Ram 2500 Complaints (2015)

215 consumer complaints on file.

#11207329May 13, 2019
STEERING
I RECENTLY DROPPED MY TRUCK OFF FOR THE V06 STEERING ADJUSTER RECALL. IT HAS NOW LEFT MY STEERING WHEEL UNADJUSTABLE FOR FUTURE ALIGNMENTS. THE NUTS ARE WELDED SOLIDLY TO THE ADJUSTER. WHO IS RESPONSIBLE FOR COVERING FUTURE ALIGNMENTS? I AM NOW LEFT WITH NON SERVICEABLE STEERING COMPONANTS THAT WERE SUBPAR ON CHRYSLER END.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202813April 22, 2019
STEERING
WHEN TURNING THE STEERING WHEEL SKIPS AND PULLS, HAPPENS EVERY TIME I DRIVE IT. I DO USE THE TRUCK EVERYDAY COUPLE TIMES A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184016March 4, 2019
VEHICLE SPEED CONTROL
SPEED CONTROL WILL NOT ALWAYS WORK. WHEN IT DOES IT WILL SOMETIMES SPEED UP OR DISENGAGE ON IT'S ON. I HAD IT AT THE DEALER SHIP FOR RECALLS AND TOLD THEM ABOUT THE ISSUE , I WAS HAVING THEY SAID THEY COULD FIND NOTHING WRONG AND NO RECALLS AT THIS TIME. FYI THIS IS 6.7 DIESEL AND STILL HAVING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183183February 28, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING APPROXIMATELY 45-55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SWITCHED TO LIMP MODE. THE CONTACT STATED THAT THE VEHICLE COULD NO LONGER DRIVE ABOVE 5 MPH. THE CONTACT ASKED SEVERAL UNKNOWN DEALERS TO UPDATE THE ENGINE CONTROL MODULE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 59,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181546February 21, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 55 MPH, THE VEHICLE SHIFTED INTO FIRST GEAR ON ITS OWN AND THE GEAR SHIFTER WARNING INDICATOR ILLUMINATED. IN ADDITION, WHEN THE CONTACT ATTEMPTED TO REVERSE OUT OF A PARKING LOT, THE GEAR WOULD NOT SHIFT INTO REVERSE AND REMAINED IN PARK. THE CONTACT HAD TO TURN THE VEHICLE OFF, PUMP THE BRAKE PEDAL, AND RESTART THE VEHICLE FOR THE GEAR TO SHIFT INTO REVERSE. THE CONTACT TOOK THE VEHICLE TO TOLIVER CHRYSLER DODGE JEEP RAM & FIAT (1971 TX-31, CORSICANA, TX 75110, (903)-874-6548) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES WAS UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181571February 21, 2019
ENGINE
COOLANT RESERVOIR SEPARATED AT THE SEAM OF THE TWO HALF'S. THIS HAPPENED WHILE DRIVING CAUSING COOLANT TO SPILL AND SPRAY ALL OVER ENGINE BAY, BATTERY AND EXHAUST. I HAVE HEARD OF NUMEROUS OTHER PEOPLE EXPERIENCEING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176095February 10, 2019
ELECTRICAL SYSTEM
I WENT OUT TO THE GARAGE AND STARTED THE TRUCK ON 2/19/2019 TO LEAVE ON VACATION. I DROVE APPROXIMATELY ONE MILE AND TURNED THE ENGINE OFF. UPON RETURNING TO THE TRUCK, THE ENGINE WOULD NOT START AND THE DASH SAID WRONG KEY FOB. WAITED 15 MINUTES NO START AND ONE HOUR LATER STILL WOULD NOT START HAD IT TOWED IN FOR SERVICE. THE DIAGNOSTIC TESTING SHOWED THE KEY FOB LOST CODE FOR THE IGNITION. CODE B1A7B-01 IGNM GENERAL ELECTRICAL FAILURE. THIS IS THE SECOND TIME THAT HAS HAPPENED TO THIS TRUCK. THE OTHER TIME WAS IN JULY, 2016. AT THAT TIME I WAS IN MY DRIVEWAY TRYING TO MOVE THE TRUCK WHEN THE DASH KEPT TELLING ME WRONG KEY FOB. SOMETIMES ONE KEY WOULD WORK AND THE OTHER KEY WOULDN'T AND VICE VERSA. I FINALLY GOT IT STARTED AND DROVE TO THE DEALER. THE KEY FOB LOST CODE FOR THE IGNITION WAS ALSO THE PROBLEM AT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174720February 6, 2019
STEERING
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 20 MPH, THE CONTACT MADE A LEFT TURN AND HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING JAM NUT WAS FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE STEERING CONTINUED TO FAIL. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174495February 5, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING DOWN A GRAVEL DRIVEWAY, THE FRONT SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. AN UNKNOWN DEALER WAS CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A TAKATA AIR BAG RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172637January 28, 2019
STEERING
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 25 MPH, THE STEERING WHEEL DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE LISTED IN NHTSA ACTION NUMBER: PE18016 (STEERING). THE INDEPENDENT MECHANIC TIGHTENED THE STEERING WHEEL BOLTS AS A TEMPORARY REMEDY. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162252December 18, 2018
POWER TRAIN
CHRYSLER RECALL U30 FOR TRANS SOLENOID PACK WAS NOT PERFORMED BY THIS DEALER. AND AFTER COMPLAINTS TO FCA, US; THEY AGREED WITH DEALER. DEALER DID NOT PERFORM RECALL BECAUSE BOLTS WERE RUSTED AND TOLD ME I WAS RESPONSIBLE FOR THE COST OF THE 15 BOLTS; COST $187. COST OF THE SAME ITEM ONLINE AT WIT TRANSMISSION PARTS IS $7.68.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144256October 30, 2018
ENGINE
THE WATER PUMP ON MY 2015 DODGE RAM 2500 FAILED WHILE I WAS DRIVING IT CAUSING THE SERPENTINE BELT TO SLIP OFF THE PULLEYS AND I LOST ALL POWER STEERING AND FOR SOME REASON POWER BRAKES. THIS ALL HAPPENED IN THE MIDDLE OF NEGOTIATING A RIGHT HAND TURN CAUSING ME TO LEAVE THE ROADWAY AND TRAVEL UP AN EMBANKMENT AND ROLL ONTO THE PASSENGERS SIDE. THE ROAD IT HAPPENED ON WAS A BACK COUNTRY ROAD AND MY VEHICLE WAS THE ONLY ONE INVOLVED, THANKFULLY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11143040October 26, 2018
UNKNOWN OR OTHER
VEHICLE GET'S A VIBRATION/SHAKE AT HIGHWAY SPEEDS (60 MPH - 70 MPH). THIS IS NOTICEABLE THROUGH THE FRONT PASSENGER SEAT, AS WELL AS CABIN OF THE VEHICLE. WHEN ACCELERATING, THE VIBRATION/SHAKE WILL INCREASE (OR GET FASTER/STRONGER) UNTIL I'M OUT OF THE HIGHWAY SPEED RANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140054October 12, 2018
STEERING
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE STEERING ABILITY FAILED AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL LEFT OR RIGHT. AN INDEPENDENT MECHANIC ASSESSED THE VEHICLE AND CONFIRMED THAT THE FRONT TRACK BAR FRAME WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BAYWAY CHRYSLER DODGE JEEP RAM (4000 PASADENA FREEWAY, PASADENA, TEXAS 77503, (713) 433-4000) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V559000 (STEERING) AS A POTENTIAL CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139714October 11, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED AND THE FLASHING LIGHTING BOLT AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RON BOUCHARD CHRYSLER DODGE RAM (978-345-1800, LOCATED AT 288 LUNENBURG ST, FITCHBURG, MA 01420) AND REPAIRED; HOWEVER, THE CONTACT DID NOT REMEMBER WHAT WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT SOMEONE WOULD CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129694September 15, 2018
SERVICE BRAKES
TRAILER BRAKE CONTROLLER. BRAKES CUT OUT ON TRAILER OFF AND ON WITH NO REASON. STEP ON BRAKES AND THEY WORK, THEN THEY CUT OUT. GET MESSAGE ON DASH SAYING, DISCONNECTED,OR CHECK WIRING, NOT DOING IT ALL THE TIME, BUT GETTING WORSE. IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121526August 21, 2018
SERVICE BRAKES, POWER TRAIN, STEERING
ON 8.20.18 MY VEHICLE GOING 70MPH ON THE FREEWAY AND THEN MADE A LARGE SOUND. I THEN LOST ALL STEERING AND BRAKING ON THE HIGHWAY. I BARELY WAS ABLE TO PULL OFF WITHOUT GETTING HIT. AFTER SITTING, SMOKE STARTED COMING OUT OF FROM UNDER MY HOOD. AFTER POPPING THE HOOD, THERE WERE FLAMES DOWN IN THE ENGINE. I POURED THE LITTLE AMOUNT OF DRINKING WATER ON THE FLAMES TO DOUSE THEM. THE TOW TRUCK CAME AND TOOK US TO THE NEAREST DODGE DEALER (CROWN DODGE IN REDDING, CALIFORNIA). THEY IMMEDIATELY NOTED IT WAS LIKELY DUE TO RECALL T51, WHERE THE WATER PUMP OVERHEATS, BREAKS THE BELTS, OVERHEATS THE CAR AND COULD CAUSE AN ENGINE FIRE. THIS IS EXACTLY WHAT HAPPENED. I TRIED TO GET THIS FIXED WITH MY LOCAL DEALER MONTHS AGO, BUT THEY DIDN'T HAVE THE PARTS. I ALSO NEVER RECIEVED ANY CORRESPONDENCE LETTERS ON THE RECALL... I OPENED A TICKET WITH DODGE DIRECTLY, THEY ARE INVESTIGATING. THIS WAS VERY DANGEROUS AS I COULD BARELY CONTROL MY CAR AT THAT SPEED, LOSING STEERING AND BRAKING.. SCARY, AND THEN A FIRE!. UGH...
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11121086August 20, 2018
STRUCTURE:BODY, VEHICLE SPEED CONTROL
I HAVE PURCHASED A VEHICLE FROM CANADA THAT IS CURRENTLY BEING HELD IN CUSTOMS. THERE IS AN OPEN RECALL (18V-486) THAT IS CURRENTLY TAGGED AS "REMEDY NOT AVAILABLE". THE VEHICLE MANUFACTURER HAS NO TIMETABLE AVAILABLE FOR THE RELEASE OF THE PARTS REQUIRED TO FIX THIS RECALL, SO MY VEHICLE CAN BE FIXED AND RELEASED FROM CUSTOMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118521August 8, 2018
AIR BAGS, POWER TRAIN
I DO NOT KNOW ALL OF THESE RECALLS ARE ISSUED AND THE DEALERS ALWAYS SAY THE HAVE NOT BEEN FURNISHED THE PARTS TO FIX THEM. THERE 3 ACTIVE RECALLS ON MY RAM RIGHT THAT HAVE BEEN ISSUED LAST YEAR AND EARLY THIS YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118593August 8, 2018
ENGINE
I RECEIVED NOTICE OF RECALL T51 AFTER BEING MADE AWARE OF THE ISSUE ~ SEPTEMBER 2017. SINCE THAT TIME I HAVE MADE MULTIPLE (LOST TRACK) REQUESTS FOR SERVICE. THE LAST ONE I WAS TOLD THERE ARE OVER 100 ON THE LIST "IN FRONT OF ME" AND THAT WITH THEIR ALLOCATION OF 2-3 PER WEEK IT'LL BE "OVER A YEAR" UNTIL I AM ABLE TO GET THE PARTS REQUIRED TO COMPLETE THE RECALL. THIS IS TOTALLY UNACCEPTABLE. THE RECALL IS FOR A WATER PUMP ISSUE THAT CAN CAUSE A FIRE IN THE ENGINE COMPARTMENT. PER YOUR SITE..."UNDER THE LAW, IF A VEHICLE RECALL HAS BEEN INITIATED, CONSUMERS ARE ENTITLED TO THE REMEDY WITHOUT CHARGE AND WITHIN A REASONABLE TIME". I DON'T THINK TWO YEARS FOR A SAFETY RELATED ISSUE IS "REASONABLE" TO ANYONE...BUT "THEM". I DID SEE WHERE THEY HAVE DONE THE SAME THING IN THE PAST...DELAYING/PROLONGING THE REPAIR OF ISSUES. I'M NOT SURE HOW THEY ARE ACCOUNTING FOR THAT BUT IT WOULD SEEM THEY ARE DRAGGING OUT THE COST/EXPENSE AS LONG AS THEY CAN. I REQUEST SOME/ANY HELP FOR MYSELF, AND THE OTHER >100 CUSTOMERS (JUST AT THIS ONE LITTLE DEALERSHIP IN KLAMATH FALLS, OR). I'M SURE OUT OF THE ~440K TRUCKS WE ARE NOT THE ONLY ONES WITH THIS ISSUE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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