Saturn Ion Complaints

4,344 consumer complaints on file.

#10583801April 21, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED SHE EXPERIENCED SEVERAL INCIDENTS OVER THE YEARS, THAT MADE NO SENSE, UNTIL SHE RECEIVED THE RECALL THE NOTICE IN THE MAIL .*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583802April 21, 2014
ELECTRICAL SYSTEM, AIR BAGS
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION RECALL NOTICE. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. SHE HAD TO TURN THE KEY A CERTAIN WAY, IN ORDER FOR IT TO START. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583798April 21, 2014
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, AIR BAGS
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER WAS INVOLVED IN A ONE-CAR ACCIDENT ON DECEMBER 13, 2013, TOTALING THE VEHICLE. THE CONSUMER STATED A VEHICLE IN FRONT OF HER BRAKED, SO SHE BRAKED. HOWEVER, THE CONSUMER HYDROPLANED AND HIT A WIRE FENCE IN THE MIDDLE OF 2 HIGHWAYS. IT TORE THE BUMPERS OFF THE VEHICLE, DAMAGED THE FRONT AND REAR WINDOWS, AND SLICED THE TIRED. THERE WAS A LARGE DENT ON TOP OF THE VEHICLE. EVEN AFTER ALL OF THE DAMAGE, THE AIR BAGS DID NOT DEPLOY. THE CONSUMER WAS INJURED. THE CONSUMER STATED THE KEY WAS IN THE IGNITION SWITCH. HOWEVER, IT WAS ALREADY IN THE OFF POSITION. ALSO, PRIOR TO THE ACCIDENT, THE BRAKES WOULD GO ALL THE WAY TO THE FLOOR. HOWEVER, THE DEALER WAS NEVER ABLE TO DUPLICATE THE PROBLEM.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10583880April 21, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583876April 21, 2014
STEERING, ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2005 SATURN ION IS NOT RUNNING AND I FEEL IT IS DUE TO THE ITEMS THAT ARE ON THE RECALL. IGNITION SWITCH AND POWER STEERING . I CALLED THE LOCAL GM DEALER AND HE ENTERED MY VIN# AND SAID THAT ALL HE COULD TAKE CARE OF IS THE IGNITION SWITCH THAT THERE IS NO RECALL FOR THE POWER STEERING. I LOOKED ON THE GM WEBSITE AND THERE IS CLEARLY A RECALL FOR THE POWER STEERING AS WELL FOR THE ION. THEY ARE NOT WANTING TO HONOR IT BECAUSE THEY SAY IT ISN'T LISTED WITH THE VIN#. THIS IS NOT RIGHT. I WANT SOMETHING DONE BECAUSE THIS IS VERY UNSAFE FOR MY DAUGHTER TO DRIVE WHEN IT DOES RUN. I FEEL THAT DUE TO THE IGNITION PROBLEM, IT CAUSED SOMETHING ELSE TO GO WRONG AND NOW IT DOES NOT RUN AT ALL AND I WANT IT ALL TO BE TAKEN CARE OF. ESPECIALLY NOW THAT I AM GETTING THE RUN AROUND FROM THE SERVICE DEPARTMENT AT THE GM DEALERSHIP. I HAVE ALWAYS PREFERRED CHEVY PRODUCTS AND EXPECT CHEVY TO TAKE CARE OF ITS CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583925April 21, 2014
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS EXITING A HIGHWAY AT 25 MPH WHEN THE POWER STEERING ASSIST FAILED, CAUSING THE CONTACT TO CRASH INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S MOUTH STRUCK THE STEERING WHEEL AND THE CONTACT SUSTAINED INJURIES TO THE MOUTH. A POLICE REPORT WAS NOT FILED. THE CONTACT SOUGHT MEDICAL TREATMENT FOR THE INJURIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10583945April 21, 2014
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A BANGING NOISE WAS HEARD AND THE WHEEL WOULD FEEL BUMPY. THE CONTACT ALSO INDICATED THAT WHEN TURNING, THE STEERING ASSIST WOULD MALFUNCTION, BECOME LOOSE AND CAUSE DIFFICULTY IN THE CONTACT CONTROLLING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. UPDATED 7/16/14*CN UPDATED 8/23/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583961April 21, 2014
STEERING
WHY IS GM NOT REQUIRED TO INCLUDE THE 2003 SATURN ION'S IN THE RECALL FOR THE POWER STEERING PROBLEM? I WAS ADVISE BY THE GM CUSTOMER SERVICE DEPARTMENT THAT ONLY THE MODELS 2004 AND ABOVE ARE BEING RECALLED YET, I HAD A DEALERSHIP CONFIRM THAT MY CAR HAS THE SAME DEFECTIVE PART AS THE 2004 MODELS. I HAVE LOST POWER STEERING WHILE DRIVING ON THE HIGHWAY MULTIPLE TIMES AT SPEEDS OVER 55 MPHS. THIS HAPPENED TO MY 3 TIMES ALONE JUST YESTERDAY. IT SEEMS LIKE THE PROBLEM IS GETTING WORSE YET GM REFUSES TO CORRECT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584008April 21, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM), HOWEVER THE PARTS NEEDED TO COMPLETE THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14 MA UPDATED 07/03/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584009April 21, 2014
STEERING
I WAS TURNING A CORNER AND LOST ALL POWER STEERING. ALMOST WENT OFF THE CURB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584061April 21, 2014
ELECTRICAL SYSTEM
OKAY WHEN I FIRST BOUGHT THIS CAR BACK IN 2005 THEY HAD A RECALL FOR THE IGNITION SWITCH AND REPLACED IT. SINCE THEN BACK IN 2009 WHEN I LIVED IN COLORADO WHEN IT WOULD GET REALLY COLD THE CAR WOULD NOT START. I TRIED AND TRIED TO COMPLAIN TO GM ABOUT THIS PROBLEM AND THEY WOULDN'T HELP ME AT ALL LIKE I WAS CRAP OUT OF LUCK. I CANT REMEMBER IF I COMPLAINED TO YOU GUYS OR NOT. TO DEAL WITH THIS SITUATION MY HUSBAND AND I ENDED UP DISCONNECTING THE ALARM AND HAVEN'T HAD THAT PROBLEM SINCE. NOW FOR ABOUT 4 YEARS MY CAR HAS DECIDED IT WANTED TO KEEP THE KEY WHEN I TRY TO TURN OFF THE ENGINE. AND I HAVE TO FIGHT WITH IT JUST TO GET THE KEY OUT. MY CAR STALLED AT TWO STOP LIGHTS BEFORE, I WAS THINKING IT WAS THE BATTERY BUT NOW WITH THE RECALLS I AM THINKING ITS MORE THAN JUST THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584085April 21, 2014
STEERING
MESSAGE "PWR STR", LOSS OF POWER STEERING ASSIST. SHUTTING OFF IGNITION TEMPORARILY FIXED ISSUE AND REGAINED POWER ASSIST, HOWEVER ISSUE CONTINUALLY CROPS UP, 6 OR 7 TIMES DURING A NORMALLY 25 MINUTE/18MILE DRIVE HOME FROM WORK. I WAS DRIVING WITH CRUISE CONTROL ON A STRAIGHT HIGHWAY, NO SHARP TURNS, AN APPARENTLY UNPROVOKED FAILURE. I SEE THERE IS A 3/31/2014 RECALL FOR THIS PARTICULAR FAILURE BUT I HAVE NOT YET RECEIVED ANY NOTIFICATION OF IT, THOUGH I HAVE RECEIVED NOTIFICATION OF A LATER 4/10/2014 RECALL HAVING TO DO WITH THE IGNITION SWITCH. VEHICLE MILEAGE REPORTED IS APPROXIMATE, NOT SURE EXACT MILEAGE BUT RIGHT AROUND 113,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583723April 20, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES, STEERING
ABOUT THREE YEARS AGO IS WHEN I HAD MY FIRST PROBLEM WITH SPEED ACCELERATION WITH MY SATURN. I LEFT WORK AND TURNED ON MY CAR AND STARTED TO DRIVE AN HOUR TO GO HOME ALL THE SUDDEN MY CAR BEGAN TO ACCELERATE AND I WASN'T PRESSING THE GAS. MY VEHICLE CONTINUED TO ACCELERATE AND I HAD TO KEEP MY FOOT ON THE BRAKE TO SLOW THE VEHICLE DOWN AND IT WAS STILL ACCELERATING. I HAD TO PULL OVER ON THE SIDE OF THE ROAD AND POP MY CAR INTO NEUTRAL GOING APPROXIMATELY 70MPH. I SOMEHOW MANAGED TO GET HOME BUT MY CAR CONTINUED TO ACCELERATE WITHOUT ME PRESSING ON THE GAS. WHEN I WOULD TURN THE VEHICLE ON WHILE IT WAS STILL IN PARK THE RPM'S WOULD GO CRAZY AS IF I HAD MY FOOT ON THE GAS PEDAL. I IMMEDIATELY CONTACTED MY AUTO SHOP WHO INDICATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH MY VEHICLE. I HAVE HAD SEVERAL INCIDENTS SINCE THEN AND ENDED UP CRASHING EARLIER THIS YEAR. MY VEHICLE SPED UP ON A SNOWY ROAD AND I LOST COMPLETE STEERING FOR MY VEHICLE, I NEARLY ROLLED MY CAR AND CRASHED HEAD ON INTO A SNOW BANK. MY AIR BAGS NEVER DEPLOYED, AFTER I CONTACTED MY INSURANCE COMPANY THEY WERE SURPRISED WITH THE AMOUNT OF FRONT END DAMAGE I HAD ON MY VEHICLE THAT MY AIRBAGS SHOULD HAVE DEPLOYED BUT THEY DID NOT. I KNOW OTHERS ARE HAVING THE SAME ISSUES WITH THE VEHICLE ACCELERATING WITH NO APPLICATION OF THE GAS PETAL AND THE BRAKE PEDAL DOES LITTLE OR NOTHING TO STOP OR SLOW THE VEHICLE DOWN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10583782April 20, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
L WAS DRIVING MY 2006 SATURN ION WHICH L BOUGHT BRAND NEW IN 2006 GOING TO PICK UP MY GRANDDAUGHTER IN HOWELL MI I WAS ON INTERSTATE WITH MY CRUISE CONTROL ON AS L WENT ON EXIT INTERSTATE,L TURNED OFF CRUISE CONTROL WHEN L DID THAT IT SHUT MY CAR DOWN COMPLETELY ,L WAS MERGING ON ANOTHER INTERSTATE WITH NO ENGINE RUNNING NO POWER STEERING AND UNABLE TO RESTART ENGINE . THERE WAS NO WHERE TO PULL OVER OFF ROAD SAFELY , L WAS ALMOST KILLED CAR HAD TO COME TO A COMPLETE STOP TO RESTART . I HAVE HAD THIS HAPPEN TO ME 3 DIFFERENT TIMES , L HAVE TAKEN CAR TO CHEVY DEALERSHIP MANY TIME COMPLAINING ABOUT THIS MATTER, THEY SAID THEY COULD NOT FIND ANY PROBLEMS , L HAVE STOPPED USING MY CRUISE CONTROL . L REALLY HAVE A LEMON SUNROOF DOES NOT WORK SUN ROOF LEAKS , THE CAR STARTS WHEN IT WANTS TO , LAM RETIRED 65 YEARS OLD AND TAKE VERY GOOD CARE OF THE SATURN ION , L WOULD BE AFRAID TO SELL THIS 2006 SATURN ION TO THE PUBLIC , L DON'T WANT TO KILL ANYONE , THE CAR SITS ,NOT USING IT , WON'T SELL IT, WHAT CAN BE DONE? AND THERE IS NO RETAIL VALUE FOR THIS CAR .NOW THERE IS A RECALL ON IGNITION SWITCH I FEEL SO VERY SORRY FOR THE PEOPLE THAT LOST THEIR LIVES,L WAS LUCKY THAT L WAS NOT ONE THAT WAS KILLED ,AS L SAID EARLIER, THIS CAR WENT TO DEALERSHIP 3 DIFFERENT TIMES ON THIS MATTER , LAST TIME L TOOK THE CAR IN WAS LAST SUMMER 2013 , MECHANIC DROVE SATURN ION AND TOLD ME THERE IS NOTHING WRONG . THE CAR SITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583629April 19, 2014
FUEL/PROPULSION SYSTEM
MY 2007 SATURN ION IS LEAKING GAS. I CALLED THE GM (800) NUMBER AND WAS TOLD MY FUEL SYSTEM HAD A RECALL. WHEN I LEFT MY VEHICLE WITH THE GM DEALERSHIP THEY CALLED AFTER A FEW HOURS STATING THEY REPLACED THE FUEL SYSTEM AND I WAS GOOD TO GO. A FEW DAYS LATER MY CAR SMELLED LIKE GAS AGAIN, SO I TOOK IT BACK. THE MANAGER CALLED ME STATING, "MY FUEL TANK WAS CRACKED". I PICKED UP MY VEHICLE AND LEFT. IF MY FUEL TANK WAS CRACKED THEY WOULD HAVE RELATED THAT INFORMATION THE FIRST TIME. I HONESTLY BELIEVE THIS IS A GM ISSUE, BECAUSE I GOOGLED THIS PROBLEM AND A LOT OF CONSUMERS WITH MY MODEL CAR HAVE THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583639April 19, 2014
ELECTRICAL SYSTEM
I RECEIVED MY RECALL NOTICE IN LATE JANUARY , EARLY FEBRUARY. I IMMEDIATELY CALLED CHRISTENSON CHEVROLET 9700 INDIANAPOLIS BLVD HIGHLAND, IN 46322 I WAS TOLD THE PARTS WOULD BE IN LATE MARCH EARLY APRIL. I THEN CALLED THE LAST WEEK OF MARCH AND I WAS TOLD THE PARTS WOULD BE IN APRIL 5TH OR 6TH. I CALLED ON THE 8TH TO SET UP A TIME FOR GETTING ME VEHICLE FIXED. I HAVE BEEN HAVING PROBLEMS WITH MY IGNITION ALL WINTER. ON THE 8TH I WAS TOLD THEY NEEDED MY VIN NUMBER, MAKE OF CAR AND PHONE NUMBER SO THEY COULD ORDER MY PART. THEY COULD HAVE GOT THAT THE FIRST TIME I CALLED. I CALLED AGAIN ON APRIL 18TH TO INQUIRE ABOUT MY RECALL. I WAS RUDELY TOLD THAT I WAS ON THE LIST AND THEY WOULD CALL ME WHEN THEY WERE READY FOR ME. THIS IS A SAFETY RECALL AND I AM HAVING PROBLEMS WITH MY IGNITION. I HAVE NEVER HEARD OF RECALL THAT WORKED IN THIS WAY. MY PART SHOULD HAVE BEEN FED EXED TO THEIR LOCATION SO IT COULD BE REPAIRED THE NEXT DAY. WHY AM I STILL WAITING TO GET MY CAR FIXED WHEN IT IS HAVING PROBLEMS DURING A SAFETY RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583655April 19, 2014
ELECTRICAL SYSTEM
WE BOUGHT THIS USED SATURN ON 12/ 28/13 AFTER DRIVING ABOUT 10 DAYS, THE ENGINE LIGHT CAME OUT. THE WARRANTY AUTO MECHANIC SAID THE ELECTRICAL ISSUE. THE AUTO SALE DEALER CHECKED IT WAS OXYGEN SENSOR ISSUE. REFERRED US TO GET FREE FIX AT THE EL MONTE SMOG AUTO MECHANIC BUT FAILED TO FIX IT DESPITE MANY TIMES. WE WENT TO THE MECHANIC NEAR OUR HOUSE. WE PAID SEVERAL HUNDREDS TO FIX THE PROBLEM. FEW WEEKS LATER, ANOTHER PROBLEM THAT THE KEY COULD NOT TAKE OUT FROM THE SWITCH AND IT ALWAYS STUCK INSIDE THE SWITCH SOON AFTER WE TURNED OFF THE KEY. WE NEED TO WAIT A LONG TIME TO PULL THE KEY FROM THE SWITCH. WE IGNORED THE ISSUE BUT WENT TO MAKE A COPY FROM A LOCKSMITH IN ALHAMBRA. WE USED THE DUPLICATED KEY TO DRIVE IT BUT IT WAS STUCK AND COULDN'T TAKE OUT. WE WENT BACK THE LOCKSMITH WHO HELPED US TO REMOVE THE KEY FROM THE SWITCH. SINCE THEN, THE ISSUE WAS SOLVED .ON 4/5/2014 WE GOT OIL CHANGE AND WAS TOLD THERE ARE MANY ISSUES THAT NEED TO BE FIXED. IT COST US ABOUT $1200- . FEW DAYS LATER, THE ENGINE LIGHT CAME OUT AGAIN, WE SCARED THAT IT WAS UNSAFE AS EVERYDAY WE NEED TO DRIVE CARPOOL FROM HOME (CHINO HILLS) TO OUR WORKPLACE . WE WERE TOLD IT WAS OXYGEN SENSOR AGAIN. ON 4/14/14, THE WINDOW SCREEN WIPER SUDDENLY MOVED WHILE WE WERE DRIVING. IT COULD NOT STOP AT ALL EVEN AFTER WE TURNED OFF AND TURNED OUT THE KEY. THE NEXT DAY, IT HAD RUN OUT THE BATTERY AND TRIPLE A SAID IT WAS THE ELECTRICAL ISSUE. WE WENT TO ANOTHER AUTO MECHANIC WHO TOLD US THAT IT WAS THE COMPUTER ISSUE AS THE GE HAD INSTALLED THEIR COMPUTER TO ATTACHED MOST OF THE PARTS INCLUDING THE WIPER. 2 DAYS AGO, WE HEARD A STRANGE SOUND ON THE DRIVER SIDE WHILE DRIVING TO WORK ON THE FREEWAY. I SLOWED DOWN THE SPEED. WE WERE SO WORRIED TO DRIVE THE CAR . WE REGRET TO BUY AMERICAN CAR AS WE USED TO BUY JAPANESE CARS. PLEASE ADVISE . VICTIM OF SATURN CAR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583696April 19, 2014
STEERING
I WAS DRIVING ON HIGHWAY 395 SOUTH NEAR EDSAL ROAD EXIT AND I LOST THE ABILITY TO TURN THE STEERING WHEEL. IT BECAME HARD TO TURN THE WHEEL. THERE WAS NO INJURY TO MYSELF OR THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583469April 18, 2014
STEERING
POWER STEERING CUT OFF AND ON WHILE DRIVING ON HIGHWAY...( THIS HAS HAPPENED MORE THAN ONCE) SAW THERE IS RECALL ON 2004 AND UP SATURN ION BUT NOT ON 2003? DON'T THEY USE THE SAME PARTS? GM WILL OFFER LIFETIME REPLACEMENT FOR PART...SO IT WOULD SEEM THAT I HAVE TO HAVE A CRASH BEFORE GM WILL FIX? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583478April 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE HAD TO BE TURNED ON AND OFF TO REMOVE THE KEY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPAIRED THE VEHICLE BUT THE FAILURE CONTINUED. THE CONTACT WAS UNSURE OF THE EXACT REPAIRS. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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