Ram 3500 Service Bulletins (2019)
803 manufacturer communications on file.
- October 22, 2019•Document ID: 10168471Service Bulletin/Repair InstructionsEQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 18-052-19 REV. A
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryFlash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0421-00 - Catalyst 1 Efficiency Below Threshold Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck. P21C4-00 - Reductant Line Heater Relay Control Circuit High. P1D73-00 - AGS Performance. P2560-00 - Engine Coolant Level Low. P2201-00 - Aftertreatment NOX Sensor Circuit Performance - Bank 1 Sensor 1. P0604-00 - Internal Control Module Ram. P0607-00 - ECU Internal Performance. P0868-00 - Line Pressure Low (Module, Powertrain Control (PCM), 68RFE). P0740-00 - TCC Out Of Range. P0299-00 - Turbocharger Underboost. P218F-00 -Reductant No Flow Detected. P20EE - NOx Catalyst Efficiency Below Threshold. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 Mph Performance. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low.P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P0420 - Catalyst System Efficiency Bank 1. U02A3 - Lost of Communication with PM Sensor. P1507 - Crankcase Filter Restriction. P0116 - Engine Coolant Temperature Sensor Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). U3017 - Control Module Timer/Clock Performance. P0870 - Hydraulic Pressure Test. U0101 - Lost Communication with TCM. P2579 - Turbocharger Speed Sensor Circuit.
Associated Products (2)Associated Documents - October 17, 2019•Document ID: 10168388Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; POWER TRAIN
- Mfr Comm. #:
- 9004150
- Date Added:
- December 2, 2019
- Manufacturer:
- JEEP
SummarySEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
Associated Products (31)2020 Chrysler Pacifica2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Gladiator2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee+ 11 moreAssociated Documents - October 11, 2019•Document ID: 10168383Service Bulletin/Repair InstructionsBACK OVER PREVENTION; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 9004149
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryCAMERA, Forward Facing, [XAK] / Video Control Processor For DTC B2286-00 - Calibration not learned/Lost calibration set by the Central Vision Processing Module (CVPM), DO NOT try to run a service calibration routine before replacing the part. Otherwise, the historical environmental data will be erased. Please contact one of the following: Sam Tkac at (248) 821-7819 Bing Guo at (248) 500-7355 If no response in 15 minutes, proceed with repair. For additional help, please provide/perform the following procedure via email to [email protected] and [email protected]. 1. Obtain a vehicle scan report and configuration report, this will capture all CVPM DTCs and any critical environmental data. 2. Take a picture of the radio head unit display when in surround view mode to show what the Top+ Rear view looks like when the fault is active. 3. Perform diagnosis ECU reset, or ignition off have radio go to sleep mode. Verify if the DTC is still active. 4. Inspect the CVPM harness and related in-line harness connections to ensure the connectors are assembled correctly, with no connector damage, pinched wires, terminals pushed out, bent pins, or water intrusion. 5. If the wiring harness and connections appear to be good and B2286-00 is still active, replace the CVPM and return to QEC for root cause analysis. DO NOT try to run a service calibration routine before replacing the part. Otherwise, the historical environmental data will be erased.
Associated Products (2)Associated Documents - October 2, 2019•Document ID: 10168376Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9004143
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryMASTER CYLINDER, Brake Prior to replacing master cylinder, please call Paul Kuehl at (248) 535 -7013 and/or Tim Parks at (248) 202-0919. If no response in 15 minutes, proceed with repair.
Associated Products (2)Associated Documents - August 29, 2019•Document ID: 10166601Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION; EQUIPMENT
- Mfr Comm. #:
- 08-003-19 REV.C
- Date Added:
- October 28, 2019
- Manufacturer:
- DODGE
SummaryRadio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.
Associated Products (11)Associated Documents - August 28, 2019•Document ID: 10166549Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ENGINE
- Mfr Comm. #:
- 9003680
- Date Added:
- October 28, 2019
- Manufacturer:
- RAM
SummaryRETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs. Engineering is looking for assistance in determining root cause and a corrective action on crankshaft rear oil seals and windage tray/gaskets. For concerns related to rear crankshaft seal oil leaks and windage tray gaskets, please send an email to [email protected]. Include the VIN, mileage, and any photos identifying where the leak is coming from using dye, such as: 1. Leak between rear seal and crankshaft (seal rolled during installation) 2. Leak between outer diameter of rear seal and retainer 3. Leak between rear seal retainer and engine block (Please record the 5 retainer bolts residual torque in tightening direction) 4. Leak between rear seal retainer and windage tray/gasket (Please record the oil pan bolts residual torque in tightening direction) If the source of the leak cannot be identified, please contact Brenton Swank at (248) 804-9386 or [email protected] If no response in 15 minutes, proceed with repair.
Associated Products (8)Associated Documents - August 23, 2019•Document ID: 10166591Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- 23-019-19 REV. A
- Date Added:
- October 28, 2019
- Manufacturer:
- RAM
SummaryRamBox Applique Separation/Delamination This bulletin involves inspecting and possibly removing, installing new tape and re-installing one or both of the RamBox appliques. Customers may comment on the following: One or both of the RamBox appliques are separating/delaminating from the RamBox doors.
Associated Products (3)Associated Documents - August 7, 2019•Document ID: 10166537Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 9003220
- Date Added:
- October 28, 2019
- Manufacturer:
- JEEP
SummaryRADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Associated Products (305)2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 285 moreAssociated Documents - August 7, 2019•Document ID: 10166535Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 9004115
- Date Added:
- October 28, 2019
- Manufacturer:
- RAM
SummarySEAL, Crankshaft Oil, Front Front crankshaft oil seal leak: For concern of front crankshaft seal leak please send an email to [email protected] with VIN, Mileage, Photos and indicate where the leak is identified using dye such as: 1. Leak between the outer diameter of the seal to front cover? 2. Leak between the seal and damper 3. Leak through the damper bolt This will help in determining root cause and corrective action. For additional questions, please contact: Brenton Swank: Cell (248) 804-9386 or [email protected] If no response in 15 minutes, proceed with repair.
Associated Products (8)Associated Documents - August 1, 2019•Document ID: 10166575Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 08-041-19 REV. A
- Date Added:
- October 28, 2019
- Manufacturer:
- RAM
SummaryFlash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:C220C-48 - Active Suspension Module Internal-Supervision Software Failure. C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation. C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure. In addition the customer may describe:Excessive operation or noise from air suspension system when vehicle is stationary. "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM). Excessive compressor valve cycling following a cold start(Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn't physically lower. Ride height changes/valve actuations without operator request on rough roads.
Associated Products (2)Associated Documents - August 1, 2019•Document ID: 10166574Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 21-034-19
- Date Added:
- October 28, 2019
- Manufacturer:
- RAM
SummaryFlash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The following software enhancements are available:Coast-down downshift improvements for 4-3 and 3-2. Garage shift delay improvements. Wide Open Throttle (WOT) in tow/haul mode. Corrects hill descent and Electronic Range Select (ERS) interaction.
Associated Products (2)Associated Documents - May 30, 2019•Document ID: 10162509Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
- Mfr Comm. #:
- 55502
- Date Added:
- July 15, 2019
- Manufacturer:
- RAM
SummaryPadKit- Front Disc Brake
Associated Products (55)Associated Documents - May 30, 2019•Document ID: 10162508Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
- Mfr Comm. #:
- 55488
- Date Added:
- July 15, 2019
- Manufacturer:
- RAM
SummaryPadKit- Front Disc Brake
Associated Products (55)Associated Documents - May 29, 2019•Document ID: 10162513Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- Volume 5 Issue 5
- Date Added:
- July 15, 2019
- Manufacturer:
- RAM
SummaryWarranty Operations Newsletter ? Volume 5, Issue 5
Associated Products (55)Associated Documents - May 29, 2019•Document ID: 10162507Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 55189
- Date Added:
- July 15, 2019
- Manufacturer:
- RAM
SummaryActuator-Multiaitr
Associated Products (55)Associated Documents - May 29, 2019•Document ID: 10162506Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 55308
- Date Added:
- July 15, 2019
- Manufacturer:
- DODGE
SummaryBin- Storage
Associated Products (55)Associated Documents - May 29, 2019•Document ID: 10162505Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 55429
- Date Added:
- July 15, 2019
- Manufacturer:
- DODGE
SummaryMat Kit- Floor Front
Associated Products (55)Associated Documents - May 22, 2019•Document ID: 10162521Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- OD55431
- Date Added:
- July 15, 2019
- Manufacturer:
- RAM
SummarySafety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
Associated Products (55)Associated Documents - May 22, 2019•Document ID: 10162504Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
- Mfr Comm. #:
- 55134
- Date Added:
- July 15, 2019
- Manufacturer:
- RAM
SummaryLatch- Front Door
Associated Products (55)Associated Documents - May 22, 2019•Document ID: 10162503Service Bulletin/Repair InstructionsEQUIPMENT; WHEELS
- Mfr Comm. #:
- 55312
- Date Added:
- July 15, 2019
- Manufacturer:
- RAM
SummaryMolding-Wheel Plane
Associated Products (55)Associated Documents