Saturn Ion Complaints

4,344 consumer complaints on file.

#10524217July 10, 2013
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE POWER STEERING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523640July 8, 2013
STEERING
THE POWER STEERING MALFUNCTIONED WHILE TURNING ONTO AN EXIT RAMP FROM AN INTERSTATE HIGHWAY AT 55 MPH. AS SOON AS IT OCCURRED, THE CONSOLE LIGHT INDICATED A POWER STEERING CODE. AFTER PULLING INTO A TRUCK STOP, I LOOKED TO CHECK FOR THE POWER STEERING FLUID LEVEL, AND DISCOVERED THAT IT IS AN ELECTRONIC SYSTEM. WHEN RESTARTING THE VEHICLE, THE PROBLEM WAS RESOLVED. THERE WERE NO ISSUES FOR SEVERAL DAYS AND MANY MILES, AND NOW IT IS HAPPENING FREQUENTLY, AND OCCURS AT BOTH LOW AND HIGHWAY SPEED, WHILE OPERATING THE VEHICLE IN STRAIGHT CONDITIONS, AND WHILE TURNING ON CITY STREETS AND PARKING LOTS. I HAVE RESEARCHED THIS PROBLEM ONLINE AND HAVE DISCOVERED THAT THIS TYPE OF SITUATION IT IS ALREADY UNDER INVESTIGATION BY THE NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523556July 7, 2013
STEERING
STEERING LOCKS OR BECOMES EXTREMELY HARD TO TURN STEERING WHEEL WHEN CAR IS IN REVERSE FOR PARKING AND THEREAFTER IN DRIVE FOR MINUTES AT A TIME. BECOMING PROGRESSIVELY MORE AND MORE WORSE. HAVE HAD THE STEERING COLUMN SENSOR REPLACED, THE ELECTRIC MOTOR REPLACED AND PROBLEM BECOMES MORE NOTICEABLE. BEGINNING TO EFFECT DRIVING AND THE ABILITY TO MANEUVER THE CAR WHILE IT IS IN MOTION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523096July 3, 2013
STEERING
ON JUNE 14TH WE WERE GOING ALONG ABOUT 60 MPH THE FIRST TIME DOWN TO SALEM, OREGON. ALL OF A SUDDEN THE POWER STEERING LIGHT COMES ON. IT'S HARD TO STEER AND WE TURN OFF THE CAR IN NEUTRAL THEN TURN IT BACK ON. IT THEN COMES BACK ON HALFWAY BETWEEN THE 45 MINUTE DRIVE. WE DO THE SAME THING AGAIN. ON FRIDAY THE 14TH IT HAPPENS 4X. IT HAPPENS INTERMITTENTLY. ONE TIME IT WAS REAL BAD THE LIGHT CAME ON, AND WAS TURNING INTO THE PARKING SPOT FOR OUR APARTMENT AT 5MPH. IT WAS SO HARD TO TURN THE WHEEL TO GET THE CAR PARKED. IT DIDN'T HAPPEN MUCH FOR ABOUT A WEEK. HERE AND THERE, I DID THE SAME THING TURNED THE CAR OFF THEN BACK ON. NOW, IT'S HAPPENING MORE OFTEN. THIS SHOULD BE SOMETHING THAT GM NEEDS TO FIX AND REPLACE WHAT EVER IS WRONG, AND DO IT RIGHT THE FIRST TIME. IT SHOULD BE A PERMANENT FIX NOT A TEMPORARY ONE. THIS CAN CAUSE ISSUES WHEN TURNING SHARPLY TO PREVENT AN ACCIDENT. THIS IS A SAFETY ISSUE AND I KNOW HOW CUSTOMER SERVICE CAN BE. THIS NEEDS TO BE ADDRESSED AND NOT OPENED THEN CLOSED INVESTIGATION BECAUSE IT'S NOT RIGHT. PLEASE INVESTIGATE THIS AND NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523136July 3, 2013
SEAT BELTS
I HAVE CONTACTED SATURN ABOUT THE SEAT BELT ISSUE AND THEY REFUSE TO DO ANYTHING ABOUT IT. THE BELT WILL NOT CLICK OR UNCLICK WHEN PUTTING THE SEAT BELT ON. MY HEATING AND COOLING SYSTEM FAN DOES NOT WANT TO WORK UNLESS I PUT THE FAN ONTO NUMBER 3 AND IT IS DRAWING TOO MUCH POWER FROM THE BATTERY. I JUST NEED THESE FIXED FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522784July 2, 2013
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT THEY HEARD A CHIMING SOUND AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT TURNED THE VEHICLE OFF FOR APPROXIMATELY TEN MINUTES AND ONCE RESTARTED, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE AND THE CURRENT MILEAGE WAS 73,464. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522828July 2, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE TRAVELING 68 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS RESTARTED. THE VEHICLE FUNCTIONED NORMALLY AND WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522869July 2, 2013
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION, THE KEY BECAME STUCK. THE CONTACT TURNED THE VEHICLE ON AND OFF SEVERAL TIMES IN AN ATTEMPT TO FREE THE KEY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522712July 1, 2013
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,500 AND THE CURRENT MILEAGE WAS 72,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522378June 29, 2013
STEERING
MY HUSBAND AND I WERE DRIVING THROUGH INDIANA ON AN INTERSTATE WHEN A NOTIFICATION SOUNDED THAT THE POWER STEERING HAD GONE OUT. THE STEERING WHEEL SEEMED TO LOCK UP AND MADE IT VERY DIFFICULT TO TURN AND MANEUVER. WE CHANGED THE FUSE IN THE CAR'S ELECTRICAL BOX, BUT THIS DID NOT CORRECT THE PROBLEM. SINCE THEN, THE PROBLEM HAS PERSISTED AND THE POWER STEERING DISABLES WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522015June 27, 2013
ELECTRONIC STABILITY CONTROL (ESC)
ON JUNE 21, 2013 PULLED INTO PARKING LOT AND ATTEMPTED TO TURN ENGINE OFF. KEY WAS STUCK IN THE ON POSITION. TRIED SEVERAL TIMES TO REMOVE KEY BUT COULD NOT. CAR WAS STILL RUNNING. IN ORDER TO TURN CAR OFF HAD TO REMOVE THE FUSE PLUG FROM THE FUSE BOX UNDER THE HOOD. ALSO HAD TO DISCONNECT BATTERY IN ORDER TO NOT HAVE EVERYTHING ELSE CONTINUE TO RUN AND KILL THE BATTERY. I TOOK IT TO MECHANIC WHO REPLACED THE KEY IGNITION BUT NOW THE CAR WILL NOT START. SEEMS LIKE ITS AN ELECTRICAL OR SECURITY PROBLEM WITHIN THE ENGINE. THIS IS A SAFETY HAZARD AND SHOULD BE A RECALL ITEM. CAR IS STILL IN SHOP WITH MECHANIC HOPING TO GET IT STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522018June 27, 2013
STEERING
FROM 2010-PRESENT (2013), THE VEHICLE HAS EXHIBITED INTERMITTENT POWER STEERING FAILURE. FAILURES WOULD OCCUR AFTER DRIVING THE VEHICLE FOR SOME TIME, RANGING FROM SEVERAL MINUTES, TO SEVERAL HOURS. POWER STEERING WOULD CUT OUT WHILE DRIVING, PRESUMABLY AFTER EXTENSIVE UTILIZATION OF THE POWER STEERING MECHANISMS. AT THIS POINT A CHIME WOULD SOUND AND THE "CHECK ENGINE" DASH LIGHT WOULD ILLUMINATE, INDICATING AN ISSUE WITH THE POWER STEERING. POWER STEERING LOSS WOULD REMAIN UNTIL THE VEHICLE WAS SHUT OFF AND RESTARTED. UPON THE RESTART OF THE VEHICLE, THE POWER STEERING WOULD AGAIN RESUME NORMAL OPERATION. FAILURES WOULD OCCUR AT SPORADIC INTERVALS. NO COMMON FACTOR COULD BE EASILY IDENTIFIED SUCH AS TEMPERATURE, HUMIDITY, STEERING INTENSITY OR TRIP LENGTH, ALTHOUGH THESE MAY BE FACTORS. STEERING FAILURE EVENTS OCCUR APPROXIMATELY ONCE EVERY 8 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521609June 25, 2013
ELECTRICAL SYSTEM, STEERING
THE MANUFACTURER KEY WONT START THE CAR WITHOUT SPENDING OVER 10 MIN. TURNING THE WHEEL BACK AND FORTH AND FINDING JUST THE RIGHT "SPOT". KEY WILL COME OUT FINE, EVEN WITHOUT SHUTTING CAR COMPLETELY OFF AT TIMES. THIS IS INSANE, FROM WHAT I'VE READ, THERE ARE MORE THAN ENOUGH COMPLAINTS SIMILAR TO THIS TO WARRANT AN INVESTIGATION OR RECALL. THIS IS NOT ONLY A SAFETY FEATURE, ITS JUST SHOWS HORRIBLE WORKMANSHIP. ALREADY BEEN A PART OF THE ORIGINAL POWER STEERING RECALL BEFORE IT BECAME A RECALL. PEOPLE NEED TO COMPLAIN, KEEP COMPLAINING AND DEMAND GM TO TAKE RESPONSIBILITY FOR THIS CRAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521650June 25, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
EARLY IN 2013, WE NOTED SOME MOISTURE IN THE TRUNK OF THIS VEHICLE. IN LATE MAY, WE HUNG A "DAMP RID" DESICCANT DEVICE IN THE TRUNK AND NOTED THAT THE "DAMP RID" DEVICE RAPIDLY SATURATED WITH MOISTURE AND ALSO FORMED CLUMPS AND/OR CRYSTALS IN THE TRUNK OF THE AUTO. (THE "DAMP RID" IN THE TRUNK WAS SATURATED WITHIN TWO WEEKS, WHEREAS IT TAKES A COUPLE OF MONTHS WHEN HANGING INSIDE A CLOSET IN THE HOUSE 1-888-326-7743). THIS WEEK, I INSERTED A BRAND NEW 9 VOLT BATTERY INTO A KIDDE MODEL NUMBER KN-COEG-3 CARBON MONOXIDE/EXPLOSIVE GAS MONITOR AND PLACED THE MONITOR IN THE TRUNK. WITHIN 24 HOURS, THE MONITOR WAS CHIRPING. THE PEAK LEVEL OF GAS AFTER 24 HOURS IN THE TRUNK OF THE CAR WAS 10. (THIS HOUSEHOLD MONITOR CAN NOT DISCRIMINATE THE PRECISE TYPE OF GAS IN THIS PARTICULAR CASE). TODAY, I OPENED THE TRUNK AND CLEANED EVERYTHING OUT. THE SOURCE OF THE MOISTURE WAS CLEARLY NOTED ON THE PASSENGER SIDE INSIDE OF THE TRUNK BECAUSE THE INTERIOR OF THE TRUNK WAS ACTUALLY MUDDY CLOSE TO A ONE WAY FLAPPER VENT/VALVE ON THE PASSENGER SIDE. THE ONE WAY VALVE MEASURES AROUND 4 INCHES HIGH AND 6 INCHES LONG. I AM REPORTING THIS BECAUSE OF THE PROXIMITY TO THE GAS TANK FILLER CAP ON THE PASSENGER SIDE, 12 VOLT AC DELCO BATTERY ON THE PASSENGER SIDE IN THE TRUNK, AND AUTO EMISSIONS FROM THIS SATURN AND OTHER CARS. INHALATION OF ANY OR ALL OF THESE FUMES OR VAPORS CAN LEAD TO HEALTH PROBLEMS INCLUDING ERRATIC BEHAVIOR, DROWSINESS, ETC. OF COURSE THE RISK OF EXPLOSION AND CORROSION OF SENSITIVE ELECTRICAL AND FUEL COMPONENTS IS ACCELERATED IN DAMP CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521405June 24, 2013
STEERING
WITHOUT WARNING MY POWER STEERING WENT OUT ON THE THRUWAY. I STOPPED AT THE NEXT REST AREA AND TURNED THE CAR OFF. THE POWER STEERING CAME BACK ON WHEN I RESTARTED THE CAR. THIS HAPPENED TWICE MORE ON MY TRIP DOWN AND THREE TIMES ON MY WAY BACK HOME, FOR A TOTAL OF SIX TIMES. STEERING WAS VERY HARD AT LOW SPEEDS AND I ALMOST HIT THE WALL TO A PARKING GARAGE WHEN I STOPPED AT A REST AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521418June 24, 2013
AIR BAGS
TSB #060941008 AIRBAG READINESS LIGHT ON WITH DTC B0081 OR B0092 SET IN PASSENGER PRESENCE SYSTEM (PPS) SDM. *KB WHY ISN'T THIS A RECALL? WHEN THIS ISSUE HAPPENS THE AIRBAG SYSTEM IS DISABLED. IT'S BEEN A KNOWN PROBLEM SINCE 2007 AND IT IS ALMOST $900 TO GET FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520811June 20, 2013
STEERING
POWER STEERING LIGHT FLASHED AND STEERING BECAME HEAVY. I HAD TO USE LOT OF FORCE TO PULL OVER. I CALLED FOR HELP THEY RESTARTED THE CAR AND PROBLEM DISAPPEARED. IT CAME BACK AGAIN THE NEXT DAY AND THE DAY AFTER. ITS CONSISTENTLY COMES AND GOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520651June 19, 2013
STEERING
HAD JUST PULLED OUT OF DRIVEWAY WHEN POWER STEERING INDICATOR CHIMED AND I LOST POWER STEERING. PULLED OVER AND TURNED VEHICLE OFF. WHEN I TURNED IT BACK ON, CAR FUNCTIONED NORMALLY AND I WAS ABLE TO PROCEED TO MY DESTINATION. ARE THERE ANY RECALLS FOR THIS PROBLEM AS I HAVE READ MANY COMPLAINTS ON YOUR SITE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520762June 19, 2013
ELECTRICAL SYSTEM
HAD BEEN HAVING TROUBLE WITH THE KEY STICKING AND THE CAR NOT TURNING OFF FOR A WEEK. TODAY AFTER PARKING I COULD NOT TURN THE CAR OFF AT ALL, THE KEY WAS STUCK TIGHT. I CALLED MY HUSBAND DROVE THE CAR HOME, HE COULDN'T TURN THE CAR OFF AND HE'S A CAR AND AIRPLANE MECHANIC. FINALLY GOT A HOLD OF DEALERSHIP WHERE THE SERVICE MANAGER FELT SORRY FOR ME AND TOLD ME TO BRING THE CAR IN IMMEDIATELY, HE COULD NOT TURN THE CAR OFF. THEY EVENTUALLY WERE ABLE TO TURN THE CAR OFF, BUT THE REPLACEMENT TUMBLER AND KEYS WILL COST ME $230 BECAUSE-OF COURSE-MY WARRANTY RAN OUT. I THINK THAT GM SHOULD BE RESPONSIBLE FOR THE REPAIR COSTS BECAUSE IT IS A DESIGN FLAW WITH POTENTIAL SERIOUS CONSEQUENCES AND SAFETY ISSUES INCLUDING BUT NOT LIMITED TO SOMEONE LEAVING A RUNNING CAR IN A CLOSED GARAGE BECAUSE UNLIKE ME, THEY COULD NOT FIND A KNIGHT IN SHINING ARMOR OR ALTERNATIVELY BATTERY REMOVAL COULD DAMAGE THE COMPUTER SYSTEMS OR A SPARK CAUSED BY UNEDUCATED REMOVAL OF THE BATTERY COULD CAUSE A BATTERY EXPLOSION OR ELECTRICAL FIRE. THE SATURN IS NOT THE ONLY GM PRODUCT WITH THIS PROBLEM AND A BRIEF SEARCH ON GOOGLE, SHOWED THAT MANY OWNERS ARE PAYING A WIDE RANGE OF REPAIR BILLS FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520514June 18, 2013
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A WARNING CHIME SOUNDED WITH THE ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. IN ADDITION, THERE WAS A COMPLETE LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE RESUMED NORMALLY UPON BEING RESTARTED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE FUSE WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Ion