Saturn Ion Complaints

4,344 consumer complaints on file.

#10610023July 12, 2014
STEERING
ME AND MY DAUGHTER WERE GOING THREW A DRIVE THREW TELLER IN DANSVILLE, NY, AS A TURNED TO GO AROUND THE BUILDING THE CAR KEPT GOING STRAIGHT. THERE WAS NO STEERING FUNCTION AT ALL!! IT HAD BEEN CLICKING IN THE DAYS BEFORE LIKE SOMETHING INTERNALLY WAS BINDING. THE PART WAS AVAILABLE THREW A-1 CARDONE AND ONLY TOOK ABOUT 1/2 TO CHANGE. *JUST HAPPY WE WEREN'T TRAVELING DOWN THE ROAD @ 55 MPH WHEN IT HAPPENED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609904July 11, 2014
STEERING
COMPLETE POWER STEERING FAILURE AT LOW SPEED. POWER STEERING DID NOT RETURN, AND CAR WAS MANUALLY STEERED DIRECTLY TO THE DEALERSHIP WHEREUPON THE DIAGNOSIS WAS THE POWER STEERING MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609913July 11, 2014
ELECTRICAL SYSTEM:IGNITION
AFTER BEING VERBALLY TOLD AND IN WRITING THAT EVERYTHING WAS FINE WITH MY CAR AFTER THE IGNITION RECALL KIT WAS INSTALLED, MY CHECK ENGINE LIGHT CAME ON BEFORE I COULD EVEN EXIT THE SERVICE DEALERSHIP LOT. I IMMEDIATELY RETURNED THE CAR TO THEIR SERVICE DEPARTMENT WHICH RESULTED IN GOING FROM NO CHARGES, EVERYTHING IS OK, TO MY CAR MYSTERIOUSLY MAY HAVE A CYLINDER 1 MISFIRE AND IT WILL COST ME $2,000 TO REPAIR. GENERAL MOTORS HAS AND CONTINUES TO GIVE ME THE RUN AROUND BY PLACING ME ON HOLD AND TRANSFERRING ME TO CALL CENTERS IN INDIA. THIS NIGHTMARE I HAVE ENDURED SINCE 6/6/2014 TO NOW IS A SHAME AND OUTRIGHT CRIMINAL IN MY OPINION. I NEVER POST ON SITES LIKE THESE BUT WANTED TO NOTIFY OTHER SATURN OWNERS WHO WORKED HARD TO OWN AND UP KEEP THEIR CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609620July 10, 2014
ELECTRICAL SYSTEM, POWER TRAIN
WHEN TRYING TO PUT THE CAR IN PARK, THE KEY GETS STUCK AND CANNOT MOVE KEY BACK TO PARK POSITION. MOVING THE SHIFTER BACK AND FORTH AND REPARKING HAD TEMPORARILY ALLOWED ME TO PULL THE KEY OUT. MONTHS LATER, WE CANNOT PULL KEY OUT OF IGNITION IT IS STUCK IN THE IGNITION. I WAS TOLD WE NEED A NEW SHIFTER BY THE DEALER. THERE IS A RECALL ON THE SHIFT CABLE ASSEMBLY AND MOUNTING BRACKET, BUT OF COURSE, NOT FOR THE SATURN ION 2007 MODEL. GM STINKS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609205July 9, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER: 14E021000 (IGNITION SWITCH). THE CONTACT STATED THE REPAIR DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609332July 9, 2014
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD SUDDENLY MALFUNCTION MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT DURING THE OCCURRENCES THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THE NHTSA RECALL NUMBER CAMPAIGN NUMBER 14153000 (STEERING) BUT THE PARTS WERE CURRENTLY NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608359July 7, 2014
ELECTRICAL SYSTEM, STEERING, AIR BAGS
S10 DIRECT REPLY- TO THE SECRETARY FROM CONSTITUENT RE EXPRESSING CONCERNS REGARDING GENERAL MOTORS RECALLS ON 2004 SATURN ION (RECALL NOS. 14063/14113 AND 14115. DATE OF PURCHASE DEC. 27, 2013). *SMD THE CONSUMER STATED ON JANUARY 10, 2014, THE VEHICLE WOULD NOT START. ROADSIDE SERVICE WAS CALLED, AND THEY CHARGED THE BATTERY. AS THE CONSUMER BEGAN BACKING OUT OF HER PARKING SPACE, SHE NOTICED THE VEHICLE SEEMED VERY STIFF; SHE DID NOT IMMEDIATELY NOTICE THE POWER STEERING SIGNAL AND CONTINUED TO MANEUVER THE VEHICLE. SHE DROVE TO THE DEALER, ABOUT A MILE AWAY WITH POWER STEERING. WHEN SHE ARRIVED, SHE MENTIONED THE POWER STEERING ISSUE AND THEY REPLACED THE BATTERY. A FUSE WAS REPLACED, WHICH CORRECTED THE ISSUE, BUT ONLY TEMPORARILY. THE CONSUMER STATED THE POWER STEERING AND IGNITION PROBLEM WERE RESOLVED. HOWEVER, WITHIN THE PAST TWO WEEKS, SHE ENCOUNTERED ANOTHER PROBLEM. THEY KEY BECAME STUCK IN THE IGNITION AND WOULD NOT RELEASE. WHEN THE KEY FINALLY RELEASED, THE VEHICLE WOULD NOT START, EVEN THOUGH THE INTERIOR LIGHTS WERE ON. UPDATED 11/19/14. *JB UPDATED 11/24/14. JB UPDATED 12/04/14*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608350July 7, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, AIR BAGS
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR FAULTY IGNITION RECALL REPAIRS. *SMD THE CONSUMER STATED UPON RETURNING TO HER VEHICLE, SHE DISCOVERED SHE WAS UNABLE TO USE THE REMOTE, SO SHE USED THE KEY, INSTEAD. SHE ATTEMPTED TO PLACE THE KEY INSIDE THE IGNITION AND DISCOVERED THE SLOT WAS NOT IN THE OFF POSITION. THE VEHICLE WOULD NOT START DUE TO THE IGNITION NOT BEING IN THE OFF POSITION AND ENABLING HER TO PULL THE KEY OUT, AS THE BATTERY WAS DEAD. IT WASN'T UNTIL JANUARY 7, 2014, SHE BEGAN EXPERIENCING PROBLEMS AGAIN WITH THE IGNITION, AND THE BATTERY DIED AGAIN. AFTER THE VEHICLE WAS JUMP STARTED, THE CONSUMER SMELLED GAS. IT WAS DETERMINED THE REAR FUEL LINE HAD CORRODED, WHICH FORMED HOLES AND GAS WAS POURING OUT THE HOLES ON BOTH SIDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607341July 7, 2014
AIR BAGS, ELECTRICAL SYSTEM
2005 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE THEFT REMOTE FOR EACH KEY. *SMD THE DEALER INFORMED THE CONSUMER, THEY WOULD NOT REPLACE THE SECOND REMOTE FOR FREE, BECAUSE IT WAS NOT A PART OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608714July 7, 2014
ELECTRICAL SYSTEM
GMC RECALL FOR FAULTY IGNITION SWITCH FOR 2003 SATURN ION. DEALERSHIP _________, IL HAD RECEIVED THE PART IN STOCK ON 06-02-14. WHEN I LEFT THE CAR MY BATTERY WAS IN GREAT WORKING ORDER WITH NO PREVIOUS ISSUES. RADIO CD CASSETTE UNIT WAS IN GREAT WORKING ORDER WITH NO PREVIOUS ISSUES. SERVICE CONSULTANT ADVISED ME THE IGNITION LOCK SWITCH HOUSING ALSO HAD TO BE REPLACED AND ON BACK ORDER WITH GM. SERVICE CONSULTANT SAID I MUST BUY NEW BATTERY FOR THEM TO CONTINUE REPLACEMENT OF NEW IGNITION SWITCH AND TO FIX FOR THE HOUSING (WHICH WAS STILL ON BACK ORDER BY GM) AS MY BATTERY WAS DEAD AND CAR WOULD NOT START FOR THE COMPLETION OF REPAIR. MY BATTERY WAS IN EXCELLENT WORKING ORDER WHEN I LEFT THE CAR ON 06-02-14 I HAVE COPY OF INVOICE DATED 06-02-14 NOTATING BATTER FAILED TEXT NO CRANK TO START REPL. BATTERY. UNDER DURESS AND DESPARATION AND IN ORDER TO RETURN TO WORK SAME DAY, I CHARGED BATTERY TO MY CREDIT CARD IN THE AMOUNT OF $173.42. WHEN CAR WAS BROUGHT TO ME IT SMELLED LIKE BURNED WIRING. THE RADIO UNIT WOULD NOT COME ON. MIKE MANNING SAID THE ELECTRICAL NEEDED DIAGNOSIS AND COULD BE EXTENSIVE ELECTRICAL REPAIRS AND TO BRING BACK ANOTHER TIME. I REFUSED TO TAKE MY CAR AND WAS PROVIDED ANOTHER RENT CAR. MY BANK TRIED TO DISPUTE THE $173.42 CHARGE FOR BATTERY. THAT AMOUNT IS STILL OUTSTANDING ON MY ACCOUNT. SERVICE MANAGER DEMANDED I PAY $173.42 CASH BEFORE IN ORDER FOR ME TO GET MY CAR OUT OF THE SHOP. THEY DID NOT INSTALL A NEW IGNITION LOCK HOUSING AND USED THE ORIGINAL ONE ON MY CAR. COPY OF SHOP WORK ORDER DATED 06-02-14 IS NOTATED "BATTERY FAILED TEST, NO CRANK TO START. REPL. BATTERY. I WAS NOT INFORMED THE BATTERY WAS DEAD UNTIL APPROXIMATELY 3 WEEKS LATER WHEN I WENT TO PICK UP MY CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608460July 6, 2014
ELECTRICAL SYSTEM:IGNITION
KEY AT TIMES DOES NOT COME OUT OF IGNITION SWITCH. EVEN THOUGH THE SWITCH WAS REPLACED TWICE.THIS HAS BEEN A ON GOING ISSUE AND STILL HAS PROBLEMS TODAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607952July 3, 2014
STRUCTURE:BODY
TRIM PANEL DESIGNED TO COVER WINDOW FRAME ON FRONT DOORS OF THE COUPE BODY STYLE FLEW OFF AT HIGHWAY SPEEDS WITH NO WARNING. PANEL STRUCK VEHICLE IN THE NEXT LANE. HAVE SINCE DISCOVERED THE SAME TRIM ON THE OTHER SIDE IS ALSO LOOSE. PHOTO OF WHERE THE MISSING PIECE ATTACHES IS AVAILABLE AT HTTP://I.IMGUR.COM/C5ABKLCL.JPG - THIS PIECE IS LARGE ENOUGH TO EASILY BREAK A WINDSHIELD OR CAUSE INJURY TO A PEDESTRIAN IF IT COMES OFF AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607972July 3, 2014
ELECTRICAL SYSTEM
THE COMPUTER - BCM - FAILED AND ALL IT CONTROLS WENT OFF. THIS INCLUDED LIGHTS, DOOR LOCKS, RADIO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608052July 3, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT SMELLED GASOLINE FUEL COMING FROM THE VEHICLE AND NOTICED A FUEL LEAK. THE DEALER STATED THAT THE FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608147July 3, 2014
STEERING
MY CAR EXPERIENCED POWER STEERING FAILURE AND IS UNDER A RECALL FOR POWER STEERING FAILURE. THE GM DEALERSHIP SAID THAT THE PART TO FIX THE STEERING IS UNAVAILABLE AND MAY BE UNAVAILABLE FOR MONTHS BUT THAT I SHOULD DRIVE IT ANYWAY. I HAVE REQUESTED A RENTAL VEHICLE BECAUSE THE RECALL NOTICE SAYS THAT MY VEHICLE IS AT AN "INCREASED RISK OF CRASH" AND THAT THE PROBLEM COULD "OCCUR AT ANY TIME". THE DEALERSHIP AGREES WITH ME THAT THE VEHICLE IS UNSAFE BUT THAT THEY ARE UNDER ORDERS TO NOT OFFER RENTAL VEHICLES FOR THIS PARTICULAR RECALL. OPERATORS AT THE GM HOTLINES REFUSE TO GIVE THEIR NAMES OR OFFER ASSISTANCE OTHER THAN COMMENTS OF "WORK HARDER TO STEER YOUR CAR" ([XXX]) AND "AT LEAST IT'S STILL DRIVABLE" ([XXX])... GM'S WEB SITE SAYS THAT "RENTAL CARS ARE AVAILABLE WHEN REQUESTED BY CONCERNED OWNERS AT GM'S EXPENSE" BUT STILL NO ONE WILL HELP ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606301July 2, 2014
ELECTRICAL SYSTEM, AIR BAGS
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO SEVERAL IGNITION SWITCH REPLACEMENT RECALL NOTICES. *SMD THE CONSUMER STATED SHE RECEIVED THE FIRST RECALL NOTICE IN EARLY MARCH. ANOTHER MONTH WENT BY, AND SHE RECEIVED ANOTHER LETTER. A FEW DAYS AGO, SHE RECEIVED ANOTHER LETTER. WHEN SHE CONTACTED THE DEALER, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607694July 2, 2014
STEERING
LOST POWER STEERING AFTER POWER STEERING WARNING LIGHT CAME ON. THIS WAS 3RD INCIDENT IN 10 DAYS. TURNED OFF CAR, RESTARTED AND POWER STEERING RETURNED. THIS HAS HAPPENED WITHOUT WARNING 3 TIMES. LOSS OF POWER STEERING MAKES TURNING DIFFICULT. VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607730July 2, 2014
STEERING
POWER STEERING WENT OUT THIS MORNING AFTER CAR WAS RUNNING FOR 30 MINS. IN CITY DRIVING. LAST SUMMER THE POWER STEERING STARTED GOING OUT WHEN MAKING TURNS, SOMETIMES WHILE DRIVING STRAIGHT. THIS BEGAN IN THE SUMMER, AFTER THE TEMP. OUTSIDE STARTED REACHING 100+. HAD TO TURN THE CAR OFF AND BACK ON TO GET THE STEERING WORKING AGAIN. WHEN THE OUTSIDE TEMP BECAME COOLER IN THE FALL I DIDN'T HAVE PROBLEMS WITH THE POWER STEERING UNTIL TODAY, NOW THAT IT IS GETTING HOTTER OUTSIDE. I CONTACTED GMC IN APRIL OF THIS YEAR, 2014; THEY MAINTAIN IT IS NOT THEIR RESPONSIBILITY. I KNOW MY CAR HAS HAD POWER STEERING PARTS REPLACED PREVIOUSLY UNDER RECALLS AND ASKED IF THEY WOULD CHECK TO SEE IF THEIR REPLACEMENT PARTS WENT BAD, AGAIN THEY DECLINED. THE STEERING SEEMS TO GO MOSTLY WHEN MAKING TURNS MAKING IT VERY DIFFICULT FOR ME TO EVEN SAFELY GET TO WHERE I CAN STOP, TURN THE CAR OFF, AND THEN BACK ON TO GET THE POWER STEERING WORKING AGAIN. I OFTEN HAVE YOUNG GRANDKIDS IN THE CAR WITH ME SO IT NOT JUST MY SAFETY I AM CONCERNED ABOUT. THIS IS UNSAFE FOR ME, MY PASSENGERS AND THOSE DRIVING AROUND ME. THE CAR HAS LESS THAN 51,000 MILES ON IT. PLEASE CAN YOU HELP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607912July 2, 2014
EXTERIOR LIGHTING
SHORTLY AFTER PURCHASING THE VEHICLE MY TAIL LIGHT AND THE HEADLIGHT ON THE OPPOSITE SIDE FROM THAT TAIL LIGHT WENT OUT. I REPLACE THE LIGHTS AND HAVE A MECHANIC LOOKS AT THE ISSUE AT LEAST ONCE A YEAR BUT THEY CONTINUE TO GO OUT CONSTANTLY. I HAVE BEEN PULLED OVER SEVERAL TIMES FOR THIS ISSUE AND HAVE PAID MANY TICKETS. THIS HAS TO BE SOMETHING WRONG WITH THIS VEHICLE, I HAVE NEVER HAD TO CHANGE MY LIGHTS ON MY PREVIOUS CARS LIKE THIS AND IT IS COSTING ME A FORTUNE NOT TO MENTION DANGEROUS IF SINCE IT AFFECTS MY TURN SIGNALS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607265July 1, 2014
AIR BAGS
PASSENGER AIRBAG ISSUE WHERE THE PASSENGER AWARENESS SYSTEM HAD A FAULT. IT DISABLED MY AIR BAGS. FOR A COUPLE WEEKS I RODE AROUND NOT KNOWING ALL MY AIR BAGS WERE DISABLED. DEALER CHARGED AROUND $900 TO REPLACE SENSOR! I FELT LIKE I HAD TO CHOOSE BETWEEN SAFETY AND SPENDING A TON OF MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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