Ram 1500 Complaints (2025)

369 consumer complaints on file.

#11693731October 16, 2025
ELECTRICAL SYSTEM, POWER TRAIN
On [XXX], while driving my 2025 Ram 1500 Laramie at approximately 60 mph on a dark rural road, the truck suddenly stalled without warning. The engine shut off, but all lights and electrical systems initially remained powered. I shifted into Neutral and attempted to restart while coasting, at which point the truck completely lost electrical power — headlights, dash, ignition button, and interior lighting all went dead. I initially thought I might have accidentally cycled the ignition button off, but repeated attempts to restart had no response. As I rolled to a stop, the vehicle automatically shifted itself into Park, causing a sudden and violent stop. Once stationary, the truck restarted normally as if nothing had happened. Prior to this event, there were multiple related issues: – On [XXX], the truck would crank but not start for about 30–40 minutes before finally starting normally. – On [XXX], a check engine light appeared during an hour drive to LAX. After parking and restarting, the light disappeared. – On September 29, 2025, I took the truck to Crown Dodge in Ventura County, CA, where a wireless OBD-II scan found no codes. I was advised to return if the problem persisted. – A few months prior, the truck stalled at low speed when pulling forward from a stop in a parking lot. The [XXX] incident was extremely dangerous, leaving me completely unpowered and invisible to oncoming traffic at night. These repeated, escalating failures suggest a serious intermittent electrical or control system defect that could result in a crash or injury. The dealer has not responded to my attempts to contact them on October 13, 2025. I was able to get ahold of their receptionist but get sent to voicemails when transferred. Some of the boxes were already full and others I left voicemails but no response back none the less. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693110October 13, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The digital instrument cluster failed. All telemetry is shown on this cluster including speed, fuel level, rpm, odometer and more. The cluster was going totally black every two minutes and it would disable cruise, lane departure warning, blind spot warning and the check engine light was on. There was no indication prior that there was a problem, it just all of a sudden went black and beeped. Then it would come back after 5 seconds and do it again two minutes later. Also my odometer wasn't working or updating the miles. The dealer confirmed the cluster needed to be replaced. It sat at the dealer for 96 days before the repair was made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693086October 13, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle has been to the dealer numerous times they’ve changed the batteries. The truck will not start after it sits for 24 hours. The batteries are dead. Chrysler will not do anything about it. The dealership doesn’t know how to fix it. It’s been at the dealership on and off for almost 3 months now getting no answers or satisfaction. Truck is brand new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693002October 13, 2025
STEERING
Purchased vehicle [XXX]. Vehicle power steering quit working on [XXX], Dealership stated power steering control module rack is not working. Part ordered, back ordered, Part has a tracking date of October 24,2025. Dealership is Expressway Jeep 3900 Hwy.62 East Mt, Vernon, In 47620 phone number 1-812-831-3333. Service department said vehicle not safe too drive . I have been driving rental since September 2,2025. When the steering quit warning lights did function, on lane assist, park assist. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692267October 9, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Bought 2025 Dodge Ram on 9/9/24. Since then I have had it into the shop 10+ times. There is a check engine light that comes on. Engine runs VERY rough and erratic. Had issues driving away from a stop light, chugging, lack of power. Making a left hand turn is taking my life in my hands! Each time at the dealership, they run the codes. P0300 is the primary. They just say its a known issue. Manufacture is working on it. IT HAS BEEN OVER A YEAR NOW!! They have never actually done anything to the vehicle other than run diagnostics and turn off the light. In fact the last time I picked up the vehicle 9/12/25, they didn't even turn off the light. Tech said, "whats the point?" I have elevated this with the manufacture Case94136984. There reply was that its not dangerous and a fix is coming. Have you ever tried to make a left hand turn and the truck stops and starts chugging??? Even the dealership stated this IS a safety concern. Question of the day: This is a 2025 Dodge Ram. Are they STILL selling these vehicles with this known issue??? If they have fixed it in new sells, then FIX MINE! I have records of each time the light has come on, had it into the dealership, and been turned away because "there's nothing we can do, Dodge wont let us do more"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692195October 8, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My wife and I were driving at approximately 30 mph down a street with no vehicles or obstructions around. My truck auto braking initiated and locked up the brakes stopping us immediately and the vehicle turned off. I've taken the truck to the dealership for other electronic errors and issues, but they always get dismissed since they don't stay stored for the dealership to troubleshoot. They always clear when the vehicle restarts. Minor injuries from seatbelt due to sudden stop. Unsure of other damage to vehicle or tires. Thankfully no cars were behind us or we would have been rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691971October 7, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving on the highway with cruise control set, heard a beep and looked at my instrument cluster. Cluster went blank, cruise control turned off, lane management turned off. Then another beep turned on instrument panel and now was frozen at 0 as I was driving at highway speed. Next I was stopped at the off ramp and instrument panel said I was doing 57. I have videos of it happening. And it is in a constant frozen to reboot stage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691907October 7, 2025
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: ASSIST
My 2025 Ram 1500 Big Horn, ~6,000 miles) experienced a steering-assist failure and then a ruptured coolant hose that sprayed coolant over electronics. Dealer (Hendrick Hoover) refused warranty service and instructed me to leave their property. Ram Customer Care told me to drive the unsafe truck home while my child was onboard. The vehicle is now inoperable and unsafe. I have photos and video of the leak and the dealer refusing service. I request an urgent safety investigation and that NHTSA notify Stellantis that my vehicle presents a clear safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691616October 6, 2025
AIR BAGS, SERVICE BRAKES, ENGINE
My vehicle had issues from the first day. I purchased the car on the day of delivery. The vehicle had a check engine light since then the vehicle has been repaired six times at the dealership and still has issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691569October 6, 2025
POWER TRAIN, ELECTRICAL SYSTEM
This vehicle has less than 3,000 miles on it and has been in the shop at least three times for a recurring issue with the transmission "lunging" and "clunking hard upon down shift and upshift (automatic). The electrical system and computer are confused and cause the vehicle to literally stop and not engage in gear while driving! Today, the truck was in DRIVE awhile I was sitting at a light in heavy traffic. When I hit the gas at light change, the truck revved up but did not go! I was almost hit from behind as I had no brake lights indicated. Additionally, I kept getting a flashing gear selector indicator knob saying to put the TRUCK IN PARK AND SELECT THE DRIVE OPTION. I did but it still wouldn't go. I then got a software update light on the screen and the CHECK ENGINE LIGHT came on. I finally had to literally wave people around me in traffic as I was stalled out. I turned the truck off, restarted and it moved forward BUT at a high RPM. I have parked the truck but the dealer service is full up until late in the week and RAM CARE representatives were foreign and did not speak English well (I could not clearly understand them in my emergency call). Dealer is unwilling to act decisively to a life or death situation (opinion mine). SO we need to ensure we don't get killed or injured (God forbid) and IF there is a serious incident with this vehicle, there is documentation to attest it has been "serviced" several times for the electrical system fluctuating, the transmission dropping, and the engine not engaging the power train while driving. Attaching a PHOTO of the CURRENT Dash Lights (Warnings on the Left) and check engine light being on AFTER I got the vehicle re-running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691314October 3, 2025
POWER TRAIN
Transmission has a delay when acceleration. This happens when i start to take off from being at a complete stop or.when i pull into traffic. Took it to dealer and they said they are aware of this issue. They did a relearn to the system but problem is still happening. This happens every day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690417September 29, 2025
UNKNOWN OR OTHER
On Sept 22, 2025, the vehicle completely shut off while my son was driving the car to school. The car was in Drive and gave no warning at all. It just shut off in the middle of the road while he was driving appx 25-30mph. He was able to restart the car and get to school safely. When he left school a few hours later and started to drive home, the car shut off again, without warning and while it was in Drive, again appx 25-30 mph. He was able to restart it, and then pulled into the nearest parking lot, and had the car towed to the dealership. On Sept 25, the dealer said they updated the software for "PCM" and "TCM", and replaced the Ignition System Control Module. I picked the car up later that day and began to drive home. About 10 miles into my drive home, the vehicle shut off again, without warning. The car was towed again and now the dealership is telling me they can't find anything wrong with it. This car is going to cause a serious accident and/or a serious injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690221September 28, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, STEERING
Upon starting my vehicle, numerous warning lamps/messages appeared to include: - "Service Electronic Stability Control" - "4WD System Temporarily Unavailable" - "Auto Emergency Braking (AEB) Off" - "Blind Spot Alert Unavailable Service Required" (the blind spot indicator lights on the side mirrors were also illuminated) In addition to the above warnings, I no longer had electronic power steering, making the vehicle nearly impossible to turn. Thankfully I was parked when all of this occurred. Had I been driving, the loss of power steering alone could have been catastrophic. I shut down the vehicle hoping that the issues would resolve upon restart. Unfortunately they did not. It took multiple more shutdowns/restarts and approximately 20 minutes before the problems disappeared and the vehicle seemed to be functioning properly. I immediately drove the vehicle to the dealership for service. As of this writing, they have not been able to replicate the problem nor find a cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689883September 26, 2025
AIR BAGS, ELECTRICAL SYSTEM
Every time my wife sits in her passenger seat the SOS warning goes off like it’s trying to call for help, but the call doesn’t go through. Thankfully because there is never a problem, and now the airbag warning is saying it’s not working. Our dealership said the part needed was on back order and they couldn’t get it any faster unless we called customer support. Which is what I thought they were! It was then expedited. On top of all this we are traveling from clear across the country.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689363September 24, 2025
POWER TRAIN
Truck randomly will go into neutral after being placed in gear and moving. I will place the vehicle in drive to exit my driveway. It has happened twice at the exact same spot/conditions. As I turn out of my driveway and begin to accelerate the truck will tell me to put shifter in park and select gear. The truck places itself in neutral. You must come to a stop, put in park then back to drive and continue on. This is extremely dangerous if it were to happen at the wrong time! Fortunately I live on a back road with little traffic but if it happens in a bust intersection there will very likely be an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689284September 23, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
Components keep going offline, about 5 times a week. Larry Miller RAM, says there's nothing they can do, since the technology is so new. So I purchased a $84k vehicle for their safety features, that don't work 50% of the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689047September 22, 2025
ELECTRICAL SYSTEM
Cluster display went blank leaving me with no speed information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688874September 22, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Vehicle has been taken to the dealership for AEB and blind spot monitoring. The vehicle has spent 15 days in the shop, only for nothing to have changed. Vehicle was driven by dealership an excessive 171 miles, only to be returned to us and within 10 minutes of driving, the AEB warning reappears. This vehicle has driven less than 5000mi. It should not have such electrical issues impacting enhanced safety features. The truck is going back to the dealership for yet another attempt to repair, unlikely to be successful. A quick online search leads to numerous individuals experiencing the same issue with their Ram truck with seemingly no resolution in site outside of replacing the CADM module. It's absurd that this hasn't been issued as a formal recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688631September 20, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
When vehicle is in reverse, the rear camera is showing a blue screen on the navigation. Sometimes it flashes blue and other times it is solid blue. Dealer has already replaced navigation system and rear camera but it continues to happen intermittently. I have had the vehicle less than 4 months. Has been to the dealer 4 times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688061September 18, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Coasting (last time I was doing 45 on a side road with my foot barely on the gas) and the truck gauges all reset to zero at once and the D button for Drive starts flashing. Try pressing the gas and you are neutral. Everything comes back on instantly but you are now in a flashing D mode (basically neutral) rolling in traffic. Loss of powertrain. It has happened 4 times now. Someone will die over this. Ram dealer now has my truck for the second time now. Updates did not fix it. Sounds like the same problem they are having with the Grand Cherokee as it is the same Hurricane motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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