Saturn Ion Complaints

4,344 consumer complaints on file.

#10402958May 27, 2011
STEERING, ELECTRICAL SYSTEM
POWER STEERING REPEATEDLY GOES OUT. TURNING THE CAR OFF AND ON "FIXES" IT FOR A SHORT TIME THEN IT HAPPENS AGAIN. SOMETIMES AFTER 20 MINUTES OF DRIVING AND SOMETIMES 30 SECONDS AFTER RESTARTING. IT STARTED AS A VERY INTERMITTENT ISSUE BUT HAS SINCE GOTTEN WORSE AS TIME GOES ON. BEFORE THIS STARTED I HAD OTHER ELECTRICAL ISSUES. FIRST THE ODOMETER WOULD FLASH ON AND OFF AND OCCASIONALLY FLASH "TRUNK". LATER THE INDICATOR LIGHT FOR THE PARKING BRAKE WOULD COME ON WITHOUT TOUCHING THE BRAKE. THEY EVENTUALLY WENT AWAY THEN THE STEERING ISSUE STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402675May 25, 2011
ELECTRICAL SYSTEM
KEY STUCK IN CAR EVERY DAY SINCE I HAVE PURCHASE THE CAR. CAR CUTS OFF WHILE DRIVING SINCE I HAVE PURCHASED THE CAR, NOW CAR WONT START AT ALL, LIGHTS ON DASH COME ON THEN ABOUT 20 SECONDS LATER THEY ALL GO OUT CAR WONT TURN OVER, IT WAS PARKED GOT IN TO START IT UP TO HEAD HOME FROM WHERE I WAS WITH MY 11 YR OLD DAUGHTER AND CAR WOULD NOT START. LUCKILY I HAVE ROAD SIDE ASSISTANCE THEY TOWED THE CAR TO MY HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402623May 24, 2011
ELECTRICAL SYSTEM
ON 4/26/11, I TOOK MY CAR IN FOR REPAIRS AND THE DEALER REPLACED THE FUEL PUMP, WHICH WAS COVERED BY A RECALL. AT THAT TIME, I PURCHASED AN EXTENDED WARRANTY THAT HAD A 30 DAY AND 1,000 MILES WAITING PERIOD. ON 5/22/11, I DROVE HOME AND WENT TO TURN MY KEY OFF AND IT WOULD NOT TURN OFF. I HAD TO CALL AAA TO COME OUT AND THEY PULLED A FUSE TO GET THE ENGINE TO SHUT OFF. THEN THEY DISCONNECTED THE BATTERY AND PUT THE FUSE BACK IN. I HAD TO HOOK THE BATTERY BACK UP TO DRIVE THE VEHICLE TO THE DEALERSHIP. THEY HAD TO REPLACE THE CYLINDER LOCK AND HOUSING FOR A COST OF $594.00. THIS PROBLEM SHOULD BE CONSIDERED A SAFETY ISSUE AND BE SUBJECT TO A RECALL! I HAVE SEEN 138 COMPLAINTS JUST ON THIS ISSUE ALONE. WHAT DOES IT TAKE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403432May 24, 2011
ELECTRICAL SYSTEM
APPROXIMATELY 1 YEAR AGO I STARTED HAVING PROBLEMS GETTING THE KEY IN THE IGNITION TO GO BACK TO THE 'LOCK' POSITION WHEN I TURNED THE CAR OFF. AFTER JIGGLING THE KEY IT WOULD EVENTUALLY COME OUT - UNTIL THIS PAST SUNDAY WHEN THE KEY REFUSED TO TURN AT ALL AND I WAS UNABLE TO SHUT MY CAR OFF. I TOOK IT TO THE DEALERSHIP WHERE I HAD TO REMOVE THE IGNITION FUSE TO SHUT OFF THE CAR. I RECEIVED A PHONE CALL FROM THE DEALERSHIP MONDAY MORNING AND WAS QUOTED A PRICE OF $390 PLUS TAX TO REPLACE THE IGNITION CYLINDER. I WAS TOLD AT THAT TIME HOW IT WOULD BE FIXED BECAUSE THEY HAVE REPLACED MANY IGNITIONS DUE TO THE SAME PROBLEM. BASED ON THAT INFORMATION, I DID SOME RESEARCH ON THE INTERNET AND FOUND A WEB-SITE (HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/SATURN_IGNITION_LOCK.HTML) WITH 88 PAGES OF COMPLAINTS FROM OTHER SATURN OWNERS EXPERIENCING THE SAME ISSUE. GENERAL MOTORS HAS KNOWN ABOUT THIS FOR OVER 5 YEARS (AT LEAST) AND HAS NOT ISSUED A RE-CALL NOTICE. HOW MANY CONSUMERS DOES IT TAKE TO GET THEM TO BE A RESPONSIBLE COMPANY? I CONTACTED GM AND VOICED MY CONCERN. THE TWO INDIVIDUALS I SPOKE TO WERE RATHER SNIPPY. THEY WERE ALSO LESS THAN CORDIAL WHEN THEY SPOKE TO THE DEALERSHIP - WANTING TO KNOW WHY I WAS GIVEN THEIR PHONE NUMBER. I TOLD GM THAT I HAVE DOCUMENTATION SHOWING THIS HAS BEEN AN EXISTING PROBLEM WITH THE SATURN LINE AND THEY HAVE KNOWN ABOUT IT SO MY QUESTION TO THEM WAS WHY HAVEN'T YOU ISSUED A RE-CALL. THEIR RESPONSE WAS 'WE CAN'T ACCEPT THIRD PARTY DOCUMENTATION AS PROOF OF ANY PROBLEM'. IT ENDED UP THAT I ONLY HAD TO PAY $100, WHICH I AM VERY GRATEFUL ABOUT BUT I WOULD STILL LIKE THE CORPORATION OF GENERAL MOTORS TO BE HELD ACCOUNTABLE FOR AN OBVIOUS DESIGN FLAW THAT COULD RESULT IN A VERY DEADLY OUTCOME IF SOMEONE WAS NOT ABLE TO TURN THEIR CAR OFF IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402195May 20, 2011
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING, THE POWER STEERING LAMP ILLUMINATED AND THE STEERING FAILED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,820.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402096May 19, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 40 MPH, THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND SHE WAS UNABLE TO STEER THE VEHICLE. SHE WAS ABLE TO POWER THE VEHICLE OFF AND RESTART AS THE VEHICLE OPERATED AS NORMAL. THE FAILURE RECURRED INTERMITTENTLY. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402135May 19, 2011
STEERING
THE POWER STEERING IN MY 2006 SATURN ION 3 STARTED NOT WORKING ON THE HIGHWAY AND I NEEDED TO PULL OVER ALMOST GETTING INTO AN ACCIDENT. AFTER I TURNED THE CAR OFF AN ON THE PROBLEM WENT AWAY OR SO I THOUGHT OVER THE COURSE OF THE NEXT 3 WEEKS THE SITUATION GOT WORSE AND NOW 3 SECONDS AFTER THE CAR IS TURNED ON THE ELECTRONIC POWER STEERING JUST GOES OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401415May 18, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHEN THE VEHICLE WAS TURNED ON IT FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY, AND ON ONE OCCASION THE VEHICLE STALLED WITHOUT WARNING. THE MANUFACTURER TOOK FILED REPORT 71948037911 AND ADVISED THAT THEY WERE NOT AWARE OF THE FAILURE, AND THERE WERE NO RELATED RECALLS. THE VEHICLE WILL BE TAKEN TO THE LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILES WERE 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401375May 17, 2011
STEERING
WHILE DRIVING THE POWER STEERING GOES OUT. ONCE YOU TURN THE CAR OFF AND TURN IT BACK ON THE POWER STEERING COMES BACK FOR A SHORT WHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400795May 13, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT HER KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY REPLACED THE CYLINDER AND HOUSING. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS TO THE FAILURE AND PROVIDED NO ASSISTANCE. THE CURRENT MILEAGE WAS 56,000 AND THE FAILURE MILEAGE WAS 55,803.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399967May 11, 2011
STEERING
POWER STEERING LIGHT COMES ON AND HARD TO STEER. TURN OFF ENGINE AND RESTART AND IT WORKS FOR A SHORT TIME AGAIN. STEERING IS ALMOST IMPOSSIBLE WHEN THIS HAPPENS AND WOULD BE DISASTROUS ON A TURN. CAN'T BELIEVE THERE HASN'T BEEN A RECALL WITH ALL THE COMPLAINTS I HAVE SEEN SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399907May 10, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT NOTICED THAT WHEN ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION, THE KEY WOULD REMAIN STUCK AND SHE WAS UNABLE TO POWER THE VEHICLE OFF. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE TO THE CONTACT AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 58,000 AND THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399604May 9, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE MAINTENANCE. THE CONTACT WAS ADVISED THAT THERE WAS A FUEL LEAK CAUSED BY A FAULTY FUEL PUMP. THERE WAS FUEL LEAKING FROM THE FUEL TANK AND DRIPPING DOWN THE SIDE OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS NO RECALL FOR THE VEHICLE AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399709May 9, 2011
STEERING
2006 SATURN ION 2 SEDAN: "PWR STR" LIGHT CAME ON AND STEERING WHEEL LOCKED. I STOPPED THE CAR, TURNED IT OFF AND RESTARTED IT, AND I DROVE 1/2 OF A MILE AND "PWR STR" LIGHT CAME ON AGAIN AND THE STEERING WHEEL LOCKED AGAIN. I AM CONCERNED FOR MY SAFETY BECAUSE IF THIS HAS HAPPENED ON THE FREEWAY I COULD HAVE BEEN SERIOUSLY INJURED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399442May 7, 2011
STEERING
POWER STEERING ASSIST FAILURE. AT HIGHWAY SPEED OF 65 MPH THE POWER STEERING WARNING LIGHT CAME ON. IT OCCURRED AFTER APPROXIMATELY 2 HOURS OF DRIVING. AT THAT SPEED IT WAS NOT ESPECIALLY DIFFICULT TO STEER BUT WHEN EXITING THE HIGHWAY IT BECAME EXTREMELY DIFFICULT. AFTER SHUTTING THE CAR OFF FOR APPROX. 5 MINUTES WHEN I TURNED IT BACK ON THE WARNING LIGHT WAS OFF AND THE POWER STEERING THEN WORKED. TOOK IT IMMEDIATELY TO MY MECHANIC AND FOUND THAT IT WAS THE POWER STEERING MODULE. THE SAME AS WAS RECALLED BY GM ALTHOUGH OUR 2006 SATURN ION WAS NOT INCLUDED IN THAT RECALL. WE HAVE APPROX. 113,000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399320May 6, 2011
STEERING
SUDDEN LOSS OF ELECTRONIC POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399329May 6, 2011
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 5 MPH THE POWER STEERING FAILED. DURING THE FAILURE A POWER STEERING LIGHT BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND SHUT OFF. AFTER A FEW MINUTES, THE CONTACT RESTARTED THE VEHICLE AND THE STEERING FUNCTIONED NORMALLY. APPROXIMATELY ONE WEEK LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 59,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399370May 6, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE PARKED, THE CONTACT ATTEMPTED TO TURN THE IGNITION OFF; HOWEVER, THE SHE WAS UNABLE TO TURN THE KEY IN THE IGNITION SWITCH. THE CONTACT WAS IN THE PROCESS OF NOTIFYING BOTH THE DEALER AND MANUFACTURER FOR ASSISTANCE REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,961.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399246May 5, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHEN THEY KEY WAS INSERTED IN THE IGNITION, THE VEHICLE WOULD NOT START AND THE KEY WOULD BECOME STUCK. THE CONTACT STATED A KEY LOCK LIGHT ILLUMINATED ON THE DASHBOARD WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT INSPECTED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398177April 28, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE SMELL OF FUEL WAS EXCESSIVE INSIDE THE GARAGE. THE CONTACT NOTICED NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE, DELIVERY:FUEL PUMP). THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL WHO STATED THAT THE VIN WAS INCLUDED IN THE RECALL BUT THE VEHICLE WAS REGISTERED IN STATE NOT COVERED BY THE RECALL. THE MANUFACTURER STATED THAT THEY WOULD CALL WITH A DECISION REGARDING A RECALL IN 24 HOURS. THE CONTACT HAD NOT RECEIVED A RETURN CALL FROM THE MANUFACTURER. THE CONTACT CALLED THE DEALER REGARDING THE RECALL. THE DEALER STATED THE MANUFACTURER HAD TO CONFIRM THE RECALL BEFORE THEY COULD PERFORM A REMEDY REPAIR. THE CONTACT STATED THE MANUFACTURER HAD NOT RESPONDED IN A TIMELY FASHION TO THE SAFETY ISSUE THAT COULD CAUSE A FIRE. THE FAILURE MILEAGE WAS 124,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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