Saturn Ion Complaints
4,344 consumer complaints on file.
- #11360823September 23, 2020ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED WHILE DRIVING AT SLOW SPEEDS, WHEN THE VEHICLE BEGAN TO STALL AND ANOTHER VEHICLE REAR ENDED HER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND BACK INJURIES. THE CONTACT WAS TAKEN BY AN AMBULANCE TO SEEK MEDICAL ATTENTION AND ALSO SEEK PHYSICAL THERAPY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO REPAIR SHOP AND WAS NOT REPAIRED AT THAT MOMENT. THE CONTACT STATED THE VEHICLE HAD THE BATTERY WAS REPLACED PRIOR TO THE ACCIDENT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11355505September 17, 2020ELECTRICAL SYSTEM
I AM INQUIRING ABOUT SATURN IGNITION RECALL #13036. I BELIEVE MY CAR HAS THIS PROBLEM AND HAS NEVER BEEN CHECKED OR REPLACED. CAN YOU CHECK ON THIS. I HAVE OWNED THIS CAR FOR 3 YEARS. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11352259August 31, 2020FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE FUEL LINE WAS RUSTED THROUGH IN TWO AREAS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE MAIN FUEL LINE AND THE FUEL VAPOR LINE TO CANISTER RUSTED THROUGH AND THERE WERE HOLES ON THE FUEL LINES. THE CONTACT STATED THAT THE MECHANIC REPLACED FUEL LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY WAS 53,951. *LN *JS*DT*DT*JB*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351803August 28, 2020EXTERIOR LIGHTING
MY TURN SIGNAL WENT OUT BUT MY PARKING LIGHT STAYS ON. I SAW ON A SITE THAT THERE WAS A RECALL FOR THIS PROBLEM. I NEED MY RIGHT TURN SIGNAL FIXED! I HAVE CHANGED BULBS & IT STILL DOESN'T WORK, BUT THE PARKING STILL DOES WORK! WHY IS THIS! JUST BOUGHT THIS CAR OFF OF A PERSON NOT LONG AGO & IT WAS WORKING TIL YESTERDAY!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11350698August 21, 2020ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE KEY SEIZED IN THE IGNITION. THE CONTACT CALLED A LOCKSMITH WHO REMOVED THE KEY AND STATED THAT THE VEHICLE WAS SUBJECTED TO AN UNKNOWN RECALL. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED IN 2014 FOR AN UNKNOWN RECALL, FOR A SIMILAR FAILURE, AT THE WESELOH CHEVROLET DEALER LOCATED AT 5335 PASEO DEL NORTE, CARLSBAD, CA 92008. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THE RECALL WAS EXPIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11344155August 9, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
🔑 IGNITION. WINDOW' DRIVER SIDE REMOTE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11343887August 7, 2020ELECTRICAL SYSTEM, STEERING
STILL HAVING IGN. KEY PROBLEMS NOT TURNING AND CAN NOT REMOVE, AN ELECTRONIC STEERING SYSTEM LIGHT COME ON WHEN STARTING AND HARD TO STEER. BOTH PROBLEMS ARE INTERMITTENT AND DEALER CAN'T REPAIR UNLESS THEY SEE IT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11342921August 3, 2020FUEL/PROPULSION SYSTEM
MY CARS FUEL LINES ARE LEAKING ALL OVER THE PLACE WHILE VEHICLE IS RUNNING
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11342756August 2, 2020ELECTRICAL SYSTEM, POWER TRAIN
MY KEY SWITCH DOESN'T ALLOW ME TO REMOVE MY KEY WHEN I'M IN PARKED AND MY TRANSMISSION STRANDS AT TIMES AND MY CAR DOESN'T START ALL THE TIME WHEN I TRY TO START IT I HAVE TO SIT AND WAIT AWHILE BEFORE IT STARTS AGAIN I COULD BE SITTING IN THE DRIVE THRU ON PARKED WAITING TO TRAVEL AGAIN ON TH HE MAIN ROADWAY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11342361July 30, 2020STEERING
MY STEERING COLUMN IS ALL MESSED UP, CAN CAUSE ME TO LOSE CONTROL OF MY CAR. ALSO YEAR OF CAR WAS RECALLED A COUPLE YEARS AGO FOR THE SAME REASON AND SADLY ENOUGH MY CAR WAS NOT INCLUDED IN THAT RECALL. MY STEERING COLUMN MESSES UP THE MOST, WHILE DRIVE AND DEFINETLY WHILE TURNING RESULTING IN A VERY BAD GRINDING NOISE OF MY STEERING WHEEL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11341270July 24, 2020ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARK, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT MENTIONED THE VEHICLE NEEDED TO BE RESTARTED OR THE STEERING WHEEL NEEDED TO BE TURNED TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM) HOWEVER, THE REMEDY FAILED TO FIX THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,804
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11329472June 17, 2020FUEL/PROPULSION SYSTEM
I STARTED SMELLING GAS WHEN GETTING OUT OF CAR. THEN IT GOT PROGRESSIVELY STRONGER GAS SMELL THAT LINGERED ON STRONG AN HOUR AFTER THE CAR HAD BEEN SITTING. SO I CHECKED FOR GAS LEAK ON EXTERIOR OF GAS TANK AND FOUND EXTREME AMOUNT OF GAS COMING FROM BOTH OF THE FUEL LINES OF THE FUEL MODULE ON TOP OF TANK. THIS DIDN'T START UNTIL THE WEATHER HAS BECOME WARM IN THE 80 S AND 90S. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325424May 21, 2020FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. ADDITIONALLY, THE WINDOWS ROLLED UP AND DOWN INDEPENDENTLY. THE CONTACT ALSO STATED THERE WAS AN ABNORMAL FUEL OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE LOCAL DEALER TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 172,639.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325286May 20, 2020FUEL/PROPULSION SYSTEM
GAS LEAKING FROM FUEL PUMP/GAS TANK. A STRONG ODOR OF GASOLINE IS PERMEATING THE CABIN. MY EYES BURN AND LIPS ARE NUMB. SECOND DAY GAS CAN BE SEEN DRIPPING OFF OF THE FUEL FILTER, THE FUEL FILTER IS COATED WITH GASOLINE. GASOLINE POURS FROM UNDERNEATH THE REAR PASSENGER SIDE OF THE VEHICLE ANY TIME ITS STARTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11325165May 19, 2020ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER GM RECALL NUMBER: 14632 (SPECIAL COVERAGE ADJUSTMENT-UNABLE TO REMOVE KEY FROM IGNITION), NHTSA CAMPAIGN NUMBER: (N/A), IN DECEMBER OF 2013 AT SERRA CHEVROLET SAGINAW LOCATED AT 4200 BAY RD, SAGINAW, MI 48603, (989) 790-0800 HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MCDONALD GMC LOCATED AT 5155 STATE ST, SAGINAW, MI 48603, (989) 319-4136, WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE IGNITION LOCK CYLINDER, HOUSING AND KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 68,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11324741May 16, 2020ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE POWER STEERING LIGHT KEEPS COMING ON AND IT IS HARD TO STEER AND THE KEY KEEPS GETTING STUCK IN THE IGNITION. CAR WAS STATIONARY WHEN THE LIGHT TURNED ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11322453April 27, 2020STEERING, WHEELS
WE HAVE BEEN HAVING TROUBLE REMOVING THE KEY FROM THE IGNITION THE PAST FEW DAYS. AS I WAS MAKING A LEFT TURN THE STEERING WHEEL LOCKED THEN MADE A LOUD POPPING SOUND. NOW THE STEERING WHEEL JUST SPINS IN A COMPLETE CIRCLE AND DOES NOT TURN THE WHEELS. I WAS IN MOTION IN A PARKING LOT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319583March 28, 2020UNKNOWN OR OTHER
WHEN THE KEY IS IN THE OFF POSITION AND REMOVED FROM THE CAR THE LIGHTS ON THE DASH STAY ON. CAR IS PARKED WHEN THIS HAPPENS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319384March 26, 2020ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I NEED TO KNOW WHY YOUR SYSTEM SHOWS NO RECALLS FOR MY VEHICLE USING THE VIN NUMBER, BUT HAS (7) RECALLS IF I USE YEAR/MAKE/MODEL, THE SYSTEM SHOULD ALLOW ME TO RUN THE VIN, SEE ALL RECALLS, AND EVEN REPORT WITH PROOF IF THE RECALL IS COMPLETE, LIKE A CHECK LIST. YOUR SYSTEM IS USELESS IF THE MANUFACTURER IS NOT AGREEING TO THE RECALLS UNDER THE YEAR/MAKE/MODEL AND ASSIGNING THE RECALLS TO THE VIN TO GRANT APPROVAL TO DEALERS TO REPAIR, A DEALER WILL NOT COMPLETE A GM RECALL UNLESS GM APPROVES OF THE RECALL FOR A PARTICULAR VIN. I HAVE ELECTRICAL ISSUES WITH MY VEHICLE THAT FALLS IN THE CATEGORY OF THE RECALLS, BUT I'M NOT PAYING OUT OF POCKET FOR THESE REPAIRS, WHEN THEY ARE KNOWN SAFETY ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319017March 23, 2020STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). NEITHER THE MANUFACTURER NOR DEALER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0