SAAB 9-3 Complaints

1,407 consumer complaints on file.

#10398914May 4, 2011
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2007 SAAB 9-3. THE CONTACT STATED THE LEFT DRIVER SIDE FRONT COIL SPRING BROKE. WHILE DRIVING 35 MPH THE CONTACT HEARD A LITTLE RATTLING AND TOOK THE VEHICLE TO A LOCAL MECHANIC WHO GAVE HIM AN ESTIMATE OF $697 TO REPLACE THE FRONT AND REAR COIL SPRINGS. HE TOOK THE VEHICLE TO THE DEALER AND WAS AWAITING FOR A RESPONSE FROM THE DEALER. THE MANUFACTURER WAS CONTACTED AND WANTED TO RUN A DIAGNOSTIC TEST FOR $95 TO INFORM HIM OF WHAT THE FAILURE WAS. A CLAIM#71-944081240 WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 51,700. UPDATED 05/25/11 *BF THE DEALER COVERED THE COST OF THE REPAIR. UPDATED 06/06/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399084May 4, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2004 SAAB 9-3. WHILE DRIVING APPROXIMATELY 55 MPH THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE CONTACT WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED THE FRONT PASSENGER SIDE COIL SPRING NEEDED TO BE REPLACED. THE CONTACT DECIDED TO REPLACE BOTH FRONT DRIVER AND PASSENGER SIDE COIL SPRINGS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER ISSUED AN EXTENDED WARRANTY FOR THE FAILURE BUT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY DUE TO THE MILEAGE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. UPDATED 05/18/11 *BF UPDATED 2/9/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398000April 27, 2011
SEAT BELTS:FRONT:RETRACTOR
TL* THE CONTACT OWNS A 2004 SAAB 9-3. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ABRUPTLY DEPRESSED THE BRAKES TO AVOID A CRASH AND THE CONTACT STATED THAT THE SEAT BELT FAILED TO TIGHTEN AND RESTRAIN HIM PROPERLY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND FOUND THAT THE SEAT BELT UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V043000 (SEAT BELTS:FRONT:RETRACTOR)BUT THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. SAAB OFFERED TO PAY FOR THE PARTS AS A GOODWILL GESTURE, BUT WOULD NOT ACKNOWLEDGE THE VEHICLE IDENTIFICATION NUMBER BEING INCLUDED IN THE RECALL. UPDATED EVOQ 06/14/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395589April 12, 2011
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2010 SAAB 9-3. THE CONTACT ATTEMPTED TO ACCELERATE FROM A STOP BUT THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE CONTACT WAS LATER NOTIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER 11V015000 (FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP). THE CONTACT STATED THAT HE DID NOT RECEIVE RECALL NOTIFICATION UNTIL APPROXIMATELY THREE MONTHS AFTER THE MANUFACTURER'S REPORT DATE. THE FAILURE MILEAGE WAS 850 AND THE CURRENT MILEAGE WAS 1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395349April 9, 2011
SERVICE BRAKES, HYDRAULIC
LOW OF VEHICLE POWER BRAKE ASSIST. AFTER SITTING FOR SEVERAL HOURS, WHEN THE CAR WAS FIRST STARTED THE POWER BRAKE ASSIST WOULD NOT WORK OR WOULD WORK AT A REDUCED RATE. THERE WERE NOT CHECK ENGINE OR BRAKE LIGHTS TO NOTIFY US OF A FAILURE. THIS ALMOST RESULTED IN AN ACCIDENT. IT TOOK NEARLY 20 FT TO GET THE VEHICLE TO A COMPLETE STOP. HAD THIS OCCURRED IN A PARKING LOT OR IN ANOTHER LOCATION WERE A PERSON OR VEHICLE WAS CLOSE BY AN ACCIDENT WOULD HAVE OCCURRED. THE VACUUM PUMP WAS REPLACED I BELIEVE THE PART # IS 12822387. HAD A NOTIFICATION BEEN GIVEN THAT THERE WAS AN ISSUE SUCH AS A CHECK ENGINE OR BRAKE LIGHT, THIS WOULD NOT HAVE BEEN AS BIG OF AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394268April 5, 2011
SUSPENSION:FRONT
SINCE I BOUGHT MY CAR (NEW) IN JUNE '05 I HAVE COMPLAINED OF A "CRUNCHING NOISE" IN THE FRONT SUSPENSION EVERY TIME THE WEATHER TURNED COLD. I WAS TOLD THE PROBLEMS VARIED FROM BALL BEARINGS TO THE SWAY BAR, TO JUST DIRT BUILD UP. EACH TIME THE DEALER MADE SOME "REPAIR" TO GET ME OUT THE DOOR. THE PROBLEM CONTINUED. NOW, APRIL '11 I HAVE A BROKEN SPRING IN THE FRONT PASSENGER SIDE. I HAVE BEEN TOLD THAT I HAVE TO PAY THE DEALER TO DIAGNOSE THE PROBLEM BEFORE THEY WILL CONSIDER FIXING IT UNDER ANY SPECIAL CIRCUMSTANCE FREE OF CHARGE. I HAVE SOURCED SOME PARTS FOR IT AND AM CONSIDERING HAVING IT FIXED BY MYSELF, RATHER THAN GO TO THE DEALER WHO BRUSHED ME OFF FOR 5 YEARS. THANKFULLY I WAS JUST PULLING OUT OF MY PARKING SPOT WHEN I HEARD THE GRINDING NOISE FROM THE FRONT PASSENGER SIDE AND I WAS NOT TRAVELING AT A HIGH RATE OF SPEED WHEN THIS HAPPENED. THE SPRING BROKE DOWNWARD AND WAS VERY NEAR THE TIRE. THERE COULD HAVE BEEN A SERIOUS TIRE BLOWOUT ON THE HIGHWAY HAD I NOT BEEN SO LUCKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394185April 4, 2011
SUSPENSION:FRONT
2007 SAAB 9-3 FRONT SPRING BROKE AND WAS STICKING OUT NEAR THE TIRE. COULD HAVE PUNCTURED THE TIRE AND CAUSED SEVERE ACCIDENT. I REMOVED THE PIECE OF 7" SPRING STEEL AND AM DEALING WITH SAAB/GM. THIS WAS A KNOWN PROBLEM WITH PREVIOUS MODELS, HOWEVER HASN'T BEEN ACKNOWLEDGED AT THIS POINT FOR THE LATTER YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392859March 25, 2011
SEAT BELTS
I HAVE A 2004 SAAB 9-3; THE DRIVER SIDE FRONT SEATBELT RETRACTOR WAS REPLACED UNDER RECALL, BUT I BELIEVE THAT THE RETRACTORS FOR THE REMAINING THREE OUTER SEATBELTS DO NOT FUNCTION WELL, EVEN THOUGH THEY TECHNICALLY RECEIVE LESS USE THAN THE DRIVER'S. I HAVE TO HELP TAKE UP THE SLACK IN THE BELTS TO MAKE SURE THEY ARE SNUG FOR BACKSEAT PASSENGERS (IN BOOSTER SEATS), MUCH AS I HAD TO DO WITH THE DRIVER'S SEATBELT BEFORE THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392275March 20, 2011
SUSPENSION:FRONT
AS I WAS PULLING OUT OF MY GARAGE, I HEARD A LOUD POPPING SOUND. WHEN I GOT OUT OF THE CAR TO INSPECT WHAT HAPPENED, I NOTICED A BROKEN STRUT COIL ON THE PASSENGER SIDE. I AM REPORTING THIS BECAUSE WHEN I VISITED SEVERAL ONLINE FORUMS, IT SEAMS THAT THIS IS A COMMON PROBLEM FOR SAABS, AND IT COULD BE DANGEROUS IF IT OCCURS AT HIGHWAY SPEEDS. THE CAR HAD TO BE TOWED TO A REPAIR SHOP AND IS CURRENTLY AWAITING REPAIR. THE DAMAGED PART IS AVAILABLE. AUTOMOBILE IS A 2005 SAAB 9-3 CONVERTIBLE ARC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391938March 17, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2004 SAAB 9-3 CONVERTIBLE. CONSUMER STATES ISSUES WITH FUEL TANK AND SENSOR *TGW THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED AS WELL AS THE GREENBOX MALFUNCTION LIGHT DUE TO THE VEHICLE NOT HAVING THE LATEST SOFTWARE. SO, THE DEALER HAD TO PERFORM THE SPS OF THE TRANSMISSION CONTROL MODULE TO UPDATE TO THE NEWEST SOFTWARE. THE CONSUMER WAS INFORMED THAT BECAUSE HE RAN THE VEHICLE ON LOW FUEL, IT SHORTED OUT THE FUEL SENSOR. THE CONSUMER ALSO STATED WHEN HE FIRST PURCHASED THE VEHICLE, THE ENGINE LIGHT ILLUMINATED DUE TO A FAULTY FUEL PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391911March 15, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
VEHICLE WAS STALLING DURING ACCELERATION , THEN FUEL PUMP HAD COMPLETE MALFUNCTION .... AFTER REPLACEMENT, ENGINE HAS ALWAYS RUN POORLY AND ALMOST ALWAYS STALLS DURING ACCELERATION. REPLACED IGNITION COIL , AND IT DIDN'T FIX PROBLEM . I HAVE TALKED TO 4 OTHER SAAB 9-3 OWNERS FOR THIS MODEL YEAR AND 2004 AND EVERY ONE HAS THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389949March 12, 2011
SEATS
SAAB 93 - HEATED DRIVER SEAT MELTED A HOLE IN THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389775March 10, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT STATED THAT THE FUEL GAUGE AND MESSAGE DISPLAY BOARD WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REFUSED TO MAKE REPAIRS. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386771March 7, 2011
FUEL SYSTEM, GASOLINE
THE GAS GAUGE FLUCTUATES FROM FILLED TO EMPTY, RANDOMLY, EVEN THOUGH THE TANK IS FULL EVERY TIME THE TANK IS FILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386600March 6, 2011
SUSPENSION:FRONT
2005 SAAB 9-3 DRIVER'S SIDE FRONT STRUT SPRING JUST BROKE. NO WARNING, DROVE YESTERDAY AND CAR WAS FINE, WENT TO BACK OUT OF GARAGE AND A TERRIBLE GRINDING, SCRAPING NOISE OCCURRED. DISCOVERED THE SPRING BROKE AND RUBBING AGAINST TIRE. LUCKILY THIS DID NOT OCCUR WHILE DRIVING AT NORMAL SPEEDS. SEEMS LIKE IT COULD HAVE CAUSED TIRE BLOW OUT AND POSSIBLY AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385730February 26, 2011
FUEL SYSTEM, GASOLINE
GAS STARTED LEAKING AT A STEADY STREAM FROM THE TOP OF THE TANK WHENEVER THE ENGINE WAS RUNNING. THE CAR WAS TOWED TO THE DEALER. FROM THE DEALER REPAIR STATEMENT: "CUSTOMER STATES CHECK RAW GAS LEAKING FROM ABOVE THE FUEL TANK, ONLY WITH CAR RUNNING. FUEL TANK RETAINER CLIP BROKEN. REPLACED FUEL TANK RETAINER CLIP." MY CONCERN: THIS EXACT SAME PROBLEM (FUEL TANK RETAINER CLIP FAILURE AND LEAKING GAS) WAS A SAFETY RECALL FOR 2001 AND NEWER SAAB 9-3S. SAAB SHOULD HAVE INCLUDED 2000 MODELS AS WELL SINCE THEY HAVE THE SAME DESIGN (ACCORDING TO THE DEALER AND COMMENTS ON THE WEB). OVERALL, THIS IS A GOOD CAR, BUT SAFETY MATTERS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380857February 5, 2011
ELECTRICAL SYSTEM, SEATS
PASSENGER AND I WERE DRIVING AND ACTIVATED BOTH FRONT HEATED SEATS ON THE HIGHEST SETTING. SOON AFTER, BOTH OF US DETECTED A BURNING SMELL AND IMMEDIATELY SHUT OFF BOTH HEATED SEATS. UPON ARRIVAL, WE EXITED AND VISUALLY OBSERVED A SMALL BURN MARK WHERE THE PASSENGER'S LEFT SHOULDER WOULD BE. IT BURNED THROUGH THE LEATHER AND SINGED THE HAIR OF THE PASSENGER. THE BURN MARK IS ABOUT THE SIZE OF A NICKEL AND WE CAN NO LONGER USE THE HEATED SEAT FUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377206January 19, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT WOULD NO LONGER RETRACT. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAILURE AND THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V226000 (SEAT BELTS:FRONT:RETRACTOR) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OFFERED TO ASSIST WITH PARTIAL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT BELIEVED THAT THE MANUFACTURER SHOULD BE LIABLE FOR THE FAILURE DUE TO THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376237January 11, 2011
SUSPENSION
TO WHOM THIS MAY BE CONCERNED: I JUST CALLED SAAB CORP AND MY LOCAL SAAB DEALER, AND THEY'RE ACTING LIKE IT'S NO BIG DEAL???? I THINK IT'S A VERY BIG DEAL AND ACCORDING TO MY PERSONAL NON-SAAB MECHANIC, THIS COULD HAVE BEEN A LIFE-THREATENING ORDEAL IF THE COIL-SPRING WOULD HAVE BROKE AT A HIGHER SPEEDS... IT'S JUST PLAIN WRONG THAT SAAB-CORP IS NOT MAKING A BIGGER DEAL ABOUT THIS ISSUE??? WHY??? ANY AND ALL INFO WILL BE APPRECIATED. ALSO I'M THINKING ABOUT REPORTING THIS TO MY OUR LOCAL CONGRESSMAN AND STATE SENATOR?? THANK YOU AND SAFE-DRIVING:: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375328January 9, 2011
SERVICE BRAKES, HYDRAULIC
ON A COLD START, THE BRAKES FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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