Ram 1500 Complaints (2021)

669 consumer complaints on file.

#11435026September 30, 2021
STEERING
Driving 30-35mph in city streets the truck suddenly could not be steered. The steering wheel could be moved lock to lock with one finger with seemingly no connection to the steering mechanism. The truck pulled to the right, striking several parked cars with the right front end of the truck. The police officer who made the report felt the steering wheel problem was the likely cause of the accident. There was no warning ahead of time such as dashboard warning lights, noise, smoke or other symptoms. The truck remains in a local body shop where the owner noted that he had never seen a similar steering wheel symptom in impacts much more extreme than 30-35 mph. Further inspection once the truck was placed on a lift reveals the steering column was snapped in two at the level of the firewall. Again, the body shop owner and his staff have never seen that occur before in any vehicle. Obviously a vehicle that suddenly loses steering control while moving is a clear and present danger for any occupants of my vehicle as well as anyone in nearby vehicles, thus my concern. I did report this immediately to FCA (Dodge) and they assigned an incident report but at the time I notified NHTSA 4 weeks after the accident, they had not ever gotten back to me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11435012September 30, 2021
ENGINE
While performing left hand turn, braked to make turn, truck slowed down and engine cut off and display indicated put in park, emergency brake engaged. Had to come to complete stop and put in park to start back up. Had to manually disengage parking brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434826September 29, 2021
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- Started the truck after sitting overnight. - Drove about .5 miles to a stop sign, started to accelerate and the truck stalled. It automatically applied the Peking break. - After turning knob to Park and manually engaging/disengaging parking break a few time, truck finally started back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434811September 29, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While making a right hand turn from a stop at low speed, my truck completely stalled all electrical systems and dash indicators turned off or failed and the vehicle coasted to a stop. I was able to restart the truck using the normal start procedure and there were no further issues. This could have resulted in a traffic accident with potentially fatal injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434637September 28, 2021
ENGINE
The contact owns a 2021 Ram 1500. The contact stated while making a left turn, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated that the parking brake applied independently. The contact was able to restart the vehicle and drive to his destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 1,915.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434478September 27, 2021
ENGINE, UNKNOWN OR OTHER
Just purchased truck a few days ago. Only 350 miles on it now. On 9-27-21 at approximately 8:50am, I was taking my son to school. I stopped at a stop sign and then proceeded to make a right turn onto the roadway when all of a sudden the engine cut off. Everything else stayed on in the truck. It would not allow me to apply the brakes, start the engine, turn the steering wheel, etc. It traveled across the roadway, into oncoming traffic lane, and then came to a soft stop by itself halfway on the roadway. It activated the electronic brake therefore I had to deactivate the brake, apply brake, turn the shifter to park and then restart the engine, disengage the parking brake again, and shift back into drive in order to drive. All this while in the wrong travel lane. Dealer and FCA has been contacted and could not find the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434308September 24, 2021
ENGINE
Vehicle stalls while driving leaving occupants stranded in travel lane. Restart times vary, with the shortest time to restart being ten minutes. Dealer service could not replicate. Our code reader found that a fuel pump circuit code PO627 was present. Dealer cleaned ground connection and released vehicle in five days. Three days later problem repeated and vehicle would not start (all video recorded) and it was necessary to have it towed back to dealer with only 153 total miles on odometer. I did not have my code reader so I couldn’t check before it was towed. Vehicle has remained at dealer for last 15 days with the problem unresolved
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433202September 16, 2021
AIR BAGS, SERVICE BRAKES
I was involved in an accident in North Carolina in bumper to bumper traffic. At one point I had to hit my brakes when the peddle went to the floor and did not stop which caused me to hit a tanker vehicle in the rear end. I crunched up the front grill, hood, 2 quarter panels, radiator and undetermined other damages.. Just an FYI, the air bags also did not deploy. Consumer contacted the dealer and the mechanic came out to inspect the vehicle and claimed it was due to braking failure and the not deployment of air bags.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11433145September 15, 2021
POWER TRAIN
After accelerating onto a 30 MPH road, from a dead spot, engine RPMS spiked while Ecodiesel engine/ ZF transmission dropped into 1st gear with no warning. AFTER taking foot of accelerator and turning on warning flashers I noticed (HUD)heads up display that I was in 1st gear. I advanced gear shifter on steering wheel to 8th gear ASAP. Problem went away, but WHY INSTEAD of advancing up in gears and speed, IT WAS UNEXPECTEDLY DROPPED INTO 1ST Gear is MY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432661September 12, 2021
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
PEB AND FCW with BRAKING did not work when truck hit a 90 gallon empty trash can at less than 6 mph. There was no damage to the truck nor the can. These systems are supposed to brake when the truck is about to hit something. If the can were a person, damage would have been done. The dealer service man said he thought it should have braked and scheduled to be looked at September 27, 2021 at 8 AM. There was no known warnings at the time of this incident in August 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431423September 1, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Ram 1500 Eco Diesel remains on after it was turned off. Has happened several times over the week to where we are scared to park in our driveway and garage. We don't have another vehicle right now since that is in the shop so we have no voiced but to take the risk and used it. Sensors come on when there is no object in site and truck breaks automatically where its causing a safety issue. I have video but I can't upload it since the system only takes pictures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431166August 31, 2021
AIR BAGS
Car accident just occurred that yielded in the truck being totaled (with driver injury) and air bags did not deploy. It is currently at the tow yard awaiting the insurance company's visit. It has not yet been inspected. There were no messages on the dash regarding the air bags prior to this accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11430323August 24, 2021
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
My 2021 Dodge Ram 1500 has stalled 8 times since purchasing the vehicle. The first occurrence was the day after purchasing the vehicle. In each instance, the circumstances have been identical: The vehicle speed is reduced to a near stop. The accelerator is applied gently. The engine cuts out. The vehicle places itself in park. The vehicle activates the parking brake. In each instance, the vehicle has stalled when attempting to merge into traffic. This vehicle defect creates a significant safety concern as in each instance, I have been without power, and had to re-start the vehicle while sitting in an active lane of traffic. Online forums dedicated to the 2021 Dodge Ram 1500 would indicate that my experience(s) are not isolated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429388August 17, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on a residential street (less than 25mph) I approached a stop sign, stopped and then accelerated through the intersection, as I applied the gas, the truck stalled, shut down the engine, engaged the parking break and displayed numerous warnings about autobraking / parking systems. I don't have the exact details as it caught me off guard. This was on an active road, during work rush hour. I had to turn the knob back to park, restart the truck (parking brake was still applied so truck wouldn't move) shut it down again, restart again, manually turn off the parking brake and then the truck drove normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429294August 16, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Truck stalled during slow speed right hand turn. When I attempted to hit the gas coming out if the turn it stalled. Display says to put in park. Emergency auto brake engaged when moving transmission into neutral to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429101August 14, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE
While driving, 6+ warning lights (Auto Emergency Braking (AEB) Unavailable Service Required, Service Electronic Stability Control, Service Trailer Brake System, Forward Collison Detection, Automatic Emergency Braking, Lane Departure Warning, Service Engine, and a module failure) appeared and then the truck shut off in motion. Had to pull over to put the truck in park and attempt to restart, took several tries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428754August 11, 2021
STRUCTURE:BODY
While driving on interstate at approx 70 mph...I heard and felt what seemed like an explosion. At first I thought a tire blew out, but within seconds I could hear wind noise coming from my sunroof (the fabric shade was closed). I could then hear what sounded like pieces of glass blowing around on top of the fabric. Once I found a safe place to stop, I was shocked to see that the glass pane of my sunroof was shattered. There was no vehicle within 100 yds in front of me and I didn’t pass under any bridges, etc. The glass simply exploded. I am thankful that the shade was closed otherwise I would have been showered with glass. The noise was so startling that at first I thought someone had fired a shotgun...it was that loud...loud enough to be a deadly distraction at highway speeds. The dealer claims that they have never heard of this happening, but my research today is contrary to that claim (https://www.consumerreports.org/car-safety/exploding-sunroofs-danger-overhead). The vehicle is at the dealership now. The rep has told me that he has no idea how Chrysler/RAM will handle this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428629August 11, 2021
ENGINE
Taking a low speed (10mph) right turn into traffic the truck cut off and the emergency brake came on. Took 15-20 second to get the truck moving again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428314August 9, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
2021 5.7L HEMI e-Torque While traveling at approximately 20mph I slowed down to stop at a stop sign and the truck start shifting down as it should. At around 5/7mph it stops, the truck shifts to P and applies the Parking brake. I’m able to start the engine back up every time this happens but there’s something wrong for sure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428029August 6, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: CAMERA SYSTEM
Have had my truck for only two weeks. The backup camera did not work with message saying “backup camera not available” and at same time electronic throttle control showed “service electronic control”. I shut the vehicle off and waited @ 1 min and stil showed same. Did restart again, same results. Then drove to restaurant and when I returned to vehicle @ 1-1/2 hour later both messages were gone. Backup camera now working and throttle message is gone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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