Saturn Aura Complaints

1,444 consumer complaints on file.

#10554335December 2, 2013
ELECTRICAL SYSTEM
I EXPERIENCED THE PARKING ISSUE BEFORE THE RECALL WAS ISSUED. SATURN SAID IT WAS MY BATTERY AND CHARGED OVER $100 TO REPLACE IT EVEN THOUGH I HAD A AAA REPORT SAYING THE BATTERY WAS FINE BEFORE THEY TOWED MY CAR IN. I LITERALLY DROVE THE CAR HOME FROM THE DEALER, PUT MY CAR IN PARK AND IT WOULD NOT START AGAIN. SATURN PICKED UP MY CAR FOR FREE AND FIXED THE ISSUE UNDER WARRANTY BUT REFUSED TO REFUND ME FOR THE BATTERY. I BROUGHT MY CAR IN AGAIN WHEN THE RECALL WAS ISSUED AND THEY STILL WOULD NOT REFUND THE BATTERY COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554329December 2, 2013
EXTERIOR LIGHTING
THE THIRD BRAKE LIGHT DOES NOT ALWAYS RESPOND AND LIGHT UP WHEN THE BRAKE PEDAL IS PRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553840November 26, 2013
POWER TRAIN
I PARKED THE VEHICLE AT THE AIRPORT IN HONOLULU HI. PLACED THE SHIFTER IN PARK, REMOVED THE KEY AND STARTED TO GET OUT OF THE VEHICLE WHEN IT STARTED ROLLING DOWN THE HILL. I JUMPED BACK IN THE VEHICLE AND USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. IT NOW WILL NOT SHIFT INTO PARK OR REVERSE. ALSO THE VEHICLE WILL NOT START WITHOUT DISCONNECTING THE SHIFTER IN ORDER TO PLACE IT IN PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553303November 22, 2013
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
AT THE MALL, CAR SPUTTERED 5-10 TIMES BEFORE FINALLY STARTING. AS I WAS LEAVING MALL PARKING LOT DOING 15-20MPH, CAR SUDDENLY LOSS ENGINE POWER AND BEGAN TO SHAKE / SHUTTER. DASHBOARD CONSOLE DISPLAYED REDUCED ENGINE POWER AND SERVICE TRACTION. CAR WOULDN'T GO FASTER THAN 20-25MPH. I HAD TO TAKE SIDE STREETS TO GET HOME. CAR LATER TOWED TO DEALER. DEALER FOUND LEAKING FUEL PUMP AND THROTTLE BODY CABLE CONNECTOR LOOSE/DIRTY. TECH REMOVED CONNECTOR FROM THROTTLE BODY, CLEANED IT, ADDED DI-ELECTRIC GREASE AND RE-CONNECTED IT. ENGINE POWER REGAINED. FUEL PUMP REPLACED AT ANOTHER GARAGE DUE TO COST AT DEALER. NOTE: THIS WAS 2ND TIME CAR WAS TAKEN TO SAME DEALER WITH SAME PROBLEM. I WAS TOLD IT WAS "BAD" GASOLINE AND WAS CHARGED ABOUT $86.00 (NOT INCLUDING TOWING CHARGE). ALSO TOLD TO USE PREMIUM GAS AT ANOTHER GAS COMPANY. FUEL PUMP PROBLEM NOT FOUND EVEN WHEN THEY WERE TOLD ABOUT STRONG FUEL SMELL COMING FROM REAR, DRIVERS SIDE AFTER CAR SITS FOR AWHILE. ASKED FOR REIMBURSEMENT FROM DEALER OWNER, BUT IT WAS DENIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552691November 18, 2013
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
10/15/2010- BRAKE LIGHT STAYS ON WHEN DRIVING, AND TURNS OFF WHEN BRAKE IS APPLIED. TOM BANNEN CHEVROLET REPLACED THE INTERNAL FAULT SWITCH UNDER WARRANTY. 11/04/2010- BRAKE LIGHT STAYS ON WHEN DRIVING, AND TURNS OFF WHEN BRAKE IS APPLIED. TOM BANNEN CHEVROLET APPLIED DIOLECTRIC GREASE TO CONNECTOR PINS UNDER WARRANTY. 9/13/2012- BRAKE LIGHT STAYS ON WHEN DRIVING, AND TURNS OFF WHEN BRAKE IS APPLIED. TOM BANNEN CHEVROLET CALIBRATED THE BRAKE PEDAL POSITION AT MY COST. 11/13/2013 BRAKE LIGHT STAYS ON WHEN DRIVING, AND TURNS OFF WHEN BRAKE IS APPLIED. TOM BANNEN CHEVROLET NOW STATES THAT THEY "THINK" IT IS THE BODY CONTROL MODULE. THIS HAS BEEN A PERSISTENT PROBLEM WITH THIS CAR, AND THIS ISSUE IS WELL DOCUMENTED WITH SATURN AURA'S. THIS IS A MAJOR SAFETY ISSUE WITH THESE CARS, AND WILL END UP IN SOMEONE GETTING REAR ENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552417November 15, 2013
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BRAKE LIGHTS COME ON WHEN PEDDLE IS NOT PRESSED, ALSO THE CUTS THE CRUISE OFF WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551991November 12, 2013
ELECTRICAL SYSTEM, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE HAD MY CAR FOR ABOUT 1 YEAR NOW AND I HAVE BEEN HAVING ISSUES WITH IT SINCE I LEFT THE DEALER SHIP. THE CAR HAS BEGUN TO GIVE ME A TRACTION CONTROL LIGHT, ENGINE POWER REDUCED LIGHT, AND CHECK ENGINE LIGHT. I WAS DRIVING DOWN THE ROAD TRYING TO GET TO WORK WHEN I CAME UP TO A HILL. I STARTED GOING UP THE HILL AS USUAL AND THE CAR ALL OF SUDDEN LOST ALL POWER. IT WOULD NOT GO ABOVE 45 MILES PER HOUR AND WAS STRUGGLING TO DO EVEN THAT. IT TOOK ME ABOUT 10 MINUTES TO GET THE HILL WHERE I SHUT MY CAR OFF AND WAITED ABOUT 10 MINUTES. AFTER THE 10 MINUTES I TURNED MY CAR BACK ON AND IT FUNCTIONED AS NORMAL. IF THERE IS A PROBLEM GOING ON IN THE CAR WHY WOULD BE CLEARED AFTER 10 MINUTES OF BEING OFF? THIS CAR NEEDS TO BE RECALLED BEFORE SOMEONE DOESN'T SEE THAT THE AURA IN FRONT OF THEM IN BEING FORCED BY THE COMPUTER TO SLOW DOWN. THE BREAK LIGHTS DO NOT COME ON WHEN THIS OCCURS. I HAD TO SHUT MY CAR OFF 3 TIMES JUST TO MAKE IT 5 MILES WHERE I COULD GET IT LOOKED AT. THE POWER STEERING IN MY CAR IS ALSO WHACKED OUT. I WILL BE DRIVING DOWN THE ROAD AND IT WILL START TURNING THE WHEEL BACK AND FORTH. I HAVE SEEN THIS HAPPEN IN OLDER CARS, IT IS USUALLY CAUSED BY A BAD U JOINT. IN THIS PARTICULAR CASE IT IS NOT. AFTER THIS OCCURRED I SLOWED DOWN AND PULLED OVER ON THE SIDE OF THE ROAD AND PLACED MY CAR IN PARK. THE STEERING WAS STILL SHAKING BACK AND FORTH RAPIDLY. I HAVE TAKEN IT TO MANY DEALERS AND ASKED IF THEY COULD DETERMINE A CAUSE. ALL OF THEM HAVE SAID THE SAME THING, "I HAVE NEVER SEEN THAT HAPPEN BEFORE". I WISH I WOULD HAVE LOOKED INTO ALL OF THE REVIEWS ABOUT THIS CAR BEFORE I BOUGHT IT. THERE ARE HUNDREDS OF INSTANCES OF THIS HAPPEN TO AURA OWNERS AND I THINK IT TIME GM PAYS FOR IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551676November 10, 2013
SERVICE BRAKES, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
BRAKE LIGHTS COME ON WHEN FOOT IS OFF THE BRAKE PEDAL. BRAKE LIGHTS WILL ONLY TURN OFF IT PEDAL IS TAPPED BUT BRAKE LIGHTS WILL AGAIN COME ON A SHORT TIME LATER 10 SECONDS +/- WITHOUT FOOT ON PEDAL. ALSO THE CRUISE CONTROL WILL EITHER NOT ENGAGE OR WILL DISENGAGE ON ITS OWN . THE BRAKE LIGHT PROBLEMS IS OBVIOUSLY DANGEROUS. I'VE TALKED TO SEVERAL OTHER PEOPLE WHO HAVE THIS SAME PROBLEM WITH THE AURA, G6, MALIBU BUILD PLATFORM. PLEASE ISSUE A SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551232November 7, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SIMILAR TO THE REASON FOR THE RECALL ON THE PONTIAC G6, MY SATURN'S BRAKE LIGHTS WORK IN REVERSE AT TIMES. WHEN THE CRUISE CONTROL DISENGAGES OR REFUSES TO ENGAGE, THE BRAKE LIGHTS COME ON WITHOUT APPLYING THE BRAKE PEDAL. WHEN THE BRAKE PEDAL IS DEPRESSED, THE BRAKE LIGHTS GO OUT. IF IS ONLY A MATTER OF TIME BEFORE I GET REAR-ENDED. FROM WHAT I UNDERSTAND, THE "FIX" ON THE PONTIAC G6 WAS ONLY A TEMPORARY FIX AND THESE DRIVERS FACE SIMILAR CONSEQUENCES ONCE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550696November 3, 2013
SERVICE BRAKES, EXTERIOR LIGHTING
THE BRAKE LIGHTS ARE ON ALL THE TIME WHILE THE CAR IS RUNNING. IF THE BRAKE PEDAL IS TAPPED, THE LIGHTS GO OFF BRIEFLY, THEN COME BACK ON AGAIN. IF THE BRAKES ARE APPLIED, THE LIGHTS GO OFF BRIEFLY, THEN COME ON AS THEY SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550595November 2, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS HAS BEEN AN ONGOING ISSUE FOR THIS VEHICLE, ORIGINALLY STARTED OVER A YEAR AGO BUT HAPPENED VERY RARELY, NOW IT IS HAPPENING NEARLY EVERY TIME THE VEHICLE IS DRIVEN. OCCASIONALLY THE BRAKE LIGHTS WILL TURN ON AND STAY ON. THIS DISABLES THE CRUISE CONTROL. WHILE THE LIGHTS STAY ON IF THE BRAKE PEDAL IS DEPRESSED THE BRAKE LIGHTS FLASH OFF AND TURN BACK ON, REMAINING ON. THE ELECTRONIC STABILITY CONTROL LIGHT FLASHES OR REMAINS ILLUMINATED WHILE THE PROBLEM PERSISTS. RANDOMLY THE ISSUE WILL RESOLVE ITSELF WHILE DRIVING. TURNING OFF THE VEHICLE AND TURNING BACK ON DOES NOT ALWAYS FIX THE BRAKE LIGHT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550164October 30, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
MY BRAKES LIGHTS ARE ILLUMINATED, WHILE I'M DRIVING AND NOT PRESSING THE BRAKE PEDAL. THE BRAKE LIGHTS GO OFF WHEN I PRESS THE BRAKE PEDAL. THE "SERVICE ESC / SERVICE TRACTION" IS MORE-OFTEN-THAN-NOT ILLUMINATED ON THE INSTRUMENT PANEL. WHEN "SERVICE ESC / SERVICE TRACTION" IS LIT, THE CRUISE CONTROL WILL NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549039October 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE RESTARTED INDEPENDENTLY AND SIMULTANEOUSLY WITH THE INTERMITTENT RELEASE OF ALL FOUR AUTOMATED DOOR LOCKS. THE CONTACT CONTINUED TO DRIVE WITH CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549190October 23, 2013
SERVICE BRAKES, EXTERIOR LIGHTING
MY BRAKE LIGHTS TURN ON WHILE I'M DRIVING AND THIS IS SAFETY ISSUE FOR ME AND MY FAMILY DRIVING IN THE CAR. THE DEALERSHIP WILL NOT HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548930October 22, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKE LIGHTS FAILED TO OPERATE NORMALLY AS THE ESC TRACTION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT AN UNKNOWN PART HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548680October 21, 2013
STEERING
WHILE DRIVING AT LOW SPEEDS, I DISCOVERED A SLIGHT NOISE COMING FROM THE STEERING COLUMN EACH TIME I TURNED THE STEERING WHEEL. IN ADDITION TO THE NOISE, I FELT A "POPPING" THAT APPEARED TO BE COMING FROM THE BASE OF THE STEERING COLUMN. REGARDLESS OF WHICH WAY I TURNED THE WHEEL, THE SOUNDS WERE THE SAME, AND CONTINUED TO GET LOUDER THE MORE I DROVE. I MADE AN APPOINTMENT WITH MY LOCAL CHEVROLET DEALER, TO INVESTIGATE THE ISSUE. AFTER THE INSPECTION, IT WAS DISCOVERED THAT THE STEERING COLUMN WAS FAULTY, AND SHOULD BE REPLACED. REPAIR COST OF $950. WITH ONLY 57,000 MILES ON THE VEHICLE, IT WAS WAY TOO SOON TO HAVE EXPERIENCED THIS TYPE OF ISSUE. AFTER SOME RESEARCH, I DISCOVERED THAT THERE HAD BEEN SEVERAL STEERING PROBLEM COMPLAINTS DOCUMENTED REGARDING THE 2008 SATURN AURA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548023October 15, 2013
EXTERIOR LIGHTING
IN THE PAST FEW WEEKS I'VE BEEN BEHIND 2 CHEVY IMPALA'S AND 3 SATURN AURA'S(SAME VEHICLE) AND THE BRAKE LIGHT'S WERE ON WHEN THE DRIVER'S WERE NOT USING THEIR BRAKES. IT ALL HAPPENED ON THE THRUWAY, AND WHEN THEY DID USE THEIR BRAKES THE LIGHTS SHUT OFF. THIS IS GOING TO BE A HUGE SAFETY CONCERN FOR THOSE LESS INTELLIGENT. I SEE THE PROBLEM AND CAN AVOID IT, CAN OTHER'S? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547860October 14, 2013
SERVICE BRAKES, EXTERIOR LIGHTING
I WAS FOLLOWED BY A PASSERBY TO MY WORK PARKING LOT NOTIFYING ME THAT THE FOR THE 8 MILES THEY WERE BEHIND ME ON THE HIGHWAY MY BRAKE LIGHTS WERE ON. THE NEXT MORNING I NOTICED IT AGAIN, COULD SEE THROUGH MY REAR VIEW MIRROR THAT MY BRAKE LIGHT WAS ILLUMINATED. I PULLED OVER TO THE SIDE OF THE ROAD, PUT MY CAR IN PARK AND THE BREAK LIGHT REMAINED ON. I APPLIED MY BRAKE FOOT PEDAL AND THE LIGHT TURNED OFF UNTIL I HAD THE PEDAL TO THE FLOOR, AFTER I PULLED MY FOOT OFF THE BRAKE THE BRAKE LIGHT WENT BACK ON. I VERIFIED THAT MY PARKING BRAKE WAS NOT ENGAGED. THIS ISSUE IS NOT CONTINUOUS TO THE POINT THAT IT HAPPENS EVERY TIME I DRIVE MY CAR BUT INTERMITTENT. THE TIMES I NOTICE IT ARE IN THE MORNING, MOST LIKELY BECAUSE I CAN SEE THE LIGHT ILLUMINATE AT THAT TIME OF THE DAY. THE TEMPERATURE THOSE MORNINGS WERE AROUND 60 DEGREES FAHRENHEIT. I HAVE ALSO NOTICED THAT WHEN THIS ISSUE IS OCCURRING MY CRUISE CONTROL DOES NOT WORK, WHICH MAKES SENSE CONSIDERING MY CAR THINKS I AM APPLYING THE BRAKE. I HAVE AN APPOINTMENT SCHEDULED WITH MY DEALERSHIP TO TAKE A LOOK AT THE ISSUE AND HAVE ALSO CALLED GM. FROM THE INVESTIGATION I HAVE DONE ONLINE I SEE THAT YOU WERE INVESTIGATING THIS ISSUE AND I HOPE THAT YOU ARE CONTINUING. I CURRENTLY DO NOT FEEL SAFE IN THIS CAR AND WILL BE BORROWING A FRIENDS VEHICLE FOR MY DAILY COMMUTE UNTIL MY SCHEDULED APPOINTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547875October 14, 2013
SERVICE BRAKES, EXTERIOR LIGHTING
REAR BRAKE LIGHTS WERE ON WHEN VEHICLE WAS DRIVING ALTHOUGH THE BRAKE PEDAL WAS NOT DEPRESSED. WHEN THE BRAKE PEDAL WAS PRESSED LIGHTLY, THE BRAKE LIGHTS WENT OFF, AND THEN IF MORE PRESSURE WAS APPLIED TO THE BRAKES THEY WOULD COME ON AGAIN. PROBLEM APPEARED TO BE INTERMITTENT BUT WAS OBSERVED REGULARLY. VEHICLE WAS TAKEN TO DEALERSHIP AND SERVICE TECHNICIAN PERFORMED TSB FIX, WHICH WAS TO LUBRICATE BCM CONNECTOR WITH DIELECTRIC LUBE AND RELEARN BRAKE PEDAL POSITION SENSOR IN BCM. VEHICLE TESTED OK AFTER REPAIR. ***NOTE*** THIS VEHICLE WAS INVOLVED IN A LOW SPEED REAR END COLLISION IN SEPTEMBER 2012 WHERE THE OTHER DRIVER HIT THE REAR OF THIS CAR AS SEVERAL CARS WERE BRAKING FOR A STOP LIGHT. IT IS VERY POSSIBLE THAT THIS PROBLEM HAS BEEN OCCURRING FOR SOME TIME AND THAT THIS PROBLEM CONTRIBUTED TO THE EARLIER ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547739October 13, 2013
SERVICE BRAKES
FOR THE PAST FEW YEARS- I HAVE NOTICED THAT MY BRAKE LIGHTS WILL LIGHT UP WITHOUT ME PRESSING ON THE BRAKE. AT TIMES- THE BRAKE LIGHTS WILL NOT ILLUMINATE WHEN I AM PRESSING THE BRAKE. MY DAD HAS CORRECTED THIS IN THE PAST WITH USING DIASTOLIC LUBRICATION ON A CONNECTOR UNDER THE PASSENGER SIDE DASH BOARD- WHICH HE FOUND TO DO ONLINE. THE LOCAL GM DEALERSHIP WASN'T ABLE TO HELP ME NOR WAS WILLING TO RESEARCH THIS FOR ME. GENERALLY MY DAD HAS BEEN ABLE TO KEEP IT CORRECTED FOR 6 MONTHS AT A TIME; NOW IT WONT MAKE IT PAST 2 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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