Saturn Ion Complaints

4,344 consumer complaints on file.

#10248615November 12, 2008
FUEL SYSTEM, GASOLINE
BEGINNING IN THE FALL OF 2006 I BEGAN TO HAVE A PROBLEM WITH THE CAR REVVING UP WHEN THE HEAT WAS ON. AT TIMES THIS PROBLEM WOULD STOP AFTER AN OIL CHANGE. I HAVE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES TO HAVE THEM TAKE A LOOK AT IT, BUT THEY CAN NEVER SEEM TO RECREATE THE INCIDENT AND HAVE NOT FOUND ANY THING WITH DIAGNOSTIC TESTING. MOST RECENTLY I REPLACED THE FUEL PUMP BECAUSE THE CAR WAS HAVING OTHER PROBLEMS. I AM NO EXPERIENCING A SAFETY ISSUE. WHEN THE CAR IS ON AND HAS BEEN RUNNING FOR AT LEAST 5-10 MIN. THE ENGINE REVES UP AND THE CAR IDLES VERY HIGH 3 OR 4 RPMS. WHEN I STOP AT A LIGHT OR STOP SIGN OR FOR WHATEVER REASON THE CAR STOPS FINE BUT CONTINUES TO IDLE HIGH. THE CAR HAS BEGUN TO LUNG FORWARD WHEN THE ENGINE IDLES HIGH. I HAVE HAD THE BRAKES INSPECTED AND THIS IS NOT THE PROBLEM. I AM NOT SURE WHERE ELSE TO GO THE DEALERSHIP HAS NOT BEEN ABLE TO HELP ME AND I AM AFRAID THAT SOMEONE WILL GET HURT BECAUSE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248620November 12, 2008
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 SATURN ION. WHEN THE HEATER IS OPERATED, THE VEHICLE WOULD IDLE EXTREMELY HIGH. THE FAILURE HAS BEEN OCCURRING SINCE FALL OF 2006. THE CONTACT STOPPED AT A TRAFFIC LIGHT AND THE FAILURE RECURRED. SUDDENLY, THE VEHICLE ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER STATED THAT IF THE DEALER COULD NOT DUPLICATE THE FAILURES, THEN NOTHING COULD BE DONE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 33,000 AND CURRENT MILEAGE WAS 74,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248485November 11, 2008
ELECTRICAL SYSTEM
MY 2003 SATURN ION HAS HAD TROUBLE STARTING. IF IT IS COLD OUTSIDE, IT WILL NOT START, BUT IF I WAIT 10-15 MINUTES IT WILL START. THE SATURN DEALERSHIP REFUSED TO DO ANYTHING STATING, "WE CAN'T FIX IT IF IT IS NOT DOING IT AT THE TIME WE ARE LOOKING AT IT." NOW THE CAR WILL NOT START AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248503November 11, 2008
EXTERIOR LIGHTING
PASSENGER SIDE FRONT TURN SIGNAL STOPS WORKING FOR A WEEK, THEN WORKS, THEN QUITS AGAIN FOR A FEW DAYS AND THEN WORKS AGAIN. SATURN DEALER SAYS THIS VEHICLE IS NOT INCLUDED ON THE RECALL - IT APPEARS TO BE THE SAME PROBLEM AS RECALL CAMPAIGN 04V657000 - NHTSA ACTION NUMBER PE04061. THEY SAID ANY REVIEW/REPAIR WOULD BE AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248232November 10, 2008
FUEL SYSTEM, GASOLINE
AFTER A FEW STOPS, NO MATTER WHAT THE TEMP IS OUTSIDE/NICE OR COLD... MY CAR WILL NOT START. IT SIMPLY CLICKS AND WILL NOT TURN OVER... FEELS/SOUNDS LIKE IT IS NOT GETTING ANY FUEL. IF I WAIT 10 MINUTES OR SO AND THEN TRY AGAIN, THE CAR WILL START. I HAVE HAD IT STALL WHILE I'M DRIVING WHEN IT'S COLD OUT. I HAVE HAD IT TO THE SHOP NUMEROUS TIMES AND THEY CAN NOT FIND ANYTHING WRONG WITH IT!!! MY ENGINE LIGHT IS ON DUE TO GROSS LEAK EMISSION CONTROL, AND THEY CAN NOT CORRECT THE ISSUE!!!! THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS AND THE MANUFACTURER WILL NOT TAKE RESPONSIBILITY, HOWEVER THEY DO NOT MIND CHARGING ME EACH AND EVERY TIME I TAKE IT IN, AND EACH AND EVERY TIME THEY HAVE NEGLECTED TO FIX THE PROBLEM!!! FRUSTRATED *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248264November 10, 2008
ELECTRICAL SYSTEM
I PURCHASED A 2006 SATURN ION 3 FOUR-DOOR SEDAN IN APRIL 2007. IN THE PAST TWO MONTHS, I HAVE HAD THREE OR FOUR OCCASIONS WHERE THE CAR WOULD NOT START. THIS TYPICALLY OCCURS WHEN THE WEATHER IS COLD, ESPECIALLY WHEN THERE HAS BEEN FROST OVERNIGHT. *TR WHAT WILL HAPPEN IS THAT WHEN YOU FIRST PUT IN THE KEY AND TURN IT TO THE START POSITION, NOTHING WILL HAPPEN. THERE IS NO CRANK OR ENGINE NOISE OTHER THAN A SLIGHT BUZZING SOUND SOMETIMES, BUT THE CAR WILL NOT START. IF YOU HOLD THE KEY IN THE START POSITION, THE SECURITY LOCK ICON APPEARS ON THE DASHBOARD INFORMATION PANEL. IF YOU KEEP TRYING TO TURN THE CAR ON, IT WILL NOT WORK, BUT IF YOU WAIT EXACTLY TEN MINUTES FROM THE INITIAL ATTEMPT TO START THE CAR, IT WILL THEN TURN ON. I HAVE TRACKED THIS PROBLEM DOWN TO THE IGNITION SWITCH OR THE PASSLOCK SECURITY SYSTEM ON THE CAR. MANY DRIVERS OF 2003-2006 SATURN ION VEHICLES ARE COMPLAINING OF THIS ISSUE, AND IT IS VERY CLEARLY A FAULTY SYSTEM THAT WILL NOT BE FIXED BY A SIMPLE PART REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248307November 10, 2008
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING VARIOUS SPEEDS OR WHILE DRIVING FORWARD OR TURNING, THE STEERING FAILS INTERMITTENTLY. AS A RESULT, THE VEHICLE BECOMES VERY DIFFICULT TO STEER. THE VEHICLE HAS TO BE SHUT OFF AND RESTARTED IN ORDER FOR THE STEERING TO WORK PROPERLY. THE VEHICLE HAS BEEN TAKEN TO A DEALER TWICE FOR THIS ISSUE AND THEY STATED THAT THE POWER STEERING MOTOR IS FAILING AND NEEDS TO BE REPLACED. THEREFORE, THE ENTIRE STEERING COLUMN WOULD BE REPLACED AS WELL. THE CURRENT MILEAGE WAS 64,337 AND FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248384November 10, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2003 SATURN ION. WHEN THE CONTACT ARRIVED HOME AND PARKED THE VEHICLE, THE SEAT BELT FAILED TO UNLOCK. THIS WAS THE FIRST TIME THE FAILURE OCCURRED. AFTER SEVERAL ATTEMPTS TO UNFASTEN THE SEAT BELT, SOMEONE HAD TO CUT IT IN ORDER TO FREE THE CONTACT FROM THE VEHICLE. SHE TOOK THE VEHICLE TO GET REPAIRED AND WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR THE REPAIR. SHE FELT THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT; THEREFORE, THE REPAIR SHOULD BE FREE. THE CURRENT AND FAILURE MILEAGES WERE 56,000. UPDATED 12/1/08 *CN THE DEALER REPLACED THE SET BELT AND BUCKLE. UPDATED 12/05/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248053November 9, 2008
EQUIPMENT
CAR WILL NOT START AT RANDOM TIMES. I WAIT 20 MINUTES AND THE CAR STARTS RIGHT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247913November 7, 2008
ELECTRICAL SYSTEM
1. MY 2003 SATURN ION IT WOULD NOT START AGAIN. THIS IS HAPPENING MORE OFTEN. I HAVE HAD IT HOOKED UP A SCAN TOOL AT OUR REPAIR SHOP IT SAID IT WAS THE SAFETY SWITCH, SOMETHING ABOUT IT HAD BEEN TAMPERED WITH. WHICH IT HAD NOT, BECAUSE I WAS RIGHT THERE ALL THE TIME. IF I WAIT A FEW MINUTES IT WILL START I HAVE BEEN GOING THROUGH THIS FOR ABOUT 2 YRS NOW, IT HAS WORKED EVERY TIME. HOWEVER IT IS BECOMING MORE OFTEN AND THAT IS WHY I WAS ABLE TO GET IT HOOKED UP TO A SCAN TOOL. 2. THE FIRST 2 YRS IT MAY HAVE HAPPENED 4 TIMES. WITHIN THE LAST 3 WEEKS IT HAS HAPPENED 6 TIMES. 3. YOU JUST NEED TO WAIT, WHEN IT DECIDES TO START IT WILL. IT IS ALMOST LIKE THE COMPUTER THINKS THAT SOMEONE IS BREAKING INTO THE CAR, SO SHORTS OFF THE FUEL TO THE CARBURETOR AND IT WILL NOT START. IT WILL TURN OVER, WILL NOT START. IF YOUR TRY RIGHT AWAY NOTHING HAPPENS, SO YOU NEED TO WAIT.... TRY IT AGAIN, IT TURNS OVER, FIRES UP WILL NOT START, THE ENGINE WILL NOT GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247923November 7, 2008
STEERING
ELECTRONIC POWER STEERING CONSTANTLY FAILING. NO APPARENT REASON. NO CAR JUMPED OFF. NO CORRECTION AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247964November 7, 2008
STRUCTURE, AIR BAGS, EQUIPMENT ADAPTIVE/MOBILITY
I AM WRITING TO REQUEST AUTO MANUFACTURERS AND PLACES THAT RENT OR LOAN VEHICLES. I AM A PERSON OF SHORT STATURE AND REQUIRE THE USE OF PEDAL EXTENSIONS. IS THERE ANY CHANCE OF GETTING SOMETHING PASSED TO ENFORCE DEALERSHIPS, AUTO RENTAL, ETC. AND MANUFACTURERS TO INSTALL PEDALS THAT EXTEND SO THAT A PERSON WITH MY HEIGHT WOULD BE 12 INCHES AWAY FROM THE AIRBAG? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247968November 7, 2008
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
CAR WILL NOT START, DUE TO PASS-LOCK BEING INITIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247846November 6, 2008
AIR BAGS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT SHE COULD NOT MANUALLY TURN OFF THE VEHICLE BECAUSE THE IGNITION MODULE LOCKED ON ITS OWN. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE IGNITION CYLINDER WAS CORRODED AND NEEDED TO BE REPLACED AT THE COST OF $400. SHE IS IN THE PROCESS OF HAVING THE CYLINDER REPAIRED. IN ADDITION, THE PASSENGER AIR BAG WARNING INDICATOR WOULD ILLUMINATE ON THE INSTRUMENT CONTROL PANEL, WHICH MEANT THAT THE AIR BAG WAS INOPERATIVE. THE DEALER REPLACED THE AIR BAG SENSORS AT THE COST OF $800. THE MANUFACTURER STATED THAT THEY WOULD PARTIALLY REIMBURSE HER IN THE AMOUNT OF $398.80. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247852November 6, 2008
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2003 SATURN ION AND FOR THE PAST 2 YEARS MY VEHICLE HAS HAD PROBLEMS STARTING IN THE COLD. I HAVE HEARD AND READ HUNDRED OF PEOPLE HAVING TO REPLACE THEIR IGNITION SWITCH ON THEIR IONS. IT HAS LEFT ME STRANDED ON MANY OCCASSIONS IN THE MORNING AND AT NIGHT. SATURN HAS NOT OFFERED TO FIX THIS PROBLEM AND IS JUST BANKING IN THE CASH FOR US TO REPLACE THEIR IGNITION SWITCHES AND GET OUR COMPUTERS REPROGRAMMED. SINCE SATURN WILL NOT DO ANYTHING TO HELP ITS CUSTOMERS THEN I FEEL IT IS SOMEONE TO INVESTIGATE THIS ONGOING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247782November 5, 2008
ELECTRICAL SYSTEM:IGNITION
I HAVE HAD IGNITION PROBLEMS WITH MY VEHICLE. THERE HAVE BEEN TIMES WHEN ONE OF MY KEYS LOCKS THE IGNITION, ALL OCCURRENCES WHILE TRYING TO TURN THE CAR ON, AND I HAD TO REALLY WORK AT IT TO GET THE KEY TO TURN. IT COULD TAKE UP TO 5 MINUTES OF JIGGLING THE KEY HARD BEFORE IT TURNS. THIS ENDED WHEN I STARTED USING MY OTHER KEY. WITH THIS OTHER KEY, THERE HAVE BEEN FOUR SEPARATE OCCASIONS WHEN MY CAR WOULD NOT START. WHEN THIS HAPPENS, THE RADIO TURNS ON BUT THERE IS ONLY A BUZZING SOUND COMING FROM THE CAR. IF I WAIT LONG ENOUGH, THE CAR WILL EVENTUALLY START. HOWEVER, I DON'T ALWAYS HAVE TIME TO WAIT. THIS HAPPENS BOTH AFTER THE CAR SITS NO MORE THAN A FEW DAYS OR AFTER HAVING DRIVEN IT THE DAY BEFORE. IT ALSO HAPPENS IN COLD WEATHER AND IN MODERATE WEATHER. I CANNOT DRIVE A VEHICLE THAT IS SO UNRELIABLE, BUT I ALSO CANNOT AFFORD TO PURCHASE ANOTHER ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247805November 5, 2008
TIRES, TIRES:SIDEWALL
BOUGHT 4 MICHELIN AGILITY TOURING TIRES (P195/60R15 87S) FROM SEARS AUTO ON 1/15/07. ON 6/26/08 REAR PASSENGER TIRE WAS FLAT WHILE IN THE DRIVEWAY. ON 7/11/08 REAR DRIVER TIRE BLEW OUT WHILE DRIVING ON HIGHWAY. THE INTERIOR SIDE OF THE TIRE WAS COMPLETELY RIPPED. ON 7/16/08 FRONT PASSENGER TIRE WAS FLAT WHILE IN ANOTHER DRIVEWAY. EACH TIRE SHOWED NO PUNCTURES AND WAS NOT UNDER-INFLATED. THE DEFECTIVE TIRES AS WELL AS THE 4TH MICHELIN THAT DID NOT GO FLAT YET WERE REPLACED AS THEY WENT BAD WITH FIRESTONE AFFINITY TOURING S2 TIRES BECAUSE SEARS DIDN'T CARRY ANY MORE S CLASS TIRES FOR THE SATURN ION. DISCARDED 1ST FLAT TIRE. WILL HOLD LAST 2 DEFECTIVE TIRES AND THE NON-FLAT TIRE UNTIL 12/31/08. IT'S STRANGE THAT 3 TIRES WITH NO SIGNS OF PUNCTURES WENT FLAT OR BLEW OUT WITHIN 3 WEEKS AFTER ONLY A 1.5 YEARS' USE. THEY COULD HAVE CAUSED BAD ACCIDENTS. SEARS DISMISSED MY COMPLAINT SINCE THE TIRES WERE NO LONGER ON THE RIMS. DOT HNDA H5FX 4206, 4306, 4406?, AND 4506. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247414November 1, 2008
ELECTRICAL SYSTEM
THE CAR WOULD NOT START, THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246969October 28, 2008
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE IGNITION CONTROL MODULE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED AGAIN. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246669October 24, 2008
STEERING
I HAVE A 2005 SATURN ION-3 WITH 87,639 MILES ON IT. LAST WEEK ON THE FREEWAY OUT OF NOW WHERE MY POWER STEERING STOPPED WORKING. THIS PROBLEM CAUSED ME TO SWERVE ALMOST CAUSING AN ACCIDENT. I THEN PULLED OFF TO THE SIDE OF THE ROAD TO RE-GROUP AND TRY TO FIGURE OUT WHAT WENT WRONG. AFTER A FEW MINUTES I STARTED THE CAR AND STARTED DRIVING, IT WAS AS IF NOTHING EVER HAPPENED. THIS HAPPENS ALMOST EVERY TIME I DRIVE IT NOW. IT OCCASIONALLY TRIPS THE POWER STEERING LIGHT, SO I TOOK IT TO MY LOCAL SATURN DEALER. THEY SCANNED THE CAR TO CHECK THE PROBLEM AND SAID THAT I NEED TO REPLACE THE ENTIRE STEERING COLUMN DUE TO A FAILED POWER STEERING MODULE. THEY WANT $955.00 PLUS TAX TO ADDRESS THIS ISSUE. I DO NOT FEEL SAFE DRIVING MY CAR. HOWEVER I HAVE NO CHOICE BUT TO DEAL WITH IT FOR I HAVE NO OTHER MEANS OF TRANSPORTATION AND I HAVE TO BE ABLE TO MAKE IT BACK AND FORTH TO WORK TO SUPPORT THE FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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