Saturn Ion Complaints

4,344 consumer complaints on file.

#10502222March 10, 2013
SUSPENSION
LOAD METAL CLANG ON BUMPS ? DRIVER SIDE FRONT. THE BUTTON BUSHING IS CONTAINED IN A METAL RING THAT IS PRESSED INTO THE ARM. THE RING DOES NOT SEPARATE FROM THE CONTROL ARM. THE PROBLEM IS THE BUSHING IS NOT SECURED WELL ENOUGH IN THAT RING (THE RING IS NOT CRIMPED AROUND THE TOP AND BOTTOM OF THE BUSHING AS IT SHOULD BE) AND SEPARATES ALLOWING THE WHOLE ARM TO GO UP AND BUMP AGAINST THE FRAME CAUSING A LOUD CLANG WHEN THE SUSPENSION REBOUNDS FROM A BUMP. IT IS EASILY DIAGNOSED BY VISUAL INSPECTION SEEING THE REAR AREA OF THE CONTROL ARM UP AGAINST THE FRAME. I CAN SEE THE BUSHING SHREDDING AS A WEAR ISSUE BUT THIS IS A DEFECT WHERE THE BUSING IS FAILING BECAUSE IT IS NOT SECURED AS IT SHOULD BE. I REPLACED IT MYSELF AND MADE THIS VIDEO OF IT. MANY OTHERS HAVE THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501960March 7, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START INTERMITTENTLY AND WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501385March 5, 2013
FUEL/PROPULSION SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OR WHEN STANDING OUTSIDE THE VEHICLE, HE NOTICED A STRONG ODOR OF GASOLINE. IN ADDITION, HE ALSO NOTICED THAT THE POWER STEERING WOULD FAIL WHEN COMPLETING A TURN. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 85,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500161February 26, 2013
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 SATURN ION L3. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT PLACED THE KEY INTO THE IGNITION AND THE ENGINE DID NOT START, BUT THE SERVICE VEHICLE LIGHT ILLUMINATED ON THE INSTRUMENT. THE CONTACT STATED THAT THEY HAD TO WAIT SEVERAL MINUTES TO GET THE VEHICLE TO START. THE CONTACT STATED THAT THE KEY ALSO BECAME STUCK IN THE IGNITION. THE CONTACT SPOKE WITH THE MANUFACTURER IN REGARD TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 4/24/13 *CN THE CONSUMER STATED THE VEHICLE NEEDS A NEW WIRE HARNESS FOR THE ALARM SYSTEM AND A NEW IGNITION LOCK TUMBLER WITH THE DIELECTRIC GREASE IN IT. THIS FAILURE ACROSS MORE OFTEN WHEN COLD. UPON MAKING SHORT ERRANDS, THE VEHICLE MUST BE LEFT RUNNING IN ORDER TO AVOID SITTING FOR 10 MINUTES. UPDATED 06/3/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499924February 25, 2013
STEERING
WAS DRIVING WHEN MY CAR DINGED AND I GOT A POWER STEERING LIGHT ON MY DASH AND MY POWER STEERING FAILED. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST FEW MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499866February 24, 2013
STEERING
THE POWER STEERING STARTED GOING OUT END OF DEC 2012, THE OUTAGE OVER THE FOLLOWING MONTH INCREASED UNTIL IT HAPPENS EVERY TIME THE CAR IS DRIVEN. USUALLY WITHIN 10 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500281February 21, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
LETTER FROM CONGRESSMAN TOOMEY ON BEHALF OF CONSTITUENT REGARDING HER 2007 SATURN VEHICLE; SHE BELIEVE THERE WAS A SAFETY RECALL, BUT HAS YET TO BE REIMBURSED; ATTN: JESSICA KEMMERER 1150 S. CEDAR CREST BLVD, SUITE 101 ALLENTOWN PA. 18103. *SMD THE CONSUMER STATED THE FUEL PUMP WAS REPLACED AT A COST $ 578.38. THE CONSUMER WAS INFORMED HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499532February 21, 2013
ELECTRICAL SYSTEM
MY KEY BECAME STUCK IN THE IGNITION AND WOULD NOT TURN WHILE THE CAR WAS STILL RUNNING. I HAD TO PULL THE FUEL INJECTOR FUSE AND DISCONNECT MY BATTERY TO TURN THE CAR OFF. IN RESEARCHING THIS PROBLEM ONLINE, I'VE FOUND THAT TONS OF OTHER SATURN OWNERS HAVE ENCOUNTERED THIS SAME PROBLEM WITH THEIR IGNITION CYLINDERS. I BELIEVE SINCE THIS IS SUCH AN EXPENSIVE AND COMMON PROBLEM, THAT THERE SHOULD BE A RECALL MADE ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499388February 20, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE IGNITION SWITCH KEY WAS ENGAGED REPEATEDLY AND THE ENGINE WOULD NOT OPERATE. THE FAILURE OCCURRED TEN TIMES. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHICH DETECTED A TROUBLE CODE RELATED TO A MODULE. THE CONTACT WAS UNCERTAIN OF THE PART THAT WAS REPLACED. THE PROBLEM CONTINUED AND THE VEHICLE REMAINED AT THE DEALER FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499409February 20, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE STEERING WHEEL WAS ENGAGED HOWEVER, THE VEHICLE WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE OR REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499493February 20, 2013
AIR BAGS
I WAS RECENTLY IN AN ACCIDENT AND NOW A LITTLE WHILE LATER MY AIRBAG LIGHT IS COMING. I WANT TO KNOW WHY AFTER SO MANY COMPLAINTS ABOUT THIS SAME ISSUE NOTHING HAS BEEN DONE ABOUT IT. OBVIOUSLY SOMETHING IS WRONG WITH THE AIRBAGS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498554February 19, 2013
FUEL/PROPULSION SYSTEM
AFTER REPLACING THE FUEL PUMP LAST YEAR I AM NOW FACING A CRACKED GAS TANK. I ASKED THE MECHANIC IF IT COULD BE DUE TO ME HITTING ANYTHING, I HAD NOT BEEN IN ANY ACCIDENTS, AND I WAS ADVISED THERE WASN'T ANYTHING TO INDICATE AND OUTSIDE DAMAGE. JUST THAT THE TANK ITSELF HAS WORN AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497828February 11, 2013
AIR BAGS
MY SON LOST CONTROL OF THE CAR HITTING A POLE HEAD ON AND THEN THE CAR SPUN THREE TIMES IN A 360 AND THEN A 180... AIR BAGS DIDN'T DEPLOY AND HE AND THE PASSENGER ARE BADLY INJURED. THE AIR BAGS COULD HAVE SAVED THEM FROM SEVERAL INJURIES... *TR
Crash:
Yes
Fire:
Yes
Injuries:
3
Deaths:
0
#10496846February 8, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496809February 8, 2013
ELECTRICAL SYSTEM
MY CAR WILL NOT START WHEN IT IS COLD IT HAS TO WARM UP BEFORE IT WILL START RIGHT UP NOW WHEN IT IS WARM OUT SIDE NOT COLD IT STARTS RIGHT UP. THEN MY KEY GOT STUCK IN THE ON POSITION AND COULD NOT CUT THE CAR OFF. HAD TO LOOK ON GOOGLE FOR OTHER SIMILAR PROBLEMS TO FIND OUT HOW TO GET THE CAR TO TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496309February 4, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION AND THE CONTACT WAS UNABLE TO POWER OFF THE VEHICLE. ALSO, THE CONTACT MENTIONED HE WAS ABLE TO SWITCH GEARS WITHOUT DEPRESSING THE BRAKE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE IGNITION KEY CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496404February 4, 2013
STEERING, SERVICE BRAKES, HYDRAULIC, SUSPENSION
I WAS DRIVING ON THE INTERSTATE AT 65 MPH AND THE POWER STEERING LIGHT CAME ON AND THE STEERING WHEEL CLICKED AND BECAME STIFF. THERE WAS NO PRIOR INDICATION THAT ANYTHING WAS WRONG. I COULD NO LONGER TURN RIGHT AND LEFT TURNS WERE ALMOST IMPOSSIBLE. THE BRAKES STARTED HAVING TROUBLE AS WELL. I ALMOST GOT IN ACCIDENT BECAUSE THE RIGHT SIDE WAS NOT WORKING. THEN WHEN I MADE IT TO A SPOT AND TURNED THE CAR ON AND OFF IT WAS WORKING AGAIN. THEN ABOUT 30 MIN LATER IT DID THE SAME THING AGAIN. I HAD SOME CHECK THE FLUID AND IT WAS FINE AND SO WAS THE BELT. ALSO, MY LEFT INDICATOR WILL NOT WORK. I HAVE TAKEN IT TO THE DEALER AND SEVERAL MECHANICS AND IT KEEPS MELTING THE SOCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495348January 31, 2013
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND MAKING A TURN, THE POWER STEERING WARNING ILLUMINATED AND THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO A CURB. THE CONTACT RESTARTED THE VEHICLE AND IT DROVE NORMALLY. THE VEHICLE WAS LATER TAKEN TO A DEALER. THE DIAGNOSIS WAS PENDING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 92,387. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10495206January 30, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 SATURN ION3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A STRONG FUEL ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A FUEL LEAK. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. UPDATED 02/14/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495125January 29, 2013
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL EXHIBITED A CLUNKING SOUND WHEN COMPLETING A RIGHT OR LEFT TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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