Ram 1500 Complaints (2022)

637 consumer complaints on file.

#11658901May 5, 2025
AIR BAGS, ELECTRICAL SYSTEM
Vehicle flashed SOS call not available on the radio. Then noticed airbag light on. Immediately went to the dealership and was informed the sensor is out and therefore the airbags are not functional. The part was supposed to be ordered only to find out more than a week later that the part is unavailable. The vehicle is without airbags and without emergency call if the airbags were to deploy. Have escalated to Chrysler corporate for parts expedition however that has done nothing either. There is no estimated part replacement time. I found online where there is a superseding part however it only works supposedly on the 23 and 24 model years. They got the part in and said that it would work if they changed the airbag module. But I would have to pay for the module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657049April 27, 2025
ELECTRICAL SYSTEM
My 2022 Dodge Ram 1500 back up cam is not working. Just a blue screen. As of last night, my bed tailgate will not open. It is an electric tailgate. Pushing on the lid while trying to open does nothing, as suggested by Reddit. There is no power to the electric latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656074April 22, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
>> RAM eTorque 5.7L V8 motor stopped and emergency brake activated without warning. >> I was driving on [XXX] (*5 lanes of traffic*) in Phoenix AZ just after rush hour. The sudden deceleration of the vehicle put my wife, son, and me at extreme risk of being struck from behind by one or more vehicles traveling in excess of 65 miles per hour. >> There are multiple reports of this failure in this model of RAM truck/engine dating back to 2021. >> NHTSA opened PE24-018 to collect and analyze detailed information regarding possible causes for this issue (ref. attached letter from NHTSA in September 2024). >> There were no warning or error indicators visible on the driver dashboard/console displays. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656068April 22, 2025
STEERING
The contact owns a 2022 Ram 1500. The contact stated that while his son was driving at 40 MPH, the steering wheel seized with no warning light illuminated. The vehicle slid off the road, crashed into several trees, and sideswiped a telephone pole when it came to a stop. There was no damage to the telephone pole. The air bag did deploy during the crash. No injuries were sustained, and no medical attention was provided. A police report was filed. The vehicle was towed to an independent mechanic, where it was diagnosed that the steering module had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure recurred when the steering wheel seized. The vehicle was taken back to the same independent mechanic, where it was confirmed that the failure was a manufacturer's defect with the steering rack. The vehicle was towed to the dealer where it was diagnosed that the steering rack and the power steering module. The vehicle was repaired under warranty. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 20,0000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11655420April 18, 2025
POWER TRAIN:DRIVELINE:DRIVESHAFT
The contact owns a 2022 Ram 1500. The contact stated while driving at various speeds, there was an abnormal sound coming from underneath the vehicle. The contact stated that while driving up an incline the failure worsened, and the driveshaft was hesitant. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that there was a failure with the driveshaft causing the hesitation. The contact was informed that there was no fix for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655213April 17, 2025
POWER TRAIN
On more than five occasions, the engine shut off without warning and the emergency brake and battery light came on. All instances occurred when I was slowing down at a stop sign or attempting to turn. I have taken my truck to at least 3 differend dealerships regarding the issues. The Horne dealership in Show Low, AZ, connected a code reader and stated it could be the eco battery system and if I drove the truck more it would most likely recharge on its own. They further stated it was a low etorque battery system malfunction. No paperwork was initiated. The Jim Marsh dealership in Las Vegas, stated they knew what the probem was and it would be 10 days to get the part in to make the repair. They gave me a rental car under my Mopar warranty and sent me on my way as I was out of state. The next day they called me and stated it was fixed and put in a new standard battery (which I paid for) and not the etorque battery. One month later the same thing occurred. The engine shut off again without warning. I'm in the process of taking it back to my local dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655143April 17, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Going thru neighborhood stop signs, stopped at the first one and when i tried to take off I noticed the gas pedal wasn't accelerating vehicle like normal/ felt like a transmission slipping issue, but it finally "hooked up" and surged forward 100 feet to next stop sign, and after i stopped I hit gas pedal again only to stall out and roll thru the intersection. Brakes were almost unresponsive, and rolled about 60 seconds until truck finally shifted into park on its own and applied emergency brake. After the truck got to a complete stop, it started back up and drove fine the final 2 minutes of the drive home. No warnings/ check engine lights/ malfunction messages were displayed, no obvious signs of issues. 1. The malfunctioning component would be the motor, as it stalled out for seemingly no reason. But issue could be incorrect supply (voltage/ fuel/ air/) so something like the (fuel pump/ alternator/ control modules) could be actual culprit why truck stalled out 2. The safety of me and my passengers was at risk because we stalled out in the middle of an intersection, had it been a stop sign on a road with flowing traffic moving above 25 mph, an accident would most certainly be a good possibility. 3. The problem hasn't been reproduced by dealer or mechanic. Research into this topic yields countless similar issues with similar year and models by Ram. 4. No, vehicle want inspected by anyone but myself. This occurred in a small neighborhood with little to no traffic and no accident resulted from the truck shutting off. 5. Only symptom was a few seconds earlier, where from a complete stop it felt like the gas pedal wasn't responding at all, low rpm and almost stalling, then all the sudden the transmission "slipped" into gear and surged forward. The next stop sign 100 feet ahead is where the truck stalled and wouldn't start for a minute as i rolled uncontrollably thru the intersection, and it finally hard shifted into park and applied e-brake
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655020April 16, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
E torque system on this truck has had several problems Factory did replace it, but still has issues Before replacing the system, my truck shut down in the middle road several times very dangerous After replacing the system, I now get strange issues remote start stop won't work Had several situations with the truck, stopping and starting again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654775April 15, 2025
SERVICE BRAKES
The Safety of my wife and two Sons was put at risk when the Brakes of the vehicle failed to respond, which put another driver at risk as well The problem has been confirmed by a professional investigator working directly for Chrysler stating that Due to a brake hose tear triggered by a bad factory design of the distribution of the hoses and harness on this specific vehicle model there were no warning lamps, messages our other symptoms at any time since the purchase of the vehicle
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11653982April 10, 2025
UNKNOWN OR OTHER
Towards the end of the summer of 2024 I received a recall notice #79B, rearview camera visibility. I brought my vehicle to Rockland CJD in Nanuet in September 2024, I was informed at that time that there was not a repair to correct the situation. I have since received another recall notice #97A also rearview camera visibility. I brought my vehicle to Rockland CJD today 04/10/2025 for service and to resolve the recall. I have been told that neither recall could be found through searching up the VIN. My vehicle is experiencing the problems described in the notice, blue screen or no display when shifted in reverse. I would like to be able to have this situation taken care of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653811April 10, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Twice while coasting at between 5 & 10 mph, the engine shuts down, a warning shows auto disabled, and applies emergency brake before one can even get the transmission into park. Our concern is that this sudden stop could cause us to be hit from behind. We brought it to a Ram dealership in Hartsville, SC and they could not reproduce problem and have no idea what caused it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652532April 3, 2025
ELECTRICAL SYSTEM, POWER TRAIN
On two separate occasions the engine shut off at low speeds and the emergency brake engaged. On both occasions there was no warning of any kind. The car restarted and ran fine until shortly after the first two instances a "low voltage" light illuminated prompting me to research and learn that the shut off problem is well known. I took it to the dealer who confirmed the issue and assured me it was fixed with a software update. Two weeks after the "repair" I was driving at highway speeds and the "low voltage" light illuminated and the car shut off and the emergency brake engaged. After I managed to get off the road it would not restart. It was towed to the dealership who kept it for 2 1/2 months. This time they replaced the MGU. I picked it up and less than a week later the "check engine" light illuminated. I returned it to the dealership who confirmed it's the same issue. To date the manufacturer is unwilling to acknowledge the problem or help. I was informed today that it was "fixed" (this time "battery pack") but I'm afraid to drive it after my life was placed in danger after two "fixes". It has been in their possession for over 3 months and it would be illogical to believe they understand the root cause and that the issue is truly fixed. I will not drive it until I'm assured it is safe as I don't want to put myself or other lives in danger. They appear to be guessing at the cause and at best replacing parts with the same flawed parts into the same flawed design and are unwilling to accept responsibility. This vehicle is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652285April 2, 2025
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2022 Ram 1500. The contact stated while driving at 70 MPH, the driver’s side sun visor became inoperable. The contact stated that the sun visor inadvertently detached, and the contact had to forcefully reattach the sun visor. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651475March 29, 2025
ELECTRICAL SYSTEM, ENGINE
We purchased this truck in 2022 brand new from the dealership. It has had electrical issues intermittently that has caused it to cycle through 3 batteries already. The truck will fail to start. The worst, most unsafe incident, happened when the truck completely shut down on the freeway. Every indicator light came on the dash and one by one the features of the truck started shutting down. First power steering. Then stability control. Followed by every feature that needs electricity until the truck shut off on the freeway and was unresponsive. We are finding online that people are having this issue with the Ram 1500 specifically equipped with the e-torque option (which is what we have). We have taken the truck into the dealership 3 times, each time they have simply said it was a battery issue and were unable to diagnose a bigger problem. At one point they had the vehicle for more than 30 days. This is my wife's vehicle. We have 3 kids. The safety of my family is at risk every time the vehicle doesn't start when we need it to and certainly when the truck shuts down in the middle of the freeway. It's dangerous. And we know it is not a "battery issue"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651038March 27, 2025
POWER TRAIN, VISIBILITY/WIPER, ELECTRICAL SYSTEM
Wipers come on for now reason, no rain and not activated by driver. Interior screen goes black sometimes when backing up. After stopping for a traffic light then taking off, the transmission shifts to neutral. The only way to reengage the transmission is to come to a complete stop, put it in park and then back into drive. I have been to the dealer many times and they say unless it happens while in their care, there is nothing they can do. No codes come up. I gave them the day and time it last happened, thinking it must be stored in the computer and they would be able to track it down. Nope. This is a very dangerous problem. The truck also ran out of fuel when the gauge read 19 miles to go. I took it to the dealer and told them it must be a sensor, sender or gauge....says this is normal. Well that is not normal, if you ask me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651037March 27, 2025
ENGINE
When giving the vehicle gas after a stop sign. The vehicle threw itself into emergency break and shut off in the middle of an intersection. Had to turn off the emergency brake and restart the vehicle. This has happened multiple times. The vehicle almost stalls consistently after coming out of a stop sign or making a slow right turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650929March 26, 2025
FUEL/PROPULSION SYSTEM
2022 ram with 26,000 miles and the fuel pump is failing, check engine light on with a small emissions system leak as well. Upholstery under the driver and rear passenger seat is detached with exposed zippers. Truck is falling apart before it even reaches 30,000 miles but because of the time frame, despite the low miles and mostly highway driving in a rural area, out of warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650080March 24, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the parking brake independently activated. The contact stated that the failure occurred while driving at a slow speed. In addition, the contact stated that the vehicle rolled forward several feet with several unknown warning lights illuminated. The vehicle was started, and the vehicle was driven to the intended destination. The contact stated that the vehicle was taken to the dealer twice; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred five times. Additionally, the contact stated that the failure occurred intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649027March 18, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On March 12th, 2025, I was driving the truck on cruise control at 70 mph on the toll road with no shoulder. The truck rpm gauge went to zero as well as all other gauges. The truck went to shut down mode, I then put the truck in neutral it would not let me start it so I applied the brake to stop the truck, then put it in park.The emergency brake light was on so I had to release it and the truck restarted . Note this stall happened the middle of the highway, luckily , no one came up on me while the truck was stalled. We took it to 2 different Dodge dealers today and they both say there is not a stored fault code or active code, therefore there is nothing they can do to resolve this issue. This is very frightening as I do not know if or when this could happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648543March 16, 2025
VISIBILITY/WIPER
Was driving on interstate coming home from Texas when we encountered a winter storm that was producing freezing rain. We were running the defroster on high to stop the ice buildup that was occurring on the windshield when the air suddenly stopped blowing through the defroster vents and diverted to the floor vents. Our safety and others was compromised by the ice being able to build up and significantly reducing our visibility effectively causing us to have to stop on the offramps to de-ice the windshield. Against my better judgement I did not take vehicle to the dealer because other drivers of similar vehicles had reported that they have experienced similar results in similar conditions. There were no warning lamps or prior symptoms associated with this event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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