QUIT WORKING SO I HAD IT TOWED BACK I HAD TRADED IN MY 2010 CHEVY COBALT THAT ONLY HAD 25K MILES ON IT ANYHOW I VE HAD IGNITION REPLACED I HAD SOME OTHER THINGS SPENT ALMOST $1000 ALREADY I CANT GET DEALERSHIP TO FIX IT LAST I REPLACED BCM AND STILL NOT WORKING RIGHT I LL BE DRIVING 45 MPH AND POOF SECURITY LIGHT FLASHES I LOOSE GAS AND IT DIES I LIVE IM MOUNTAINS SCARY AS HECK WITH MY KIDS IM SINGLE PARENT PLS HELP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579106April 11, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE LOW POWER LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) THAT THE VEHICLE WAS NOT INCLUDED IN. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 6/10/14*CN UPDATED 8/17/17*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579161April 11, 2014
ELECTRICAL SYSTEM:IGNITION
THE KEY CAN BE PULLED OUT WHILE THE CAR IS RUNNING. I DID THIS BY ACCIDENT ABOUT 2 YEARS AGO. IT HAS HAPPENED SEVERAL TIMES SINCE. I JUST READ THE ARTICLE ABOUT THE CURRENT GM RECALL IN THE USA TODAY NEWSPAPER. I'M NOT CONCERNED ABOUT IT BEING A SAFETY ISSUE AS I UNDERSTAND IT. I TRY NOT TO PULL IT OUT ANYMORE AS I THINK THAT WOULD LOOSEN IT UP MORE. I DON'T THINK IT EVER GOES OUT OF THE RUN CONDITION. I DID FEEL THOUGH THAT GM MAY HAVE EXCLUDED MY VEHICLE (THE SATURN VUE'S) EVEN THOUGH I FELT THEY HAD SIMILAR/SAME PARTS AS THE ONES IN THE RECALL CAMPAIGNS. I BELIEVE THERE ARE SEVERAL OEM'S (IF NOT ALL WHEN THE VEHICLE GETS OLD) THAT HAVE THIS ISSUE AND I ALSO BELIEVE THAT IT IS NOT A REAL SAFETY ISSUE. THE CUSTOMER KNOWS THEY HAVE AN ISSUE WHICH MAKES THEM SHARE ON THE LIABILITY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579184April 11, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. ADDITIONALLY, SMOKE EMITTED FROM THE CENTER OF THE STEERING WHEEL WHERE THE HORN WAS POSITIONED. THE CONTACT ALSO MENTIONED THAT THE KEY RELEASED FROM THE IGNITION WHILE THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,343. UPDATED 06/10/14*LJ UPDATED 8/21/2017*CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10579267April 11, 2014
ELECTRICAL SYSTEM:IGNITION
THE IGNITION KEY MAY BE REMOVED WITHOUT TURNING OFF THE IGNITION REGARDLESS OF SHIFT LEVER POSITION; IT CAN BE REMOVED WHILE DRIVING OR PARKED. I PURCHASED THE VEHICLE USED AND ASSUMED THAT THE PROBLEM WAS A WORN KEY OR IGNITION BARREL SO I HADN'T REPORTED IT. THE NEWS ITEM THAT DETAILED THIS PARTICULAR PROBLEM FAILED TO MENTION THIS PARTICULAR MODEL OF THE SATURN BRAND. I AM NOW FILING THIS FORMAL REPORT TO INCLUDE THE SATURN VUE AS PART OF THE IGNITION SWITCH PROBLEM CAUSED BY GENERAL MOTORS. PLEASE RESPOND TO LET ME KNOW YOUR ACTION REGARDING THIS FILING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579295April 11, 2014
POWER TRAIN, ENGINE
WHILE ON OUR FAMILY TRIP OUR VEHICLE CAME TO A COMPLETE STALL. WE HAD NO POWER, NO ACCELERATION NO POWER STEERING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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