Ram 1500 Complaints (2021)

669 consumer complaints on file.

#11552124October 26, 2023
ENGINE
My 2021 Ram 1500 has an exhaust leak that has been leaking since June when I took it to the dealership, and they told me about the leak. They told me it would take 17 weeks before they could order my parts. Now my dealership has told me 6 to 8 months for parts. The exhaust is leaking into the vehicle and making my family and I sick and they tell me they can do nothing because there are so many truck with the same problem that they can't get parts. I hope you can help me with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551352October 23, 2023
ENGINE
The contact owns a 2021 Ram 1500. The contact stated while driving 35 MPH, the contact stated that the vehicle lost motive power. The contact stated was able to restart the vehicle and drive to his destination. The contact stated that the failure had recurred four times within four months. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549269October 10, 2023
POWER TRAIN
Multiple exhaust leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549267October 10, 2023
POWER TRAIN
Radiator having to be replaced on a vehicle that is only 2 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547979October 3, 2023
BACK OVER PREVENTION
The contact owns a 2021 Ram 1500. The contact stated when the vehicle was shifted into reverse(R), the image from the rear-view camera was blurry or blank. The contact stated that the failure had been occurring for over 2 years. The contact stated that he researched online and related the failure to NHTSA Campaign Number: 23V059000 (Back Over Prevention) however, the VIN was not included. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546644September 26, 2023
ENGINE
There is an exhaust leak out of both exhaust manifolds. The gasket material is disintegrating and you can smell the fumes in the cab.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546267September 24, 2023
AIR BAGS, FUEL/PROPULSION SYSTEM
Manufacturer failed to complete repair on recall for HPFP and airbag in a timely manner with no timeline or remedy available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546127September 23, 2023
POWER TRAIN, SERVICE BRAKES, SUSPENSION
Rpm goes up and down to 3 on 10-20 mph. back bed wiggles on 60mph lots of vibration going on! Brakes have some grinding sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545546September 20, 2023
ELECTRICAL SYSTEM
The Auto Stop / Start system continues to malfunction. This occurs while the vehicle is in operation and is intermittent. The dealer serviced this issue a couple of times, and replaced the PCM but the issue continues to be intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545328September 19, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 25 MPH, the vehicle stalled. The vehicle was towed to the local dealer. No further information was available. The failure mileage was 38,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545230September 18, 2023
POWER TRAIN
The contact's son owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V265000 (Power Train). The contact stated that on several occasions while driving at various speeds, the vehicle began to lose motive power. The vehicle was pulled over to the side of the road where the vehicle was unable to restart on several occasions. The vehicle was taken to a dealer where it was diagnosed that the powertrain control module calibration software needed to be updated. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545180September 18, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543984September 12, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Using the self parking feature, the vehicle had controlled itself, with my intervention when prompted. It had backed up perpendicular into the parking space, miscalculated the parking job and smashed the side mirror into a nearby trucks mirror. It had then began to speed up to what felt like about 15 or 20 mph, with no time to react or brake, and smashed into the concrete pole behind us. The automatic braking failed to react, the vehicle failed to recognize the objects behind us, and miscalculated the parking distance from other vehicles. After the rear of the truck has been severely damaged, it did not throw any errors or codes. It simply acts as if nothing happened. It never prompted me to stop, or switch gears. It had sped up on its own to a dangerous speed. It had a mind of its own. Dangerous and unsafe.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11542875September 6, 2023
POWER TRAIN
There is clunk coming from the rear of the vehicle when I put into Drive or Reverse. The noise is also present when I deaccelerate and it is very present when I am towing my boat which is i the legal towing capacity of this vehicle. It also has developed a vibration since this has started and has steadily gotten worse over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542763September 5, 2023
UNKNOWN OR OTHER
I started smelling coolant inside the cabin of my 2021 RAM 1500 at approximately 49000 miles. I'm the original owner. After waiting for over a month before the dealership could look at my truck, I was told my heater core needed replaced at a cost of $2369.52 and charged a diagnostic fee of $201.49. Because the basic warranty had expired, and the truck is less than 3 years old, I called Chrysler Customer Care for assistance. They opened case number 87011413, and was assigned a case manager. I was told I would be contacted in 1 to 2 business days. It has been 3 weeks, and I still haven't heard from the case manager. I tried calling Customer Care several times but I only get voice mail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542124September 1, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact stated while driving 75 MPH hauling a trailer, the vehicle lost motive power without warning. The contact pulled over to the side of the road and attempted to restart the vehicle, but the vehicle would not restart. The vehicle was towed to the dealer and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had experienced the failure several times. The manufacturer was made aware of the failure. The failure mileage was 28,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542109September 1, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact stated while making a left turn, the vehicle shifted into the park without any warning. The contact shut off the vehicle and waited for the vehicle to cool down. The contact restarted the vehicle and the failure persisted. The vehicle was towed to dealer who confirmed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The contact received the notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541879August 31, 2023
POWER TRAIN:DRIVELINE:DRIVESHAFT
The contact owns a 2021 Ram 1500. The contact stated that on several occasions while driving at approximately 45 MPH, the vehicle started to vibrate abnormally. Additionally, the contact stated that there was a loud pop coming from the rear of the vehicle. The contact referenced a possible failure with the drive shaft. The vehicle was taken to a dealer to be diagnosed but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 16,266.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541697August 30, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541650August 30, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
After 4 days of ownership with less than 15,000 miles on it the truck died in intersection. No warning lights came on. Truck would not restart and is currently at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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