Ram 5500 Service Bulletins (2021)

370 manufacturer communications on file.

• May 21, 2021•Document ID: 10230130

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  0808821

  Date Added:

  January 17, 2023

  Manufacturer:

  DODGE

  Summary

  Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers

  Associated Products (12)

  2021 Chrysler Pacifica2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10230130-0001.pdf↗
• May 21, 2021•Document ID: 10223358

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT

  Mfr Comm. #:

  0808821

  Date Added:

  October 17, 2022

  Manufacturer:

  JEEP

  Summary

  Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers

  Associated Products (13)

  2021 Chrysler Pacifica2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10223358-0001.pdf↗
• May 21, 2021•Document ID: 10198452

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  08-088-21

  Date Added:

  June 28, 2021

  Manufacturer:

  JEEP

  Summary

  Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers

  Associated Products (13)

  2021 Chrysler Pacifica2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10198452-0001.pdf↗
• May 19, 2021•Document ID: 10230126

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  0807621-1

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.

  Associated Products (4)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10230126-0001.pdf↗
• May 19, 2021•Document ID: 10230048

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2108000120

  Date Added:

  January 17, 2023

  Manufacturer:

  DODGE

  Summary

  Radio Volume Uncontrollable Or Changing On Its Own

  Associated Products (54)

  2021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger2020 Dodge Charger+ 34 more
  Associated Documents

  • DownloadMC-10230048-0001.pdf↗
• May 19, 2021•Document ID: 10229993

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  9004374-1

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

  Associated Products (28)

  2021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 35002019 Ram 45002019 Ram 55002018 Ram 35002018 Ram 45002018 Ram 55002017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 35002015 Ram 4500+ 8 more
  Associated Documents

  • DownloadMC-10229993-0001.pdf↗
• May 19, 2021•Document ID: 10223436

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S2108000120

  Date Added:

  October 17, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Radio Volume Uncontrollable Or Changing On Its Own

  Associated Products (52)

  2021 Chrysler Pacifica2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee+ 32 more
  Associated Documents

  • DownloadMC-10223436-0001.pdf↗
• May 19, 2021•Document ID: 10223381

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  9004374RevA

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

  Associated Products (28)

  2021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 35002019 Ram 45002019 Ram 55002018 Ram 35002018 Ram 45002018 Ram 55002017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 35002015 Ram 4500+ 8 more
  Associated Documents

  • DownloadMC-10223381-0001.pdf↗
• May 19, 2021•Document ID: 10223354

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  0807621REVA

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.

  Associated Products (4)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10223354-0001.pdf↗
• May 19, 2021•Document ID: 10198448

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-076-21 Rev. A

  Date Added:

  June 28, 2021

  Manufacturer:

  RAM

  Summary

  Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.

  Associated Products (4)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10198448-0001.pdf↗
• May 18, 2021•Document ID: 10230089

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  Y17

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Customer Satisfaction Notification Y17 Transmission Software Update

  Associated Products (6)

  2021 Ram 35002021 Ram 55002020 Ram 35002020 Ram 55002019 Ram 35002019 Ram 5500
  Associated Documents

  • DownloadMC-10230089-0001.pdf↗
• May 12, 2021•Document ID: 10230032

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

  Mfr Comm. #:

  S2108000098

  Date Added:

  January 17, 2023

  Manufacturer:

  JEEP

  Summary

  Radio Screen Freeze, Blank Screen And Reset

  Associated Products (48)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger+ 28 more
  Associated Documents

  • DownloadMC-10230032-0001.pdf↗
• May 12, 2021•Document ID: 10223420

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S2108000098

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  Radio Screen Freeze, Blank Screen And Reset

  Associated Products (48)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger+ 28 more
  Associated Documents

  • DownloadMC-10223420-0001.pdf↗
• May 5, 2021•Document ID: 10230097

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

  Mfr Comm. #:

  0807621

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.

  Associated Products (4)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10230097-0001.pdf↗
• May 5, 2021•Document ID: 10229989

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  9004375

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software release is scheduled for later June, 2021.

  Associated Products (7)

  2021 Jeep Gladiator2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10229989-0001.pdf↗
• May 5, 2021•Document ID: 10229988

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  9004374

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

  Associated Products (28)

  2021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 35002019 Ram 45002019 Ram 55002018 Ram 35002018 Ram 45002018 Ram 55002017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 35002015 Ram 4500+ 8 more
  Associated Documents

  • DownloadMC-10229988-0001.pdf↗
• May 5, 2021•Document ID: 10223377

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  9004375

  Date Added:

  October 17, 2022

  Manufacturer:

  JEEP

  Summary

  RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software release is scheduled for later June, 2021.

  Associated Products (7)

  2021 Jeep Gladiator2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10223377-0001.pdf↗
• May 5, 2021•Document ID: 10223376

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  9004374

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

  Associated Products (29)

  2022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 35002019 Ram 45002019 Ram 55002018 Ram 35002018 Ram 45002018 Ram 55002017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 3500+ 9 more
  Associated Documents

  • DownloadMC-10223376-0001.pdf↗
• May 5, 2021•Document ID: 10223325

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0807621

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.

  Associated Products (4)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10223325-0001.pdf↗
• May 1, 2021•Document ID: 10230091

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  0807221

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

  Associated Products (8)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 5500
  Associated Documents

  • DownloadMC-10230091-0001.pdf↗