Porsche dealers are not fixing this recall. They offer service appointments 6 months in advance, and then cancel at the last minute. I've been trying to get this recall done for 18 months, with no success.
No injuries · No fire · No crash
The mapping system is out of date and tried to route me to an offramp that doesn't exist. I did some research and found the offramp changed over 4 years ago, roughly when the car was built. I took the car to my local dealership to get the maps updated and Porsche claims I have the latest map. I think this is a dangerous situation if someone tried to drift off the road in bad weather (for example) where an offramp doesn't exist. Their newer cars show the correct mapping. Porsche should be made to make the latest maps available to all their cars. It would cost them nothing if they simply posted the data on a website for a user to move it to a USB drive and plug it into the car.
No injuries · No fire · No crash
While driving in traffic on a busy highway, I heard a loud clunk from the rear of the car and it instantly decelerated from 70+ miles per hour to 22 miles per hour, where it stayed and would not go faster. I had to get across 3 lanes of traffic to exit. Thereafter, the car would not move and had to be put on a flatbed to get to the Porsche dealer. Note that for 2 years prior the transmission had emitted a whine while in first gear. The dealership (Porsche Austin) said it was normal, but it is a known problem among owners, possibly related to the input shaft bearing. They did not fix it when the problem was first raised. The dealership has diagnosed it only as a transmission error, without providing further detail on what is actually wrong. I should be able to access my dash cam footage if helpful.
No injuries · No fire · No crash
This incident is related to the ARB7/24V-732 recall, first communicated to me in November, 2024 and again in July, 2025. The July, 2025 letter states that software would be installed in the vehicle to test the health of my vehicle's battery, at a Porsche Center. I believe that this was actually performed over-the-air at my home. It's my guess that because the software was installed over-the-air, the normal process to close out a recall did not occur. I did not receive notification that my vehicle was determined to be healthy, and it isn't clear when NHTSA did. The slow or non-reporting of the vehicle recall status has had a ripple effect, as practically every third party tracker of recall information believes that the recall is still active on my vehicle. This is impacting the vehicle's worth in the market and may be impacting insurance rates and other vehicle health-dependent service costs. Porsche claims that it is my responsibility to correct the record of the vehicle with third parties, when it is their negligence that is causing the work. I see this as unfinished work on their side, and I ask NHTSA to help drive Porsche Cars North America to complete their work. Moreover, Porsche should be compelled to notify all customers whose health check was performed remotely that their vehicle was found to be healthy and that the recall was lifted on their vehicle. Lastly if it is not mandated that the OEM is responsible to communicate the resolution of recalls performed without service receipts, then this should be considered alongside any other updates to law. Thanks for any help that you can provide.
No injuries · No fire · No crash
I am reporting a safety defect involving (1) sudden loss of propulsion (“turtle mode”/limp mode) while accelerating/merging into traffic and (2) unintended steering movement while driver-assist/lane centering was active (vehicle jerked toward adjacent lane and off roadway). These events create an immediate crash risk. The vehicle has also had repeated charging-related overheating/charging stoppage events, which I believe may present a fire risk when charging in a residential garage. Repairs have been attempted multiple times by an authorized Porsche dealer, but defects persist. Warranty has now expired, and an independent scan shows ongoing network/data bus/12V monitoring faults consistent with continuing electrical/network instability. I am requesting NHTSA review for a potential safety defect investigation/recall.
No injuries · No fire · No crash