Saturn SL Complaints

2,218 consumer complaints on file.

#770336December 2, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
BACK IN AUGUST I BROUGHT MY CAR IN FOR AN OIL CHANGE ONLY TO LEARN THAT I HAVE NO BRAKE LIGHTS WHEN THE RUNNING LIGHTS ARE ON. I HAVE NO IDEA HOW LONG THIS HAS BEEN THE CASE. BASED ON THE INFORMATION I RECEIVED AT THE DEALERSHIP THIS IS CLEARLY A DESIGN FLAW YET SATURN CORP DOES NOT FEEL IT WARRANTS A RECALL EVEN THOUGH THE PART HAS APPARENTLY BEEN REDESIGNED TO FIX THE KNOWN PROBLEM. (THE SERVICE TECH TOLD ME THAT SHE HAD SEEN MANY CARS COME IN WITH THE SAME PROBLEM AND THAT THE FAULTY PARTS HAD SINCE BEEN REDESIGNED). I EXPRESSED MY DISGUST IN A SATURN CUSTOMER SURVEY AND REQUESTED THAT I BE CONTACTED BY PHONE. TWO MONTHS LATER, ON 10/16/02 I SPOKE WITH "BRIAN" FOR ABOUT 30 MIN AND AFTER IT WAS CLEAR THAT THERE WAS NOTHING HE COULD POSSIBLY DO REGARDING THE SITUATION, HE SAID HE WOULD PASS MY COMPLAINT(S) ON TO THE AUTHORITIES AND SOMEONE WOULD FOLLOW-UP. I'M STILL WAITING. IRONICALLY, PRIOR TO GETTING THE CALL FROM "BRIAN" AT SATURN, I HAD JUST RETURNED FROM ANOTHER VISIT TO THE SATURN DEALERSHIP. WHILE I WAS WAITING FOR THE OIL CHANGE TO BE COMPLETED, THE SAME SERVICE TECHNICIAN WHO HAD INFORMED ME OF MY BRAKE LIGHT PROBLEM PROCEEDED TO GIVE THE EXACT SAME SPEECH TO A WOMAN WAITING NEXT TO ME. SHE TOO WAS SURPRISED TO LEARN SHE HAD NO BRAKE LIGHTS AND THIS CONFIRMS THAT THIS IS NOT AN ISOLATED INCIDENT (AS THE SERVICE MANAGER CLAIMED AFTER HIS STAFF HAD ALREADY TOLD ME OTHERWISE DURING MY PREVIOUS VISIT). DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568439November 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE HAS DEVELOPED A SMOKE EMMISION FROM THE TAIL PIPE DUE TO OIL LEAKAGE IN THE ENGINE BECASUE OF A DEFECTIVE RING ON A PISTON IN THE NO.1 CYLINDER. THE VEHICLE HAS BEEN EXAMINED BY SEVERAL LOCAL MECHANICS BUT NO ONE WANTS TO TAKE ON SUCH A BIG RESPONSIBILITY. IT WAS ADVISED THAT A REPLACEMENT ENGINE WAS THE ONLY REMEDY. CONSUMER FEELS SATURN SHOULD RESOLE THIS AT NO COST TO CONSUMER. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023309November 25, 2002
STEERING:COLUMN
WHILE PULLING OUT OF A PARKING SPACE THE CONSUMER HEARD A KNOCKING NOISE COMING FROM THE STEERING COLUMN, WHILE DRIVING ANOTHER 2.5 MILES THE CONSUMER EXPERIENCED TOTAL LOSS OF STEERING ABILITY. THE DEALER IS AWARE OF THE PROBLEM. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770002November 22, 2002
SEAT BELTS:FRONT:ANCHORAGE
DRIVER'S SIDE SEAT BELT TWIST TO WHERE IT WON'T RECALL AND IS DIFFECULT TO BUCKLE. I RECEIVED A SAFTY RECALL IN 2000 AND TOOK IT TO THE DEALER IN LAFAYETTE, IN TO HAVE IT REPLACED. IT WOOKED OK FOR ABOUT A YEAR AND THEN IT ACTS UP AGAIN. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023117November 21, 2002
TIRES:TREAD/BELT
FIRESTONE AFFINITI, ORIGINAL TIRES ON A SATURN SL2, P185/65R15 T M/S DOT 02 7475. TOOK VEHICLE IN FOR A NAIL PUNCTURE. MECHANIC NOTICED TREAD SEPERATING ON THE TIRE AND REFUSE TO CORRECT THE TIRE. PLEASE PROVIDE ANY FURTHER INFORMAITON. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769906November 19, 2002
AIR BAGS
THE SAFETY MANDATED AIR BAG LABEL ON THE HEAD REST OF THE CHILD CAR SEAT WAS PULLED OFF WHILE BY MY 10 MONTH OLD CHILD WHILE SHE WAS REAR FACING AND WE WERE DRIVING. I NOTICED SHE WAS CHOKING AND LOOKED BACK TO SEE SHE WAS BLUE AND NOT BREATHING. I WAS ABLE TO DISLODGE MOST OF THE LABEL FROM HER AIRWAY AND SHE BEGAN BREATHING ON HER OWN. THIS IS A SIGNIFICANT SAFETY ISSUE AND THESE SEATS SHOULD BE RECALLED. HAD MY CHILD PASSED OUT, I WOULD HAVE ASSUMED SHE WAS SLEEPING AND WE WOULD BE BURYING OUR DAUGHTER. DT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8022909November 18, 2002
SEATS:FRONT ASSEMBLY:RECLINER
WHILE BEING DRIVEN 40 MPH, THE OWNER NOTICED A VEHICLE DRIVING ERRATIC AND SLAMMED ON THE BRAKES. THE DRIVER CLIPPED THE OTHER VEHICLE IN THE PROCESS. THE REAR SEAT BACK LATCH FAILED ALLOWING THE REAR SEAT BACK TO FALL ON TOP OF THE CHILD BELTED IN THE REAR. A MECHANIC, WAS UNABLE TO RELATCH THE SEAT BACK. PLEASE DESCRIBE DETAILS TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8022949November 18, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PLACING THE KEY INSIDE OF THE IGNITION THE KEY WAS STUCK INSIDE. THE VEHICLE WAS TOWED PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM.. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022811November 15, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE ENGINE AND HEAD GASKET WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022851November 15, 2002
ELECTRICAL SYSTEM
THE VEHICLE CAUGHT FIRE WHILE PARKED, POSSIBLE ELECTRICAL PROBLEMS. TS *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8022744November 14, 2002
ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER STATED THAT THE TORQUE AXIS MOTOR MOUNTS HAD BROKEN AT 30,000 MILES AND AT 60,000 MILES. MR SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022260November 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE VEHICLE STOPPING ON THE MIDDLE OF THE ROAD FOR NO SPECIFIC REASON . MANUFACTURER WAS CONTACTED AND STATED THAT IF IT HAPPENS AGAIN THEN THEY WILL HELP HIM. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022296November 6, 2002
SEATS
THE GEAR TEETH ON THE MECHANICAL MECHANISM FOR THE DRIVER AND PASSENGER SIDE INTERIOR SEAT. CAUSING THE SEAT COLLAPSE SUDDENLY WITH PRIOR WARNING PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022030October 31, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER STATES WHILE DRIVING VEHICLE THE IGNITION ELECTRICAL SYSTEM DOESN'T WORK PROPERLY, CAUSING STALLING ENGINE. ALSO FAILURE STEERING WHEEL AND BRAKES. DEALER HAS BEEN NOTIFIED, ANY ADDITIONAL INFORMATION PLEASE FEELS FREE TO ADD ON. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568077October 30, 2002
POWER TRAIN:MANUAL TRANSMISSION, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER STATED THAT THE TRANSMISSION WAS LEAKING. *YH *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021763October 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT VEHICLES COMPUTER IS REGISTERING FALSE INFORMATION, THIS IS CAUSING THE ENGINE TO SHUT DOWN. PLEASE PROVIDE ANY FURTHER-* TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769003October 28, 2002
TIRES
GOING ABOUT 30 MILES AN HOUR THE REAR TIRE SEPARATED FROM THE CAR CAUSING A CRASH. THE CAR WAS DECLARED TOTALLED BY THE INSURANCE COMPANY. DT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8021749October 28, 2002
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER NOTICE THE VEHICLE DOESN'TCOMPLIES WITH ALL APPLICABLE U.S FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVVSS). "LATCH" TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768823October 24, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
FINGERS BENT AND TWISTED INDEX AND MIDDLE FINGERS BENT TOWARDS THE BABY FINGERS. THUMBS IS BENT OUTWARD FROM THE HANDS. EXTREME SHOULDER PAIN AND RESTRICTED MOVEMENT. BOTH SHOULDERS ARE PAINFUL LEFT ARM IS VERY RESTRICTED IN MOVEMENT. CAN NOT RAISE LEFT ARM TO 90% OR CROSS LEFT ARM OVER CHEST. BOTH ARMS HAVE PAIN RADIATING DOWN FROM THE SHOULDER. STEERING IS EXTREMELY TIGHT/HARD LIKE THE CHEVROLET IMPALA. PICTURES OF HANDS CAN BE SEEN ON HTTP://PHOTOS.YAHOO.COM/MIKETOMICH. THIS INFORMATION SUBMITTED ON BEHALF OF MICHELLE BY MIKE TOMICH 989-665-2311.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8021530October 24, 2002
STEERING:RACK AND PINION
CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE RACK AND PINION SNAPPED CAUSING THE CONSUMER TO LOSE STEERING CONTROL. THE DEALER HAS BEEN NOTIFIED. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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