Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11540035August 22, 2023
UNKNOWN OR OTHER
The rear window frame has cracked and is allowing water to enter the vehicle and get the carpets wet which is causing mold and unpleasant environment inside the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540049August 22, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact 2019 Ram 1500. The contact stated that on several occasions when the vehicle was started, there was a ticking sound coming from the middle of the vehicle. Additionally, the contact stated that on several occasions, he observed an abnormal odor inside the cabin of the vehicle. The vehicle was taken to a dealer where it was diagnosed and determined that the exhaust manifold, flange, and bolts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540070August 22, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Hi The Stop/Start system is not working correctly, the engine stated to misfire randomly and now 70,00 + miles the stop and start system is making the truck unsafe to drive. I have taken it to my local ram / jeep dealer and the problem is not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539929August 21, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 1500. The contact stated that after parking the vehicle, he became aware of a brown fluid leaking underneath the front of the vehicle onto the ground. The vehicle was towed to the dealer, where it was diagnosed that the head gasket, the radiator, the engine, and other unknown parts had failed and needed to be replaced. The vehicle was repaired. Additionally, the contact stated while driving at various speeds, the check engine warning light illuminated, and there was black smoke coming out of the exhaust pipe while depressing the accelerator pedal. The vehicle was taken to a second dealer, National Speed (4022 Glenside Dr, Richmond, VA 23228) where it was diagnosed that the PCM was unable to read the O2 sensors; however, the cause of the failure was not yet determined. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539885August 21, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 10 MPH and making a turn, the steering wheel seized. The vehicle failed to turn to the right or the left. The driver was able to restart the vehicle. There was an unknown warning light illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539611August 20, 2023
STEERING
STEERING STICKS WHEN GOING TO THE LEFT AT 35 MPH AND UP. STICKS AT 10-11 OCLOCK POSITION AND MUST BE FORCEFULLY RETURNED TO CENTER CAUSING VEHICLE TO JERK. OVER AND UNDER STEER HAS TO BE CONSTANTLY MANAGED AND IS DANGEROUS. HAS CAUSED ME TO CROSS YELLOW LINE INTO ONCOMING TRAFFIC.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11539463August 18, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
Wire harness is available for inspection Wire harness for rear parking sensors needed to be replaced. Sensors not active which could have caused a collision. Service tech at dealership says they have seen many wire harness failures. Parts have NOT been inspected by any party Dashboard showed need to take front and rear parking sensors in for service
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538621August 15, 2023
VISIBILITY/WIPER
The contact owns a 2019 Ram 1500. The contact stated while driving 30 MPH, the windshield wipers were activated, and the passenger’s side windshield wiper arm started striking against the hood of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 20V208000 (Visibility). The dealer was contacted and stated that the vehicle was not included in the recall. The contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 62,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538293August 14, 2023
ENGINE
RAM vehicles that are equipped with the 5.7 L hemi engine are known to have cracked exhaust manifold. This has been an ongoing issue since the 5.7 engine was introduced. Ram has done nothing to remedy. This RAM is continuing to charge consumers for Repair for a known issue. The consumers who do bring this to the dealership to have this repaired, or on a waitlist for at least 4 to 7 months for the part to come from manufacturer, while they are still producing 5.7 L engines with the same manifold why consumers are waiting a lot of 4 to 7 months, they have now elapsed their manufacture warranty and are not covered under that warranty and now need to come out of pocket for this repair This is a money grab and RAM. Needs to be Held responsible for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538267August 13, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Vehicle after driving and shutting off, fails to start. Only having an audible click noise. Truck required to be towed to home. Battery provided sufficient voltage and shows to have continuity from starter relay to solenoid. Disconnected the negative battery connector overnight. After sitting unplugged from battery overnight and reconnecting in morning, the truck started 1st attempt, however now has several codes popping up P1DF3, P2111, P2017 and U0402. (There were no prior issues: as truck would start and drive with no delay and no service engine lights.) After the 3rd attempt to start the truck after previously having the negative cable disconnected, it failed to start and would only have the audible click sound. Vehicle milage is less than 36,000. This is a risk to consumers as the faulty start may leave a party in unsafe environment, or cause financial burden risk due to a required need to tow the vehicle, or may cause damage to components for continued attempts to start the vehicle. In researching this have seen multiple forums that disconnected this to be a large issue for the Dodge Ram, this should be required to be a Recall to fix the ESM/TCM that is causing this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537979August 11, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 1500. The contact stated while driving from a complete stop and while making turns, the accelerator pedal was depressed, but the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed that the high-pressure fuel pump (HPFP) had failed and needed to be replaced, and the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537986August 11, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that the power steering assist failed to operate while starting the vehicle with the "Power Steering Unavailable - Service Required" message displayed. The dealer and the manufacturer were notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 19V812000 (Steering) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537581August 10, 2023
POWER TRAIN
I believe it is related to the mild-Hybrid (eTorque) setup as this appears to only occur on those models of pickup trucks. Steps to reproduce: - Car sits all day outside my office in Virginia summer heat - Turn on car without A/C so the Start/Stop can engage. - Approach stop light and Start/Stop engages for the duration of the stop - After waiting ~4 minutes for the light to turn, when I release my foot from the brake there is a sharp jolt/lurch and the truck appears to stall or fall out of gear. There are times, where it will not fall completely out of gear, but will jolt violently from a stop as the engine restarts. - The instrument clusters displays "Shift to P and then desired gear" - After applying the break and following the above direction, the truck will resume normal operation Safety Concerns: While this happens to me at a stop light while turning onto a main road, there is nothing stopping this from happening when I attempt to accelerate into traffic or across a busy intersection without a light. Dealer Reproduction: The dealer is aware and has seen the truck many times, but has been unable to reproduce the issue. They have tried various PCM and TCM updates, but, so far, none have resolved the issue. Inspection: The dealer has inspected the vehicle and has found no trouble codes Other notes: - No warning messages or indications prior to this happening. I first noticed this at 34K miles and am now at 46K miles. - I am curious if this is related to: https://static.nhtsa.gov/odi/rcl/2023/RCLRPT-23V265-2735.PDF but slightly less severe in that it doesn't happen while moving. Reports have indicated that cleaning the throttle body may offer some relief which would support this hypothesis. - I have and can provide video of my truck exhibiting these symptoms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537659August 10, 2023
ELECTRICAL SYSTEM
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 45 MPH and other various speeds, the instrument cluster went blank. The contact stated no warning light was illuminated. The contact stated that the instrument cluster failure was intermittent at first but had become a constant failure. The contact stated that the instrument cluster was no longer operational. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System) however, the VIN was not included. The failure mileage was 51,079.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537791August 10, 2023
STEERING
Parked vehicle for 2 days and when I turned vehicle back on power steering was out. Vehicle had to be towed to repair shop. Power steering module went bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537397August 9, 2023
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Defective shifter. Vehicle is automatically shifting in Park while in drive causing vehicle to stop moving while driving, in traffic or at a stop light. Vehicle accelerated and cut off in the middle of an intersection and almost got rear ended because vehicle would not move. When shifting to drive again it immediately switched to park stranded me in the middle of on coming traffic. This is horrific especially if it would happen on an interstate. This happened also at a gas station putting the truck in reverse backed a little bit than automatically shifted to park stranding me in the middle of the parking lot. I had to turn off the truck and start it to shift back in gear. The truck shifted by it self multiple times. This safety issue could be detrimental. I was scared to continue driving my truck. Turning in front of someone had me nervous because when I tried to accelerate the truck shifted in to park and stopped moving multiple times. Reaching the internet to find out why. I found multiple people had the same issues. This need to be fixed before it cost the life of someone
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537452August 9, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle hesitated while responding. The contact stated that the failure had been recurring while driving and had nearly caused a crash. There was no warning light illuminated. The vehicle was taken to the local dealer, but the failure could not be duplicated. Additionally, several unknown dealers were contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537458August 9, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537104August 8, 2023
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537182August 8, 2023
ELECTRICAL SYSTEM
was driving on turnpike with family in the rain going 70 when my truck shut down.I coasted to the side. truck had no power. Seems rear window leaked on electrical components causing short. the seems to be common in these trucks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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