Ram 1500 Complaints (2022)

637 consumer complaints on file.

#11572597February 18, 2024
UNKNOWN OR OTHER
While driving vehicle has stalled on multiple occasions While at a stop sign or stop red light it has stalled as it seems to Try to shut down the engine then stalls I would classify this as an extreme hazard especially while driving at highway speeds All functions shut off including power steering brakes ( until air exhausts) I would suggest the nhtsa take a serious look at this The writer is a former fdny chief and current presidential appointment to the DOJ Medal of Valor Board Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572402February 16, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle independently shifted to park and would not turn off. The contact stated that after several attempts to turn the vehicle off, the vehicle turned off and the contact restarted the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle failed to function as intended. The contact stated that there was a 10-15-second delay. The failure occurred several times. However, the vehicle was taken to the dealer seven times, but the failure could not be duplicated. The contact stated that the failure began after Manufacturer Recall: 901081, was completed two years ago. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571079February 9, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 10 MPH, while making a right turn and coming to a stop, several unknown warning lights flashed on the instrument panel and displayed before the vehicle lost motive power and stalled. The vehicle was immediately restarted but the "battery" warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The failure mileage was 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570665February 7, 2024
UNKNOWN OR OTHER
I brought a brand new vehicle from thunder chrysler dodge Jeep ram in bartow, FL in July 2022. I took it back to the dealer to be seen as it was making a weird noise and sounded off the beginning of 2024. They looked at the vehicle as it was under warranty and I picked up the vehicle several days later. Only to then realize the vehicle was doing the same thing. Took it back to the dealer, they claim they repaired it again and I drove it off the lot and realized immediately it still wasn’t fixed. This goes on now 3-4 different times. The dealer states they have never had this happen before and cannot direct me on who to contact regarding my vehicle being repaired or bought back etc. they sold me a lemon vehicle and I want to be fully compensated for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570399February 6, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The truck shut off on me at high speed on the highway. Another time which I caught on video, I was making a right hand turn and the truck shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569576February 2, 2024
POWER TRAIN
The contact owns a 2022 RAM 1500. The contact stated that while driving at 2 MPH into his driveway, the vehicle suddenly accelerated, coming to a complete stop after colliding into the contact's home. The air bags did not deploy. A police report was not filed. The contact sustained a minor injury but did not seek treatment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11568481January 29, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568333January 28, 2024
ENGINE, POWER TRAIN, SERVICE BRAKES
THE VEHICLE HAS A CONSTANT VIBRATION. IT WAS RETURNED TO THE DEALER WITH 312 MILES. I HAVE COPIES OF EACH TRIP TO THE DEALER. THE DRIVE SHAFT SHOWED NOT ALIGNED PROPERLY, THE BRAKES SHUDDER UNDER DECELERATION, NOISE WAS FOUND IN THE MOTOR MOUNTS. IT VIBRATES AT ALL SPEEDS BUT AT 65 MPH THERE IS A ROARING SOUND INSIDE THE CAB WITH ENOUGH VIBRATION ON THE STEERING WHEEL TO PUT YOUR HAND TO SLEEP. I'M NOT SURE IF SOMETHING IS GOING TO COMPLETELY SEPERATE FROM THE DRIVE TRAIN, IF THE BRAKES ARE GOING TO FAIL OR MOTOR WILL SEPERATE FROM THE MOTOR MOUNTS. I'VE BEEN IN THE TIRE AND WHEEL BUSINESS FOR 41 YEARS AND THERE IS SOMETHING GOING ON. IF THERE'S A VIBRATION AT ALL SPEEDS, SOMETHING IS WRONG. THE PROBLEM HAS BEEN CONFIRMED BY THE DEALER WHERE I PURCHASED THE VEHICLE AND BY THE AREA TECH ADVISOR WHO TOLD ME ON OR ABOUT SEPTEMBER 9TH 2023, HE KNOWS WHAT'S WRONG AND IT CAN NOT BE FIXED. IT APPEARS TO ME THAT FCA IS WAITING FOR SOMETHING TO FAIL BEFORE THEY WILL FIX THIS PROBLEM. I HAVE FILED A "LEMON LAW" SUIT AGAINST FCA IN THE STATE OF TEXAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567660January 24, 2024
UNKNOWN OR OTHER
Navigation not working. I am fear of my life because I use I could died. I been trying Dodge ram an Uconnect to fix this problem for almost a year an tell me the part on order with no time frame to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567214January 23, 2024
ENGINE, UNKNOWN OR OTHER
On three (3) separate occasions I was making a turn when the engine just shut down and turned to the off position. Two occasions were on to a busy road…where fortunately no cars were coming at the time or I could have been seriously injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565925January 17, 2024
STRUCTURE:BODY
Have nicks on all 4 door latches on vehicle. Took vehicle to Bettenhausen Chrysler in Tinley Park, where I purchased, and they turned me over to corporate. After 3 months of no answer from corporate case closed and Chrysler not paying for repairs. I have checked with dealers In Illinois, Missouri, and Colorado. They all had multiple vehicles with same problem. After numerous attempts to contact anyone at dealership finnaly got a call from Mr Bettenhausen. Mr Bettenhausen stated he had same damage on his personal vehicle and door latches were faulty and ended conversation with me. Vehicle has not been inspected by anyone other then Bettenhausen Chrysler dodge. I feel if door latches are faulty it puts me and anyone else who is on roads as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565347January 13, 2024
VISIBILITY/WIPER
Defrost on high and the visibility is extremely poor and dangerous while driving because if foggy. The ventilation system is very poor and have reported it already to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565122January 12, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564874January 11, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2022 Ram 1500. The contact stated that the defroster system failed to operate as needed. Due to the failure, visibility was difficult while driving in cold weather. The vehicle was taken to a dealer and the defroster system was repaired; however, the failure persisted. The contact also stated that the windshield was replaced on three separate occasions by an independent mechanic, but the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563456January 4, 2024
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
300 FCA case [XXX] - FCA Replacement / Repurchase - [XXX] [XXX] RAM 1500 CREW CAB 2022 Please be advised this vehicle was lemon lawed and replaced on 11/27/24. FCA reclaimed possession of this vehicle at that time. Per Statutes for WI. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558775December 6, 2023
UNKNOWN OR OTHER
The vehicle is equipped with an Auto Start/stop that turns the vehicle off when in the Drive position if the vehicle is sitting still for a period of time. This kicks on at every stoplight and every time the vehicle is sitting still with my foot on the break for longer than about 10 seconds. The vehicle will turn off but will not restart. It will try until the battery is drained to the point the low battery indicator comes on. In the instance that the vehicle does start it chugs along for 15-20 feet and then dies again. This has pushed me into the middle of intersections and then died. It has done it to me while making a left hand turn which puts me directly into oncoming traffic. It has done this while emergency vehicles are behind me and prevents me from getting out of the way. It has done it to me while merging onto the highway. I have had the vehicle in the shop 4 times in the last month and a half and even after the issue is “corrected” it malfunctions again. The Star Engineers from Chrysler have had the vehicle under diagnostics for over a month and still can’t pinpoint the problem. The dealership has informed me the issue is not fixable, and Ram has told me that they are not taking ownership of the problem and that I should be patient for it to be fixed. We will now be escalating this to a legal issue. I’d like it noted that I have multiple videos of the vehicle malfunctioning and how it locks the truck up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558637December 5, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557451November 29, 2023
SUSPENSION
On the morning of 10/31/2023 I was on my way to work. I had the cruise set at 75 MPH, and I heard what sounded like an explosion/ loud bang. The truck immediately veered off to the left, hit a drainage culvert, and went airborne. With the front tire folded in, no steering was available to use. Upon inspection, while at the tow yard, the lower control arm snapped in half, as well as the CV joint (half shaft), so this was obviously the cause of the loud explosion/ bang sound that I heard. This lower control arm is made of aluminum, not steel. I could have been killed if I would have hit the culvert more square, as the truck missed the steel barrier cable posts by only a few feet, which was evident upon re-visiting the accident site two days later... the truck narrowly avoided being impaled by the barrier posts. It us unknown weather the police or insurance company inspected the vehicle when the body shop performed the repair assessment. There was no warning, just a catastrophic failure of the lower control arm.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11557204November 28, 2023
ENGINE
Both Exhaust Manifolds are cracked and out of warranty. Multiple local ram owners have had the same problem. The large safety concern and is the fumes make its way into the cab with potential CO causing harm to passengers. Replacement Manifolds appear to be on long backorder!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556807November 25, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
While driving on the freeway at speeds of approximately 65-70 mph, the vehicle unexpectedly locked the steering wheel, depriving the driver of the ability to maneuver or control the vehicle safely. It required significant effort for the driver to manually turn the wheel enough to guide the truck to the side of the freeway. This was an extremely dangerous situation, as we no longer had full control of the truck while at highway speeds. Had this occurred during a turn, the truck would have continued in a straight line, crossing into oncoming traffic. Concurrently, all lights on the dashboard began flashing while random error messages sequenced through the display, all without an apparent cause. After maneuvering the truck to the side of the road, we turned off the engine. However, all the lights on the dashboard continued flashing. I called to arrange for a tow truck just as a police officer arrived who provided us with assistance. We were able to restart the truck only after the battery was fully discharged, and we jump-started the truck with the officer's vehicle. Once operational again, the dashboard and screen displayed normally. After taking my truck to the local dealership for analysis, I was told that no cause for this potentially deadly malfunction could be found. I feel that the company has no interest in resolving the issue. In addition to this experience on the freeway, another issue which may be related is associated with the auto start-stop feature of the vehicle. Over the past year, the reliability of this function has deteriorated. Frequently, when the vehicle comes to a stop at a traffic light, it autonomously engages the park, activates the emergency brake, and proceeds to switch off the engine. To resume normal operation, the driver must manually disengage the emergency brake, restart the engine, and shift back into drive. The dashboard displays the message "Stop/Start Restart Required." I have videos of the dash after we pulled over if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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