Saturn Ion Complaints
4,344 consumer complaints on file.
- #10374686January 4, 2011ELECTRICAL SYSTEM
I OWN A 2004 SATURN ION2. AT FIRST, I ONLY HAD A PROBLEM WITH MY CAR RANDOMLY NOT STARTING. IF I WOULD WAIT FOR ANY UNGIVEN LENGTH OF TIME, IT WOULD MAGICALLY START. NOW, MY KEY HAS BEEN STUCK IN THE IGNITION FOR TWO WEEKS. (STILL STUCK) I WENT TO A SATURN DEALER TODAY AND WAS TOLD THAT THE PROBLEM COULD BE THE SOLENOID, THE HOUSING UNIT, OR EVEN BOTH. I WAS TOLD THAT THE KEY MAY HAVE WORN DOWN, OR A PART IN THE HOUSING MAY HAVE SCRATCHED THE INNER SURFACE OF THE HOUSING CAUSING THE KEY TO BE STUCK IN THE IGNITION. I LIVE IN FLORIDA, SO THE "COLD" WEATHER ISN'T A FACTOR HERE. I CANNOT BELIEVE THAT THERE HAS NOT BEEN A RECALL FOR THIS PROBLEM. I HAVE TWO YOUNG KIDS WHO RIDE WITH ME EVERYDAY, AND I FEAR THAT WE WILL GET STRANDED IN GOD ONLY KNOWS WHERE. IF MY CAR IS STOLEN BECAUSE THE KEY IS ALWAYS IN THE IGNITION, IF IT GETS STOLEN, WILL MY INSURANCE EVEN PAY FOR MY LOSS??? I THOUGHT SATURN WAS SUPPOSED TO BE VERY GOOD WITH PROBLEMS INVOLVING THEIR AUTOMOBILES. I GUESS THAT IDEA ONLY APPLIED TO THEIR COMMERCIALS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373847January 3, 2011STEERING
I HAVE A 2006 SATURN ION 2 SEDAN WITH APPROXIMATELY 75, 000 MILES CURRENTLY ON IT AND THE INCIDENT I HAVE ON MY CAR IS WITH THE POWER STEERING LOCKING UP ON ME. IT SEEMS TO OCCUR WHEN I DRIVE DISTANCES OVER 15 MILES AND THERE IS AN OUTSIDE TEMPERATURE OVER 60 DEGREES. IT STARTED AROUND LATE SEPTEMBER WHEN TEMPERATURE WAS IN THE 70-80 RANGE. FOR THE NEXT TWO MONTHS IT CEASED WHEN THE TEMPERATURE DROPPED BELOW 60 DEGREES. I DON'T KNOW IF THERE IS ANY RELATION BETWEEN THE TEMPERATURE AND THE PROBLEM, BUT IT WAS JUST MY OBSERVATION. IT OCCURRED ON ME AGAIN ON DECEMBER 31. THE POWER STEERING MESSAGE DISAPPEARS AND THE STEERING WHEEL STOPS LOCKING WHEN I STOP AND RESTART MY VEHICLE. THE STEERING WHEEL HAS LOCKED UP ON ME ON MAJOR HIGHWAYS NUMEROUS TIMES AS A CONSEQUENCE, MAKING IT VERY DANGEROUS TO DRIVE. I HAVE HAD TO AVOID ACCIDENTS WITH DRIVING SKILLS AND PRAYER. FROM MY OWN PERSONAL RESEARCH I HAVE DISCOVERED THAT OTHER SATURN OWNERS HAVE ENCOUNTERED THE SAME PROBLEM, WHICH IS WHY I HAVE DONE NOTHING TO CORRECT THE FAILURE HOPING THAT A RECALL WILL BE INITIATED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10374000January 3, 2011STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE STEERING WHEEL SUDDENLY BECAME DIFFICULT TO MANEUVER WHEN TURNING IN EITHER DIRECTION WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373996January 3, 2011STEERING
2006 SATURN ION POWER STEERING FAILURE. INTERMITTENT LOSS OF POWER STEERING. 1. WAS WORKING NORMALLY, THEN JUST STOPS WORKING WITHOUT WARNING. PWR STR INDICATOR COMES ON TO INDICATE THE POWER STEERING HAS FAILED. 2. INTERMITTENTLY WORKS THEN STOPS WORKING. FAILURE OCCURS ONCE PER DAY TO ONCE PER WEEK. IT DOESN'T SEEM TO MATTER HOW LONG THE CAR HAS BEEN DRIVEN. LOSS OF POWER STEERING HAS HAPPENED AFTER 5 MINUTES OF DRIVING OR AS LONG AS 1 HOUR OF DRIVING. 3. TURNING THE IGNITION OFF FOR A FEW SECONDS TO 30 SECONDS SEEMS TO TEMPORARILY CURE THE PROBLEM. TURN THE CAR OFF. WAIT. TURN IT BACK ON AND THE POWER STEERING WORKS NORMALLY FOR THE NEXT 10 TO 200 MILES, THEN THE PROBLEM RE-OCCURS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10374022January 3, 2011STEERING
I HAVE A 2004 SATURN ION. THE POWER STEERING GOES OUT WHILE DRIVING. THIS IS SERIOUSLY DANGEROUS. GM CLAIMS THAT THE CAR CAN STILL BE DRIVEN WITH EXTRA EFFORT. THAT'S BULL!!!! I AM A 200 POUND 6FT TALL MAN. AND I CANNOT STEER THE CAR INTO INTO A DRIVE WAY TO EXIT THE ROADWAY WHEN THIS HAPPENS. IF MY WIFE WAS DRIVING THE VEHICLE THIS COULD CAUSE A SERIOUS ACCIDENT. I PURCHASED THIS CAR USED WITH 96000 MILES ON IT. HOW DOES THE SORRY EXCUSE FOR A RECALL FROM GM HELP ME?!!!!! 10 YEAR OR 100K MILE. MY CAR NOW HAS 150K MILES ON IT. PLEASE MAKE GM DO A FULL RECALL ON THESE VERY DANGEROUS VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373605December 31, 2010ELECTRICAL SYSTEM
I OWN A 2004 SATURN ION. FOR THE PAST TWO YEARS WHEN THE TEMPERATURE IS BELOW 36 DEGREES THE VEHICLE FAILS TO START. THE IGNITION LOCKS ME OUT UNTIL THE ANTI THEFT DEVICE RESETS AND I CAN TRY AGAIN. AFTER READING ABOUT MANY OTHERS EXPENSIVE SOLUTIONS TO THIS ISSUE WITHOUT RESOLVE OR RECALL BY GM, I HAVE BOUGHT A SMALL ELECTRICAL HEATER TO SET ON MY FLOOR BOARD ON THE DRIVERS SIDE OF THE VEHICLE. THIS WARMS UP THE IGNITION INSIDE THE CAR AND IT STARTS RIGHT UP. UNTIL I FOUND THIS SOLUTION I WAS LATE TO WORK, LATE FOR APPOINTMENTS AND ONCE STRANDED IN FRIGID TEMPERATURES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373434December 30, 2010STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION LEVEL 2. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED INTERMITTENTLY AND THEN SHE LOST THE ABILITY TO CONTROL THE VEHICLE. THE FAILURE BEGAN SIX WEEKS AGO. THE CONTACT DID NOT INFORM THE DEALER DUE TO DIAGNOSTIC TESTING AND REPAIR COST. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE CURRENT MILEAGE WAS 47,893. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373441December 30, 2010STEERING
2006 SATURN ION POWER STEERING FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373487December 30, 2010STEERING
THE POWER STEERING GOES OUT RANDOMLY ON MY 2007 SATURN ION ALMOST CAUSING 2 SEVERE ACCIDENTS. ONCE THE CAR IS RESTARTED POWER STEERING IS FINE AND WHO KNOWS WHEN IT JUST GOES OUT CAUSING STEERING TO BE QUITE DIFFICULT ESPECIALLY DEPENDING ON WHO IS DRIVING THE CAR AND WHEN IT GOES OUT!!! COMPLETELY UNSAFE. IS THIS COVERED ANYWHERE TO GET FIXED? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373559December 30, 2010ELECTRICAL SYSTEM
TL*THE CONTACT OWNS 2007 SATURN ION. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION AND SHE WAS UNABLE TO TURN THE VEHICLE OFF. SHE ALSO DISCONNECTED THE BATTERY AND THE VEHICLE WOULD NOT SHUT OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 71,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373314December 29, 2010STEERING
POWER STEERING GOES OUT ON 2007 SATURN ION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10374159December 29, 2010STEERING
THIS CAR IS EXPERIENCING THE SAME ISSUE THAT GM HAS ISSUED A RECALL FOR. THE ELECTRONIC POWER STEERING MOTOR IS FAILING AND THE PWR STRNG WARNING LIGHT COMES ON. THE STEERING IS VERY DIFFICULT (TWO HANDS ABSOLUTELY NECESSARY) FOR A STRONG DRIVER DURING SLOW SHARP TURNS. A POTENTIAL COLLISION IS HIGHLY LIKELY. OTHER COMPLAINTS ARE ON THE WEB WITH MANY PEOPLE AVOIDING DRIVING THE VEHICLE AT ALL DUE TO THE INABILITY TO PREDICT OCCURRENCES AND THE IMMEDIATE EFFECT THE LOSS OF POWER HAS. HOW CAN TWO MODELS WITH THE SAME EQUIPMENT BE RECALLED (COBALT AND G5) AND NOT THE SATURN ION?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372643December 28, 2010ELECTRICAL SYSTEM
ACCORDING TO WHAT I CAN RECALL, INITIALLY, I WAS CONTACTED BY SATURN/GM THAT I MIGHT HAVE DEFECT IN MY IGNITION BUT THAT THEY MIGHT OR MIGHT NOT MAKE A RECALL ON IT LATER BUT I SHOULD HAVE IT REPAIRED IF I HAD PROBLEMS WITH IT. I DID HAVE PROBLEMS SO I PAID TO HAVE IT REPLACED. SUBSEQUENTLY, I STILL HAD PROBLEMS STARTING MY CAR DUE TO LOCKING FEATURES. THIS MEANT THAT WHEN I TRIED TO TURN THE KEY IT WOULD NOT TURNOVER. FORTUNATELY, I LEARNED TO CONTINUE TRYING TO DO THIS, AND EVENTUALLY IT WOULD START. THIS IS A DANGEROUS FEATURE ESPECIALLY TO ME BECAUSE I AM A WOMAN WHO TRAVELS IN BLIGHTED NEIGHBORHOODS AND WORKS AND LIVES IN THEM AS WELL. THE CRIME RATE IN MY CITY OF NEW ORLEANS LEADS THE NATIONS IN MURDERS. NO ONE ELSE IN MY HOUSEHOLD IS WILLING TO DRIVE MY CAR BECAUSE THEY KNOW THAT THEY CAN'T RESTART IT. LATELY, THE CAR HAS A NEW AND EVEN MORE DANGEROUS PROBLEM. IF I PARK IT IN A CERTAIN WAY, MAYBE ON A SLIGHT GRADE, IT WILL TURNOVER BUT SOUNDS LIKE THERE IS NO CONNECTION AND IT WON'T START UNTIL I PHYSICALLY PUSH THE VEHICLE. AT 60 YEARS OF AGE, THIS IS NOT AS EASY AS I WOULD PREFER BUT IT IS THE ONLY WAY TO GET IT TO START. SINCE THIS HAPPENED TO ME WHEN I WAS ALONE AT NIGHT MAKING A NIGHT DEPOSIT AT A BANK, I AM TERRORIZED BY WHAT WILL HAPPEN TO ME SHOULD I PARK SOMEWHERE I AM TOO CLOSE TO OTHER CARS THAT I CAN'T PUSH IT AT ALL, OR WHAT IF IT WILL NEVER START? TOO BAD, BECAUSE THE SATURN HAS BEEN SUCH A GREAT CAR AND IT'S MANUAL TRANSMISSION IS ONE OF MY FAVORITE THINGS. I WOULD NOT LIKE TO LOSE MY ENTIRE VEHICLE, BUT I WOULD LIKE THESE FEATURES REPAIRED SO THAT THEY WORK PROPERLY IN THE FUTURE. THE APPROXIMATE DATE BELOW ALLUDES TO WHEN I MAY HAVE FIRST NOTICED THE FIRST PROBLEM. ANOTHER PROBLEM IS THAT I HAD NO IDEA HOW TO MAKE A COMPLAINT, AND HAD I NOT READ AN ARTICLE IN THE NYTIMES ABOUT SATURN, I WOULD NOT HAVE FIGURED OUT WHO TO CONTACT AT ALL. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372672December 28, 2010ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHEN TRYING TO START THE VEHICLE, THE LOCK OUT WARNING LIGHT WOULD ILLUMINATE AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR ON AN INTERMITTENT BASIS WHEN THE TEMPERATURE WAS 35 DEGREES AND BELOW. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THEY WOULD NEED TO REPLACE THE STARTER. THE STARTER FOR THE VEHICLE WAS REPLACED YET THE FAILURE PERSISTED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 20,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372704December 28, 2010STEERING
TL* THE CONTACT OWNS 2006 SATURN ION II. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD FAIL SPORADICALLY. THE CONTACT WOULD SHUT OFF THE ENGINE AND THE POWER STEERING ASSIST WOULD RESENT MOMENTARILY BEFORE THE FAILURE RECURRED. THE CONTACT STATED THAT WHEN THE FAILURE WOULD OCCUR, IT WAS EXTREMELY DIFFICULT FOR HIM TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 61,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373060December 27, 2010STEERING
POWER SEERING INDICATOR CAME ON IN THE DISPLAY (NOT THE LOW FLUID WARNING LIGHT) AND POWER STEERING WAS NO LONGER AVAILABLE. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE POWER STEERING FUNCTIONALITY RETURNS FOR A VARIABLE LENGTH OF TIME. THIS HAS HAPPENED MULTIPLE TIMES NOW WITH THE TIME BETWEEN INCIDENTS RANGING FROM 5 MINUTES TO SEVERAL HOURS. THIS HAS HAPPENED WITH SPEEDS RANGING FROM 25 TO 75 MPH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372592December 27, 2010STEERING
ELECTRIC POWER ASSIST STEERING FAILURE. EVERY STARTUP WITHIN 5 MINUTES OF STARTING AUTOMOBILE ELECTRIC POWER ASSIST FAILS AND CAR BECOMES VERY DIFFICULT TO STEER. VEHICLE HAS NOT BEEN FIXED BECAUSE OF EXPENSE OF DEALERSHIP REPLACEMENT OF OVER 900 DOLLARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372445December 26, 2010ELECTRICAL SYSTEM
ON MORNINGS WHEN IT IS COLD AND HAS BEEN DURING THE NIGHT AS WELL, MY 2004 SATURN ION WILL NOT START. IT HAS HAPPENED THREE TIMES NOW. I HAVE ALREADY REPLACED THE BATTERY AND NOW I AM GOING TO HAVE TO TAKE MY CAR TO ANOTHER SHOP IN ORDER FOR IT TO DIAGNOSE THE REASON IT IS NOT STARTING. THE FIRST MECHANIC SAID IT IS THE TBS THAT IS OUT ON THE NO CRANK, NO START FOR THE IGNITION. THE OLD PART IS STILL CURRENTLY IN MY CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372215December 23, 2010ELECTRICAL SYSTEM
TL*THE CONTACT OWNS 2004 SATURN ION 3. THE CONTACT STATED THAT WHEN THE WEATHER BECAME EXTREMELY COLD SHE WAS UNABLE TO TAKE THE KEY OUT OF THE IGNITION. SHE STARTED TO NOTICED THE FAILURE WHEN SHE PARKED THE VEHICLE OUTSIDE. SHE ALSO MENTIONED THAT THE ONLY WAY SHE WAS ABLE TO TAKE THE KEY OUT OF THE IGNITION WAS TO PLACE A HOT TOWEL AROUND THE STEERING COLUMN. THE CONTACT WILL TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 162,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10371920December 21, 2010STEERING, ELECTRICAL SYSTEM
2006 SATURN ION. DAUGHTER HIGHWAY DRIVING RETURNING FROM COLLEGE, INDICATOR LIGHT ON DASH CAME, POWER STEERING FAILED. SHE PULLED OVER TURNED VEHICLE OFF, TURNED BACK ON AND IT DROVE FINE. NEXT DAY DRIVING AT A SLOWER SPEED THE SAME THING HAPPENED. THIS HAS HAPPENED SEVERAL TIMES SINCE. CONTACTED AUTHORIZED SATURN SERVICE DEALER, THEY SAID THEY ARE AWARE OF SIMILAR PROBLEMS BUT AFTER TAKING OUR VIN# INDICATED GM HAS NOT MADE A RECALL FOR OUR VEHICLE. TO REPAIR THIS AT THE DEALERSHIP WE ARE LOOKING AT $300+. I JUST SPENT OVER $200 SIX MONTHS AGO ON A PROBLEM I FEEL GM SHOULD ALSO OWN UP TO...THE IGNITION PROBLEM WITH THE KEY STICKING IN THE IGNITION AND NOT ABLE TO TURN THE VEHICLE OFF. I KNOW THIS ELECTRIC STEERING PROBLEM IS ALSO SHOWING UP IN OTHER GM VEHICLES AND FOR WHAT EVER REASON THEY ARE ONLY FIXING A SELECT FEW IN A SELECT FEW STATES ACROSS THE COUNTRY. I HAVE READ WHERE THERE HAVE BEEN 14 ACCIDENTS RESULTING IN DEATHS TRACING BACK TO THIS PROBLEM. I FEEL MY DAUGHTERS SAFETY IS AT RISK. I DON'T UNDERSTAND WHY AN AMERICAN COMPANY WOULD ALLOW THE SAFETY OF PEOPLE TO BE COMPROMISED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0