Saturn Ion Complaints

4,344 consumer complaints on file.

#10576738April 2, 2014
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE HAD STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EACH TIME. THE POWER STEERING WARNING LIGHT WAS ALSO ILLUMINATE EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER HOWEVER, THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING). THE CONTACT HAD EXPERIENCED THE SAME FAILURE AS THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575588April 2, 2014
ELECTRICAL SYSTEM, AIR BAGS
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL INFORMATION. *SMD THE CONSUMER WANTED TO KNOW WHAT IS THE PROPER PROCEDURE FOR GETTING THE RECALL TAKEN CARE OF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576783April 2, 2014
STEERING
THIS IS MORE OF A QUESTION / COMMENT THAN AN INCIDENT. IT APPEARS THAT GM IS RECALLING SATURN IONS, MODEL YEARS 2004-2007 FOR A PROBLEM WITH THE ELECTRONIC POWER STEERING ASSIST MOTOR. I AM CONCERNED THAT THE 2003 ION MODELS DO NOT SEEM TO BE INCLUDED IN THE RECALL AS, FROM WHAT I CAN TELL FROM REPLACEMENT PART SITES, THEY ARE EQUIPPED WITH THE IDENTICAL PART, #19207619 ELECTRONIC POWER STEERING MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576872April 2, 2014
VISIBILITY/WIPER
THE SUN VISOR ON DRIVER'S SIDE WILL NO LONGER STAY IN THE UP POSITION. IT IS LOOSE AND JUST HANGS DOWN AND IT BLOCKS MY VISION. THE FIRST TIME I BECAME AWARE OF THIS I WAS DRIVING AND THE VISOR FELL DOWN BLOCKING MY VISION FOR A FEW MINUTES. IT STARTLED ME AND CAUSED ME TO SWERVE OFF THE ROAD. NOW THE VISOR JUST HANGS DOWN ALL THE TIME AND BLOCKS MY VISION. GM HAS NO RECALL ON THIS ITEM RIGHT NOW BUT I FEEL THEY SHOULD CORRECT THIS AT NO COST TO CUSTOMERS. I ONLY HAVE ABOUT 26000 MILES ON MY CAR SO THIS CERTAINLY SHOULD NOT HAVE HAPPENED AT SUCH AN EARLY DATE. WILL YOU PLEASE PURSUE THIS WITH GM FOR US? I HAVE BEEN QUOTED $200 TO $400 TO HAVE THIS REPAIRED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576887April 2, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM). THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576955April 2, 2014
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED, THE STEERING WHEEL SUDDENLY VEERED TO THE LEFT CAUSING THE VEHICLE TO NEARLY CRASH INTO A CEMENT MEDIAN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576209April 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THE KEY HAD BEEN DIFFICULT TO REMOVE FROM THE IGNITION ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM MORE THAN ONCE. THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE STEERING IGNITION LOCK HOUSING CYLINDER NEEDED TO BE REPLACED AND RECODED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE KEY WAS LOCKED IN THE IGNITION AND THE CONTACT HAD TO WAIT UNTIL SHE HEARD A CLICKING NOISE IN ORDER TO RELEASE THE KEY ON MORE THAN ONE OCCASION. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:14V047000 (AIR BAGS AND ELECTRICAL SYSTEM) AND RECEIVED A RECALL NOTICE YEARS AFTER THE FAILURE OCCURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8000. UPDATED 11/14/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576256April 1, 2014
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING AT HIGHWAY SPEEDS STEERING WOULD SUDDENLY STOP WORKING DISPLAY A POWER STEERING SYSTEM FAILURE ON DASHBOARD AND ENTER MANUAL STEERING MODE. I WOULD PUT CAR IN NEUTRAL TURN VEHICLE OFF AND ON TO RESET COMPUTER AND STEERING TO BRING IT BACK TO A NORMAL CONDITION. AS TIME PROGRESSED THE FAULT WOULD APPEAR MORE FREQUENTLY BEFORE GETTING IT REPAIRED AT LOCAL SATURN AUTHORIZED REPAIR GM FACILITY. PAID CLOSE TO $1,000 FOR THE REPAIR AND PARTS. NOW THAT VEHICLE HAS LIFETIME WARRANTY ALL PERVIOUS REPAIRS SHOULD BE REFUNDED TO CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576286April 1, 2014
ELECTRICAL SYSTEM
IN DEC. 2011, THE CAR WOULD NOT TURN ON AND I PAID $280 FOR A REPLACEMENT IGNITION SWITCH. I HAVE NO IDEA IF THEY USED ANOTHER FAULTY SWITCH THAT IS NOW THE SUBJECT OF THE CURRENT RECALL. IN CONCERN FOR MY SAFETY, I AM USING A SINGLE KEY, AS GM INSTRUCTED, AND WAITING FOR THE DEALER TO GET THE PART TO REPLACE THE IGNITION SWITCH. SUPPOSEDLY, IT WILL HAPPEN THIS MONTH - APRIL. ALSO IN 2011 (OR MAYBE THE BEGINNING OF 2012) I EXPERIENCED THE INTERMITTENT LOSS OF THE POWER STEERING. THAT WAS PAID FOR BY GM BUT, AGAIN, NOW I HAVE NO IDEA IF THEY PUT IN ANOTHER FAULTY POWER STEERING COLUMN THAT IS THE SUBJECT OF TODAY'S RECALL. WHEN I CALLED GM TODAY, THEY SAID THAT LAST POWER STEERING REPLACEMENT WAS NOT A RECALL, IT WAS A SPECIAL SAFETY ISSUE #10187. I ASKED IF THE INCENTIVE TO TRADE IN THE CAR WOULD BE EXTENDED DUE TO ANOTHER RECALL AND THEY COULD NOT ANSWER THE QUESTION BECAUSE THAT IS A SALES ISSUE, NOT A REPAIR ISSUE. I THINK IT'S TIME TO REPLACE THIS CAR, MAYBE WITH A FORD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576326April 1, 2014
POWER TRAIN, ELECTRICAL SYSTEM
IGNITION WOULD SOMETIMES NOT TURN OFF OR RELEASE KEY WHEN CAR WAS RUNNING, OR TURN ON WHEN CAR WAS NOT RUNNING. PASSLOCK INDICATOR WAS COMING ON AT STRANGE TIMES. BATTERY CONSTANTLY BEING DRAINED. SES LIGHT WAS ON WHEN THE KEY WAS OUT OF IGNITION. $960 IN PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576346April 1, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT A GASOLINE FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER, WHO DIAGNOSED THAT THERE WAS A FUEL LEAK IN THE FUEL LINE. THE FUEL PUMP WAS REPLACED TO REMEDY THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576434April 1, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURE WAS CONTACTED. THE FAILURE MILEAGE WAS 77,500 AND THE CURRENT MILE WAS 77,590. UPDATED 6/10/14*CN UPDATED 8/4/17*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576464April 1, 2014
ELECTRICAL SYSTEM, AIR BAGS, SERVICE BRAKES, STEERING
THIS CAR HAS BEEN CURSED WITH ELECTRONIC STEERING PROBLEMS. THE CAR HAS BEEN SERVICED REPEATEDLY. I HAVE HAD VERY LITTLE RESPONSE AND ZERO SATISFACTION FROM GM. THE KEY OFTEN DOES NOT RELEASE FROM THE IGNITION. THE CAR WAS INVOLVED IN A VIOLENT FRONT END COLLISION THAT WAS CAUSED BY THESE ISSUES. I BOUGHT THE CAR (BASED ON A FALSE SATURN PROMISE) AND I HAD TWO DAUGHTERS IN THE FRONT OF THE CAR DURING THE PREVENTABLE COLLISION. I COULDN'T FIGURE OUT WHY THE BAGS DID NOT DEPLOY. NOW I GET IT! THE CAR CUTS OFF WHEN MAKING A RIGHT HAND TURN. I DO NOT BELIEVE A SINGLE THING THAT GM SAYS TO ME. I AM GOING IN FOR A RENTAL CAR TOMORROW. I. DO NOT EVEN BELIEVE THAT THIS WILL GO ACCORDING TO PLAN. I TAKE THE CAR FOR SERVICE, THEY TELL ME THAT THEY, "CANNOT REPEAT THE PROBLEM." GM SUCKS AND SO DOES NHTSA. EARN YOUR MONEY. I EARNED MINE. I WANT TO ADD, IN ADDITION TO STEERING, BRAKES, IGNITION -- THE ELECTRONIC SYSTEM IN THIS CAR IS A COMPLETE MESS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10576481April 1, 2014
AIR BAGS, SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
THIS CAR HAS BEEN CURSED WITH ELECTRONIC STEERING PROBLEMS. THE CAR HAS BEEN SERVICED REPEATEDLY. I HAVE HAD VERY LITTLE RESPONSE AND ZERO SATISFACTION FROM GM. THE KEY OFTEN DOES NOT RELEASE FROM THE IGNITION. THE CAR WAS INVOLVED IN A VIOLENT FRONT END COLLISION THAT WAS CAUSED BY THESE ISSUES. I BOUGHT THE CAR (BASED ON A FALSE SATURN PROMISE) AND I HAD TWO DAUGHTERS IN THE FRONT OF THE CAR DURING THE PREVENTABLE COLLISION. I COULDN'T FIGURE OUT WHY THE BAGS DID NOT DEPLOY. NOW I GET IT! THE CAR CUTS OFF WHEN MAKING A RIGHT HAND TURN. I DO NOT BELIEVE A SINGLE THING THAT GM SAYS TO ME. I AM GOING IN FOR A RENTAL CAR TOMORROW. I. DO NOT EVEN BELIEVE THAT THIS WILL GO ACCORDING TO PLAN. I TAKE THE CAR FOR SERVICE, THEY TELL ME THAT THEY, "CANNOT REPEAT THE PROBLEM." GM SUCKS AND SO DOES NHTSA. EARN YOUR MONEY. I EARNED MINE. I WANT TO ADD, IN ADDITION TO STEERING, BRAKES, IGNITION -- THE ELECTRONIC SYSTEM IN THIS CAR IS A COMPLETE MESS. ..........*TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10576546April 1, 2014
STEERING
I WAS DRIVING IN THE FREEWAY AND THEN SUDDENLY THE POWER STEERING LIGHT CAME UP AND MY WHEEL WAS VERY HARD TO DRIVE, LAST WEEK I COULD EVEN DRIVE MY CAR 2 MILES BECAUSE THE WHEEL TURNED IMPOSSIBLE TO DRIVE I DON'T KNOW WHAT TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576551April 1, 2014
ELECTRICAL SYSTEM
NO START/NO CRANK IN VERY COLD WEATHER! THIS IS THE OTHER PROBLEM WITH THESE SWITCHES ON THE SATURN IONS! I CALLED SATURN DEALERSHIP RT AWAY, WHEN I COULD NOT START MY CAR. THEY HAD NO ANSWER, WANTED ME TO TOW MY CAR IN. BUT, WHEN WEATHER WARMED UP PAST 20' OUTSIDE, CAR TURNED RT OVER. THIS WAS A "HIT & MISS" PROBLEM, FOR YRS ON MY CAR. THEN 2013, WAS OUR SEVERELY COLD WINTER, IN MI. MY CAR, EVERY MORN, WOULD NOT START. I HAD TO ALL MY OWN RESEARCH ON THIS PROBLEM. TO MY SHOCK!! WHAT I FOUND! THE COMPLAINTS OF THIS PROBLEM, WAS ALL OVER THE INTERNET!! THEN, I FOUND THE ACTUAL BULLETIN FROM GM'S FROM 2009! IT DESCRIBED THIS PROBLEM X& TO REPLACE THE SWITCH! WHAT WAS HAPPENING IS THE EXTREME COLD WEATHER WAS THROWING OFF THE ANTI THEFT SWITCH TOO! SHUT THE WHOLE CAR DOWN! I HAD TO PAY $500 TO REPLACE MY IGNITION SWITCH & KEY TUMBLER. WHY IS THIS PROBLEM NOT BEING ACKNOWLEDGED AS WELL? IT'S AS BAD AS THE PROBLEM ON THE NEWS. I ALSO REC'D AN EXTENDED WARRANTY ON THE POWER STEERING PROBLEM TOO. SORRY I BOUGHT A SATURN, BUT WAS A GOOD LIL CAR, UNTIL THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576563April 1, 2014
AIR BAGS
I WRITE ON BEHALF OF THE ESTATE OF [XXX]. [XXX] WERE KILLED ON AUGUST 17, 2012 IN A 2004 SATURN ION AFTER THE VEHICLE WAS STRUCK BY A PICKUP TRUCK AND THE AIR BAGS FAILED TO DEPLOY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
2
#10576560April 1, 2014
ELECTRICAL SYSTEM
ON COLD MORNINGS CAR WILL NOT START. RADIO AND LIGHTS WORK. THE PASSLOCK SECURITY LIGHT ON THE DASH BLINKS. LEAVING KEY IN IGNITION FOR TEN MINUTES THEN THE CAR WILL START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576564April 1, 2014
ELECTRICAL SYSTEM
KEYS OFTEN GET STUCK IN IGNITION UPON TURNING THE ENGINE OFF. TIME IT TAKES TO GET KEYS OUT VARIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576575April 1, 2014
STEERING
WHILE DRIVING MY SATURN ION 2004 MY POWER STEERING KEPT TURNING OFF PERIODICALLY, MY CAR IS STANDARD SO I ACTUALLY TURNED OFF THE CAR WHILE DRIVING PRESSING MY CLUTCH IN AND RESTARTED MY CAR. I DROVE LIKE THIS FOR ABOUT 5 MILES. I TOOK MY CAR TO THE DEALERSHIP WHERE I WAS TOLD THAT DUE TO THE FACT I WAS OVER 150000 MILES IT VOIDED MY WARRANTY FOR THE DEFECT TO MY STEERING MOTOR. I SPENT OVER 500 DOLLARS TO REPAIR MY VEHICLE, NOW KNOWING THAT IT WAS AN EXISTING DEFECT KNOWN BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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