Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11576750March 11, 2024
POWER TRAIN
The location of the shifter knob, in close proximity to the fan control knob, poses a danger while driving the vehicle. I was driving at 70mph on the freeway and went to turn down the fan when I accidentally turned the shifter and the truck went into neutral. As a result, I was nearly rear-ended as I wasn’t able to accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576331March 9, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This incident has happened several times. As I back out of my garage, the brakes are violently slammed on and the truck bounces on the springs. It's stops so fast, it alarms me and my passangers. When it brakes, it also makes a loud long screeching noise. There is a TSB out for this issue: 08-076-18. As I back out of the garage, there is no obstacles in the path, I do hear the normal beeping noises as my garage has about 8 to 12 inches clearance on each side of the mirror. I feel like this shouldn't be a TSB, it should be a recall as this could be a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575994March 7, 2024
SEAT BELTS
Original owner of this Ram 1500, dealer bought. Around 60600 miles discovered rear passenger seat belt NOT attached or anchored to vehicle, under seat. . Did not appear to have ever been attached. Not bent or disfigured or worn as if torn off of anchor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576092March 7, 2024
STRUCTURE
The contact owns a 2019 Ram 1500. The contact stated that during a rainstorm, he became aware that the rear window was leaking water into the interior of the vehicle, potentially leading to electrical damage to the rear taillamps. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the water was entering the interior of the vehicle through a crack in the glass. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575702March 6, 2024
ELECTRICAL SYSTEM
8.4in Uconnect Screen Delaminated causing there to be a bubble behind touch screen and glue is leaking down to the bottom of the console. Screen now twitches and is unresponsive in the top corners
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575889March 6, 2024
EXTERIOR LIGHTING
I am reporting a safety issue that is not associated with my vehicle, rather it is in regards to many vehicles on the road with LED headlamps. These lights are blinding and most definitely a safety concern. Why are car manufacturers allowed to install these type of lights?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575515March 5, 2024
POWER TRAIN, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Gauge cluster stopped working, no speedometer, mileage, turn signal indicators etc. all black. Extreme safety risk. 4WD will not engage, possibly associated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575578March 5, 2024
STEERING
While driving at low speeds and turning normally left or right the dashboard flashes and makes a noise with the statement "power steering unavailable service required." Once the turn is stopped it goes back to normal but happens every time I make a turn. Steering locks up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575314March 4, 2024
STEERING, STRUCTURE
The contact's grandson owns a 2019 Ram 1500. The contact stated while her grandson was driving at an undisclosed speed, the tailgate ajar warning light illuminated intermittently, causing her grandson to pull to the side of the road several times. The vehicle was taken to the dealer, where it was diagnosed that the tailgate striker was misaligned. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure) however, the VIN was not included. Additionally, the contact stated that her grandson had informed her that while driving at low speeds and making a sharp turn, the steering wheel shuddered. The dealer determined that an unknown software update needed to be performed. The contact related the failure to TSB Number: 08-137-21. The dealer charged a fee for both repairs. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574714February 29, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2019 Ram 1500. The contact stated that when the vehicle was started, the instrument cluster was inoperable. The contact stated that there were no digital functions displayed on the instrument cluster. However, the contact stated that the radio was operable and displayed improperly. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574667February 29, 2024
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack-and-pinion steering system. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574380February 28, 2024
STEERING
Vehicle makes a grinding noise every other start. I believe this si the rack and pinio might be failing. An even louder grinding noise when making a right turn. Showing sign of a defective Rack & Pinion with shake ride again at high speeds on the highway not constant lately but higher frequency has accured. I noticed there's a recall for the rack & Pinion but it shows that my vehicle is not affected. Please add my vehicle to that recall and or further investigate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573999February 26, 2024
STRUCTURE
The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the active air dam system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573293February 22, 2024
AIR BAGS
The contact owns a 2019 Ram 1500. The contact stated that the air bag warning light had been illuminated. The vehicle was taken to the dealer where it was diagnosed that the wiring harness failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure where it was confirmed there was no warranty or recall coverage on the vehicle. The failure mileage was 49,941.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572781February 19, 2024
STRUCTURE:BODY
Leak in third brake like that and/or from rear vents. MANY other complaints online of same issue. Allowing water in causes mold and possible breathing issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572466February 17, 2024
VISIBILITY/WIPER, STRUCTURE:BODY
Rear Window seal and Fin on top of roof failed causing large amounts of water to enter the car cabin flooding the floor around electrical components under passenger seat area and elsewhere,Floor was sopping wet many times before I found out there was a rear window problem.I fear since I live in tropical Florida Mold may be growing under my carpet ,plus we had a bad smell like nasty old cigars in the cabin when we get in ,No one smokes in my family..I took it to the dealer for repair who stated yes we know about it ,it is a common problem and we can fix it but it is not covered under warranty,I paid $183.84 to have the dealer repair my leaks as I was concerned about a fire from electrical wires shorting out.After they fixed it there repair causes water to flow from the dirty roof down the back of my rear tinted window causing me a loss of visibility out my rear window unless i climb in the back of my truck bed and clean my rear window regularly. Which is very hard for a [XXX] man who has had a spinal fusion to do .Because this repair they made fills in the water channel that moves the water to the sides of the windows and off the truck sides ,it now flows like niagara falls over the back of my window from the top of the roof causing a constant dirty window that blocks my vision on a tinted window worse than a normal window and is a safety hazard .The window was designed to channel the water to the sides to prevent that problem and keep the window clean and clear. it is very irritating to check your rear window when backing or looking to see if anyone's back there where the camera does not show and as your driving down the [XXX] and trying to change lanes at 70mph with a filthy tinted rear window its dangerous. I have not been reimbursed from the Manufacturer for the dealer repairs to my window after i sent in required documents to be reimbursed as stated in there letter to me that also extends my warranty on this. its been 9 months now INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572343February 16, 2024
STEERING, POWER TRAIN, SUSPENSION
The 4wd has never worked in my 2019 Ram 1500. I bought the truck in November of the same year, I tried to engage the 4wd with the snow that year and it would not engage. Notification showed service 4wd, I took it to a ram dealer in South Carolina where I worked out of town they had it for two days and they informed me they didn't know what was wrong with it. I then took it to the dealer at home they kept it overnight and installed a new actuator. It engaged the first time and then back to service 4wd. This time was different it stayed in neutral, I turned the emergency brake on and turned the truck off. The dial tried to return to park but couldn't so with the truck off and Ebrake applied I had to have a tow service pick it up and take to the dealer. I then scheduled an appointment with the dealer I purchased it from and they said they updated the software and it was working. I tried to engage the 4wd in the parking lot and it still showed service light. They kept the truck for two days and said a gear in the transfer case was bad and I had to pay $1,000 to fix it. But the same year truck has a recall for the same issue I'm having. I declined the service due to an active recall. About a week later the power steering wasn't working right. When I was doing highway speed and would turn left it was like I had to fight it back into the lane, but only while turning left. I then took it to a mechanic and he said the truck was clearly over steering from the wear marks and that the R&P looked good no leaks but it may be the rack. So I looked at the active recalls and sure enough there is an active recall for the same year truck for electronic power steering and the transfer case but when entering my VIN it says my truck has zero recalls? I really hope something can be done I've lost my job due to cardiac arrest and used my 401k to pay the lein off just to have all these issues. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571816February 14, 2024
ENGINE
Lifter and camshaft failure, Spark plug and coil issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571632February 13, 2024
SUSPENSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the rear differential axle seized. The contact stated that the vehicle had seized in the middle of the road. The contact was able to safely get the vehicle to the shoulder of the road. The vehicle was towed to the dealer where it was diagnosed with a failed rear suspension and a failed rear differential axle and that the rear suspension and rear differential axle needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that while driving at an undisclosed speed, the rear suspension axle seized again. The contact was able to move the vehicle to the shoulder of the road. The vehicle was towed to the dealer. The vehicle was diagnosed with a failed rear differential axle and failed rear suspension, and it was determined that the rear differential axle and rear suspension needed to be replaced. The contact stated that the vehicle had been at the dealer for six months and the vehicle had not been repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571787February 13, 2024
UNKNOWN OR OTHER
The 8.4in screen made by Stellantis delaminating is a common issue for them and they refuse to put a recall out for it. Some screens including mine are delaminating to where it’s difficult to see the backup camera in the day time, making it a safety issue. It also makes the screen harder to read, causing more attention to be focused on the screen rather than the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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