Ram 1500 Complaints (2022)

637 consumer complaints on file.

#11587255May 6, 2024
POWER TRAIN
When coming to a slow stop, the transmission has a clunky shift from 2nd to 1st gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585225April 25, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when the remedy part was available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584491April 22, 2024
ENGINE
I stopped at a stop sign. When I began to accelerate, the engine stopped leaving me stranded in the middle of the road. Perpendicular to on coming traffic to my left. Luckily it was 530 in the morning and traffic was very light. I was able to get the truck restarted after about 30 seconds and continued to work. No check engine light or any warning lights came on at that time. When leaving work, the check engine light came on and i drove it straight to dealership because it is to dangerous to drive safely. This is the only time this has happened and the truck is in the shop and was told they cannot recreate the problem. There was no check engine lights prior to incident. This could have been deadly to me or any on coming traffic as they could have ran into the drivers side of my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584057April 19, 2024
FUEL SYSTEM, DIESEL, ENGINE
The contact owns a 2022 Ram 1500. The contact stated that the check engine warning light was illuminated. The message "Water in Fuel" was displayed and there was an abnormal sound coming from the fuel pump while driving. The contact stated that he had drained the fuel filter but could not find water intrusion in the fuel. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The contact stated that he was able to pull to the side of the road on some occasions. The contact stated that upon connecting a diagnostic tool to the vehicle and clearing the diagnostic test codes, the vehicle was able to restart. The contact stated that the failure had been recurring while driving. Additionally, the contact stated while driving 45-50 MPH, the vehicle started jerking significantly and stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed. The contact stated that the dealer charged a fee for diagnostic testing, but the contact declined to pay the fee because the VIN was included in NHTSA Campaign Number: 23V263000 (Fuel System, Diesel), which he related to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583085April 15, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My battery died and when I reset it all of the abs lights came on. Now I need a new abs control module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582063April 10, 2024
UNKNOWN OR OTHER
While driving at low speeds, truck shuts off and emergency brake is applied. This has happened when pulling out into traffic. The truck just turns off. I have to disengage the emergency brake and then the truck will restart. The only light that comes on is the emergency brake light. This has happened multiple times over past few weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581770April 8, 2024
ENGINE, POWER TRAIN
Engine has stalled and shut off on multiple occasions, once on the on ramp to a highway this posing extremely dangerous scenario. Dealership has been unable to determine the cause or replicate the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580678April 2, 2024
UNKNOWN OR OTHER
Vehicle was taken to dealer to inspect for possible water intrusion into the cab from the rear window frame/seal. Dealer confirmed leak in the upper Corner and asked for Ram to approve to replace. Ram denied stating the initial glass warranty is only 12 months. This isn't a Glass issue as these trucks are prone to rear window leaks due to faulty seal/sealant and windo Frame cracks. 2022 ram 1500 woth .under 26000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579029March 23, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This vehicle has stalled three times in separate occurrences in the last 12 months after stopping at an intersection for a stop sign. When attempting to continue on, the vehicle stalls and engages the emergency brake. All three occurrences have left me broadside in an intersection until I can get the vehicle started and disengage the E brake. This is a huge safety concern. The last occurrence was on 3/8/24, this one had the same symptoms as the first two except there was also a battery light warning that I was able to correct by shutting the truck off and restarting. I made a service appointment where I purchased the vehicle ( Walser Dodge, Hopkins Mn.). No codes were produced to indicate what might be causing this issue. They tried to replicate the issue by driving the truck 113 miles with no success. There was no resolution to the problem from this service visit. I did do some research online and discovered that many other people are experiencing this same issue with vehicles equipped with the 5.7 L hemi with torque. These reports cover model years going back to 2019. I also discovered that a recall for this issue was implemented for 2021 Ram trucks that were experiencing this problem. The research that I did was through Dodge forums, videos, legal websites and some were sited from NHTSA. The dealership said that they have never heard of this before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578964March 22, 2024
POWER TRAIN
The contact owns a 2022 Ram 1500. The contact stated that while driving at various speeds, the vehicle would shut off as a battery warning light would flash on the instrument panel. The vehicle was taken to an independent mechanic where they discovered the issue was related to the torque located inside the motor. The contact was informed that the part to repair the defect was not available. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578082March 18, 2024
POWER TRAIN, PARKING BRAKE
The contact owns a 2022 Ram 1500. The contact stated that while the vehicle was parked, and the parking brake was activated, the vehicle began to roll forward. The contact stated that the failure had occurred on several occasions. The contact stated that on one occasion, the vehicle erroneously rolled into a tree causing damaged to the exterior body. On multiple occasions when the failure occurred the contact and the husband were nearly struck by the vehicle. The failure was intermittent and had occurred while the vehicle was turned on and while the vehicle was turn off. After taking the vehicle to the local dealer, no cause for the failure found. The dealer performed a transmission software update to resolve the failure, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575997March 7, 2024
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Have had multiple issues with my radio deleting my preset channels. There has been a couple of times where when I start my vehicle my radio just says loading and I am not able to control any of my climate controls or radio channels. My usb and usb-c plugs quit working for a while. The radio has been replaced and is still having some of the same issues with not loading the screen and also deleting my preset channels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575927March 7, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Persistent codes not considered ESP not functioning properly or appearing I display Headunit notifications not storing for vehicle trip or information Engine ticking under 2000 miles No recall work done or reported by showroom company ( failure to register in USA) Surging acceleration No stop start function (standard) Mis information on cluster Water seeping between rubber mold and window Lightning bolt on dash Drive train issue (control module issue appeared 800 miles disregarded) 48 volt system worked on prior to purchase (recorded but undocumented by dealership confirmed by employee) Possibly ground disconnect from 48 system Control bus failure Floating high rev no shift Steering column never done recall work (Built in Michigan)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575767March 6, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500.The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575138March 3, 2024
ENGINE, UNKNOWN OR OTHER
My husbands and my life were put in danger by the motor not being bolted correctly to the frame of the truck, only 2 bolts were holding it and it could have fallen out, the tire having a screw in it on the inside of the side wall of tire, radiator not bolted correctly to the truck and could have fallen out, Freon and antifreeze leaks into the cabin after we picked up the truck, transmission not being bolted in correctly and wire harness hanging loose, clamps not being tightened, fluid missing from radiator, clips not connected, bolts broken off into the motor, bolts stripped and not secure, brake and transmission fluid leaks when they told us too pick up after repairs were made at Mt. Ephraim Dodge dealership in NJ. The truck is at the dealership where we purchased it on [XXX] and has been there since [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574458February 28, 2024
ELECTRICAL SYSTEM, STEERING
Vehicle steering began to shake violently intermittently, I pulled off the highway and began to inspect front wheels. I saw fire on left side of engine through the wheel well. I extinguished fire with hand extinguisher. Fire department inspected and saw no danger to move vehicle. Vehicle was towed. Inspection by dealer was inconclusive. (!) I would not trust it to drive. I brought vehicle into company shop and inspected myself and found starter wire routed between brackets on engine/cross member. The cable was burned/ shorted and the cause of fire and electric steering malfunction. Any further use would certainly cause another incident. Vehicle was returned to dealer for replacement of harness. Dealer stated no recalls or known issues related to this. Inspected another vehicle of same type and wire is similar routing. Vehicle showed no symptoms prior to and no codes set after incident. One photo from below, driver side engine/transmission mounting, burned cable dead center.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11574338February 27, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The high pressure fuel pump failed while traveling at approximately 45 mph in the left lane on a public highway in snowy conditions. The truck lost all mechanical power and would not start upon multiple attempts. There were other motorists on the road who could have been endangered if I was not able to safely maneuver the truck to the shoulder. The truck was towed to Ken Garff Chrysler Jeep Dodge Ram in West Valley, UT where the service department confirmed that the high pressure fuel pump failed. The manufacturer "prioritized" ordering replacement parts, but is unable to provide an estimated time of arrival for several components necessary to complete the repair. No symptoms, warning lamps, or other indicators were evident prior to the mechanical failure. The fuel tank was 3/4 full with diesel fuel purchased in Utah (where the incident occurred), DEF was full, and the truck had routine scheduled service a week prior performed by a Ram dealership in Canoga Park, CA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573915February 26, 2024
ENGINE
vehicle stalled going around a corner and shut off. After 5-10 minutes restarted and works now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573102February 21, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable time to remedy the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573099February 21, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ram 1500. The contact stated that while attempting to accelerate from a stationary position, the vehicle stalled and shut off. After restarting the vehicle, the vehicle operated normally. The failure occurred on several occasions and the vehicle was taken to the local dealer who was unable to duplicate the failure or determined the cause of the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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