Ram 2500 Complaints (2024)

55 consumer complaints on file.

#11668123June 20, 2025
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2024 Ram 2500. The contact stated that while driving at various speeds, the tire pressure warning light illuminated on the instrument panel. The contact attempted to check the tire pressures using the feature in the vehicle; however, the system displayed the message "Tire Pressure not Available". The vehicle was taken to a dealer; however, the dealer could not assist with the repair of the vehicle. The manufacturer was notified of the failure and initially agreed to buy the vehicle back; however, the manufacturer later decided not to complete the buy back. The vehicle was not repaired. The failure mileage was 4,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665863June 9, 2025
ELECTRICAL SYSTEM
Totally electrical failure leave individuals stranded, vehicle will not start both batteries dead, the vehicle was inspected and batteries replaced at dealership, no warning lights no signs vehicle just will not start and will randomly leave you stranded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662591May 22, 2025
TIRES:TREAD/BELT
The contact owns a 2024 Ram 2500 equipped with Firestone Tires, Tire Line: Firestone TransForce HT, Tire Size: LT275/70/R18, and DOT Number: VN15TH73023. The contact stated that while driving approximately 70-75 MPH and passing another vehicle in the fast lane, the rear driver's side tire experienced a blowout. The contact activated the hazard lights and was able to pull to the shoulder of the right side of the road while the rear of the vehicle was fishtailing. The contact stated that upon inspecting the vehicle, the contact noticed that the tire blowout had caused damage to the undercarriage. Additionally, the tire tread had detached, hit and caused damage the rear driver's side of the vehicle and to fuel tank filler neck. The manufacturer was notified of the failure and provided assistance in towing the vehicle to an unknown Dodge dealer, who informed the contact that they could not performed the needed repairs, and the contact was advised to contact the insurance company for assistance. The insurance insurance company was contacted and arranged for the vehicle to be towed to Caliber Collision for repairs. The vehicle was not repaired. The tire was an original tire. The tire was not replaced. The tire manufacturer was not notified of the failure. The Tire failure mileage was approximately 24,681. The vehicle failure mileage was approximately 24,681.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662188May 20, 2025
SERVICE BRAKES
Brake pedal had 6"-8" of travel before pedal started to stop the vehicle. The brakes were bled 3 times and the truck still doesn't stop properly. I'm told it stops better than any other new truck on the lot. BIG SAFTEY ISSUE!!! I'm told it is what it is and drive it, I refuse to drive an unsafe vehicle with myself or my family in the vehicle! The brakes have felt funny for a while, the truck has less than 6000 miles on it and has been back 3 times for the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656638April 24, 2025
STEERING
The contact owns a 2024 Ram 2500. The contact stated while driving at various speeds, the steering wheel was aggressively pulling to the right. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was informed that the rear track bar, and the frame were faulty and needed to be replaced. The frame was repaired; however, the rear track bar was not replaced because the parts were not available. The contact was advised that only aftermarket parts were available; however, the contact declined to use aftermarket parts to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644073February 21, 2025
VISIBILITY
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640753February 4, 2025
SUSPENSION, ELECTRICAL SYSTEM, AIR BAGS
Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. Stellantis, not two days after receiving the Bosch report, denied all responsibility
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11635642January 13, 2025
POWER TRAIN, ENGINE
While driving, the truck began to violently shake when downshifting. As I was exiting the highway and braking, the shaking intensified, and the truck stalled while I was traveling around 30 MPH, causing a complete power loss. To avoid a collision, I veered off the ramp and ended up scraping a road sign, which caused damage to the bed above the right fender, the road sign was intact and there was no damage to the sign. When I attempted to restart the truck and placed it in drive, it accelerated on its own. Applying the brakes only made it accelerate further, causing the truck to lunge forward uncontrollably. I managed to slow it down by putting it in neutral, regaining full brake control. I was able to get the truck to my driveway, but as soon as I turned into the driveway, it stalled again. I had to repeat this process to make it home as I didn't have cell service and was unable to call for a tow. This issue is extremely concerning, a complete power loss while driving, especially one that forces you off the road to avoid an accident, poses a grave safety hazard. My life and safety were jeopardized due to this malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632298December 24, 2024
ENGINE
Hydraulic Lifter failure at 10,500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626994November 23, 2024
POWER TRAIN
The transmission failed and is available for inspection. The vehicle lost power at 60 mph in an instant as transmission began to slip on a busy road truck would barely move. The problem was reproduced by the dealer and confirmed. Inspection upcoming. Check engine light went on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624580November 11, 2024
VISIBILITY/WIPER, ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
back up camera went black while backing up.This caused me to hit a vehicle.Will be taking to dealer for inspection.No warning. The wipers quite while going down road in rain storrm.I had todrive to a wide spot to get off road and wait for the rain to stop.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11618981October 9, 2024
SERVICE BRAKES
The contact owned a 2024 RAM 2500. The contact stated that while her husband was driving at 40 MPH, he attempted to slowly bring the vehicle to a complete stop upon approaching a stop sign. However, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop or even slow as intended, causing the driver to unsafely pass through the intersection without stopping. Afterward, the driver smelled smoke in the vehicle's interior shortly before observing flames from the front driver-side door exterior panel. The driver could maneuver the vehicle into a roadside ditch, resulting in reduced speeds of around 15 MPH, allowing him and the other occupants to evacuate. The unoccupied vehicle then rolled to a complete stop in a roadside ditch moments later, becoming completely engulfed in flames. Local emergency services arrived and were able to extinguish the flames but could not inform the contact of where the fire may have originated as the flames had reduced the vehicle down to its chassis. No warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a total loss by the contact's insurance provider. A fire report was filed. A police was not filed, and no injuries were reported. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 10,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11614239September 12, 2024
SERVICE BRAKES
Intermittent warning messages (check trailer brake wiring and trailer brakes disconnected). When trailer brakes disconnected message comes up you have a TOTAL LOSS of the electronic trailer brakes. Travel trailer is a 2024 Forest River Wildwood Heritage Glen 308RL (with solar on-board). This issue is very similar to the one plaguing the 2024 Chevrolet / GMC 2500 Pickup trucks. Trailer is in the shop being checked now and my RAM dealer states no problems have been reported. Trailer has the new style (blade) 7 pin cable. Problem has happened on multiple trips and is extremely intermittent. When this happens going down a steep grade it is a definite safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577102March 13, 2024
TIRES
Tire Size 245/70R 17E 3 out of the 4 tires showing thread chunking and thread being pulled tires where torn but not cut. Truck was vibrating took to a tire shop and tires where inspected and they called it a manufacturer defect. Firestone locations did not want to take responsibility neither did RAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569547February 2, 2024
ELECTRICAL SYSTEM
Took my vehicle to dealer I purchase from for the SCCM recall according to the service advisor she said they flashed the truck and that it was going to need the SCCM replaced based on their findings that they were going to order the part weeks went by with no calls from dealer on parts I made another appointment with dealer and they told me there were no parts available I contacted FCA recall assistance all they could tell me is for me to keep trying other dealers i asked if parts were available and they could not give me a answer today 2/2/24 I got a call from FCA and they verified that at the moment there is no parts to fix my truck that it was safe to drive until parts are available just confuse on this recall on letter it tells for me to get this fixed to ensure safety but there’s no parts available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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