Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11536972August 7, 2023
VISIBILITY/WIPER
The sun visor fails to stay secure and falls from its mounting post - obscuring vision. My driver side did this while under warranty, and was replaced. The passenger side is now falling. Online forums indicated it is a common problem others have as well. Other posts on such forums indicate that dealers know this is an issue and have replaced them out of warranty because of this. I called and reported this to the dealer that did the first repair (covered by warranty) and they said it is no longer covered. I have not had my vehicle inspected for the failure. There are no warning lights or sensors indicating the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536570August 4, 2023
AIR BAGS
The safety warning light came on when starting the vehicle. We checked the owners manual and called the dealership to schedule an appointment. Advised of the recall by NHTSA they said no recall under our VIN. Took it to the dealer on [XXX] they did not schedule the appointment for the recall, showed them online the NHTSA recall but said Chrysler hadn’t notified them of any recall under our VIN. However, when the service advisor looked up the error code it shows the same code as the recall by NHTSA, codes V61 and V71. Our vehicle is a 2019 Classic Ram Dodge Pickup VIN [XXX] . We have also call FCA/Chrysler Fiat and advised them of the problem, Cesar referred us to NHTSA saying you send them VIN’s of vehicles that have incurred this error. Campaign 19V407 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535811August 1, 2023
UNKNOWN OR OTHER
The drivers seat back has broken twice in the same exact way leftside seat back support breaks dealer has been contacted. Vehicle has not been in an accident or impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535416July 31, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the power steering assist intermittently failed without warning. The contact used excessive force to steer the vehicle during the failure. Additionally, the power steering assist would return while using excessive force, causing the vehicle to oversteer. The dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V812000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535493July 31, 2023
AIR BAGS
Dodge pickup was traveling south down the highway at 65 mph and was met by an approaching semi pulling a fully loaded belly dump trailer also traveling at 65 mph. When both vehicles were about to meet, the trailer unloaded all 46,000 pounds of large rock onto the highway. The rocks proceeded to bounce into the front end of the Dodge at estimated speeds of 120-150 mph and lasted approximately 1 mile of highway (mile marker to mile marker). The driver of the Dodge engaged his brakes and was able to come to a complete stop on the roadway, but was struck in the side of the head by one of the rocks and died a short time later at a nearby hospital. The pickup sustained approximately $46,000 in damages during the incident, including major front end damage, a cracked radiator making the vehicle undrivable, and both a broken dash and bent steering wheel from the one rock that made it through the windshield. The Dodge was considered a complete loss by the insurance company. Both the driver and passenger of the Dodge were wearing their seatbelts and not a single airbag was deployed during the incident, including the steering wheel airbag. The steering wheel, which was hit by a rock traveling at an estimated speed of 120-150 mph, bent from the force of the impact, yet the airbag did not deploy. Had it deployed, the driver of the Dodge wouldn't have sustained such a catastrophic injury and would more than likely still be alive.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#11535527July 31, 2023
ENGINE
exhaust manifold bolts broke allowing exhaust gases into truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535587July 31, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534672July 26, 2023
ENGINE
OBDII Codes P0300: multiple/random cylinder misfire detected P000A: A camshaft position slow response bank 1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534415July 25, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Ram stated they fixed a previous 29 recall bcrm and pcm. Car will not turn off now bcrm failed 12 of 24 modules and engine won’t turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534106July 24, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH around a corner, the steering wheel became firm without warning. The contact turned the steering wheel from side to side for the steering wheel to start operating normally. The vehicle was taken to the dealer and the contact was informed that no cause for the failure was found. The vehicle was not repaired and the failure reoccurred. The manufacturer was not contacted. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533880July 23, 2023
ELECTRICAL SYSTEM
The Motor Generator Unit stopped charging the battery, which in turn made my battery die. This can be inspected. I was put at risk due to being broke down out of town on the side of a main street. The vehicle was inspected by a local mechanic shop as a Ram dealership was not within their city limits. They were the only ones to inspect it. Prior to the battery completely dying, my check engine light and low battery light came on within 10 seconds of each other. My battery died within 15 to 20 minutes of that happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533302July 19, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 25-30 MPH and attempting to make a left turn, the power steering failure message illuminated. The vehicle became difficult to maneuver. While driving at slow speeds the steering wheel was slightly swaying from left to right. The failure occurs while idle as well. The vehicle had not been taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532711July 17, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 70 MPH, the steering wheel became difficult to turn. The contact was able to pull off the roadway. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 100,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532533July 16, 2023
UNKNOWN OR OTHER
The sun visor/shade attachment to the roof is broken on both passenger and driver side. This is a known issue, which when the sun visor is down to block the sun, the visor will become dislodged from the ceiling causing the visor to drop suddenly into your line driving vison. This issue has been reported to RAM and is on all RAM forums. The forums indicate that RAM fixed this issue in future models but has not addressed this issue with all vehicles. This is a significant safety issue that RAM has failed to address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532588July 16, 2023
STEERING
I was driving 70mph on the freeway when my power steering stopped working. No warning lights came on. I slowed to 55 mph and it seemed to help. Steering is working currently but not sure for how long.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532417July 15, 2023
SERVICE BRAKES
2019 Ram 1500 Laramie. Currently 23,040 miles on odometer. Warning light comes on indicating failure of electronic braking control and trailer brake failure. This condition renders stability control, antilock braking, cruise control and trailer braking inoperative. Very dangerous situation when you lose your trailer brakes when towing. Dealer diagnosed as ABS module failed, part not available until approx. March 2024 (8 months). FCA part number 68295368AC. I consider vehicle unsafe to drive. This is a well known problem with no indication of desire by FCA to remedy issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532433July 15, 2023
STEERING
The power steering on my 2019 Ram 1500 stopped working while driving on Interstate Hwy 94 in Wisconsin in heavy holiday traffic on Friday, June 30, 2023. The steering wheel vibrated, I heard a warning sound, and a warning message came up that indicated the power steering needed servicing; there was immediate loss of the power steering; this all happened in 2-3 seconds. It was only because I was strong enough that I was able to exit the Interstate and return to my home about 90 miles away. Had my wife or another person with not as much strength been driving, they would not have been able to manage the situation. It is a definite safety issue.  The next time I entered the vehicle a day or two later to have it inspected, it was working again. But, again, on Saturday, July 8, 2023, the same issue occurred on Wisconsin State Hwy 29, after driving approximately 80 miles. My wife was with me this time so she witnessed the event. We pulled into a truck stop to eat. When we returned to the vehicle, it was working again. On Tuesday, July 11, 2023, we had the vehicle inspected by Chilson’s Corner Motors of Cadott, Wisconsin. They determined that the gear rack and pinion system needed to be replaced. The cost was estimated to be $2500. They indicated (and we verified) that the VIN# was not included in the 2019 Rams that were recalled for this issue. After checking other possibilities to correct the issue, we called Chilson’s to order the Gear rack and pinion for the vehicle. Interestingly enough, they did not know how long it would take to receive the part as there was a back order on these parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532264July 14, 2023
STEERING
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED SINCE IT IS A DUPLICATE OF 11532433*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532184July 13, 2023
AIR BAGS
I was in a car accident and my airbags did not deploy. No warning lights on prior to the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11531813July 12, 2023
FUEL/PROPULSION SYSTEM
When Filling the truck up with fuel, after 1-2 gallons the pump would shut off and I would have to repeat this process to fill up my 32-gallon tank. When I took it to the mechanic, it was found that the tank and filler neck was not properly preventing the pressure, causing the pump to think the tank was full and shut off. By the time we figured out the issue Stellantis had already developed an updated tank and filler neck and were putting it into their new trucks, but they never informed the public of the error nor issued any kind of recall to fix the existing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500