Saturn Ion Complaints

4,344 consumer complaints on file.

#10678854January 26, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS A STRONG FUEL ODOR. IN ADDITION, THE CONTACT NOTICED FUEL LEAKING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678696January 24, 2015
SUSPENSION, WHEELS
AT APPROXIMATELY 3:50 P.M. FRIDAY JANUARY 23 2015 I WAS SLOWING DOWN FROM 35 MPH TO TURN INTO A PARKING LOT. BEFORE I TURNED THE PASSENGER SIDE OF THE CAR DROPPED AND AT FIRST I THOUGHT I BLEW A TIRE. AFTER LIMPING THE CAR INTO THE PARKING LOT I GOT OUT AND THE TIRE WAS STILL FULLY INFLATED. I NOTICED THE LOWER CONTROL ARM WAS BROKEN INTO TWO PIECES. THE CAR WAS TOWED HOME AND THE TOW TRUCK DRIVER EVEN MENTIONED HE HAD NEVER SEEN THAT HAPPEN ON SUCH A NEW VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676977January 21, 2015
FUEL/PROPULSION SYSTEM
WHILE UNDER THE REAR OF THE CAR TO FIX THE EXHAUST SYSTEM, IT BECAME APPARENT THAT THE FUEL LINES IN THE LOCATION UNDER THE TRUNK AND BEHIND A FLEXIBLE SHIELD ARE EXTREMELY AND SEVERELY RUSTED AND CORRODED. THEY ARE CORRODED TO THE POINT WHERE THEY COULD POTENTIALLY LEAK AT ANY MOMENT. THE FUEL LINES ARE PRESSURIZED DURING AND AFTER OPERATION OF THE VEHICLE AND ALSO RUN VERY CLOSE TO A HOT EXHAUST PIPE. NOT ONLY IS THIS A RELIABILITY ISSUE, BUT MORE SO, IT IS AN INCREDIBLE SAFETY HAZARD AND NEEDS TO BE ADDRESSED. AFTER DOING SOME INTERNET SEARCHING I FOUND NUMEROUS COMPLAINTS OF OTHER ION OWNERS WITH THE EXACT SAME CONDITION - MANY WHO HAVE HAD LEAKS AND EITHER REQUIRED TOWING, OR EXPERIENCED A FUEL SPILL. DEALER WANTS $800 TO FIX. THIS IS NOT A NORMAL WEAR ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676650January 20, 2015
STEERING
TL* THE CONTACT OWNED A 2006 SATURN ION. WHILE DRIVING AT 64 MPH, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO LOOSE CONTROL AND SWERVE TO THE LEFT LANE. ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE, CAUSING THE VEHICLE TO SPIN OUT OF CONTROL SEVERAL TIMES. THE SECOND VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. ..UPDATED 03-16-15 *BF UPDATED 6/18/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10676367January 19, 2015
STEERING
ELECTRIC POWER STEERING QUIT WORKING WHILE DRIVING; POWER STEERING ERROR MESSAGE ALSO APPEARED ON THE DRIVER INFORMATION DISPLAY. THIS VEHICLE HAS HAD THE POWER STEERING RECALL PERFORMED RECENTLY (APPROXIMATELY 3 MONTHS AGO - RECALL CONSISTS OF REPLACING THE POWER STEERING ASSIST MOTOR). WHEN IT QUIT WORKING, I PULLED OVER, SHUT OFF THE CAR, THEN RESTARTED IT, TO SEE IF THE POWER STEERING WOULD START WORKING AGAIN. SAME ERROR, STILL NO POWER STEERING. POWER STEERING RETURNED UNEXPECTEDLY WHILE GOING AROUND A TURN APPROXIMATELY 3 MILES LATER, CAUSING THE CAR TO TURN MUCH SHARPER (AS THE EFFORT NEEDED TO TURN WAS UNEXPECTEDLY REDUCED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672576January 14, 2015
VEHICLE SPEED CONTROL, POWER TRAIN, STEERING
COMING TO A STOP IN HEAVY TRAFFIC ALARMS AND LIGHTS WENT OFF, THE CAR LOST POWERING AND WOULDN'T GO INTO GEAR FINALLY WHEN THE GEAR ENGAGED IT WOULD ONLY STAY IN FIRST GEAR. LUCKILY WE WERE ABLE TO PULL OFF THE BUSY HIGHWAY AND GET SAFELY TO THE SIDE OF THE ROAD WITH NO ACCIDENTS OR INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672147January 13, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670852January 8, 2015
ENGINE
I STARTED MY CAR UP AND IT SOUNDED EXTREMELY ROUGH AND THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO A SERVICE CENTER TO GET OIL CHANGED, COOLANT CHANGED, FUEL SYSTEM CLEANED AND TO GET AN OVERALL CHECK DONE. THEY WERE UNSURE OF THE ISSUE AND I TOOK THE CAR TO THE DEALERSHIP WHERE A DIAGNOSTIC TEST WAS DONE AND IT READ THAT THERE WAS AN ISSUE WITH THE TIMING CHAIN. AFTER READING ON HERE AND ONLINE I SEE THIS IS A COMMON ISSUE WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670894January 8, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE STOPPED AT A TRAFFIC LIGHT, THE ENGINE REVVED WITHOUT WARNING AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN CLEANED THROTTLE BODY AND REPLACED THE SENSOR, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670807January 7, 2015
STEERING, STEERING:COLUMN
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670847January 7, 2015
AIR BAGS, SEAT BELTS, STEERING
I WAS DRIVING MY CAR AND A DEER RAN OUT IN FRONT OF ME, I WAS ABLE TO MISS THAT ONE BUT ANOTHER ONE CAME OUT AND I HIT IT. IT HIT SO HARD AND MY STEERING WAS HARD LIKE A CAR WITHOUT POWER STEERING AND THE BRAKES WERE LIKE THAT TOO. THE AIRBAGS DID NOT DEPLOY NOR DID THE SAFETY BELTS CATCH ME AND MY GRANDDAUGHTER. IT DID $3500.00 WORTH OF DAMAGE TO MY CAR AND MY HEAD SLAMMED UP AGAINST THE DRIVER WINDOW, MY GRANDDAUGHTER WAS IN HER CARSEAT BUT I HAD IT IN THE FRONT SEAT SO IT RELEASED THE CARSEAT. SHE HAD BRUISES AND A BLACK EYE, AND NOW 3 YEARS LATER, THAT SAME EYE IS CAUSING HER PROBLEMS SEEING. EVERYDAY I FEEL SO BAD BECAUSE SHE WAS IN MY SATURN THAT NIGHT. PEOPLE ASKED ME OVER AND OVER WHAT ABOUT YOUR AIRBAGS, ETC. I NEVER KNEW WHAT TO SAY UNTIL I STARTED GETTING THE RECALLS AND REALIZED WHAT GM HAD KNOWN ALL ALONG ABOUT MY IGNITION. THIS YEAR MY CAR GOT STUCK IN THE RUN POSITION AND I CALLED THE DEALERSHIP AND WAS TOLD THEY WERE GONE FOR THE DAY. I UNHOOKED THE BATTERY CABLES AND THE CAR STILL WOULD NOT TURN OFF. FINALLY AFTER TOTAL DISGUST, ALL OF A SUDDEN THE ANTIFREEZE OVERFLOW TANK LID POPPED OFF AND SHOT ANTIFREEZE EVERYWHERE, IT JUST BARELY MISSED MY GRANDDAUGHTER AND MYSELF. THE DEALERSHIP COYLE CHEVROLET OF CLARSKVILLE IN CAME AND PICKED UP THE CAR, AND IN THE PROCESS RIPPED THE WIND SHIELD FOR THE SUNROOF OFF, AND CALLED ME TO TELL ME MY CAR NOW HAD A NOISE IN THE LOWER END OF THE ENGINE AND IT WOULD BE $600.00 AND UP. THEY TEST DROVE IT, AND TOLD ME THERE WAS NO ANTIFREEZE IN IT. I HAD ALREADY TOLD THEM WHAT HAPPENED. GM AND COYLE BOTH SAY SORRY THE IGNITION IS THE ORIGINAL REASON FOR THE ENGINE THAT IS NOW LOCKED UP AFTER I WAS TOLD I HAD TO COME GET IT OR I WOULD BE CHARGED A STORAGE FEE LOCKED UP ON ME ON THE EXPRESSWAY HOME. THAT WAS IN SEPTEMBER AND I STILL HAVE NOTHING AND THEY WON'T HELP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10670420January 6, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS IS NOT THE FIRST PROBLEM I HAVE HAD WITH THIS VEHICLE NOR WAS IT THE LAST. JUST ONE THAT I HAVE DOCUMENTED. THE VEHICLE COMPLETELY WOULD NOT START AND I HAD TO HAVE IT TOWED TO EPPERLY TIRE AND AUTO. THE DAY BEFORE THE CAR SHUT OFF WHILE I WAS AT A RED LIGHT AND IT TOOK CRANKING MULTIPLE TIMES BEFORE I COULD GET IT TO START AGAIN. I WAS TOLD BY EPPERLY THAT THIS WAS BECAUSE I NEEDED A NEW STARTER AND THE WIRING IN MY VEHICLE NEEDED TO BE REPLACED. I GOT ALL NEEDED REPAIRS. THIS DID NOT FIX THE ISSUE, THE VEHICLE IS STILL SHUTTING OFF WHILE I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670255January 5, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT GASOLINE FUEL FUMES EMITTED INSIDE AND OUTSIDE OF THE VEHICLE AFTER TURNING THE ENGINE OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670267January 5, 2015
VISIBILITY/WIPER
WHILE GOING DOWN THE INTERSTATE AT 75, MY WIPER MOTOR LINKAGE BLEW APART BECAUSE OF THE PLASTIC. I COULDN'T SEE BECAUSE OF THE SNOW, AND HAD TO REACH OUT AND GRAB THE WIPERS, THEY CUT MY HAND. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10670041January 5, 2015
FUEL SYSTEM, GASOLINE
FUEL SYSTEM - FUEL LINE RUSTED OUT UNDER CARRIAGE - JUST IN FRONT OF LEFT REAR TIRE. CAUSING GASOLINE TO LEAK OUT THRU HOLE IN FUEL LINE WHILE ENGINE IS RUNNING. ENTIRE FUEL LINE MUST BE REPLACED , CANNOT JUST REPLACE SECTION RUSTED CAUSING HOLE FOR FUEL TO LEAK OUT. THE COST FOR THIS REPAIR IS IN EXCESS OF $600 ( PARTS & LABOR). THIS PROBLEM HAS BEEN REPORTED HAPPENING TO NUMEROUS OTHER VEHICLE OWNERS, WITH NO SOLUTION ISSUED BY GM; NOR REIMBURSEMENT TO OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669850January 3, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, VEHICLE SPEED CONTROL
I BOUGHT THIS CAR AS A FIRST CAR FOR MY DAUGHTER THAT IS A NEW DRIVER. I HAS BEEN OFF THE ROAD MORE THAN ON THE ROAD FOR RECALLS. THE FIRST IGNITION RECALL COULD HAVE INJURED OR KILLED MY DAUGHTER..AS WE WERE AWAITING PARTS, WE WERE FOLLOWING DIRECTIONS OF NO WEIGHT ON KEY RING AND ONLY KEY IN IGNITION. THE INCIDENT STILL HAPPENED CAUSING LOSS OF POWER STEERING AND LOSS OF SPEED. AS A NEW DRIVER THIS INCIDENT SCARRED HER AND SHE DID NOT FEEL COMFORTABLE DRIVING THE CAR. I PUT THE CAR UP FOR SALE. THEN ANOTHER RECALL, THE EPS WHICH ALSO CAUSES THE CAR TO LOSE POWER STEERING AND CAUSES SPEED LOSS. SO, BACK TO GARBER AND WE JUST DROVE THE CAR BACK HOME ON JANUARY 2, 2015. SEEMED TO START OUT FINE, THEN LOSS OF SPEED AND THE CAR ONLY DROVE AT 35 MPH WITH A LOT OF EFFORT. I PAID $3500 FOR THIS CAR FOR MY DAUGHTER..STILL PAYING ON THE LOAN AND NOW I CANNOT GET IT TO RUN CORRECTLY OR SELL IT..I AM STUCK WITH A NON-RUNNING VEHICLE THAT I HAVE TO INSURE AS WELL. THIS TOTAL IS COSTING ME OVER $300 A MONTH WHILE THE CAR SITS. I DON'T KNOW IF MY DEALER DID THE RECALL CORRECTLY. I HAVE HAD ISSUES WITH MY IMPALA AS WELL WITH RECALLS BEING DONE CORRECTLY. ONE INCLUDING MY AIRBAG RECALL AND A SEAT BELT ISSUE THAT I PAID OUT OF POCKET 100.00 AFTER SEVERAL ISSUES. I FEEL GM SHOULD REIMBURSE ME FOR THIS VEHICLE AS I CANNOT SELL IT OR DRIVE IT. IT IS NOT FAIR THAT I PURCHASED THIS FROM A DEALER ONLY PAY FOR A NON WORKING VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669628January 2, 2015
FUEL SYSTEM, GASOLINE
FUEL SMELL AND FUEL LEAKAGE UNDER CAR. CRACKED FUEL LINE? RECALL HAS BEEN ISSUED FOR SOUTHERN STATES, BUT I LIVE IN OHIO. RECALL SHOULD BE EXTENDED TO ALL STATES, SINCE MY BREAKDOWN OCCURRED AT ONLY 70,000 MILES. I AM UNABLE TO DRIVE THE CAR OR REPAIR IT DUE TO EXPENSE AND OBVIOUS SAFETY CONCERNS FOR MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669668January 2, 2015
FUEL SYSTEM, GASOLINE
WE NOTICED THE SMELL OF GAS AND A PUDDLE OF GAS IN FRONT OF THE REAR TIRE ON THE DRIVER SIDE. I CRAWLED UNDER THE CAR AND LOOKED AT THE GAS LINES. THEY WERE CORRODED VERY BADLY FROM JUST IN FRONT OF THE TIRE ALL THE WAY BACK TO THE GAS TANK. THIS IS WHERE THERE ARE MANY BENDS IN THE PIPELINE WHICH PROBABLY CAUSED THE RUST PROTECTIVE COATING TO FAIL. THE GAS DRIPPED FOR QUITE A WHILE. I HAVE HAD CARS MUCH OLDER THAN THE SATURN WHICH DID NOT CORRODE THE GAS LINES. ONLINE SEARCHING SHOWS THIS IS A FAIRLY COMMON PROBLEM WITH THE SATURN ION TO FAIL JUST IN FRONT OF THE REAR DRIVER SIDE. THIS HAS A HIGH POTENTIAL TO CAUSE A FIRE OR POISON SMELLS IF THE CAR WERE PARKED INSIDE. FORTUNATELY THERE WAS NO FIRE AND IT WAS NOT INSIDE MY GARAGE. I HOPE SOMEONE DOES SOMETHING BEFORE PEOPLE ARE INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669675January 2, 2015
STEERING
GM SENT A RECALL NOTICE FOR THE POWER STEERING MOTOR FAILING SO I TOOK THE CAR IN FOR SERVICE. ( 2005 SATURN ION 2 ) UP UNTIL REPLACING THE MOTOR WE HADN'T HAD ANY PROBLEMS. WITHIN THREE DAYS OF REPLACING THE MOTOR THE POWER STEERING WENT OUT WHILE DRIVING THROUGH A PARKING LOT. NOW THE GM DEALER WANTS $900 TO REPLACE THE MODULE IN THE STEERING COLUMN. THIS IS A DANGEROUS PROBLEM. IF THE POWER STEERING GOES OUT WHILE CHANGING LANES OR TURNING AROUND A CORNER AND YOU UNEXPECTEDLY LOSE THE POWER STEERING YOU COULD VERY EASILY WRECK. I'VE LOOKED THROUGH THE NHTSA COMPLAINTS AND THIS ISN'T AN ISOLATED ISSUE. OTHER POWER STEERING MOTOR REPLACEMENTS HAVE POWER STEERING MODULE FAILURES SOON AFTER THE MOTOR REPLACEMENT. IT'S TIME FOR NHTSA TO DEMAND GM ISSUE A RECALL FOR THIS OBVIOUS DANGEROUS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669304December 31, 2014
STEERING
WHILE DRIVING ON CITY STREETS AT APPROX. 25 MILES AN HOUR THE STEERING WHEEL DISENGAGED FROM THE STEERING MECHANISM. THIS WAS VERY FRIGHTENING FOR MY DAUGHTER. THE VEHICLE WAS PUSHED INTO A PARKING LOT. WE SPOKE WITH THE MANUFACTURE AND WE WERE TOLD TO THAT THE VEHICLE DID NOT HAVE ANY RECALLS THAT WERE OUTSTANDING. WE HAD THE VEHICLE TOWED TO THE THE NEAREST DEALERSHIP TO BE EVALUATED. WE WERE TOLD THAT THE STEERING COUPLING WAS BROKEN AND NEEDED TO BE REPLACED. THIS WE HAD DONE. WE WERE VERY FORTUNATE THAT THIS DID NOT OCCUR WHILE DRIVING ON THE FREEWAY. THE COMPLETE DISCONNECTION OF THE STEERING FROM THE REST OF THE VEHICLE IS SOMETHING GRAVELY SERIOUS. THIS SOMETHING THAT THE NHTSA SHOULD LOOK INTO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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