Ram 1500 Complaints (2021)

669 consumer complaints on file.

#11624897November 13, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Ram continues to refuse to implement a fix for Recall 24V-653. The ABS disabling the Electronic Stability Control is extremely dangerous and renders my truck unfit for its intended purpose. Additionally the failure to implement a fix has made it impossible to sell or trade in my truck fir it's full market value.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624173November 8, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623721November 5, 2024
POWER TRAIN
Ice and snow packs in the underbody of the truck. Specifically, over the exposed cable that moves a few inches to transition the truck to park (for ram trucks with rotary knob for shifter) Ice builds up on exposed cable and prevents truck from safely shifting into park causing error messages and rolling concerns. This issue has been confirmed with my dealership and is all over ram 1500 online forums from 2016 to present. Cable needs to be protected (encased) from snow/ice build up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622751October 30, 2024
STEERING
The Electronic Power Steering malfunction while driving. The “Service Power Steering” warning light was illumiated and no power assisted steering was available during failure. The vehicle was nearly impossible to steer off the highway. Luckily other drivers were paying attention and were able to steer clear of me. Waited about an hour in a parking lot with the Truck off and when I restarted it Power Steering was working again. The Truck was brought to the Dealership and I was told they were unable to replicate the issue and to bring it back if it does. I also started hearing a grinding sound when making a slow right hand turn. After the 3rd occurance of losing Power Steering while driving I brought it back to the Dealer and they replaced the steering rack. After about a year the replacement rack is exhibiting the same symptoms. I tow a 5th wheel trailer and if I lose Power Steering while hauling that heavy load myself and others around me can be seriously injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622500October 29, 2024
ELECTRICAL SYSTEM, STEERING, ENGINE
My lights on dash come on stablizer,abs, anti slip and 4 wheel drive and it wants to jerk to left like brake activating had it looked at poages Hannibal mo fixed wheel speed sensor didn't help so now said nothing they can do theres no solution. I can't drive my truck to scared of it . Need to get something I don't have a vehicle and making a payment on something I can't drive. Don't know if I can trust this vehicle anymore can't trade it In nobody wants it please somebody help GET RAM company in gear to take care of this before somebody gets hurt or even killed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622408October 29, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the electronic stability control, the anti-lock braking system (ABS), the anti-slip control, and the check engine warning lights were illuminated. The messages "Service Vehicle" and "4-wheel Drive Failure" were displayed. The front wheels of the vehicle seized, causing the vehicle to start pulling to the left. The vehicle was taken to the dealer, where it was diagnosed. The dealer replaced the wheel speed sensor; however, the failure persisted. The vehicle was taken back to the dealer, who confirmed that the failure was related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 35,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621988October 25, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621273October 22, 2024
STRUCTURE
The contact owns a 2021 Ram 1500. The contact stated while driving at various speeds, the tailgate unlatched unintendedly. The contact was able to close the tailgate; however, the tailgate had since failed to unlatch and was no longer able to be opened. After inspecting the vehicle and researching the cause of the failure, the contact concluded that the tailgate was out of alignment. The dealer was made aware of the failure but had not inspected, diagnosed, or repaired the vehicle. The dealer informed the contact that the VIN was previously included in NHTSA Campaign Number: 22V904000 (Structure). The manufacturer was made aware of the failure and confirmed that the vehicle had already received the one-time free repair under recall. The failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621058October 21, 2024
UNKNOWN OR OTHER
Open recall 75B on 21 ram 1500 dealer and manufacture says they don’t not have software update for my vehicle and there nothing they can do. Hard to get into contact with anyone and once I do I’m transferred or waiting on hold for hours
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620862October 20, 2024
UNKNOWN OR OTHER
Recall on vehicle I just bought for a long trip, has no remedy!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620811October 19, 2024
ENGINE, SERVICE BRAKES, VEHICLE SPEED CONTROL
I have experienced the engine surging while driving 2 times in the last 3 months. 10/18/2024. The RPMs slowly increase regardless of taking my foot off the gas pedal, slowing, or coming to a stop. The engine remains to rev. It causes me to have an extremely hard time keeping a maintained speed and gets difficult to slow down or slow to a stop. The truck was not on Cruise control, it was in 2-wheel drive, and the issue started right as I took off. The engine can be heard revving and trying to accelerate even in an attempt to try neutral with the foot off the gas to resolve the issue. I ensure I do not have my foot on the gas pedal and have to push my brake to the ground to stop. I have called our dealership who reports they are unaware of the issue I describe. Putting the car in park does not resolve the revving, which can be heard, and the Rpms fluctuations seen increasing stuck between 5-7. I have to completely stop and turn off the engine. I had pulled out and drove down a busy intersection I could not pull off on. The engine acceleration issue event lasted for about 10 minutes before I could safely pull off to turn the truck off. It was terrifying. If I had to suddenly stop I would of crashed. What? How many
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620544October 18, 2024
POWER TRAIN
Oil pan is rusted out and leaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620388October 17, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620328October 17, 2024
FUEL/PROPULSION SYSTEM
When attempting to refuel the vehicle with gasoline, the refueling nozzle automatically stops after just 1 or 2 seconds of fueling at the full flow rate. Even at somewhat slower rates, something happens to cause the refueling nozzle to shut off ("click off") the fuel flow. Operating the refueling nozzle at a very slow rate is the only way to get fuel into the vehicle. This takes a very long time. Pulling the nozzle partially out of the filler neck can help increase the flow rate, but then gasoline unexpectedly splashes/spills out of the filler neck and can splash on the person refueling as well as down the side of the vehicle and onto the ground. This situation is a fire hazard and an environmental hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620166October 16, 2024
POWER TRAIN
vehicle lost acceleration power while rpm's went up to 7. I put into neutral and then back into drive and problem corrected itself. This is second time this year. When dealer looked at vehicle several months back they could not find the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620136October 16, 2024
FUEL/PROPULSION SYSTEM
Big oil leak on 3.0 Eco-Diesel front lower timing chain cover Dealer been trying to repair leak for over 2 years. Keepes leaking more and more. Yesterday driving smoke and oil fumes were coming inside the vehicle. You could smell burning oil. This vehicle is a major fire hazard and unsafe to drive. It's also hazardous to the environment and salmon streams. I see from the internet lots of other owners are having this same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620072October 16, 2024
ELECTRICAL SYSTEM
bought vehicle with Mopar warranty, the fuel filter housing sensor failed and was leaking diesel fuel into the wiring harness which could cause a fire in the electrical system, truck has been at the dealer for over a month and Stellantis just went and stopped making the wiring harness part number 68474576AD with no replacement, they will not return calls from us or the dealer. We are at wits end and need your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619450October 12, 2024
POWER TRAIN
Check engine light turned on, i checked with two different code check device readers and both came up with code "P26FB" Powertrain System, Update Powertrain Control Module (PCM).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618900October 9, 2024
POWER TRAIN
The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618736October 8, 2024
EXTERIOR LIGHTING:BRAKE LIGHTS, STRUCTURE:BODY
The contact owns a 2021 Ram 1500. The contact stated that there was water leaking into the cabin of the vehicle near the windshield on the upper left and right corners. The third brake light on the rear windshield had moisture inside the housing, causing the leak into the cabin of the vehicle. The contact noticed the floorboard was wet. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 29,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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