Saturn Ion Complaints

4,344 consumer complaints on file.

#10651455October 30, 2014
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
ON JUNE 7, 2014, THE VEHICLE WOULD NOT STOP RUNNING. I TOOK IT TO A NEARBY CARE CARE CENTER WHERE THEY STOPPED IT. THE RECALL ESTABLISHMENT (ZIMBRICK BUICK-SATURN) TOLD THEM TO HAVE THE VEHICLE TOWED TO THEIR ESTABLISHMENT. THEY KEPT THE VEHICLE UNTIL JUNE 26TH TRYING TO REPLACE THE SWITCH AND START THE VEHICLE. THEY CHARGED THE CAR CARE CENTER "JUMP STARTED" THE VEHICLE IN A WRONGFUL MANNER AND THAT CAUSED A COMPUTER TO FAIL. I HAVE A SWORN STATEMENT THAT IT WAS NOT JUMP STARTED. THEY EVENTUALLY REPLACED THE COMPUTER WITH A USED CADILLAC PART AND CHARGED ME $1288.41. THE ENTIRE PROCESS WAS CAUSED BY A DEFECTIVE IGNITION SWITCH AND INCOMPETENCE IN REPAIRING THE VEHICLE. I DON'T BELIEVE I SHOULD BE REQUIRED TO PAY THE AMOUNT REQUESTED AND SEEK COMPENSATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651099October 29, 2014
EXTERIOR LIGHTING
THE RIGHT FRONT TURN SIGNAL DOES NOT LIGHT OR BLINK WHEN THE LEVER IS PRESSED DOWN. THE REAR RIGHT SIGNAL WORKS AS DO THE FRONT AND REAR TURN SIGNALS. I FEEL THIS IS A SAFETY HAZARD. MY DEALER SAYS WE WILL HAVE TO REPLACE THE COMMAND MODULE AT A COST OF @ $1400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651112October 29, 2014
STRUCTURE:BODY, EQUIPMENT ADAPTIVE/MOBILITY
A LOWES BOX TRUCK HIT MY PASSENGER SIDE AND TOOK OUT THE MIRROR AND FRONT PANELS. I'M GETTING REALLY DISGUSTED WITH GM. THEY OWE ME 696.00 FOR MY IGNITION SWITCH I HAD TO REPLACE LONG BEFORE THEY DECIDED TO RECALL ANYTHING. I JUST WANT MY MONEY BACK. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650593October 28, 2014
FUEL/PROPULSION SYSTEM
VEHICLE WAS IN FOR RECALL ON IGNITION SWITCH, AT THE DEALERSHIP CHANGED OIL AND CONDUCTED MULTIPOINT INSPECTION OF VEHICLE. EIGHT WEEKS LATER VEHICLE WAS RETURNED FOR SERVICE FOR SMELL OF GAS, DEALERSHIP REPORTED ALL GAS LINES CORRODED AND LEAKING GAS AND NEED TO BE REPLACED, DEALERSHIP STATES NOT RELEATED TO FUEL FILTER CORROSION RECALL (NTHSA 04V003000) EVEN THOUGH RECALL SERVICE NOT PERFORMED. CORRODED, LEAKING GAS LINES MAKE VEHICLE UNSAFE TO OPERATE AND HAVE THE POTENTIAL FOR FIRE. BELIEVE THIS SHOULD BE A RECALL AS OPERATING THE VEHICLE WITH LEAKING GAS LINES PUT ME AND MY FAMILY IN DANGER. NOT MENTION THE $1000 PLUS REPAIRS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650001October 25, 2014
ENGINE
TIMING CHAIN BROKE, AFTER HAVING CLEARED A TUNE UP ONLY A COUPLE WEEKS AGO. NO OTHER PROBLEMS WITH THE CAR, AND FROM DOING SOME RESEARCH I SEE THAT THIS WAS A PROBLEM WITH 2003 IONS BUT GM HAD NO RECALL INFORMATION FOR ME, ON MY PROFILE PAGE ON THEIR WEBSITE. I AM NOW WITHOUT A CAR AND NO WAY TO AFFORD A NEW ONE, AND THE ONLY THING I'M THANKFUL FOR, IS THAT I WASN'T ON THE HIGHWAY OR ANYTHING WHEN IT HAPPENED, AND IT OCCURRED WHEN I TRIED TO START MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649565October 24, 2014
ELECTRICAL SYSTEM
FIRST ISSUE STARTED WITH THE NUMBERS OF THE CLOCK/STEREO FLICKERING AFTER A COUPLE OF HOURS OF THE CAR BEING OFF DURING THE WINTER. THEN DURING THE SUMMER THERE WERE A COUPLE INCIDENTS WHEN THE WINDOWS WOULD NOT ROLL DOWN NOR UP UNTIL A COUPLES MINUTES AFTER THE CAR BEING ON. A COUPLE MONTHS LATER I ROLLED THE DRIVER SIDE WINDOW 5 INCHES DOWN WHILE DRIVING AND 15 MINUTES LATER THE WINDOW WENT UP ABOUT AN INCH AND DID NOT BUDGE BUT WOULD MAKE A BUZZING SOUND. AFTER A DAY OR TWO THERE WAS NOT A BUZZING SOUND AND ALL THE OTHER WINDOWS DID NOT WORK. TOOK IN MY VEHICLE TO BE CHECKED AND WAS TOLD THAT IT IS AN ELECTRICAL ISSUE COMING FROM THE MAIN COMPUTER (MOTHERBOARD I ASSUME). THIS HAPPENED IN FEBRUARY OF 2014 AND HAVE NOT GOTTEN IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649672October 24, 2014
STEERING
I CRANKED CAR POWER STEERING WOULD NOT WORK. TURN CAR OFF RESTARTED CAR STILL NO POWER STEERING TURN CAR OFF RAISED HOOD COULD NOT SEE ANYTHING WRONG. RESTARTED CAR THIRD TIME POWER STEERING WORK OK.WEEK LATER SAME PROBLEM WITH POWER STEERING TURN CAR OFF RESTARTED WORKED FINE.THIS CAR HAS A SALVAGE TITLE GM WILL NOT COVER THIS (BULLETIN 14115)BECAUSE OF TITLE.IF IT WAS A RECALL THEY WOULD PAY FOR REPAIR.I HAVE NEVER BEEN NOTIFY BY GM OF THIS PROBLEM . FOUND ALL MY INFORMATION THRU YOUR WEB SITE.DON'T UNDERSTAND WHY THIS PROBLEM IS NOT CLASSED AS A RECALL. I DON'T THINK I COULD HAVE TURN STEERING WHEEL IF I HAD BEEN MOVING IN THE CAR AT SLOW RATE OF SPEED..WITH CAR NOT MOVING COULD NOT TURN STEERING WHEEL AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649792October 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649385October 23, 2014
STEERING
HI: MY SATURN LOSES ITS POWER STEERING ON START UP, BUT WAS TOLD IT CAN DO IT WHILE DRIVING. MY WIFE AND I SHOULD NOT DRIVE THE CAR BECAUSE OF THE SAFETY ISSUE. THE RECALL STARTS WITH THE 2004, MY SATURN WAS BUILT APPROX 8 MONTHS BEFORE THE RECALL. I CANT SELL THE CAR BECAUSE OF I WONT GIVE THAT SAFETY PROBLEM.THE CAR IS KEPT LIKE NEW AND HAS THE SERVICE DONE ON IT. I HAD THE IGNITION SWITCH RECALL DONE BUT IT MADE MY REMOTE START NOT WORK. HAD TO PAY FOR IT MYSELF,GM OR THE DEALERSHIP WOULD NOT PAY. IT IS STILL MESSING UP.THE COST OF THE FIX FOR THE POWER STEERING, DEALERSHIP, ABOUT $400.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649528October 23, 2014
FUEL/PROPULSION SYSTEM
2007 SATURN ION PURCHASED IN ILLINOIS LATE OCTOBER 2013. MOVED TO NORTH CAROLINA 9/4/2014. AS OF OCTOBER 20, 2014 CAR SMELLED LIKE GASOLINE INSIDE AND OUT, AS SOON AS YOU WALKED UP TO THE CAR YOU COULD SMELL THE GASOLINE. THE GASOLINE SMELL WAS VERY STRONG ON THE INSIDE AS WELL AND WAS OVERWHELMING AND SICKENING. I LOOKED UNDERNEATH THE VEHICLE AND SAW A WET SPOT ON THE PAVEMENT AND THEN SAW GAS LEAKING (DRIPPING) FROM WHAT I ASSUME IS THE GAS TANK. THIS IS A HUGE CONCERN SINCE THE RECALL ON THIS WASN'T A NATIONWIDE RECALL AND ONLY AFFECTED WARM WEATHER STATES. WE HAVE ONLY BEEN IN NORTH CAROLINA FOR A MONTH AND A HALF - MISSING THEIR WARMEST TIME OF YEAR. THEIR THEORY OF WARM WEATHER STATES IS NOT ACCEPTABLE AND THEY HAVE PUT MY DAUGHTER'S LIFE IN DANGER!!! I BELIEVE A NATIONWIDE RECALL SHOULD BE ISSUED REGARDING THIS DEFECT AND COMPENSATION TO THOSE AFFECTED. I WILL BE CALLING GM ASKING FOR A RENTAL WHILE THIS PROBLEM IS BEING FIXED. THIS IS THE FOURTH RECALL ON MY DAUGHTER'S CAR SINCE SHE HAS OWNED IT. I HONESTLY FEEL GM CAN HAVE THIS CAR BACK AND ISSUE A CHECK FOR THE FULL PRICE THAT WE PAID FOR IT IN OCTOBER 2013. WHAT RECALL WILL BE NEXT??? WE DO NOT WANT THIS CAR!!!! PLEASE QUIT PUTTING PEOPLE'S LIVES IN DANGER GM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649532October 23, 2014
FUEL SYSTEM, GASOLINE
THE SATURN ION 2007 THAT I OWN IS BLEEDING GAS. FUEL LINES ARE RUSTED NEAR THE PLASTIC RETAIN CLIP. FUEL PUMP PLASTIC IS CRACKED, FUEL TANK HAS RUSTED IN A SMALL BUT SIGNIFICANT SPOT. RECALL #09V419000 IS NOT BEING ADHERED TO BY GM. THIS IS THE MOST UNSAFE PROBLEM I HAVE EVER HEARD OF. I LIVE IN VIRGINA, VERY HUMID STATE. 100% HUMIDITY IS COMMON. I SHOULD HAVE BEEN NOTIFIED OF THE PROBLEM SINCE IT IS RECALLED. IF THIS HAS NOT CAUSED MULTIPLE FIRES AND FATALITIES IT WOULD BE A MIRACLE. MY COMPLAINT IS THE STATE SPECIFICALLY OF THE RECALL LEAVES LOTS OF PEOPLE WITHOUT NOTIFICATION OF A VERY SERIOUS PROBLEM WITH THOSE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649105October 21, 2014
AIR BAGS
MY AIR BAG LIGHT DINGS AND STAYS LITE REGULARLY WHEN DRIVING. I HAD AN ACCIDENT SEVERAL YEARS AGO AND AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10648783October 20, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD THUMPING NOISE EMITTED FROM UNDER THE VEHICLE ON THE DRIVER'S SIDE AND NO WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO REPLACED THE FRONT CONTROL ARM BUSHINGS WITHOUT PERFORMING A FRONT END ALIGNMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,163.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648889October 20, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, POWER TRAIN
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO TURN TO THE ON POSITION AND THE TRANSMISSION FAILED TO SHIFT INTO PARK FROM REVERSE OR DRIVE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO SHIFT INTO PARK AND REMOVE THE KEY. THE CONTACT HAD TO WIGGLE THE KEY BACK AND FORTH, APPLY FORCE TO THE SHIFTER AND TURN THE WHEEL BACK AND FORTH TO REMOVE THE KEY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFTER AND CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648739October 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS EMITTING FROM THE FRONT OF THE VEHICLE AS THE VEHICLE STARTED TO MAKE A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL UNDER NHTSA CAMPAIGN NUMBER: 07V519000 (ENGINE AND ENGINE COOLING). HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648352October 17, 2014
STEERING, ELECTRICAL SYSTEM
I HAVE HAD BOTH MY POWER STEERING, IGNITION, AND REPAIRS COMPLETED REGARDING THE GAS LEAK PERTAINING TO RECALLS. HOWEVER, EVEN AFTER THE SUPPOSED "FIX," THE VEHICLE HAS STILL NOT BEEN REPAIRED. THESE ISSUES HAPPENED INITIALLY WHILE THE VEHICLE WAS STILL UNDER WARRANTY, HOWEVER, GM IS NOW JUST ACKNOWLEDGING THEM, ALTHOUGH THERE ARE SERVICE BULLETINS THAT PROVE THEY KNEW AT THE TIME, SO NOW THEY ARE ONLY OFFERING ME REPEATED FAILED REPAIRS OR MONEY TOWARDS ANOTHER GM VEHICLE. GM VEHICLE'S THAT ARE BRAND NEW, TO WHICH THEY ARE STILL RECALLING! I WANT MY MONEY BACK PERIOD! GM REFUSES TO ACKNOWLEDGE OR TAKE RESPONSIBILITY FOR FLOODING THE MARKET WITH FAULTY VEHICLES. PLEASE HELP, I'M INTERESTED IN FILING SUIT. I WAS ALREADY INVOLVED IN ONE ACCIDENT, REGARDING THE POWER STEERING, YEARS AGO WHEN IT JUST WENT OUT, THEY CLAIMED THEY DIDN'T KNOW ABOUT IT, AND I PAID FOR THE REPAIRS, ONLY TO HAVE RECEIVED A LETTER A YEAR AGO, STATING IT STILL WASN'T REPAIRED, I TOOK IT BACK, AND NOW GOT A LETTER AGAIN YESTERDAY SAYING IT NEEDS TO BE REPAIRED. I HAVE CHILDREN AND THIS IS OUR ONLY MODE OF TRANSPORTATION, I DO NOT FEEL SAFE IN THIS VEHICLE AND I CERTAINLY DON'T FEEL THAT THEY ARE ABLE TO REPAIR THE VEHICLE, NOR DO I TRUST ANYTHING GM SAID AT THIS POINT. PLEASE HELP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10648423October 17, 2014
ELECTRICAL SYSTEM:IGNITION
MY VEHICLE HAD 3 RECALLS FROM GM. AFTER THE DEFECTS WERE REPAIRED ON 10-8-14, THE VEHICLE STILL HAS PROBLEMS. THE KEY IGNITION IS STILL DEFECTIVE. MOST OF THE TIMES, WHEN I PARK THE CAR THE KEY DOESN'T COME OUT. I HAVE TO TURN ON AND OFF THE CAR TO HAVE IT REMOVE. I FEEL SO UNSAFE ON THIS CAR. I CONTACTED GM AND WAS GIVEN A CASE FILE# [XXX], WHICH TO THIS DATE HASN'T CONTACTED ME. I CALLED AGAIN TODAY, AND WAS ADVISED THAT THEY ASSIGNED A SENIOR ADVISOR TO MY CASE NAMED [XXX] AT 1-866-790-5600 EXT# [XXX], WHICH DID NOT RESPONSE. I SPOKE WITH A CUSTOMER SERVICE REP NAMES [XXX] AND SHE STATED THAT HE WAS NOT RESPONDING AND OFFERED TO TRANSFERRED MY CALL TO HIS VOICE MAIL, WHICH I DID. I WAITED FOR SO LONG FOR THE PARTS, DRIVING AN UNSAFE CAR BECAUSE I DIDN'T WANT IT TO TAKE ADVANTAGE OF THE SITUATION. HOWEVER, ON 9-6-14, I HAD TO DRIVE THE CAR TO THE DEALERSHIP, BECAUSE THE POWER STEERING FAILED IN THE MIDDLE OF THE HIGHWAY. IT WAS VERY SCARY. I GOT A RENTAL FOR 1 MONTH UNTIL THEY REPAIRED THE CAR. HOWEVER, IT SEEMS THAT THE PROBLEM PERSISTS AND IT IS NOT FAIR FOR ME. I NEED A RELIABLE CAR. I NEED THEM TO PROVIDE ME WITH ANOTHER CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645060October 16, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO RECOMMENDED THE REPLACEMENT OF THE SHIFTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645065October 16, 2014
STEERING
I WAS DRIVING DOWN THE HIGHWAY AND I LOST POWER STEERING. THE BELL STARTED SOUNDING AND THE DASH SAID PWR STEERING. I HAVE TO MAN HANDLE MY CAR TO GET PULLED OVER, KILL THE MOTOR FOR A COUPLE OF MINUTES AND START IT BACK UP. SOMETIMES IT DOES IT AGAIN RIGHT AWAY, OTHER TIMES IT WILL GO FOR A WHILE BEFORE RECURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648238October 16, 2014
FUEL/PROPULSION SYSTEM
AFTER FILING TANK, I NOTICED A STRONG GASOLINE SMELL IN THE VEHICLE THEN UPON DRIVING THE CAR ABOUT 25 MILES,I STOPPED TO CHECK UNDER VEHICLE TO SEE IF I COULD FIND A PROBLEM RELATED TO THE FUEL SMELL. I FOUND A LARGE AMOUNT OF FUEL LEAKING FROM UNDERNEATH THE CAR NEAR THE FUEL TANK AND EXHAUST SYSTEM. I HAD TO CALL A TOW TRUCK FOR FEAR OF FIRE OR EXPLOSION. I WAS LATER NOTIFIED BY THE DEALER THAT THE PROBLEM WAS NOT RELATED TO THE RECALL NOTICE I RECEIVED FOR THE FUEL PUMP MODULE BEING CRACKED RATHER IT WAS THE SEAL BETWEEN THE FUEL PUMP AND THE TANK. A SIMPLE INTERNET SEARCH REVEALED THE MANY ISSUES WITH THE SO CALLED RECALL OF THE WRONG ISSUE ON THIS MODEL YEAR VEHICLE. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT IS BEING OVERLOOKED AND COVERED UP WITH A NONSENSE RECALL OF AN UNASSOCIATED ASPECT OF THE FUEL SYSTEM. THE RECALL ADVISES NOT TO TAKE VEHICLE TO DEALERSHIP UNTIL YOU NOTICE A SMELL OF GAS, FUEL LEAKING OR A PROBLEM LIGHT ON THE DASH...WHY WOULD ONE WAIT UNTIL FUEL IS NOTICED LEAKING BEFORE TAKING VEHICLE IN FOR RECALL. THIS IS JUST A PLAIN AND SIMPLE LACK OF REGARD FOR THE SAFETY OF THE CONSUMER BY GM. I HOPE AND PRAY THAT NO ONE HAS BECOME HURT OR SEVERELY INJURED BY THE MAJOR LACK OF GOOD JUDGMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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