Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11639997January 31, 2025
ELECTRICAL SYSTEM, ENGINE
My vehicle with 70k miles on it has had a failure of the motor generator unit (MGU). This is a mild hybrid system that provides power for the vehicle. My truck is completely unusable per the service technician at the dealership. If I continue driving it the battery power will drain and I will be stranded. It appears it is a bearing failure in the generator. Upon investigation there are numerous cases of other Ram 1500 owners having the same issue at relatively low mileage for such a crucial engine component. The part is currently backordered and I just read a report that there are over 5000 currently ordered in the system, so that would lead me to believe that over 5000 owners are having the same issue. Luckily I was near my home when this occurred as this could have left me stranded. Reports say it could be 1-2 months before parts are in stock to fix the issue. This just seems unreasonable for 5000 customers of a major automotive manufacturer to have potentially dead vehicles for 1-2 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639331January 29, 2025
UNKNOWN OR OTHER
I selected other at this issue caused more the 3 items to fail. While driving the truck pretty much every light on the dash would come on, I would lose power steering, speedometer (both digital and analog), all gauges would malfunction, turn signals would not work and pretty much anything electronic would not function properly. At one point, this happened while driving on the interstate using cruise control. The truck was doing fine and then all of the sudden it popped into neutral from cruise and started to malfunction. There were also times where the transmission would not shift gears past first gear so that pretty much made it impossible to drive anywhere. As you can imagine, this is not only a safety issue for myself and my passengers, but also to anyone else on the road. I've seen many other cases of the same issue I experienced online in many forums and I really don't know why there isn't already a recall out for this. When I had my truck serviced to fix the issue, I'm almost positive I saw a recall for the ABS system that pertained to my issue, but after it was serviced I can no longer find that recall. The fix ended up being a replacement of the "star connector". I have a video of the malfunction actively taking place before it was repaired if that would help with anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639498January 29, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
While driving my ram truck, a notice goes across the cluster center saying to shift vehicle to park. No other lights go on like check engine lights etc. But the truck goes to a complete stop and makes you shift in to park then back in to drive this is dangerous because it happens to me while I am driving to include one time coming off the off ramp on the freeway possibly making someone rear end me due to the vehicle stalling I have seen lots of these issues on the ram forum this is downright dangerous. I will take it to the shop but others who have had the same or similar issues state there is no fix and it is random so it is hard to reproduce.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638914January 27, 2025
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 20 MPH, the steering wheel failed to respond. There was no warning light illuminated. The contact pulled over to the side of the road and the steering wheel failed to respond as needed. The contact slowly drove to the residence. The failure persisted while driving or while the vehicle was stationary. The vehicle was not taken to be diagnosed. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 193,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638523January 25, 2025
POWER TRAIN
At times the transmission does not shift from 2 to 3 or 3 to 4 gears. Causes the engine RPM to reach red level. Have to pull over turn off vehicle and restart for the transmission to shift again. This is suppose to be a lifetime transmission and not need any maintenance. It seems to be a common problem on many forums for this particular transmission. Or it jumps into gear instead of the smooth shifting that it is suppose to do. Many people seem to be having the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637852January 23, 2025
ENGINE
The driver reported loud sounds coming from the engine bay and an exhaust smell inside the cab. He mentioned that he passed out due to the fumes entering the cab during a warm up of the truck. An inspection revealed several issues with the exhaust manifold, including cracked manifolds and broken bolts. The cost of repairs was too high for the owner, as it would exceed $2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638032January 23, 2025
POWER TRAIN
When i first drive the truck while driving when i am decelerating to come to a stop, the truck will slip out of gear and tell me to put the shifter into park before driving. This has also happened at a yeild sign and while slowing down for a turn. This is very dangerous and someone will be hurt if not addressed. I took to the dealer in Daphne AL Tamaron to get this resolved and a few other things going with the truck the radio a recall on abs system and exhaust leak. witch had nothing to do with this. they were in contact with the auto maker i guess Cylser. they looked at the camshafts and found nothing wrong no does the truck have a codes. I was told to come get my truck because they couldnt find the issue but everything else was fixed. I currently have around 105,000 miles but this has been happening for at least 50k around 30times some almost causing a wreak. i have read that they really havent found an issue besides the wiring harness but not sure this fixed the issue online forms. This will one day cause a fatal accident if not address hopefully not me, or anyone else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637545January 22, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
The service Anti-lock brake system, and service electronic braking system, along with the lights come on. Also the electronic stability control (ESC) disables, and that light comes on as well. The cruise control does not work either. My truck year model is 2019, and a recall has been issued (reference number 75B/NHTSA/24V-653) for this same problem, but my vehicle was not included for whatever reason. I Attached some pics. I really hope and pray, that y'all will be able to add it to the recall Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637593January 22, 2025
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact stated while making a left turn, the steering wheel seized, and the vehicle was difficult to steer. In addition, the contact stated that an unknown warning light was illuminated. The contact completed making the left turn and drove the vehicle to the shoulder of the road. The contact turned the vehicle off. The vehicle was started, and the power steering functionality was independently reset. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637386January 21, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have warning lights stating that there is a problem with the antilock brake system, and another warning about the brakes. The electronic stability light is on , and the truck won't allow me to turn the ESL warning on or off. And also, my cruise control doesn't work, which stems from the ABS . There is an existing recall, which includes the year, make and model of my truck, but for whatever reason, my trucks VIN number is not included on the recall. The recall that I speak of, is : Campaign number: 24V653000 I've contacted RAM, and they said for me ⁶vto take it to the service department, the service department said they can't do anything about it.Sept
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637154January 20, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
When I attempted to suddenly brake once I saw the car in front of me braking, my brakes locked and the truck slid into the vehicle in front of me. The failure of the ESC system did not allow the expected intervention that is relied upon to avoid a vehicle crash without prior warning. I was in the deceleration phase of braking quickly, but the brakes did not respond in a timely manner. I was not made aware of the recall of the ABS control module software until after the accident took place. If I would have been made aware of such a defect I would have taken the precautions and action to repair or remedy the failed system to avoid unnecessary risk to both myself and others. Sep 05, 2024 Manufacturer Recall Number: 75B NHTSA Recall Number: 24V-653 Recall Status Recall Incomplete Summary Federal Motor Vehicle Safety Standard ("FMVSS") 571.126 S5.1.2 ESC Functionality requires that the ESC system "Is operational during all phases of driving including acceleration, coasting, and deceleration (including braking) [ ... ]." Suspect vehicles may experience the ESC system being disabled when certain conditions are met. Safety Risk Failure of the ESC system when intervention is expected and/or relied upon can cause a vehicle crash without prior warning. Remedy FCA US will conduct a voluntary safety recall on all affected vehicles to update the ABS control module software.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11636974January 19, 2025
ELECTRICAL SYSTEM
Recall#75b ABS module, had trigger the vehicle to failure, left vehicle to discharge battery in the middle of the highway and stall in the middle of traffic, took it to the dealer on October 2024 and they are not done anything to fixit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635218January 10, 2025
STEERING
While traveling at low speeds, power steering fails. Dash indicates a warning message “Power steering service unavailable”. There is a recall for this exact issue, same year and model, but my VIN is not included. Diagnostic at dealership shows issue is same as recalled issue but is not able to repair under recall due to VIN. Dealership states cost to repair is $3400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635051January 9, 2025
ELECTRICAL SYSTEM, SEATS, BACK OVER PREVENTION: WARNINGS
The issues started with the sunroof not closing. And the uconnect touch screen inoperable ( it went black and no options available ) It seemed to be a fluke and resolved itself. But within a few weeks the icons for the driver and passenger seat heaters were no longer on the screen. Now that the season has changed and temps have dropped, the drivers side heater will automatically come on when the truck is started and it’s below a certain degree outside. It gets crazy hot and will only shut off when the truck is turned off. This was followed by the icons for the radio options resorting themselves and the one for USB disappearing as well. The usb connection still works, but it has to automatically switch over when plugged in, it cannot be manually selected. Lastly the ParkAssist seems to have a mind of its own. Sometimes it will function as intended. Other times when I start the truck it flashes a warning that the park assist is unavailable and the lights on the switches are on showing it’s been disengaged. When pushed they will flash and then turn solid again. Other times it will happen while I’m driving. There will be a ding and the unavailable warning will flash on the screen. When the icons first disappeared I called mopar/uconnect customer service. They tried to walk me through some diagnostics but none of it worked. They suggested maybe getting a software update. But couldn’t tell me if that would fix it or not. When I asked if it didn’t they just said I’d have to replace the whole uconnect system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634950January 8, 2025
POWER TRAIN
I was turning at a light when my truck gave a message saying “switch to p” and wouldn’t let me accelerate there was no shoulder to pull over so I had to stop in the middle of the road switch to parking and then to drive this is concerning as I research and found out that it has happened to a few other people and RAM is not doing anything about it when the issue is brought to them they treat the problem as a case by case basis claiming they have never heard that problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634667January 7, 2025
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 70 MPH, a warning chime sounded. The contact stated that there were no warning lights illuminated while the chime was sounding. The contact slowed down and heard an abnormal sound underneath the vehicle before the wheels locked up. The vehicle stopped on the roadway independently without the brake pedal being depressed. The contact stated that the engine was running; however, the vehicle failed to respond as needed. The vehicle was towed back to her residence. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634729January 7, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Truck will not shut off. Had to disconnect the battery. ESC - Electronic Stability Control Warning came on Scheduled for inspection at dealer. No warning signs just happened suddenly. Would not start, had to jump the truck, then would not shut off followed by ESC warning. My VIN does not come up under the 85B recall but my truck has the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634178January 5, 2025
STEERING
When driving in wet road conditions the truck will jerk the steering wheel to the left into oncoming traffic. When the condition happens it’s impossible to hold the steering wheel straight to keep in the proper lane. During dry road conditions the steering works and will remain in the proper lane with no issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634121January 4, 2025
STEERING
While driving my steering wheel will stick left or right while turning and the power steering is intermittently working. This is a major problem with 2019 ram 1500s. While turning there is also a horrible sound outside the vehicle and it sounds like there is sand being ground up in the steering wheel. This problem makes my vehicle unsafe to drive as i dont know if i will be able to steer or if my steering wheel is going to completely lock up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633672January 2, 2025
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 60 MPH on the highway, the steering seized, and the vehicle became difficult to steer. The contact stated that the vehicle started to veer to the right and the steering wheel was difficult to turn to keep the vehicle in the intended lane. The power steering warning light was illuminated. The vehicle was slowly driven to the residence. The vehicle was previously repaired by the previous owner of the vehicle under an undisclosed NHTSA recall. The local dealer was contacted, and the vehicle was scheduled for repair under NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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