Saturn Aura Complaints

1,444 consumer complaints on file.

#10587921May 12, 2014
POWER TRAIN
TRANSMISSION SHIFT CABLE HAS DETACHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587751May 12, 2014
POWER TRAIN
AFTER STOPPING THE CAR, THE SHIFTER WOULD NOT ENGAGE IN THE PARK POSITION. THE VEHICLE CONTINUED TO MOVE. THE SHIFTER WOULD NOT ENGAGE IN ANY POSITION. THEREFORE, VEHICLE COULD NOT BE STARTED. EMERGENCY BRAKE WAS ENGAGED TO PREVENT THE VEHICLE FROM MOVING. VEHICLE WAS THEN TOWED TO THE DEALER. DEALER'S DIAGNOSIS WAS "SHIFT CABLE SEPARATED" AND REPLACED THE CABLE AND BRACKET FOR A COST OF $345.26. GM HAS REFUSED TO COVER THIS UNDER RECALL # 14152. I HAVE SUBMITTED THE DETAILS TO THEM TODAY AND REQUESTED THEM TO COVER IT UNDER THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587362May 9, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE BRAKE LIGHTS COME ON WITHOUT TOUCHING THE BRAKE. BRAKE LIGHTS GO OFF WHEN I STEP ON THE BRAKES. I HAVE TAKEN THE CAR INTO THE GM DEALERSHIP 4 TIMES BUT THE FIX IS ONLY TEMPORARY. THE BRAKE LIGHT FAILURE RETURNS IN ABOUT 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587485May 9, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY WHILE SECURED IN PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V224000(POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587214May 8, 2014
ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
1ST THE DAY BEFORE. I BROUGHT THE VEHICLE WOULD NOT START, FATHER IN LAW JACKED UP AND JUMP STARTED THE STARTER CAR STARTED AND MOVED FORWARD AS IN DRIVE. JACK FELL AND CAR FELL ON FATHER IN LAW UNDER THE CAR AND CONTINUED TO MOVE FORWARD WHILE IN PARK AND RAN OVER HIS BODY. I LEARNED AFTER INCIDENT GMC PUT A RECALL ON THE GEAR CABLE.JUST THE DAY BEFORE THE INCIDENT. I HAD CAR TOWED TO FMC AND THEY TELL METHIS CAR HAS NO RECALLS. IT IS ALL OVER THE INTERNET AND PUBLISHED BY THE NEW YORK TIMES ON MAY 6, 2914. I AM APPALLED THIS MAN COULD HAVE LOST HIS LIFE IN WAL MART PARKING LOT I AM VERY THANKFUL TO THE COSTWRMERS WHICH CAME RUNNING TO HELP GET THIS CAR OFF OF THE MAN UNDER IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587341May 8, 2014
AIR BAGS
AIR BAG STARTED COMING ON INTERMITTENTLY AROUND 13,000 MILES. UNDER WARRANTY, THEY REPLACED THE WEIGHT SENSOR UNDER THE PASSENGER SEAT. IT DID NOTHING. TOOK IT BACK 4-5 TIMES, BUT WAS NOT ACTING UP WHILE IN THE SHOP AND THEY SAID THERE WAS NOTHING THEY COULD DO. FINALLY BECAME REASONABLY PERSISTENT ABOUT THE SAME TIME THE WARRANTY WAS UP. THEY SUGGESTED A $1500 FIX. WHEN IT WAS POINTED OUT THAT IT WAS INITIALLY DIAGNOSED AT 13,000 MILES, THEY WERE NOT IMPRESSED. NO RECEIPT FOR THE RETURN VISITS DUE TO NO CHARGE, AND THEY HAD NO RECORD. SOMEONE IS GOING TO DIE, AND THIS RECALL (WHENEVER IT HAPPENS) WILL COST THEM JUST AS MUCH AND THE BAD PRESS WILL BE WORSE. I'VE BEEN A GM OWNER FOR 30 YEARS. JUST RECENTLY PURCHASED WIFE AN ACURA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586981May 7, 2014
POWER TRAIN
I EXPERIENCED THE RECENTLY ANNOUNCED ROLLAWAY PROBLEM, BUT MY DEALER SAYS MY VEHICLE VIN IS NOT ON THE RECALL LIST. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10587052May 7, 2014
STEERING, SERVICE BRAKES, EXTERIOR LIGHTING
IT'S HARD TO DRIVE MY CAR NOW THE BRAKES POWER STEERING AND LIGHT HAS TO BE CHANGED FREQUENTLY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10586776May 6, 2014
STEERING
MY FAMILY HAS EXPERIENCED SUDDEN LOSS OF POWER 4 TIMES IN THE PAST 2 MONTHS ON MY 2009 SATURN AURA DURING DIFFERENT DRIVING CONDITIONS. THE VEHICLE IS IDENTIFIED AS HAVING RECALL AND VEHICLE MATCHES SUDDEN LOSS OF POWER WITHOUT WARNING. TURNING VEHICLE OFF AND RESTARTING DOES RESET STEERING EVENTUALLY, BUT THERE IS NO WARNING WHEN IT WILL OCCUR NEXT. I HAVE CONTACTED GM 4 TIMES AND THEY CONTINUE TO DELAY RESPONSE, INDICATING THAT THEY CANNOT UPLOAD THE VIN INFORMATION TO DETERMINE IF MY VEHICLE IS PART OF RECALL OF MAY 6, 2014? GM REFUSES TO FIX PROBLEM AND CONTINUES TO DELAY ANY ANSWERS FOR OVER 1 MONTH. I HAVE BEEN PROVIDED FALSE INFORMATION 3 TIMES FROM GM EXECUTIVE OFFICE ( CUSTOMER SERVICE) AND MY FAMILY CONTINUES TO BE FORCED TO DRIVE A VEHICLE THAT IS DEFECTIVE AND DANGEROUS. ALL I ASK GM IS TO DO THE RIGHT THING AND FIX MY VEHICLE BEFORE SOMETHING TERRIBLE HAPPENS. I HAVE WRITTEN NOTES OF MY SPECIFIC PROBLEMS AND FAILURE TO ACT BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586802May 6, 2014
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
THE VEHICLE TRANSMISSION SHIFT CABLE FAILED WHILE IN A PUBLIC STREET, AND WAS ONLY ABLE TO MOVE IN REVERSE (IT COULD NOT BE PLACED IN PARK). DURING AN AUTOMATIC TRANSMISSION CHANGE ON THE SATURN AURA THE SHIFT CABLE BROKE CAUSING THE VEHICLE TO BE STUCK IN THE EXISTING GEAR (REVERSE), UNABLE TO BE PLACED IN PARK OR CHANGED FROM REVERSE TO FORWARD. THIS HAS THE IDENTICAL RESULTS AS RECALL "NHTSA CAMPAIGN NUMBER: 14V224000" AND "NHTSA CAMPAIGN NUMBER: 12V460000". THE VEHICLE IN QUESTION HAD THE RECALL WORK FOR 12V460000 COMPLETED PRIOR TO THE INCIDENT, AND AFTER CONTACTING GM WAS STATED TO NOT BE AFFECTED BY 14V224000. IT IS MY CONCERN THAT ALL SATURN AURA'S SHIFT CABLES ARE FAULTY AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585657April 30, 2014
FUEL/PROPULSION SYSTEM
TL- THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT A FUEL ODOR WAS PRESENT IN THE GARAGE AND DISCOVERED A FUEL LEAK UNDER VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO DIAGNOSED THAT THE FUEL LEAK WAS CAUSED BY A CRACKED IN THE FUEL BUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 52,000. JFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585605April 29, 2014
STEERING, SERVICE BRAKES
ON 4/27/14, VEHICLE LOST POWER STEERING AND POWER BRAKES WHEN DRIVING VEHICLE IN PARKING SPACE AT 10MPH. DRIVER APPLIED TWO FEET TO BRAKES AND VEHICLE WOULD NOT STOP. STEERING TOO DIFFICULT TO TURN. EMERGENCY BRAKE APPLIED AS VEHICLE EXTREMELY DIFFICULT TO STEER OR APPLY BRAKES TO STOP VEHICLE. NARROWLY MISSED BEING HIT BY ANOTHER VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585374April 28, 2014
STEERING
MULTIPLE AND FREQUENT TOTAL LOSS OF POWER STEERING WHILE DRIVING. NO ONE HAS BEEN HURT. SEEN THERE IS A RECALL ON THIS SAME ISSUE, CALLED THE DEALERSHIP AND GAVE THEM THE VIN, THEY RESPONDED WITH THE CAR HAS NO RECALL. I CALLED GM AT (800)-533-6000 AND WAS TOLD THE SAME. I FIND THIS TO BE IRONIC THAT CARS MADE THE SAME YEAR AS MINE HAVE A RECALL FOR THE SAME PROBLEM I'M EXPERIENCING BUT MINE VIN DOES NOT FALL WITHIN THE MAGIC NUMBERS OF THE RECALL. ANY HELP WOULD BE GREATLY APPRECIATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585074April 26, 2014
AIR BAGS
EVERY SINCE I HAVE BOUGHT THE CAR MY AIRBAG LIGHT HAS WENT OFF AND ON SEVERAL TIMES EVEN WITH A PASSENGER IN THE CAR. THIS COULD BE VERY FATAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585110April 26, 2014
ELECTRICAL SYSTEM
THIS IS A PROBLEM KNOWN BY GM FOR SATURN AND IMPALAS FOR THE SAME TYPE-MODEL-SERIES VEHICLE AS THERE ARE AT LEAST 2 TECHNICAL BULLETINS ADDRESSING THIS PROBLEM. THE BODY COMPUTER SETS THE BRAKE LIGHTS ON INDEPENDENT OF BRAKE ACTUATION. THIS GIVES DRIVERS BEHIND THE SATURN THE FALSE INDICATION THE SATURN IS STOPPING CREATING CONFUSION IN THAT THE FOLLOWING DRIVERS NO LONGER HAVE CONFIDENCE IN THE BRAKING SIGNAL DISPLAYED. WHEN THE BRAKES ARE APPLIED THE BRAKE LIGHTS MOMENTARILY EXTINGUISH THEN OPERATE CORRECTLY. ANALYSIS AND TROUBLESHOOTING CONCLUDES THE PROBLEM IS IN THE BODY COMPUTER TO AUTOMOBILE CONNECTOR. GM SAYS APPLYING DIELECTRIC GREASE TO ALL THE CONTACTS ON THE BODY COMPUTER TO AUTOMOBILE CONNECTOR SOLVES THE PROBLEM; THIS IS ONLY A TEMPORARY FIX AS THE PROBLEM RECURS. IF THE DRIVER IS ASTUTE ENOUGH TO NOTE THE PROBLEM (CRUISE CONTROL RELEASES AND WON'T SET, OR IF AT NIGHT SEES THE CENTER BRAKE LIGHT REFLECTION IN THE REAR WINDSHIELD), APPLYING SIDEWAYS PRESSURE TO THE CONNECTOR MAY TEMPORARILY RESOLVE THE PROBLEM... BUT IT WILL REOCCUR. SOME SHOPS WANT TO REPLACE THE BODY COMPUTER FOR $300 DOLLARS PLUS LABOR: I DID THIS ONCE. THIS MAY GIVE THE APPEARANCE OF FIXING THE PROBLEM AS THE BODY COMPUTER TO AUTOMOBILE CONNECTOR MUST BE REMOVED AND REATTACHED DURING THE PROCESS HOWEVER AGAIN, THIS TEMPORARILY RESOLVES THE PROBLEM BUT THE PROBLEM WILL REOCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584985April 25, 2014
AIR BAGS, POWER TRAIN, ENGINE
MY AIR BAGS GO ON AND OFF EVERY FEW DAYS ! ALSO WHEN I THINK THE CAR IN PARK ITS NOT SOMETIMES I HAVE TO HIT THE SWITCH PUT IN PARK . CHECK ENGINE LIGHT BEEN ON AND OFF SINCE I GOT THE CAR . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584629April 24, 2014
STEERING
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING HOSE WAS TOO CLOSE TO THE EXHAUST AND CAUSED IT TO FAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584429April 23, 2014
FUEL/PROPULSION SYSTEM
TL-THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT A STRONG ODOR OF GASOLINE COMING FROM HER VEHICLE. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THE FUEL PUMP LID WAS LEAKING. THE PUMP MODULE WAS REPLACED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 MILES AND THE CURRENT MILEAGE 61,000 MILES. SR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584433April 23, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT A STRONG ODOR OF GASOLINE WAS COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP LID WAS LEAKING. THE PUMP MODULE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584000April 21, 2014
AIR BAGS
THE "SERVICE AIR BAG" LIGHT COMES ON AT TIMES WHILE I AM DRIVING MY CAR. ALSO, THE PASSENGER AIRBAG LIGHT WILL SWITCH TO "OFF" (AIRBAG IS TURNED OFF) EVEN WHEN THERE IS AN ADULT PASSENGER IN THE SEAT. IT WILL AT TIMES SWITCH BACK TO "ON" THEN SWITCH BACK TO "OFF" WHILE THE PASSENGER REMAINS SEATED. SEVERAL TIMES I HAVE TAKEN THE CAR TO A GM DEALER AND THEY TELL ME THAT SINCE THE CAR IS OUT OF WARRANTY I WILL HAVE TO PAY ABOUT $1,000.00 TO HAVE BOTH AIR BAG PROBLEMS FIXED. SINCE THIS IS A SAFETY ISSUE, I GOOGLED THE INTERNET TO FIND OUT HOW COMMON THIS PROBLEM IS AND I WAS SURPRISED AT HOW MANY SATURN AURA OWNERS THERE ARE WITH THE SAME PROBLEMS. YET, THE SERVICE DEPT. AT THE GM DEALER WILL NOT ACKNOWLEDGE THE FACT THAT THERE IS A WIDESPREAD PROBLEM WITH THE AIR BAGS NOT WORKING ON THE SATURN AURAS. RECENTLY, IT WAS ANNOUNCED THAT GM WAS RECALLING MILLIONS OF CHEVY IMPALAS GOING BACK TO 2003 BECAUSE OF PASSENGER AIR BAG PROBLEMS. IF GM HAS TO RECALL 2003 IMPALAS THEN THEY SHOULD ALSO RECALL & FIX 2007 SATURN AURAS WITH AIR BAG PROBLEMS - PEOPLES LIVES ARE AT STAKE IN BOTH CASES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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