SAAB 9-3 Complaints

1,407 consumer complaints on file.

#11000276June 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (DIRITO BROTHERS SAAB, 2020 NORTH MAIN STREET, WALNUT, CALIFORNIA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995688June 17, 2017
AIR BAGS
I WAS DRIVING AT ABOUT 15 - 20 MPH TRYING TO ENTER HWY I-75. UPON ROUTINE BRAKING,THE AIRBAG DEPLOYED, CAUSING AN ACCIDENT.AFTER I HIT THE CAR IN FRONT OF ME,THE SECOND AIRBAG DEPLOYED. I AM HURT. THE VEHICLE WAS DEEMED TOTALLED BECAUSE THE AIRBAGS DEPLOYED, AND TAKEN AWAY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10995167June 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) FOR THE DRIVER FRONTAL AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD AN APPOINTMENT AFTER RECEIVING THE LETTER SIX WEEKS LATER TO TAKE THE VEHICLE TO THE DEALER (SCHUMACHER BUICK GMC OF WEST PALM BEACH LOCATED ON 3031 OKEEBHOBEE BLVD WEST PALM BEACH, FL, 33409). ONCE THE CONTACT ARRIVED FOR THE APPOINTMENT, SHE WAS INFORMED THAT THE VEHICLE COULD NOT BE SERVICED BECAUSE THE PARTS WERE NOT AVAILABLE. THE SAAB MANUFACTURER WAS CONTACTED AT 1-800-955-9007, BUT THE PHONE DISCONNECTED. THE CONTACT ALSO INFORMED GENERAL MOTORS AT 1-800-462-8782 WHO STATED THAT NOTHING COULD BE DONE BECAUSE THEY WERE NO LONGER AFFILIATED WITH SAAB AND OFFERED NO ADDITIONAL ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993701June 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2006 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED DUE TO THE NEAREST SERVICE CENTER BEING TWO STATES AWAY. EISINGER MOTORS, THE NEAREST GMC DEALER, WAS CONTACTED AND INFORMED THE CONTACT THAT THEY WERE NOT PERFORMING ANY SAAB TAKATA AIR BAG REPLACEMENTS, AND ADVISED THE CONTACT TO GO TO THE NEAREST SERVICE CENTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED THE SAME ADVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993264June 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS). THE MANUFACTURER SENT A POST CARD INDICATING THAT THE PARTS WERE AVAILABLE AND TO CONTACT THE DEALER. THE DEALER SCHEDULED AN APPOINTMENT AND CONFIRMED THE APPOINTMENT THE DAY BEFORE THE REPAIR DATE. TWENTY MINUTES BEFORE THE REPAIR APPOINTMENT, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER (SCHUMACHER AUTO GROUP, 3001 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 609-3445) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993057June 4, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I CONTACTED THE LOCAL DEALERSHIP IN ELK GROVE, GMC AND ON 3 DIFFERENT OCCASIONS THEY STATE THEY DO NOT SERVICE SAAB VEHICLES. I TOLD THEM THAT GMC IS RESPONSIBLE FOR IT AND THEY STATED THERE IS ONLY ONE LOCATION THAT WE COULD TAKE IT TO IN CENTRAL CALIFORNIA BY FRESNO IF I WANT TO GET IT FIXED. WHICH IT WILL BE AN UNDUE HARDSHIP. I ALSO TOLD THEM THAT OUR CAR WAS SPILLING GAS DUE TO AN ORIGINAL FAULTY UNIT. THEY STATED THERE WAS A RECALL FOR THAT HOWEVER, IT SOMEHOW DOESN'T SHOW ON MY VIN. SEVERAL TIMES WE RAN OUT OF GAS AND OUR KIDS GOT GASOLINE ON THEIR CLOTHES. WE CALLED 4 DEALERSHIPS AND ALL OF THEM STATE TO GO SOMEWHERE ELSE. WHEN I OPEN THE HOOD I SEE GMC BRAND ALL OVER THE CAR. I BELIEVE GMC IS DISCRIMINATING AGAINST PEOPLE WITH DISABILITIES AND NOT ACCOMMODATING ME. I TOLD THEM I CANNOT DRIVE 300 MILES, I HAVE TO HAVE SOMEONE TAKE IT BECAUSE I HAD A STROKE. THEY TOLD ME THAT THEY ARE GMC BUT THEY ARE NOT. IF THEY ARE USING THAT AS AN EXCUSE THEN THIS RECALL COMMITTEE SHOULD INVESTIGATE INTO THIS AND SANCTION THEM. AT THIS POINT, BECAUSE OF SAFETY RECALL IS NOT AVAILABLE TO GET IT DONE, I CANNOT SAFELY DRIVE WITH MY KIDS. 2 OF MY KIDS ARE SPECIAL NEEDS KIDS. AT THIS POINT, I WOULD LIKE GMC TO REIMBURSE ME THE FULL CURRENT VALUE OF THE VEHICLE FOR THEIR FAILURE TO DO THE NEEDED RECALL REPAIRS. IF GMC MADE A FAULTY BUSINESS CHOICE WHEN THEY TOOK OVER THE SAAB'S THE CUSTOMERS SHOULD NOT SUFFER. GMC CONSTANTLY MAKES ME FEEL THAT EVEN THOUGH70% OF THE VEHICLE IS GMC I DON'T HAVE THE SAME RIGHTS AS GMC CUSTOMERS. CURRENTLY, THE BLUE BOOK VALUE IS $6500. I'M STOPPING PAYING REGISTRATION IN HOPES TO GET THIS VEHICLE EITHER TRADED IN FOR ANOTHER ONE BY GMC OR REFUNDED. SINCE A RECALL IS NOT SUPPOSED TO BE AN UNDUE HARDSHIP UPON, GMC IS DEVISING AND SCHEMING AND CHANGING POLICIES AND PROCEDURES TO DISCOURAGE CUSTOMERS TO GETTING SERVICE RECALLS TO SAABS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10992890June 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DORSHAL AUTOMOTIVE WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INITIALLY INFORMED THE CONTACT THAT THE PART WAS BEING SENT; HOWEVER, THE CONTACT STILL WAS NOT ABLE TO GET THE RECALL REMEDIED DUE TO THE LACK OF PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/29/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992668June 1, 2017
AIR BAGS
CAR WAS SITTING IDLING AT KERBSIDE WHILE DROPPING MY KIDS OFF AT SCHOOL. THE PASSENGER SIDE DOOR WAS OPEN. I WAS TALKING TO MY CHILD WHO WAS JUST OUTSIDE THE DOOR. PASSENGER SEAT SIDE AIRBAG DEPLOYED BY ITSELF WITH NO IMPACTS PREVIOUS IMPACTS OR ANY MOVEMENT OTHER THAN ONE MINUTE PREVIOUS THE SEAT WAS TILTED FORWARD AND THEN BACK TO LET KIDS OUT OF BACKSEAT. THIS WAS SECONDS AND INCHES AWAY FROM RESULTING IN A DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991772May 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROMEO CHEVROLET WAS CONTACTED AND INFORMED THE CONTACT THAT THEY COULD NOT PERFORM THE REPAIR BECAUSE THEY WERE NOT AN AUTHORIZED SERVICE CENTER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE DUE TO THE RECALL BEING A PRECAUTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991551May 24, 2017
ELECTRICAL SYSTEM, SEATS, EXTERIOR LIGHTING
PURCHASED SAAB 9-3 2007 BRAND NEW. NEARLY IMMEDIATELY THE HEADLIGHTS KEPT GOING OUT. I FOUND MYSELF REPLACING THEM OFTEN AND TWICE WAS PULLED OVER BY POLICE WHEN I HADN'T REALIZED AND HAD JUST REPLACED THE PASSENGER SIDE HEADLIGHT. ALSO GOT ONE KEY AT THE TIME OF PURCHASE. THE A/C WASN'T WORKING WELL SO FINALLY TOOK IT TO THE SAAB DEALER IN SANTA FE, NM IN 2008 WITH COMPLAINTS. THEY WERE TO GET ME A SECOND KEY, FIX THE A/C, CHECK THE LEATHER ON FRONT SEAT AND FIGURE OUT WHAT WAS WRONG WITH ELECTRICAL AND HEADLIGHTS GOING OUT. THE ELECTRIC PANEL, INDICATING PROBLEMS, WAS NOT WORKING PROPERLY. THEY TOOK MY ONE KEY AND TOLD ME THEY WOULD BE IN TOUCH AS IT WAS STILL UNDER WARRANTY. AFTER A FEW DAYS OF A RENTAL, I CONTACTED AND NO ONE ANSWERED. I DROVE OUT TO THE DEALERSHIP AND NO CARS. A WOMAN SITTING INSIDE AT A SIMPLE DESK IN EMPTY GM/SAAB SHOWROOM. SHE SAID THEY WERE ALL SHOCKED, HAD NO WARNING AS EMPLOYEES AND THE DEALERSHIP WAS GONE NO RECORDS ON MY CAR. NO OTHER DEALER PICKING IT UP AS THEY DIDN'T HAVE SAAB SPECIALIST. LONG STORY SHORT, I NEVER GOT HELP FROM ANYONE, NEVER GOT THE REPAIRS, NEVER GOT THE PROMISED SECOND KEY AND HAVE BEEN DRIVING IT EVER SINCE. IT ENRAGES ME. ALL UNDER WARRANTY! NO COMPLAINTS OR LETTERS HAVE BEEN ANSWERED. I WAS SHOCKED THEY GOT AWAY WITH IT. OH AND THE ELECTRIC PANEL COVER WAS GONE AS WELL. LOST. HOW THEY GOT AWAY WITH ALL THIS IS UNKNOWN. THE LEATHER ON THE DRIVER'S SEAT STARTED CRACKING AND PEELING THE FIRST YEAR! I PUT EXPENSIVE LEATHER CONDITIONERS ON AS WELL. NOTHING. I AM STILL FURIOUS AND STILL HAVE THE CAR. NO CORPORATE OFFICES WOULD HELP EITHER. I FINALLY GAVE UP. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985697May 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985749May 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL COMPLETED DUE TO THE DISTANCE NEEDED TO TRAVEL IN ORDER TO GET THE RECALL COMPLETED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE NEAREST SAAB SERVICE CENTER WAS APPROXIMATELY 170 MILES AWAY. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WERE WORKING ON GETTING OTHER DEALERS TO PARTICIPATE IN COMPLETING THE RECALL REPAIR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984642May 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SAAB 9-3. WHILE DRIVING AT ANY SPEED THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAG AND TOOK THE VEHICLE TO A DEALER WHERE THE AIR BAG WAS REPLACED. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE RECURRED, BUT THE DEALER STATED THAT THE AIR BAG INDICATOR WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. ..UPDATED 06/06/17 *BF UPDATED 06/07/17*LJ UPDATED 08/09/2017*JS TH CONSUMER REQUESTED AN UPDATE. UPDATED 09/1/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984419May 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE DISTRIBUTED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10982966May 2, 2017
ENGINE
I HAVE BEEN HAVING THIS PROBLEM WITH MY CAR FOR A WHILE NOW AND COULDN'T FIGUREOUT WHAT THE PROBLEM WAS. WHEN STARTED FROM A COLD START WOULD TAKE 2 OR 3 TIMES TO GET THE CAR RUNNING IT WOULD STALL OUT AND RUN REALLY ROUGH. AFTER A NUMBER OF TRIPS TO THE SHOP THAT MAINTAINS MY CAR THEY RESEARCHED ONLINE THAT THIS WAS A COMMON PROBLEM FOR SAABS WITH THIS ENGINE AND GM ISN'T WILLING TO DO ANYTHING ABOUT IT. I HAD TO SPEND JUST UNDER 2000.00 TO GET THIS ISSUE FIXED. I SEE THERE ARE A BUNCH OF PEOPLE POSTING ABOUT THIS SAME PROBLEM THE INTAKE VALVE ISSUE IS A KNOWN ISSUE WITH GM SUPPLIED INTAVE VALVES ON 2007-20011 SAABS WITH THE B207 MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981595May 1, 2017
UNKNOWN OR OTHER
BOTH FRONT SUSPENSION COIL SPRINGS SNAPPED AND SAAB TOLD ME THAT GM WOULD NOT REPAY ME FOR THE REPAIRS THROUGH SPECIAL COVERAGE #15917.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981017April 27, 2017
AIR BAGS
TAKATA RECALL. THE RECALL ISSUE HAS BEEN KNOWN FOR SEVERAL YEARS NOW YET NO REMEDY IS AVAILABLE FOR THIS MODEL VEHICLE. CONSIDERING THE DANGER AND GRAVITY BEHIND THIS KNOWN ISSUE, IT IS UNACCEPTABLE THAT A REMEDY IS NOT AVAILABLE FOR ALL VEHICLES TO ENSURE THE SAFETY THE PERSONS INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980828April 26, 2017
AIR BAGS
TAKATA RECALL: WHY DOES THE AIRBAG RECALL NOT INCLUDE THE PASSENGER SIDE AIRBAG FOR MY CAR? THE DRIVER SIDE AIRBAG WAS REPLACED YESTERDAY IN MY CAR PURSUANT TO THE RECALL, BUT NOT THE PASSENGER SIDE AIRBAG. DOESN'T THE PASSENGER SIDE AIRBAG PRESENT A DANGER TO THE PASSENGER IF IT SPONTANEOUSLY DEPLOYS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979627April 20, 2017
AIR BAGS
TAKATA RECALL I WAS INFORMED IN A LETTER THAT GM IS WORKING ON AIRBAG RECALL FOR MY CAR. IT STATED THAT IN CASE OF AN ACCIDENT MY AIRBAG CAN EXPLODE AND I MAY DIE. THEY ALSO SAID THAT IN ANOTHER LETTER THEY WILL SPECIFY WHEN THE REPLACEMENT PART IS AVAILABLE. IT HAS BEEN A WHILE AND I HAVE NOT HEARD ANYTHING BACK SO I DECIDED TO DO MY OWN RESEARCH. AFTER CALLING LOCAL CADILLAC DEALER HERE IN NASHVILLE, I WAS INFORMED THAT THE ONLY PLACE IN TENNESSEE THAT STILL DOES SAAB WARRANTY WORK IN IN MEMPHIS. AFTER CALLING THAT DEALERSHIP, THEY SAID THAT THE PARTS HAVE BEEN AVAILABLE FOR A WHILE. I BELIEVE THIS IS A VERY SERIOUS MATTER SINCE MY LIFE CAN BE AT DANGER EVERY TIME I DRIVE MY CAR. I FEEL LIKE GM IS ACTING NEGLIGENT IN THIS CASE. I UNDERSTAND THAT THEY DO NOT PRODUCE SAABS ANYMORE, BUT THEY SHOULD STILL DO THEIR BEST TO SUPPORT THE PRODUCT THAT THEY HAVE PRODUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979615April 20, 2017
AIR BAGS
TAKATA RECALL. MY SAAB WAS RECALLED. THIS VEHICLE WAS BUILT BY GM. I WAS TOLD BY SAAB THE ONLY PLACES THAT COULD FULFILL THE RECALL WERE >100 MILES AWAY. I CALLED THE FACILITY ON THE OTHER SIDE OF THE STATE ~5 TIMES WITHOUT A RETURN CALL. I'D LIKE THE GET THIS FIXED AND I'M WORRIED ABOUT DRIVING THE CAR WITH THE DEFECTIVE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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