Saturn Ion Complaints

4,344 consumer complaints on file.

#10631006September 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE UNDER RECALL 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER THIS FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135, 000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631077September 5, 2014
FUEL/PROPULSION SYSTEM
NOTICED FUEL SMELL FOUND PUDDLE/LEAK IN FRONT OF DRIVER REAR TIRE (PART OF FUEL MODULE LINES0 CHECKED FOR RECALL ON GM SITE(NONE FOUND FUEL LINE). CAME HERE TO RESEARCH FOUND BULLETIN 12191 SPECIAL COVERAGE TOOK TO GM AND THEY ARE REFUSING TO REPLACE UNDER THIS SPECIAL COVERAGE SAYING ONLY THE MODULE ITSELF WOULD BE COVERED IF IT WERE A PROBLEM. THERE ARE MANY MANY MORE OUT THERE HAVING SAME ISSUE AND BEING TOLD THE SAME AND A VERY SMALL FEW DEALERS ARE FIXING (PROBABLY THE ONES WITH A CONSCIENCE. THEY WANT ME TO PAY FOR A FACTORY DEFECT TO THE TUNE OF $1300 FOR A COVERED ISSUE.(SUPPOSEDLY)I REALLY FEEL OTHERS AND MYSELF ARE GETTING SHADY ACTION ON THE PART OF GM HONORING THERE NOW OWNED PROBLEM . PLEASE HELP. THEY ARE ALSO FIXING IGN MODULE HOWEVER LONG THAT MAY BE. THANK YOU AND PLEASE HELP (PS) CURRENTLY IN ILLINOIS HOWEVER CAR REGISTERED IN FLORIDA (IN ILLINOIS 2 MO). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630692September 4, 2014
POWER TRAIN
THE GEAR SHIFT BUTTON THAT MUST BE DEPRESSED IN ORDER TO PUT THE CAR INTO ANY GEAR HAS COME OFF. THE BUTTON CAN BE REPLACED, BUT MUST BE PROPERLY LINED UP AND CAN IMMEDIATELY FALL OFF AGAIN. THIS COULD CAUSE A REAL SAFETY ISSUE IF IT OCCURRED IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630877September 4, 2014
AIR BAGS, ELECTRICAL SYSTEM
AFTER HAVING THE RECALL FOR THE IGNITION SWITCH PROBLEM COMPLETED, I BEGAN TO HAVE THE "SEATBELT WARNING" LIGHT STAY ON OR "ON AND OFF" INTERMITTENTLY. THE PROBLEM HAS OCCURRED WHEN STARTING THE VEHICLE AND WHILE DRIVING. AT THE SAME TIME THE DIGITAL DISPLAY ON THE RADIO BEGAN TO FLICKER AND BECOME UNREADABLE. I BELIEVE THIS IS A SERIOUS PROBLEM AND HAVE SEEN OTHER COMPLAINTS FOR THE SAME PROBLEM. MY UNDERSTANDING IS GM HAS REFUSED TO ATTRIBUTE THE PROBLEM TO THE RECALL WORK OR NEW IGNITION SWITCH. I NEVER HAD THIS PROBLEM UNTIL THE RECALL WORD WAS DONE. INVESTIGATION IS WARRANTED IN THIS CASE AS IT COULD BE LIFE THREATENING. IT'S NOT JUST A COINCIDENCE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630273September 3, 2014
FUEL/PROPULSION SYSTEM
ONE DAY UPON EXITING THE VEHICLE I EXPERIENCED A VERY STRONG ODOR OF GASOLINE. I LIVED IN THE COUNTRY AT THE TIME AND ALSO IN TEXAS. I SHRUGGED IT OFF THINKING I MAYBE GOT SOME ON THE SIDE OF THE CAR OR MY CLOTHES. LATER I ENTERED THE VEHICLE AND ATTEMPTED TO START IT. TURNS OVER 6 TIMES AFTER A SINGLE BUMP OF THE KEY BUT THIS TIME THE CAR DID NOT START. I THEN REMEMBERED THAT EARLIER I SMELLED FUEL. I THOUGHT MAYBE I HAVE A LEAK IN THE LINES. I CYCLED THE KEY 3 TIMES THEN TRIED TO START IT AGAIN. AFTER THE FIRST TURN IT CRANKED RIGHT UP. WHEN I RETURNED HOME THAT AFTERNOON I RESEARCHED A LITTLE AND FOUND THAT ITS BEEN NOTORIOUS FOR DEVELOPING A CRACK IN THE LINES RIGHT OFF OF THE PUMP. I LOOKED FOR A RECALL BUT FOUND NOTHING. NOTHING BUT COMPLAINTS THAT IS. WWW.ROCKAUTO.COM SAVED ME $200 FROM THE PRICE THAT O'REILLYS WANTED ME TO PAY BUT REGARDLESS THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630276September 3, 2014
SUSPENSION, STEERING, WHEELS
HIGHWAY BOUNCING? UNBALANCED FEELING UNDER VEHICLE? REPLACE STRUTS ASAP!! OKAY FOR THE PAST 30,000 MILES I HAVE BEEN EXPERIENCING WHAT I COULD DESCRIBE AS A CONSTANT BOUNCE. THE BOUNCE HAS NOW BECOME SO VIOLENT THAT CROSSING A BRIDGE ON A HIGHWAY THE BUMP WILL INCREASE THE AGGRESSION OF THE BOUNCE TO THE POINT THAT YOU BOUNCE RIGHT OFF OF THE ROAD. I HAVE SLOWLY BEEN TRYING TO FIGURE OUT WHAT CAUSES THIS BOUNCING WOBBLE. AFTER NEW RIMS,CV-HALF SHAFTS, LUGNUTS, TIRES, STABILIZER END-LINKS, TIE-ROD ENDS, INNER TIE-ROD ENDS, AND BALL JOINTS. THE BOUNCE GOT MORE CONTROLLABLE FOR A SHORT PERIOD. NOT LONG AFTER THE NEW PARTS STARTED TO BREAK DOWN AGAIN. FINALLY DURING THE PURCHASE OF ALL OF THESE THINGS OVER AGAIN. I FIND AN INSTANCE WHERE THIS EXACT THING HAPPENED TO ANOTHER INDIVIDUAL. DRIVING DOWN THE HIGHWAY WITH THE CONSTANT BOUNCE AS ALWAYS (4 MECHANICS ---- I AM PRETTY MECHANICALLY INCLINED, BUT COULD NOT DIAGNOSE THE PROBLEM) THIS OTHER INDIVIDUAL GOES UP ON A BRIDGE (HIGHWAY SPEEDS) AND BOUNCES STRAIGHT ACROSS AND RIGHT OFF OF THE HIGHWAY INTO THE DITCH. LUCKILY IN BOTH OF OUR CASES WE WERE ABLE TO STOP THE VEHICLE BEFORE HITTING ANYTHING OTHER THAN SOME TALL GRASS AND SLIDING AROUND IN THE DIRT A BIT ON THE SIDE OF THE HIGHWAY. HE TAKES HIS FAMILY AND CAR TO THE NEAREST MECHANIC (THEY WERE GOING ON VACATION) AND THIS MECHANIC KNEW EXACTLY WHAT THE PROBLEM WAS. RELIEVED THIS PERSON WAS THAT HE HAD FINALLY FOUND A MECHANIC THAT SOLVED THIS WRETCHED, ANNOYING, AND ODD PROBLEM I HAVE NEVER EXPERIENCED BEFORE. THE STRUTS WERE COMPLETELY SHOT. THE CAR WAS NOT SAGGING ACCORDING TO MEASUREMENTS. BUMPS WEREN'T VIOLENT. AFTER REPLACEMENT OF THE OLD STRUTS I COULD LITERALLY PUSH THEM DOWN WITH ONE FINGER. LET GO AND WATCH AS THEY JUST RELAX IN PLACE. ANYONE EXPERIENCING A HIGHWAY BOUNCING WOBBLE LIKE SOMETHING IS UNBALANCED THEN REPLACE YOUR STRUTS!! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10629782September 3, 2014
ELECTRICAL SYSTEM
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION LOCK CYLINDER AND IGNITION SWITCH RECALL AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE IGNITION LOCK CYLINDER AND IGNITION WAS REPLACED ON JUNE 3, 2014 IN ACCORDANCE WITH THE SAFETY RECALL. HOWEVER, THE FIRST IGNITION SWITCH WAS REPLACEMENT ON 3/17.05, WAS AT NO COST, AS THE VEHICLE WAS STILL UNDER WARRANTY. HOWEVER, ON 2/17/09 THE IGNITION LOCK CYLINDER HOUSING WAS REPLACED AT A COST OF $323.22 AND ON 6/11/12, THE IGNITION AND START SWITCH WERE DEEMED FAULTY AND REPLACED AT A COST OF $ 250.50.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629766September 3, 2014
POWER TRAIN, ELECTRICAL SYSTEM
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR IGNITION DEFECT REPAIRS. *SMD THE CONSUMER FROM DAY ONE, SHE HAD A DIFFICULT TIME REMOVING THE KEY FROM THE IGNITION. THE SERVICE INVOICE STATED THE SHIFTER WAS REPLACED. GM DENIED THE CONSUMERS REQUEST FOR REIMBURSEMENT. ACCORDING TO THE LETTER FROM GM, THE REPAIR THAT WAS PERFORMED WAS NOT THE REPAIR COVERED BY THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630353September 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). HOWEVER, THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629722August 31, 2014
FUEL/PROPULSION SYSTEM
CAR LOSES POWER, BEGINS TO SMELL OF GAS AND CAN BE HARD TO RESTART. SMELLS OF GAS AFTER STARTING OR DRIVING FOR ANY PERIOD OF TIME NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629533August 30, 2014
VEHICLE SPEED CONTROL
THE DAY I BROUGHT THE CAR HOME FROM THE DEALER I DROVE THE CAR TO WORK. PIZZA DELIVERY, DROVE THE CAR FOR APPROXIMATELY 1 HOUR THE CAR WAS IN DRIVE AND SUDDENLY THE CAR ACTED AS IF IT WAS IN NEUTRAL I PRESSED ON THE ACCELERATOR SLIGHTLY AND THE ENGINE REVVED BUT WOULD ONLY ROLL SLIGHTLY. I THEN PUT THE CAR IN PARK TURNED THE CAR OFF RESTARTED THE CAR. IT THEN DROVE FINE FOR 15 MIN. SAME ISSUE AGAIN. I AM VERY DISAPPOINTED WITH MY NEW PURCHASE FROM THE DEALER. I ALSO FOUND OUT THAT THEIR ARE RECALLS ON THE CAR AND THE DEALER FAILED TO MENTION THAT. FIRST DAY WITH MY CAR AND I AM WORRIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629645August 30, 2014
STEERING
I WAS DRIVING MY SATURN ION 2006 CAR AT 25 MILE/HOUR SPEED WHEN SUDDENLY I WAS UNABLE TO TURN THE STEERING WHEEL , IT JAMMED TOTALLY. I WAS NOT EXPECTING THAT IT WILL GET SO DIFFICULT TO MOVE THE STEERING WHEEL. LUCKILY I WAS ABLE TO STOP MY CAR ON THE SIDE AND THAN I TURNED IT OFF AND STARTED AGAIN , ON RE START THE STEERING FUNCTION RETURNED TO NORMAL.THIS WAS VERY SCARY FOR ME AS IF THE SAME INCIDENT HAD HAPPENED TO ME ON A HIGHWAY IT CAN BE FATAL. I HAD HEARD ABOUT THE FAILURE OF THE POWER STEERING AND RECALL . I THOUGHT IF IT FAILS I WILL BE STILL ABLE TO MOVE MY STEERING LIKE A OLD CAR WITHOUT POWER STEERING, BUT THE CASE IS DIFFERENT HERE, THE STEERING IS UNABLE TO MOVE EVEN WITH GREATER FORCE.I AM GOING BY TRAIN TO MY JOB TOMORROW , NOT WANT TO TAKE THE SAME RISK. NOW I HAVE PLAN TO GET IT FIXED AS EARLY AS POSSIBLE.I WILL CONTACT A DEALER AND WANT TO GET IT REPAIRED UNDER THE RECALL BY GM. I HAVE A RECALL LETTER FROM GM FOR THIS STEERING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629305August 29, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE RUN POSITION AND PREVENTED THE VEHICLE FROM SHUTTING OFF. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH AND HAD TO UNHOOK THE WIRING HARNESS IN ORDER TO SHUT OFF THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629497August 29, 2014
UNKNOWN OR OTHER
MY NAME IS [XXX] AND, MY 2003 SATURN ION JUST SHUTDOWN WHILE I WAS DRIVING. I COULDN'T RESTART MY CAR SO ANOTHER MOTORIST HELPED ME PUSH MY CAR ON THE SHOULDER SIDE OF THE ROAD. I CALLED A LOCAL CHEVY DEALERSHIP, I GAVE THEM MY NAME, MY CONTACT INFORMATION AND, MY VEHICLE INFORMATION. AND, CHEVY STILL TIL THIS DAY HAVEN'T RETURNED ANY OF MY PHONE CALLS, MY MESSAGES, AND THEY'RE REFUSING TO FIX THE RECALLS FOR MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629082August 28, 2014
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AS A RESULT, THE CONTACT BUMPED INTO ANOTHER VEHICLE TO AVOID HITTING A PEDESTRIAN. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. UPDATED 09/30/14*LJ THE CONSUMER STATED TO HAVE EXPERIENCED CARPAL TUNNEL SYNDROME THAT MAY HAVE BEEN CAUSE BY THE STEERING FAILURE. UPDATED 02/27/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629201August 28, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS TO START THE VEHICLE. ONCE THE VEHICLE WAS STARTED, FUEL FUMES WERE PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628872August 27, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED SHE WAS UNABLE TO REMOVE THE VEHICLE KEY FROM THE IGNITION SWITCH IT BECAME SEIZED. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE GEAR SHIFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628987August 27, 2014
ELECTRICAL SYSTEM
WE OWN A 2004 SATURN ION. THE KEY FAILS TO RELEASE FROM THE IGNITION SWITCH EVEN THOUGH REPEATED ATTEMPTS ARE MADE TO RELEASE SAME. WE WAITED FROM 5MINS TO ONE HOUR BEFORE TRYING SAME AND KEY FINALLY IS RELEASED INDEPENDENTLY. THE FAILURE OCCURS CONTINUOUSLY. THE VEHICLE WAS REPAIRED RECENTLY (8-23-14) UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM). DEALER WAS ADVISED OF THE ABOVE PROBLEM AND WE WERE TOLD THIS WAS NOT ASSOCIATED WITH SAME. DEALER ADVISED THIS WAS A FAULTY SHIFTER PROBLEM AND EVEN THOUGH THEY WERE AWARE OF THIS ISSUE WE WERE STILL RESPONSIBLE FOR COST ($576) OF REPAIRS. DEALER ADVISED THAT THIS PROBLEM WOULD IN FACT GET WORSE. THIS SHOULD BE MANUFACTURER RESPONSIBILITY ESPECIALLY SINCE DEALER ADMISSION THAT THEY (GM) WERE AWARE OF THIS CONSTANT PROBLEM WITH MALFUNCTION SHIFTER IN THIS TYPE OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626719August 27, 2014
ELECTRICAL SYSTEM, STEERING
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH AND POWER STEERING RECALLS. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT IN THE AMOUNT OF $ 730.22 FOR THE REPLACEMENT OF THE IGNITION SWITCH AND POWER STEERING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628771August 27, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY AND IT WAS EXTREMELY DIFFICULT TO CHANGE GEARS ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION SWITCH AND THE KEYS BUT THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS DIFFICULT TO TURN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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