Saturn Ion Complaints

4,344 consumer complaints on file.

#10478340October 2, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE DRIVING 40 MPH THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING SYSTEM MALFUNCTIONED, CAUSING THE STEERING WHEEL TO SEIZE. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. THE CONTACT RESTARTED THE VEHICLE WITH THE POWER STEERING WARNING LIGHT STILL ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,532.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478054October 1, 2012
FUEL/PROPULSION SYSTEM
FUEL PUMP MODULE IS CRACK, LEAKING GAS MAY CAUSE A FIRE. GAS SMELL WITHIN THE VEHICLE AND OUTSIDE THE VEHICLE HAZARDOUS TO DRIVER AND PASSENGER INSIDE VEHICLE. GM WILL NOT ISSUE A RECALL FOR MY SPECIFIC VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478135October 1, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 37 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. AFTER THE VEHICLE WAS TURNED OFF, THE VEHICLE DROVE NORMALLY HOWEVER THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS SCHEDULED FOR DIAGNOSIS. THE FAILURE AND CURRENT MILEAGES WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478148October 1, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, THE SMELL OF GASOLINE FUEL EMITTED IN AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:09V419000( FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478158October 1, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH. THE CONTACT HAD TO RESTART AND SHUT THE VEHICLE OFF CONSTANTLY IN ORDER FOR THE KEY TO BE REMOVED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE IGNITION SWITCH REPLACED BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE CONTACT DID NOT TAKE THE VEHICLE TO ANOTHER DEALER OR LOCAL MECHANIC. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE. VIN NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478173October 1, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THERE WAS A CRACK IN FUEL PUMP, WHICH NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,857. ... UPDATED11/01/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478180October 1, 2012
FUEL/PROPULSION SYSTEM
TOOK MY CAR TO A GM DEALER REGARDING THE SCENT OF GAS IN BACK OF THE CAR INC. IN THE TRUNK. WHILE DOING A SCHEDULED MAINTENANCE, THEY DIDN'T FIND ANYTHING. TOOK MY VEHICLE TO A DIFFERENT DEALER AND THE SMELL OF GAS HAD GOTTEN WORSE. THERE WAS NO STAIN IN MY DRIVEWAY. ONCE THE GAS TANK WAS MOVED AND THEN REMOVED, THE PUDDLING OF GAS ON THE TOP OF THE TANK WAS PREVALENT. LOOKING CLOSER, THE PLASTIC WAS CRACKED THAT WAS APART OF THE MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478181October 1, 2012
FUEL/PROPULSION SYSTEM
THE CAR ALL OF THE SUDDEN HAD A VERY BAD SMELL OF GAS BUT NO LICKING ANYWHERE, TWO WEEKS LATER JUST PARK THE CAR AT MY HOME AND ALL OF THE SUDDEN LITERALLY RAIN GAS OUT OF THE CAR , HAD TO CALL A TOW COMPANY AND FINALLY PAID EXTRA $250.00 SO THE DEALER CARMAX HAD TO CHANGE THE ENTIRE SYSTEM, THEY ONLY COVER HAVE OF THE TOTAL, IT WAS REALLY SCARY THANK GOD IT DIDN'T CAUGHT FIRE. THERE IS A RECALL BUT I DON'T KNOW IF WE CAN GET A REFUND OR HOW DOES IT WORK?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478020September 30, 2012
ELECTRICAL SYSTEM
THE IGNITION WOULD NOT ENGAGE COULD NOT START THE CAR AND REPLACED THE ENTIRE SYSTEM AT 400.00 COST. LESS THAN A YEAR LATER, THE KEY NOW WILL NOT COME OUT OF THE IGNITION AND THE CAR WILL NOT TURN OFF. I DISCONNECTED THE BATTERY AND IT STILL WOULD NOT TURN OFF. AFTER MORE THAN 30 MINUTES, AND THE ENGINE OVERHEATING WE WERE ABLE TO PULL ENOUGH FUSES TO SHUT THE ENGINE OFF. THEY SAY I HAVE TO REPLACE THE SAME SYSTEM AGAIN. I HAVE HEARD THAT THIS IS A RECURRING PROBLEM WITH THIS CAR AND I CAN'T GET ANY ANSWERS FROM GM. I CAN NOT AFFORD TO REPLACE THIS SYSTEM AGAIN AT A COST OF 400.00 PLEASE HELP ME WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478025September 30, 2012
ELECTRICAL SYSTEM
IGNITION SWITCH WENT BAD, KEYS WERE STUCK IN THE INGITION AND IT WOULD NOT TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477470September 29, 2012
EXTERIOR LIGHTING
AROUND SAID MILEAGE, THE CAR'S FRONT PASSENGER TURN SIGNAL WENT OUT AND I WAS ABLE TO TELL BY THE FASTER CLICKING OF THE ARROW ON THE DASHBOARD. I REPLACED THE BULB, WHICH ALSO SERVES AS THE DRL IN THIS VEHICLE, AND THE PROBLEM CONTINUED. WHEN THE LIGHTS ARE ON, THE BULB FUNCTIONS AS IT SHOULD AND IT APPEARS THERE IS NO OUTAGE HOWEVER WHEN ATTEMPTING TO USE THE TURN SIGNAL, THE LIGHT DOES NOT FUNCTION PROPERLY. WHEN THE LIGHTS ARE SERVING AS THE DRLS, THE BULB DOES NOT FUNCTION AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477946September 29, 2012
FUEL/PROPULSION SYSTEM
THE VEHICLE SMELLED HEAVILY OF GASOLINE WHEN PARKED. THE PLASTIC FUEL LINE AT THE FUEL PUMP CONNECTION WAS CRACKED. THE FUEL PUMP HAD TO BE REPLACED. THIS IS AN ONGOING ISSUE WITH THIS YEAR, MAKE AND MODEL OF VEHICLE. THERE IS A RECALL, BUT WHEN I CONTACT GM, THEY TELL ME THAT MY VIN IS NOT INCLUDED AT THIS TIME. THIS IS THE SAME ISSUE AND THIS VIN NUMBER NEEDS TO BE ADDED. GM TELLS ME THAT IT IS UP TO THE NHTSA, NOT GM. I APPRECIATE YOUR CONSIDERATION IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477968September 29, 2012
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
OUR CAR, 2004, SATURN ION3, CAUGHT ON FIRE IN THE DRIVEWAY ON IT'S OWN ABOUT 2 HOURS AFTER IT WAS DRIVEN HOME ON 4 NOV 2011. NO DRIVER - NO KEY IN THE VEHICLE WHEN IT CAUGHT FIRE. I SUBMITTED AN INITIAL REQUEST FOR REVIEW TO GM CLAIMS ALONG WITH ALL DOCUMENTATION THAT WE HAD VIA EMAILS AND OUR CLAIM WAS DENIED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10477971September 29, 2012
STEERING
OUT OF THE BLUE, THE CONSOLE MADE ALERT NOISES AND THE "PWR STR" MESSAGE APPEARED. THE STEERING BECAME ALMOST IMPOSSIBLE TO CONTROL, AS THE POWER STEERING WENT OUT. FORTUNATELY, I WAS IN A HOUSING DEVELOPMENT AND NOT THE HIGHWAY, INTERSECTION OR OTHER DANGEROUS AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477282September 27, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE PARKED FUEL FUMES WERE EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE FUEL RESERVOIR NEEDED TO BE REPLACED. ALSO, THE DEALER CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 163,000 AND THE CURRENT MILEAGE WAS 163,567.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477187September 26, 2012
SERVICE BRAKES
EXCESSIVE BRAKE CHATTER IN FRONT BRAKES WHEN WET FROM A HARD RAIN OR RAIN PUDDLES. HARD TO STEER CAR, CAR SHUDDERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476780September 23, 2012
FUEL/PROPULSION SYSTEM
VEHICLE SMELLED STRONGLY OF GAS. BROUGHT IT TO MECHANIC. THERE WAS A CRACK IN THE FUEL PUMP MODULE. THIS IS A RECALL ON 2007 SATURN IONS IN OTHER STATES, BUT NOT MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476639September 21, 2012
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE WARNING CHIME BEGAN TO SOUND. AFTER SHUTTING THE ENGINE OFF AND RESTARTING THE VEHICLE, THE STEERING FUNCTIONED NORMALLY. THE FAILURE RECURRED ONE MONTH LATER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476658September 21, 2012
STEERING
DRIVING ON THE WAY TO WORK THIS MORNING, THE POWER STEERING WENT OUT THREE TIMES! TWICE ON A REGULAR HIGHWAY AND ONCE ON THE INTERSTATE. GOING 45 MPH SUDDENLY BELL SOUNDED AND PWR STEER LIGHT CAME ON AND IMMEDIATELY THE POWER STEERING WENT OFF. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD, BUT WOULD NOT HAVE BEEN ABLE TO TURN IT, BECAUSE THE STEERING BECOMES, NOT QUITE MANUAL, SURELY MUCH HARDER THAN THE MANUAL MODE I WELL REMEMBER. WHEN I CUT OFF THE MOTOR AND RESTARTED, THE STEERING RETURNED TO NORMAL. ON THE INTERSTATE, I WAS GOING 62 MPH WHEN THE STEERING WENT OUT. PULLED OVER TO AN EXIT LANE, STOPPED AND RESTARTED AND EVERYTHING WORKED AGAIN. VERY DANGEROUS! I DON'T KNOW HOW MANY CARS HAVE BEEN STOPPED ON THE ROAD, AND A CAR COMING FAILED TO SEE THAT THEY WERE STOPPED AND SLAMMED INTO THEM... I JUST BOUGHT THIS CAR IN APRIL. IN CHECKING ONLINE BEFORE BUYING, I SAW THE COMPLAINTS ABOUT THE KEY STICKING, BUT DIDN'T SEE ANYTHING ABOUT THE STEERING AT ALL. I'M A WIDOW, STILL WORKING, AND REPAIRS WOULD BE VERY DIFFICULT. ESPECIALLY WHEN THIS SHOULD BE A RECALL, AND DONE FOR FREE, SINCE IT WAS/IS DEFECTIVE AND POSSIBLY INJURIOUS. AGAIN, I FEEL VERY VULNERABLE AND IN DANGER WHEN THIS IS GOING ON, AND IT'S HAPPENING MORE AND MORE EVERY DAY OVER THE LAST TWO WEEKS (SEPT 11TH WAS THE FIRST TIME). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476588September 20, 2012
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION-3. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME INOPERABLE. THE CONTACT MANAGED TO EXIT THE ROADWAY WITHOUT INCIDENT HOWEVER, EXPERIENCED EXTREME DIFFICULTY IN TURNING THE STEERING WHEEL. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE REPAIR WAS NOT UNDER RECALL AND OFFERED NO ADDITIONAL ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,755. AND THE CURRENT MILEAGE WAS 75,756.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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