Saturn Ion Complaints

4,344 consumer complaints on file.

#10724594June 10, 2015
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE REVERSING OUT OF THE GARAGE, THE STEERING WHEEL SEIZED AND THE POWER STEERING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,046.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724430June 9, 2015
STEERING
IN SEPTEMBER 2014, THE POWER STEERING ON MY 2007 SATURN ION WENT OUT. I HAD IT TOWED TO A DEALERSHIP AND HAD THE POWER STEERING MOTOR REPLACED UNDER A RECALL. THE POWER STEERING WENT OUT AGAIN A FEW DAYS LATER BUT CAME ON AGAIN AFTER A DAY. I TOOK IT TO A DIFFERENT DEALERSHIP AND THEY WERE UNABLE TO FIND A PROBLEM. THE PROBLEM OCCURRED AGAIN IN JUNE 2015 AND HAPPENED TWICE IN FOUR DAYS. I TOOK IT BACK TO THE DEALERSHIP THAT DID THE ORIGINAL POWER STEERING MOTOR REPAIR AND WAS TOLD THAT THE POWER STEERING COLUMN HAD FAILED AND THAT THE COLUMN WAS NOT AFFECTED BY THE MASSIVE 2014 RECALL. THE REPAIR IS GOING TO COST $950. I AM SKEPTICAL, PARTICULARLY AFTER READING SEVERAL SIMILAR COMPLAINTS, THAT THIS IS NOT A SYSTEMIC PROBLEM AND IT COULD BE A SERIOUS SAFETY ISSUE IF THE POWER STEERING FAILS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722909June 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPAIRED THE VEHICLE, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,566.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723039June 2, 2015
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL (LOCK CYLINDER/IGNITION SWITCH REPLACEMENT/ IGNITION KEY). THE CONTACT STATED THAT THE DEALER PROVIDED HER WITH THE WRONG KEY. THE CONTACT RECEIVED A LETTER FROM THE DEALER ON MAY 27, 2015 WHICH STATED THAT, AS PART OF THE REPAIR, THE DEALER PROVIDED HER WITH THE WRONG KEY. THE DEALER WOULD NOT REPLACE THE KEY. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722662June 1, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 40 MPH, A FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722683June 1, 2015
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING HOME FROM WORK MY CAR DIED IN THE MIDDLE OF AN INTERSECTION. THE A/C WENT OFF FIRST THEN EVERYTHING WENT OFF. I PUT CAR IN PARK AND AFTER SEVERAL TRIES THE CAR STARTED AGAIN. MY IGNITION ALSO GETS STUCK IN THE ACC POSITION(EVEN AFTER TWO IGNITION RECALLS) ON A REGULAR BASIS SO GLAD I WASN'T FIGHTING THAT AT THAT PROBLEM AT THE SAME TIME. CALLED GM DEALER THEY SAID THERE IS NO RECALL BUT BRING IT IN, THEY WON'T PROVIDE A LOANER CAR BUT WILL GIVE ME A RIDE HOME BECAUSE I LIVE WITHIN 10 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722735June 1, 2015
UNKNOWN OR OTHER
MY MECHANIC TOLD ME TO REPORT THIS PROBLEM. I HAVE A 2003 SATURN ION AND AS I WAS DRIVING THE CLUTCH PEDAL SNAPPED UP ALMOST TO THE DASH. I WAS BARELY ABLE TO GET MY LEG UP HIGH ENOUGH TO PUSH IT BACK DOWN TO SHIFT. IT WOULD STAY DOWN FOR AWHILE THEN DO IT AGAIN SOMETIMES AS HIGH SOMETIMES ABOUT HALF WAY UP. THE PEDAL NEEDED TO BE REPLACED. THE CAR HAS 109,000 MILES ON IT. HE HAD A HARD TIME GETTING PARTS FOR IT BECAUSE IT WAS OUT OF STOCK AND ON BACK ORDER AT MOST PLACES. THIS IS A REAL SAFETY ISSUE BECAUSE WHEN IT FIRST HAPPENED I COMPLETELY MISSED THE CLUTCH AND JUST PULLED IT OUT OF GEAR WITHOUT SHIFTING. THE PEDAL WAS UP BY THE DASH AND MY FOOT WENT UNDER IT. I AM GLAD I WASNT ON A HIGHWAY. SINCE THE PARTS ARE ON BACK ORDER MY MECHANIC THINKS IT MIGHT NEED A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722812June 1, 2015
ELECTRICAL SYSTEM, POWER TRAIN
HAD VEHICLE TAKEN IN FOR IGNITION SWITCH RECALL PER NOTICE. AFTER REPAIRS FOR WHICH MY VEHICLE WAS IN SHOP FOR ALMOST 30 DAYS, I WAS GIVEN VEHICLE BACK. AFTER 2 WEEKS THE IGNITION SWITCH WOULD STILL STICK AND NOT ALLOW FOR THE KEY TO BE RETURNED TO THE OFF SWITCH AFTER SEVERAL TRIES. I JUST HAVE DEALT WITH THIS FOR AWHILE NOW, BUT NOT IT IS BECOMING MORE OF AN ISSUE AND I FEEL THE RECALL PARTS ARE NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722271May 29, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE FUEL PUMP MODULE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722340May 29, 2015
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE POWER TRAIN WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721430May 26, 2015
UNKNOWN OR OTHER
PER PAST RECALL, MY IGNITION SWITCH WAS REPLACED. PREVIOUSLY, IGNITION KEYS WERE BEING CHEWED UP, AND THAT IS AGAIN THE CASE. KEY LOCKS IN PLACE & WILL NOT TURN (OVER) FOR SEVERAL TRIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717118May 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. WHEN THE KEY WAS IN THE IGNITION, IT BECAME STUCK. IN ADDITION, THE VEHICLE SHUTTERED AND STALLED WITHOUT WARNING. THE FAILURE OCCURRED FOR TWO MONTHS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716538May 14, 2015
STEERING
LOSS OF POWER STEERING WHILE DRIVING, VERY DIFFICULT TO TURN. CAN TURN ENGINE OFF AND RESTART. POWER STEERING IS THEN OPERATIONAL FOR A FEW MILES, HOWEVER POWER STEERING WILL FAIL AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715442May 9, 2015
FUEL/PROPULSION SYSTEM
RAN OUT OF GAS. INSPECTION INDICATES THAT FUEL IS LEAKING FROM RUSTED FUEL LINE IN FRONT OF LEFT (DRIVER'S SIDE) REAR TIRE. FURTHER INSPECTION SHOWS HEAVY/EXTENSIVE RUST ON THE FUEL LINES ALONG THE ENTIRE LENGTH OF THE UNDERCARRIAGE. PROBLEM APPEARS IDENTICAL TO ANOTHER INCIDENT PREVIOUSLY REPORTED AS #10668929.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714956May 6, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2005 SATURN ION. WHILE DRIVING AT 50 MPH, THE VEHICLE CRASHED INTO THE GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10714985May 6, 2015
ELECTRICAL SYSTEM
I DO NOT RECALL THE EXACT DATE OF THE FIRST OCCURRENCE. MY CAR DIES RANDOMLY WHILE DRIVING. IT HAPPENED A SEVERAL TIMES BEFORE THE RECALL. I HAD THE RECALLED ITEMS RELATED TO THIS PROBLEM 'SUPPOSEDLY' REPAIRED SEVERAL MONTHS AGO BY AN AUTHORIZED GM DEALERSHIP. IT CONTINUED TO DIE WHILE DRIVING. I TOOK IT BACK SATURDAY TO THE DEALER AND MY CAR IS STILL THERE. THEY ARE HAVING PROBLEMS DUPLICATING THE DYING SITUATION. I TOLD THEM THEY DON'T NEED TO DUPLICATE IT, JUST RE-REPAIR THE RECALL ITEMS. IF THEY CANNOT FIND THE PROBLEM, I DO NOT FEEL SAFE DRIVING MY CAR AND DO NOT WANT IT BACK. THE DAY I TOOK IT TO THE DEALER, I WAS MAKING A LEFT HAND TURN FROM THE BUSY MAIN STREET OF MY TOWN INTO A PARKING LOT AND IT DIED BEFORE I EVEN REACHED THE CURB (NO BUMP). LUCKILY, THERE WAS NO ONCOMING TRAFFIC (I TAKE EXTRA PRECAUTIONS FOR FEAR OF MY CAR DYING) OR I WOULD HAVE BEEN CREAMED. A WOMAN DRIVING OUT OF THE LOT HAD TO STOP AND ALLOW ME TO PUT MY CAR INTO NEUTRAL AND START IT BACK UP AGAIN. WHAT RECOURSE DO I HAVE IF THE PROBLEM IS NOT FIXED AND FOUND THIS TIME? IT WAS SUPPOSED TO BE FIXED THE FIRST TIME AND IT WAS NOT. HOW DO I HAVE A GUARANTEE THAT IT WILL ACTUALLY BE FIXED THIS TIME? WHAT IF IT IS NOT? I DO NOT WANT TO OUT MY CHILD'S LIFE OR MY LIFE OR ANY OTHER HUMAN BEING'S LIFE IN DANGER BY DRIVING A DEATHTRAP CAR. WILL GM REPLACE MY CAR FOR ME WITH A DIFFERENT ONE? MY CAR IS COMPLETELY PAID OFF. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714996May 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714784May 5, 2015
ELECTRICAL SYSTEM
THE CAR WONT TURN ON. IT TAKES ABOUT 15 MINUTES TO START THE CAR. I HAD A RECALL ON THE IGNITION SWITCH EARLIER THIS YEAR AND I HAVE BEEN HAVING PROBLEMS WITH IT EVERYSINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714055May 1, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE FUEL FILTER AND FUEL LINES PREMATURELY RUSTED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER WHO DIAGNOSED THAT THE TWO FUEL LINES NEEDED TO BE REPLACED AS WELL AS THE FUEL FILTER. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V003000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714069May 1, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TURNING INDICATOR FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 7/16/15*CN UPDATED 10/12/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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