Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11633716January 2, 2025
STEERING
When turning left, the steering locks slightly. Overcome with slightly more pressure. It is scary when it happens. It's done it since I drove it off the lot with 28,000 miles. When loaning truck, I let the driver know about this issue. Went to dealer 3 times, unable to reproduce. The vehicle or component has only been inspected by the dealer. No warnings given by vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632818December 28, 2024
POWER TRAIN, SERVICE BRAKES
Vehicle behaved erratically before repair and still does. It seemed a bit better after the repair but issues are still there. It lurches forward when coming to a stop and accelerates in a delayed manner, starting slow and then jumping forward. The 4 wheel drive issues system errors like overheated and function diminished. At times it just doesn't work. Systems turn themselves on. (axle lock) These issues existed since the vehicle was new with the dealership telling me they didn't know what could cause them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632243December 24, 2024
STEERING
ELECTRIC POWER STERING GOES IN AND OUT OF SERVICE, WHEN MAKING TURNS OR JUST STOPED A TRAFFIC LIGHT, VERY HARD TO MAKE TURNS NOT ABLE TO CONTROL VEHICLE HARTD TO STEER WHEN EPS GOES OUT YES, DEALER SAID NEED TO BE REPLACED BAD WIRING INSIDE NOT UNDER WARINTY OR RECALL NO, JUST STARTED ONE DAY, MSG ON DASH POWER STERING UNAVABLE SEREVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631845December 20, 2024
UNKNOWN OR OTHER
Back Window just imploded while driving there was no impact and nothing touched it, it shattered causing little shards of glass falling inside the back seat and this would have been very bad if we would have had anyone in the back seat! I investigated after this happened and found out more 5th Gen Ram owners with this same back window had the same issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631890December 20, 2024
ENGINE, ELECTRICAL SYSTEM
I came to a stop at a red light. The auto stop/start was active so the engine stopped. When the light turned green, I lifted off the brake and the truck started back up as usual. Once I got into the middle of the intersection, the truck stalled out and the parking brake set and skidded to a stop. I restarted the truck and released the parking brake. I made it 10 more feet and the truck stalled a second time and again set the parking brake. I had several cars swerve to avoid my truck. I started up and made it off the road to a parking lot. I couldn't replicate the issue and drove home cautiously. 18*F outside temp and recent snow storm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631365December 18, 2024
AIR BAGS
The contact owned a 2019 Ram 1500. The contact stated that while driving 30 MPH, a Kia Forte ran a red light traveling at approximately 70 MPH, T-boned/crashed on the passenger side, which pushed the vehicle into oncoming traffic, and a Toyota Tundra crashed into the front of the vehicle. There were no warning lights illuminated. There was no reported fire. A police report was filed. The front airbags did not deploy. The curtain airbag deployed. The contact sustained injuries to his back and shoulder, and medical attention was provided. The vehicle was towed to his residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and informed about sending an inspector to assess the vehicle. The failure mileage was approximately 86,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11631529December 18, 2024
POWER TRAIN, ENGINE
Yes, a failing EGR cooler can indirectly affect the exhaust pressure control valve by disrupting the normal exhaust gas flow, potentially causing the valve to operate outside its intended parameters due to abnormal pressure fluctuations in the exhaust manifold, leading to potential issues with engine performance and emissions control. Explanation: Pressure imbalances: When an EGR cooler fails, it can leak coolant into the exhaust system, which creates steam and disrupts the normal exhaust gas flow, leading to uneven pressure changes in the exhaust manifold. EGR valve response: The exhaust pressure control valve (often part of the EGR system) relies on a specific pressure differential to regulate the flow of exhaust gas back into the engine. If the pressure in the exhaust manifold is significantly altered due to a failing EGR cooler, the valve may not function optimally. Potential consequences: Reduced engine performance: Incorrect EGR flow due to pressure fluctuations can lead to reduced power and poor acceleration. Increased emissions: Improper EGR function can result in higher emissions levels. Check engine light: A failing EGR cooler often triggers a check engine light due to the engine's inability to maintain optimal operating parameters. Key points to remember: While an EGR cooler failure directly impacts the coolant system, its effects can cascade to affect the exhaust pressure control valve due to the altered exhaust gas dynamics. If you suspect an EGR cooler problem, it's crucial to have it inspected and repaired promptly to prevent further complications with other components like the exhaust pressure control valve. The information that is above details why when the EGR cooler was recalled by mopar and then fixed is most likely the reason that caused my sensor to fail. The dealership where the recall repairs are being done is trying to charge me almost $1500.00 dollars to replace them even though they are directly related to the recall. ( 19V-757)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630164December 11, 2024
ELECTRICAL SYSTEM
While driving vehicle set to park and would not drive until I turned it off and back. Days later every time I set to reverse it automatically set V back to park and was not able to drive that evening. I have seen multiple issues on RAM forum so I took vehicle in for inspection and now have been told Transmission needs replacement although vehicle has less than 70,000 miles on it. Also dashboard lights all light up turned off and on problem seems electrical
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629843December 10, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER, FUEL/PROPULSION SYSTEM
The AC was stuck on hot and would not defrost. Dealership said the blend actuator door needed replacement. Unfortunately this cost is 1700. In addition to this, the fuel line or gas tank keep clicking and stopping when trying to fill. This has been intermittent since we purchased vehicle. In addition, our infotainment center was hacked, someone was changing our settings repeatedly. Dealership refused to fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629869December 10, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Ram 1500. The contact stated that while refueling the vehicle, the pump constantly shut-off independently before the tank was full. The contact was constantly squeezing the handle to continue refueling the vehicle. No warning lights were illuminated. The dealer was notified of the failure and acknowledged that the failure was a known issue; however, the contact was asked to take the vehicle in for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629896December 10, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Ram 1500. The contact stated while driving at approximately 30 MPH, the contact attempted to avoid crashing into a bicyclist and depressed the brake pedal however, the brakes failed to engage. As a result, the front passenger side of the vehicle crashed into a tree; before the crash, there was an abnormal sound whenever the brake pedal was depressed. In addition, the "Service Anti-Lock Brake System" message was intermittently displayed on the instrument panel. There was severe cosmetic damage. The air bags did not deploy. A police report was filed. The contact sustained shoulder and back pain injuries due to the impact and received medical treatment for the injuries. No one who was not in the vehicle was injured. The VIN was not included in NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control). The vehicle was taken back to the place of residence; a dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11629585December 9, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
The RAM trailer brake controller has two problems, causing unsafe operation when connected to a camper or trailer with electric brakes. 1) When coming to a stop and feathering off the brake to stop smoothly, the trailer brakes are released too early, this causes the vehicle to be pushed forward, often into an intersection, pedestrian, or a vehicle opinion front of you! Care must be taken to avoid this! Alternatively, the trailer brake controller lever can be manually pressed to avoid the trailer brakes from being released early. The camper was tested by the camper dealer as OK This same camper does not have this problem if tested with other tow vehicles such as GMC, etc. 2) The RAM trailer brake controller does not output a full 12VDC to the connected trailer, even with the gain set to max (10) and full brakes are commanded either by the brake pedal, or the brake controller lever. This causes the trailer to not have full stopping powerm reducing the stopping distance, especially in an emergency stop. If the brake controller output is tested without a trailer connected, it will show 12V output. However, once a trailer is connected, the output drops to about 9.6 VDC. The camper has been tested by the camper dealer and was found to be ok. The camper was also tested with other brands of vehicles (Toyota, GMC, Chevrolet, Nissan), and no other vehicles except RAM exhibit this problem. This problem was also confirmed at a trailer dealer by using an independent trailer brake test meter (IPA #9107B Electric Brake Force Meter). The RAM has been taken to a RAM dealer multiple times since new, and each time the dealer said the RAM is working as designed. I have photos of the tests made on multiple RAM vehicles showing this issue, as well as other brands showing that they do not have the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629772December 9, 2024
SERVICE BRAKES
The contact owns a 2019 Ram 1500. The contact stated that while changing the brakes, there was an abnormal sound coming from the brakes, with an abnormal amount of brake dust accumulating on the wheel. The contact stated that there was an abnormal resistance while driving. The contact stated that the brake pads were extremely hot, causing the back of the pads to be melted onto the piston of the caliper. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the vehicle was not included in any recalls. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629507December 8, 2024
SERVICE BRAKES
Abs and traction control dash lights randomly illuminate briefly while accelerating, cruising or breaking. Stays illuminated for approx 20-30 secs then goes out. Have not noticed any effect to performance while actually braking. Speed varies* ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629337December 6, 2024
VISIBILITY
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the rear window fractured. The contact stated that there was a large crack on both sides of the rear window. The contact stated that there was no impact to have caused the window to crack. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629124December 5, 2024
ELECTRICAL SYSTEM, ENGINE
Active grill shutters code u11e9 we replaced wire harness and actuator and still getting code that’s causing an engine light .Brought to dealer and they did a recall on the air dam. Asked dealer to diagnose engine light after the fixed air dam and still getting a code for active grill shutter they told me I needed to replace active grill shutter. I explained to dealer we replace all the components to the active grill shutter. We live in MA can’t get a inspection sticker because of the engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628749December 4, 2024
AIR BAGS, SERVICE BRAKES
The contact owns a 2019 Ram 1500. The contact stated that while his wife was driving at 22 MPH, an unknown vehicle crashed into the side panel, however, the air bag did not deploy. There were no warning lights illuminated. There was no reported fire or injuries. A police report was filed. The vehicle was towed to a collision center. The local dealer was not contacted; the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 30,000. Additionally, while driving 80 MPH, a semi-truck ran him off the road and crashed into a steel pole. The anti-lock brakes did not work. The occupants were wearing seatbelts. The airbags failed to deploy. The contact's face struck the front windshield. There were no warning lights illuminated. The driver hit the steering wheel. The contact and his daughter were taken to the hospital by ambulance, which provided medical attention. There was no reported fire. A police report was filed. The vehicle was able to be driven away. The vehicle was taken to the local dealer, who determined the vehicle was working as designed and the failure was a user error. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 99,800.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11628879December 4, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 RAM 1500. The contact stated while driving at 20 MPH, several unknown warning lights were illuminated. The contact also mentioned that the key fob failed to unlock or lock the driver and passenger side doors. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The manufacturer was not notified of the failure. The contact was relating the failure to NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)) however, the VIN was not included in the recall. The failure mileage was 74,977.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628592December 3, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628616December 3, 2024
ELECTRICAL SYSTEM, ENGINE
The car not turning on the engine light is on. The A! Light on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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