Ram 3500 Service Bulletins

2,690 manufacturer communications on file.

• March 15, 2017•Document ID: 10139989

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9003694

  Date Added:

  June 11, 2018

  Manufacturer:

  CHRYSLER

  Summary

  Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

  Associated Products (175)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 155 more
  Associated Documents

  • DownloadMC-10139989-0001.pdf↗
• March 15, 2017•Document ID: 10139988

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9003693

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695 ext: 4720271 to arrange for Fastrac shipper

  Associated Products (15)

  2017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 35002015 Ram 45002015 Ram 55002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 35002013 Ram 45002013 Ram 5500
  Associated Documents

  • DownloadMC-10139988-0001.pdf↗
• March 14, 2017•Document ID: 10140003

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  30657

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140003-0001.pdf↗
• March 10, 2017•Document ID: 10217560

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM; BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC; POWER TRAIN

  Mfr Comm. #:

  18-015-17 REV. A

  Date Added:

  August 8, 2022

  Manufacturer:

  RAM

  Summary

  Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault: P0421 - Catalyst 1 Efficiency Below Threshold Bank 1. P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High.A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory: P1451 - Diesel Particulate Filter System Performance. P229E - NOx Sensor Circuit - Bank 1 Sensor 2. P0128 - Thermostat Rationality Improvements. P2281 - Air Leak Between MAF and Throttle Body. P218F - Reductant No Flow Detected. P0218 - Transmission High Temperature Operation Activated (68RFE Only). P0868 - Line Pressure Low, MIL Action (68RFE Only). U110E - Lost Ambient Temperature Message. P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in).In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release: Improvement to correct engine feels like low or reduced power. Engine Noise Improvements. Engine Hesitation Improvement. Improved Engine Fuel Economy. Reduction in engine noise during regeneration at idle. 68RFE Transmission Overall Shift Quality Improvements. Test results fix for partial range misfire (68RFE Only). Ambient Air Temperature Improvements. Stationary Desoot with wiTECH Fix. OBD Misfire Monitoring Improvement (68RFE Only).

  Associated Products (2)

  2016 Ram 25002016 Ram 3500
  Associated Documents

  • DownloadMC-10217560-0001.pdf↗
• March 10, 2017•Document ID: 10217557

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  25-002-17

  Date Added:

  August 8, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Dosing Control Unit Diagnostic And System Improvements This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination specifically in cold weather. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC): P207F - Reductant Quality Performance.

  Associated Products (3)

  2017 Ram 25002017 Ram 35002017 Ram 4500
  Associated Documents

  • DownloadMC-10217557-0001.pdf↗
• March 10, 2017•Document ID: 10140028

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:DIESEL; POWER TRAIN

  Mfr Comm. #:

  18-015-17 REV. A

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault: P0421 - Catalyst 1 Efficiency Below Threshold Bank 1. P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High.A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory: P1451 - Diesel Particulate Filter System Performance. P229E - NOx Sensor Circuit - Bank 1 Sensor 2. P0128 - Thermostat Rationality Improvements. P2281 - Air Leak Between MAF and Throttle Body. P218F - Reductant No Flow Detected. P0218 - Transmission High Temperature Operation Activated (68RFE Only). P0868 - Line Pressure Low, MIL Action (68RFE Only). U110E - Lost Ambient Temperature Message. P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in).In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release: Improvement to correct engine feels like low or reduced power. Engine Noise Improvements. Engine Hesitation Improvement. Improved Engine Fuel Economy. Reduction in engine noise during regeneration at idle. 68RFE Transmission Overall Shift Quality Improvements. Test results fix for partial range misfire (68RFE Only). Ambient Air Temperature Improvements. Stationary Desoot with wiTECH Fix. OBD Misfire Monitoring Improvement (68RFE Only).

  Associated Products (2)

  2016 Ram 25002016 Ram 3500
  Associated Documents

  • DownloadMC-10140028-0001.pdf↗
• March 10, 2017•Document ID: 10140025

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  25-002-17

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Flash: Dosing Control Unit Diagnostic And System Improvements This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination specifically in cold weather. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC): P207F - Reductant Quality Performance.

  Associated Products (3)

  2017 Ram 25002017 Ram 35002017 Ram 4500
  Associated Documents

  • DownloadMC-10140025-0001.pdf↗
• March 8, 2017•Document ID: 10217508

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; VISIBILITY

  Mfr Comm. #:

  9003216

  Date Added:

  August 8, 2022

  Manufacturer:

  RAM

  Summary

  Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.

  Associated Products (12)

  2017 Ram 15002017 Ram 25002017 Ram 35002016 Ram 15002016 Ram 25002016 Ram 35002015 Ram 15002015 Ram 25002015 Ram 35002014 Ram 15002014 Ram 25002014 Ram 3500
  Associated Documents

  • DownloadMC-10217508-0001.pdf↗
• March 8, 2017•Document ID: 10139978

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  9003687

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

  Associated Products (286)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 266 more
  Associated Documents

  • DownloadMC-10139978-0001.pdf↗
• March 8, 2017•Document ID: 10139976

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES

  Mfr Comm. #:

  9003216

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.

  Associated Products (12)

  2017 Ram 15002017 Ram 25002017 Ram 35002016 Ram 15002016 Ram 25002016 Ram 35002015 Ram 15002015 Ram 25002015 Ram 35002014 Ram 15002014 Ram 25002014 Ram 3500
  Associated Documents

  • DownloadMC-10139976-0001.pdf↗
• March 2, 2017•Document ID: 10217549

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  25-001-17

  Date Added:

  August 8, 2022

  Manufacturer:

  RAM

  Summary

  Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.

  Associated Products (17)

  2017 Ram 25002017 Ram 35002017 Ram 45002016 Ram 25002016 Ram 35002016 Ram 45002015 Ram 25002015 Ram 35002015 Ram 45002014 Ram 25002014 Ram 35002014 Ram 45002013 Ram 25002013 Ram 35002013 Ram 45002012 Dodge Ram2011 Dodge Ram
  Associated Documents

  • DownloadMC-10217549-0001.pdf↗
• March 2, 2017•Document ID: 10140017

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL

  Mfr Comm. #:

  25-001-17

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.

  Associated Products (17)

  2017 Ram 25002017 Ram 35002017 Ram 45002016 Ram 25002016 Ram 35002016 Ram 45002015 Ram 25002015 Ram 35002015 Ram 45002014 Ram 25002014 Ram 35002014 Ram 45002013 Ram 25002013 Ram 35002013 Ram 45002012 Dodge Ram2011 Dodge Ram
  Associated Documents

  • DownloadMC-10140017-0001.pdf↗
• March 1, 2017•Document ID: 10217534

  Service Bulletin/Repair Instructions
  POWER TRAIN; EQUIPMENT

  Mfr Comm. #:

  Revised T13

  Date Added:

  August 8, 2022

  Manufacturer:

  RAM

  Summary

  Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

  Associated Products (6)

  2016 Ram 25002016 Ram 35002016 Ram 45002015 Ram 25002015 Ram 35002015 Ram 4500
  Associated Documents

  • DownloadMC-10217534-0001.pdf↗
• March 1, 2017•Document ID: 10217533

  Service Bulletin/Repair Instructions
  EQUIPMENT; POWER TRAIN

  Mfr Comm. #:

  T13

  Date Added:

  August 8, 2022

  Manufacturer:

  RAM

  Summary

  Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

  Associated Products (6)

  2016 Ram 25002016 Ram 35002016 Ram 45002015 Ram 25002015 Ram 35002015 Ram 4500
  Associated Documents

  • DownloadMC-10217533-0001.pdf↗
• March 1, 2017•Document ID: 10140011

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  Mfr Comm. #:

  D-16-28 Rev. A

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140011-0001.pdf↗
• March 1, 2017•Document ID: 10140002

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  Revised T13

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

  Associated Products (6)

  2016 Ram 25002016 Ram 35002016 Ram 45002015 Ram 25002015 Ram 35002015 Ram 4500
  Associated Documents

  • DownloadMC-10140002-0001.pdf↗
• March 1, 2017•Document ID: 10140001

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  T13

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

  Associated Products (6)

  2016 Ram 25002016 Ram 35002016 Ram 45002015 Ram 25002015 Ram 35002015 Ram 4500
  Associated Documents

  • DownloadMC-10140001-0001.pdf↗
• March 1, 2017•Document ID: 10139985

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  9003681

  Date Added:

  June 11, 2018

  Manufacturer:

  CHRYSLER

  Summary

  Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

  Associated Products (257)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 237 more
  Associated Documents

  • DownloadMC-10139985-0001.pdf↗
• November 23, 2016•Document ID: 10121884

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  08-080-16 REV. A

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.

  Associated Products (4)

  2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 4500
  Associated Documents

  • DownloadMC-10121884-0001.pdf↗
• November 11, 2016•Document ID: 10121863

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

  Mfr Comm. #:

  08-046-16 REV. A

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: Cluster stays awake after ignition is turned off for 10 minutes or more. False message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC). This condition may occur when the vehicle is first started and the suspension is switched from alternate trailer ride height to normal ride height.

  Associated Products (6)

  2016 Ram 25002016 Ram 35002015 Ram 25002015 Ram 35002014 Ram 25002014 Ram 3500
  Associated Documents

  • DownloadMC-10121863-0001.pdf↗