Pontiac Torrent Complaints (2007)

243 consumer complaints on file.

#10463324June 27, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHEN SHE STARTED THE VEHICLE, THERE WAS A VERY STRONG FUEL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE SMELL WAS SO STRONG THAT THE DEALER ADVISED THE DRIVER TO EXIT THE VEHICLE IMMEDIATELY. AFTER INSPECTION, IT WAS DISCOVERED THAT A FUEL LINE ACROSS THE TOP OF THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 30,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448532February 20, 2012
ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I HAVE HAD AN ISSUE WITH THIS VEHICLE ONGOING SINCE I PURCHASED IT. THE ACTUAL FIRST THAT THE COMPANY HAS DOCUMENTED IS 2/2010, 3/2011, AND CURRENTLY 2/2012. FIRST THE STABILITRAK LIGHT COMES ON THEN SHORTLY AFTER THE ENGINE LIGHT COMES ON THEN YOU LOOSE POWER TO THE VEHICLE AND CANNOT ACCELERATE AND IT IS DIFFICULT TO DIRECT. I HAVE CONTACTED GM ON TWO OCCASIONS REGARDING THIS ISSUE. IT APPEARS THAT OTHERS ARE HAVING THIS ISSUE AS I GOOGLED THE INFO ON THE PROBLEM. I AM NOT ASKING GM FOR SOMETHING FOR NOTHING I AM ONLY ASKING THEM TO FIND OUT WHY THIS IS AN ONGOING PROBLEM, OBVIOUSLY THERE IS A DEFECT IN THE CAR SOMEWHERE TO HAVE THIS OCCUR EVERY YEAR AROUND THE SAME TIME. I AM CURRENTLY UNDER THE POWETRAIN WARRANTY BUT THAT WILL EXPIRE IN MAY OF THIS YEAR AND THIS COST ANYWHERE FROM $600-$800. THIS PROBLEM CAN BE VERY DANGEROUS AND THEY SEEM TO FAIL TO SEE THE DANGERS IN IT. YOU LOOSE ALL POWER TO THE VEHICLE!!!! WHAT IS NOT DANGEROUS ABOUT THAT. YOU DON'T HAVE MUCH OF A WARNING BECAUSE ONCE THAT LIGHT COMES ON THAT'S IT...WOULDN'T BE A PROBLEM IF YOU ARE CLOSE TO HOME BUT BOTH TIMES I WAS APPROX. 200 MILES FROM HOME. I ONLY ASK THEM TO EITHER FIX THE ISSUE OR REPLACE THE VEHICLE!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439265December 10, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2007 PONTIAC TORRENT WITH STRONG SMELL OF GAS FUMES WHEN PARKED IN GARAGE. THE VEHICLE WAS LIFTED TODAY AND THERE WERE A FEW DROPS OF GASOLINE DRIPPING FROM THE UNDERSIDE OF THE TANK. I SUSPECT A PROBLEM WITH ONE OF THE FUEL LINES NEAR THE TANK. THE VEHICLE HAS ABOUT 63K MILES ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439131December 9, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, AN OVERPOWERING SMELL OF FUEL WAS EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE MECHANIC CONFIRMED THERE WAS A LEAK IN THE FUEL PUMP AND PUMP TANK SEAL WHICH WAS LEAKING ONTO THE TOP OF THE GAS TANK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 27,737 AND THE CURRENT MILEAGE WAS 28,403. UPDATED 01/13/12*LJ UPDATED 03/05/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436401November 18, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE WOULD LEAK FUEL FROM THE TOP OF THE FUEL TANK AND THE CONTACT COULD SMELL FUMES COMING FROM THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10434385November 6, 2011
AIR BAGS
I HAVE A CONSTANT WARNING TO SERVICE PASSENGER AIRBAG. I BELIEVE AFTER READING SEVERAL COMPLAINTS THAT THE SENSOR IS A KNOWN ISSUE WITH THE PONTIAC TORRENT. I TOOK TO THE DEALER AND THEY SAID MY VIN DOES NOT FALL IN THE RECALL, HOWEVER THAT SERVICE BULLETINS RELEASED CLEARLY SHOW THAT MANY PEOPLE ARE HAVING THIS SAME ISSUE. I WAS TOLD THAT THEY COULD NOT REPAIR AT NO COST AND THAT I COULD PAY TO REPLACE SENSOR AT MY COST. NOT VERY HAPPY, AS I HAVE GRANDCHILDREN WHO ARE BIG ENOUGH TO RIDE UP FRONT, NOT TO MENTION JUST REGULAR PASSENGERS AND I DO NOT THINK THE AIRBAG WOULD WORK, WHEN IT MAY NEED TOO. FIX THIS..GM.... I AM NOT HAPPY ABOUT THE RUN AROUND THEY ARE GIVING US OWNERS OVER SOMETHING SO IMPORTANT. I WONDER IF THERE HAS BEEN ACCIDENTS AND IT HAS COME BACK ON GM FOR THE A NO DEPLOYED FRONT PASSENGER AIRBAG ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433850November 1, 2011
FUEL SYSTEM, GASOLINE
THE VEHICLE HAD A STRONG FUEL SMELL AT THE REAR OF THE VEHICLE WHILE PARKED. THE REPAIR FACILITY FOUND THE FUEL LINE HAD CRACKED AT THE FUEL PUMP MODULE ON TOP OF THE FUEL TANK AND FUEL WAS SPRAYING FROM THE FRACTURE. THE SHOP MANAGER SAID THIS WAS THE THIRD GM VEHICLE IN ABOUT A MONTH WITH THIS SAME PROBLEM. I WAS ALSO TOLD THAT A REPLACEMENT PART WAS NOT AVAILABLE FROM GM AS THE PART WAS ON NATIONAL BACKORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432301October 21, 2011
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
FOR APPROX.2 YEAR I HAVE BEEN HAVING NUMEROUS PROBLEMS WITH THE STABILTRAK, ABS, AND CHECK ENGINE LIGHTS COMING ON. I HAVE HAD IT TO THE DEALER MULTIPLE TIMES WITH NO RESOLUTION. I RECENTLY GOT IT BACK AGAIN 2 WEEKS AGO FOLLOWING REPAIR. I NOW HAVE AN ISSUE WITH THE VEHICLE SKIPPING OUT AND JERKING THE CAR LIKE IT WANTS TO QUIT WHEN GETTING TO A SPEED OF 35 TO 40 MPH. IT IS AGAIN IN THE SHOP FOR REPAIR. I WAS TOLD THAT THE PROBLEM 2 WEEKS AGO WAS A SPARK PLUG AND WIRE, AND HAD TO PAY TO GET IT FIXED, AND IT IS STILL NOT REPAIRED. I HAVE BEEN TAKING THIS VEHICLE IN FOR REPAIR FOR 2 YEARS WHILE IT WAS STILL UNDER WARRANTY AND NOW IT IS IN THE EXTENDED WARRANTY WHICH THERE IS A DEDUCTIBLE EACH TIME. THIS SHOULD HAVE BEEN RESOLVED A LONG TIME AGO AND IT IS STILL NOT REPAIRED. THERE IS ONLY 36500 MILES ON THIS CAR AND SHOULD NOT BE HAVING SUCH SEVERE ISSUES. WHY HAS THIS NOT BEEN RECALLED? IT APPEARS MANY CUSTOMERS ARE HAVING THE SAME ISSUES FOR SOME TIME NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430798October 19, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE SPEEDOMETER WAS READING INACCURATELY. IF SHE WAS TRAVELING AT 55 MPH IT WOULD READ 90 MPH. IF THE VEHICLE WAS STOPPED IT WOULD READ THAT SHE WAS TRAVELING 35 MPH. THE DEALER ADVISED THE CONTACT THAT SHE WOULD NEED TO REPLACE THE ENTIRE INSTRUMENT PANEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 96,473 AND THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429317October 10, 2011
ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
AFTER DRIVING THE STABLILTRAK COMES ON, TRACTION COMES ON, POWERING ENGINE DOWN COMES ON. VEHICLE LOSES POWER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428116October 1, 2011
STEERING
POWER STEERING WENT OUT AFTER JUMP STARTING ANOTHER CAR THAT WAS IN OUR DRIVEWAY. STABILITRAC CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424223September 8, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND REALIZED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421491August 25, 2011
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE PARKED, THE CONTACT NOTICED THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. AFTER SOMETIME THE AIR BAG LIGHT REMAINED ON CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE FRONT AIR BAG SENSOR WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V344000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421199August 23, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE PARKED, THE CONTACT NOTICED AN OVERPOWERING FUEL SMELL. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED A FUEL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE FUEL HOUSING HAD TO BE REPLACED BECAUSE IT WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,388 UPDATED 10/19/11 *BF WHEN THE VEHICLE WAS RAISED, FUEL SPILLED FROM WHERE IT HAD BEEN POOLING ON TOP OF THE FUEL TANK. IT APPARENTLY WAS EVAPORATING WHEN THE VEHICLE WAS NOT BEING DRIVEN. THE MECHANIC FOUND A PLASTIC STRAP THAT WAS AROUND THE FUEL TANK AND AROUND THE RETURN LINE ON THE PRIMARY FUEL PUMP. THE STRAP'S REPLACEMENT MAY HAVE PUT STRESS ON THE RETURN LINE FITTING WHERE THE PUMP HOUSING WAS OBVIOUSLY CRACKED. THE CRACK WAS LOCATED WHERE THE STRAP WAS LOCATED. THE STRAP WAS FUSED INTO PLACE; NOT A ZIP TIE. THE MECHANIC CUT THE STRAP OFF. UPDATED 01/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420233August 13, 2011
FUEL SYSTEM, GASOLINE
AFTER SMELLING FUEL FOR A WEEK, THINKING THAT IT WAS SOMETHING ELSE IN THE GARAGE, I DECIDED TO LOOK UNDER THE CAR. SURE ENOUGH, THE FUEL TANK WAS WET ON THE SIDES OF THE TANK AND ALSO WAS WET ON THE BOTTOM OF THE TANK. I CALLED A COUPLE GM DEALERS TO ASK ABOUT FUEL LEAKS ON THE TORRENT, BUT THERE ALL LIKE, BRING IN THE CAR AND LET US CHECK IT OUT. SO, BECAUSE THE CAR WAS OUT OF FACTORY WARRANTY, I DECIDED TO CHECK INTO IT FURTHER MYSELF. AFTER DROPPING THE TANK AND RECONNECTING THE ELECTRIC AND FUEL CONNECTIONS, AND TURNING THE KEY ON, I COULD SEE THE FUEL STREAMING OUT OF A CRACKED FUEL LINE RIGHT UP NEXT TO THE FUEL PUMP. THE LEAK IS IN THE FUEL SUPPLY LINE FROM THE FUEL PUMP AND GOES UP TO THE ENGINE. THE LEAK IS IN THE FUEL PUMP ITSELF. LIFTING THE FUEL LINE SLIGHTLY WOULD MAKE THE LEAK WORSE AND PUSHING DOWN ON THE FUEL LINE WOULD MAKE IT LESS SEVERE. THE FUEL WOULD COME OUT IN A STEADY STREAM THE DIAMETER OF THE SIZE OF THE LEAD IN A PENCIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411082June 30, 2011
VISIBILITY
WHILE TRAVELING DOWN THE ROAD I TRIED TO ACTIVATE THE REAR WIPER TO CLEAN THE REAR WINDOW. BUT THE WINDSHIELD WIPER WOULD NOT MOVE AND A HORRENDOUS NOISE CAME FROM THE REAR WINDSHIELD WIPER MOTOR. THE NOISE WOULD NOT GO AWAY SO I HAD TO PULL INTO A DRIVEWAY TO SEE IF I COULD GET IT TO STOP. I HAD TO MANUALLY PUSH THE WINDSHIELD WIPER TO GET IT TO WORK. AFTER THAT I TURNED OFF THE WIPER BECAUSE EVERY TIME IT TRIED TO CLEAR THE WINDOW THE NOISE CAME BACK AND THE WIPER WOULD NOT MOVE. THE WIPER IS BROKEN AND WILL NOT WORK UNDER ANY CIRCUMSTANCES. DURING RAIN THIS SEVERELY LIMITS MY REAR WINDOW VISIBILITY. UNFORTUNATELY BECAUSE OF THE CURRENT ECONOMY I WILL HAVE TO WAIT TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407494June 20, 2011
STEERING
TL*THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE DRIVING APPROXIMATELY 15 MPH THE POWER STEERING STOPPED FUNCTIONING. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT STATED SHE BELIEVED THE POWER STEERING PUMP WAS REPLACED. A YEAR AFTER THE VEHICLE WAS REPAIRED THE CONTACT EXPERIENCED THE IDENTICAL FAILURE A SECOND TIME WHILE DRIVING AT A LOW SPEED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406179June 13, 2011
ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT:ELECTRICAL
I HAD A 2007 TORRENT. IN 2010 I HAD REPLACED 3 WHEEL BEARINGS, BREAKS,AND IN FEBRUARY MY POWER STEERING MODULE WENT OUT. THIS WAS THE FIRST TIME. I GOT IN MY CAR TO LEAVE A FRIENDS AND I COULD NOT TURN MY WHEEL. TOOK IT TO A DEALER AND THEY SAID THE ELECTRIC POWER STEERING MODULE WENT OUT. COST 870 AND THE DAY THEY WERE DONE FIXING THAT A MASSIVE RECALL WAS DONE ON MOST GMC CARS FOR ELECTRICAL POWER STEERING MODULES EXCEPT MINE. ABOUT 6 MONTHS LATER I WAS DRIVING TO WORK AND MY POWER STEERING WENT OUT AGAIN EXCEPT THIS TIME I WAS DRIVING AROUND A CORNER. THIS LOCKED UP MY TIRES AND SENT ME INTO A DITCH SIDES WAYS WHICH CAUSED MY CAR TO ROLLOVER 3 TIMES BEFORE IT LANDED AND STOPPED MOVING. DURING THIS MY DRIVER SIDE DOOR ALSO CAME OPEN ON IMPACT AND THE ENTIRE FLOOR OF THE TRUNK PART FLEW OVER THE BACK SIT AND WOULD OF LANDED ON MY KIDS IF I HAD NOT JUST DROPPED THEM OFF. IT WOULD OF BROKE THERE NECKS THE WAY IT IS JUST LAYING THERE NOT SECURED TO NOTHING. I NEEDED UP WITH A SEPARATED SHOULDER, PERMANANT DAMAGE TO MY BACK AND NECK. WAS OUT OF WORK FOR ABOUT 3 MONTHS AND MY CAR WAS COMPLETELY TOTALED BY MY INSURANCE COMPANY. NO AIRBAGS DEPLOYED AND THE WINDSHIELD DIDN'T SHATTER BUT INSTEAD CAVED IN LIKE A SPIKE ONLY INCHES AWAY FROM STABBING MY FACE. THIS CAR IS A DEATH TRAP. I DID EVERYTHING IN MY POWER TO KEEP THIS CAR SAFE AND NOTHING I DID WORKED. IT NEEDS TO BE PULLED OF THE MARKET. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10399959May 11, 2011
AIR BAGS
WE OWN A 2007 PONTIAC TORRENT. THE AIR BAG WARNING LIGHT FIRST STARTED ILLUMINATING ALMOST A YEAR AGO (MAY 2010). AT FIRST, IT WOULD ILLUMINATE WHEN THE FRONT SEAT PASSENGER WOULD LEAN FORWARD TO ADJUST THE RADIO OR OPEN THE GLOVE BOX. SOON IT BEGAN HAPPENING MORE OFTEN. AND NOW, WHEN I START THE CAR, THE LIGHT COMES ON AND REMAINS LIT EVEN WHEN I DON'T HAVE A FRONT PASSENGER. THE DEALER REPORTS TO US THAT THIS IS NOT A COMMON PROBLEM, AND THERE ISN'T A RECALL ON THE AIR BAG PROBLEM. IF WE WERE TO HAVE A CRASH, WE WONDER IF THE PASSENGER SEAT WOULDN'T HAVE THE AIR BAGS DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399521May 9, 2011
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHENEVER A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. AN AUTHORIZED DEALER AS WELL AS THE MANUFACTURER WERE NOTIFIED AND THEY INFORMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V344000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE IS 95,000. THE CONSUMER STATED THE PASSENGER AIR BAG FAILED TO TURN ON WHEN A SMALL ADULT SAT IN THE SEAT. THE ISSUE FIT THE DESCRIPTION OF A KNOWN RECALL. HOWEVER, THE VEIN WAS NOT INCLUDED. UPDATED 07/20/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Pontiac Torrent