Ram 2500 Complaints (2017)

698 consumer complaints on file.

#11569896February 5, 2024
SERVICE BRAKES
Service antilock break system warning lights for the second time now. Replaced abs control module and hydraulic control unit at 51000 miles now at 56000 they are bad again. 1400.00$ in less than a year to keep my breaks working as they should with no recall on parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570055February 5, 2024
SERVICE BRAKES
Have had the service electronic braking system going off and on now for about 8 months now and have been waiting on a recall but that hasn't happened so here i am filing a complaint. My cruise and anti slip does not work while these warnings are on the dash.This defect could lead to the brake failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570112February 5, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ABS, electronic stability control and speed control not working. Code C0020-01 ABS Pump Motor Control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569852February 4, 2024
SERVICE BRAKES
C0020-01 code. ABS pump. Truck only has 45,390 miles on it. Been replaced once under warranty and faulty again. Of course now out of warranty. Seems to be a common problem affecting over 400,000 trucks. Why is there no recall? RAM 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569533February 2, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS and traction control light. Continue to flash on and off cruise control will not work when light is on and traction control does not work. One light is on. I Heard there is a class action lawsuit in California trying to have my vehicle fixed. It continues to beep whenever I hit a bump or take a turn. Sometimes it's on. Sometimes it's off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568683January 30, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
C0020-01 code. ABS pump. Truck only has 35,390 miles on it. Been replaced once in 2020 under warranty and faulty again. Of course now out of warranty. Seems to be a common problem affecting over 400,000 trucks. Why is there no recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568870January 30, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS and traction control light came on, when faults were pulled, active fault # C0020-01. After contacting dealer, Service department stated it is due to faulty ABS module and Hydraulic control unit in 2017 and 2018 models. Parts are on national back order with no available ETA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568522January 29, 2024
SERVICE BRAKES
ABS warning and traction control lights will stay on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568345January 28, 2024
SERVICE BRAKES
ABS Traction control lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568165January 27, 2024
SERVICE BRAKES
ABS light and traction control lights display, as well as flashing messages “Service ABS System” and “Service Electronic Braking System” when weather is wet or when I hit a bump or pothole in the road. Dealer states the ABS module and hydraulic control unit needs replaced and that the ABS system could lock up during emergency braking and suggested not driving. Parts are backordered until July 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567784January 25, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Fault: "Service Anti-Lock Brake System" warning light appears intermittently Fault Code: C0020-01 ABS Pump Motor Control General Electric Failure - The above problem resulted in unexpected loss of ABS brake control, loss of Traction control and 4-wheel drive during hazardous driving conditions where these features are highly required, causing us to narrowly avoid pedestrians and other nearby vehicles. - We have discovered multiple complaints of this mechanical error with vehicles of the same model, year and make. Pressure to have the manufacture recall vehicles with this problem has been enacted with no resolution to date. See RAM Technical Service Bulletin #S2005000004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567560January 24, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Picked up my truck from the dealership and my ABS, and traction control light came on, and i lost my abs function and traction control. The my dash started flickering and it would go in and out. Now my heat also has stopped working. Truck is saying service abs system, service electronic braking, service rear park sensor. I do not feel safe in this vehicle as i did my research and see how many vehicles have been affected, i cannot believe Ram has not done a recall as with out my abs i almost slid off the road as it was icy out that day and i was unaware my abs would just stop like that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567561January 24, 2024
SERVICE BRAKES
My abs module has a fault code on my dash with the light staying on. I went to my dealership to get the part replaced for my safety and after ordering one and paying for it in December 2023 they are now finding out their is none available and will not be available to order until June 2024 ,with no guarantee they will be available then What is one to do under these circumstances the is something the company needs to address NOW!!! Not whenever they feel like it. From what I’ve read online this seems to be a major problem that many people that own these vehicles are dealing with Hopefully you help me with this situation Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566991January 22, 2024
SERVICE BRAKES, STEERING
During a snow storm, ABS and traction control lamps came on. The truck would not come to a controlled stop. After much sliding and skidding it came to a stop by hitting a snow abatement and curb line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566701January 20, 2024
UNKNOWN OR OTHER
Def exhaust system came on and says I have 120 miles left before it shuts down. I just bought it at the end of August with only 75000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566608January 19, 2024
SERVICE BRAKES
On approximately 7/20/2021 service anti lock brakes and service traction control warning lights and beeper were activated. The warranty had just expired due to date not mileage. Upon investigating on line I found this was a wide spread problem with no recall at this time. The fix is to replace antilock brake pump at a cost of 800 to 1,500 $. Dodge could not tell me if the part was upgraded or they are installing a newer version. They also would require a 250.00 scan after I supplied them a code on my scanner that identifies the same problem and a code. Now the warning lights go on and off on rough roads but mostly stays lit. I don’t know how much of a safety issue this is but apparently I don’t have traction control when the light is lit. As of a couple months ago the parts were not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565889January 16, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
ABS light goes on and off. C0020-01-ABS code internal failure. Cruise control goes in and out when code comes on. Brake pedal inconsistent.No parts available to fix this concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565359January 13, 2024
SERVICE BRAKES
I have an ABS light on and a traction control light. I understand this is a problem with 2017 Ram 2500 and the 2018 Ram 2500. It is my understanding from the dealer it will cost over $1,000.00 for the repair so that my brakes will work properly. Vehicle has less than 87,000 miles on it. I feel this should be brought to your attention. This is a safety issue for all affected vehicles. Ram knows about the issue and has failed to address the problem. I feel this should be corrected immediately. This is a safety issue for the motoring public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565090January 12, 2024
SERVICE BRAKES
I keep getting the ABS/Traction control warning lights and aural dinging warning on my 2017 Diesel Ram 2500. I pull a 10,000 LB trailer and without this feature, this is a hazard and danger to me, my occupants in my truck and other motorists on the highway. I do 95% of my driving in the mountains so it is a very crucial, critical and dangerous situation when I don't have ABS operating. If there is ever an accident, Dodge is open to a law suit because there hasn't been a recall on this. I've read several other owners of this vehicle with the same issue. Please have Dodge company do a recall for everyone's safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565128January 12, 2024
SERVICE BRAKES
The ABS brake system has failed and been replaced 3 times now and it is bad again. It needs to be recalled. The truck only has 53,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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