Pontiac Solstice Complaints

728 consumer complaints on file.

#11092749May 9, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUBERT CHEVROLET IN WILSON, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092110May 6, 2018
AIR BAGS
I PUTCHASED THE CAR ON NOVEMBER 25, 2015 FROM CYNTHIA WALKER. THE VEHICLE HAD 30,000 MI, EXTENDED WARRANTY AND WAS IN EXCELLENT CONDITION (I RECEIVED ALL PREVIOUS SERVICE RECORDS. IN AUGUST, 2016 I WAS DRIVING THE CAR AND A WARNING LIGHT CAME ON THE DASH AND A "SERVICE AIR BAG" MESSAGE WAS DISPLAYED. I TOOK THE CAR TO AUTONATION CHEVROLET DEALER IN PEORIA, AZ FOR REPAIR. I WAS TOLD THE AIR BAG WAS NOT COVERED BY THE EXTENDED WARRANTY AND CHARGED $89.95 FOR A DIAGNOSTIC TEST. THEY SAID THEY DID NOT KNOW WHAT WAS CAUSING THE PROBLEM. I CALLED THE GM HOTLINE ON AUGUST 27, 2016 TO REPORT THE PROBLEM. IT TOOK 4 CALLS FOR ME TO FINALLY GET A RESPONSE FROM BRENDALIN (NO LAST NAME GIVEN). SHE TOLD BE THEY COULD DO NOTHING. CASE #8-233933284 IN MARCH, 2017 AND IN MAY, 2017 I RECEIVED LETTERS FROM GM SAYING THE CAR HAD AN AIR BAG PROBLEM AND WAS SUBJECT TO A RECALL. IT TOLD ME TO TAKE THE CAR TO A GM DEALER FOR REPAIRS AT NO COST TO ME. I TOOK THE CAR TO RICE MOTORS, 1306 WEST MAIN, CARMI, IL 62821. SINCE THAT TIME I HAVE TAKEN THE CAR TO RICE MOTORS 6 TIMES, THE LAST TIME ON APRIL 12, 2018. EACH TIME THE CAR WAS RETURNED TO ME AND THE WARNING LIGHT AND MESSAGE WOULD RE-APPEAR WITHING A FEW MILES OF DRIVING. ON APRIL 21, 2018 THE CAR WAS RETURNED TO ME WITH THE ASSURANCE FROM RICE MOTORS THAT IT HAD BEEN REPAIRED. THE THIRD TIME THAT I DROVE IT (ON MAY 5, 2018) THE WARNING LIGHT CAME ON WITH THE SAME SERVICE AIR BAG MESSAGE ON THE DASH. ON APRIL 9, 2018 I CALLED THE GM HOTLINE AND WAS REFERRED TO MICHAEL (PHONE NO. 866.790.5600 EXT 5924164). CASE #8-4070737444 SINCE THAT TIME I HAVE TALKED TO MICHAEL 7 TIMES ASKING FOR HELP IN RESOLVING THIS PROBLEM. HE HAS BEEN UNABLE TO ASSIST IN ANY WAY. AT THIS POINT I HAVE A CAR THAT I CANNOT DRIVE TO DRIVE BECAUSE OF SAFETY CONCERNS. MULTIPLE TRIPS TO THE GM DEALERS HAVE SHOWN THEIR INABILITY TO MAKE THE CAR USABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088627April 17, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE DEALER (MOSS BROS. CHEVROLET, 12625 AUTO MALL DR., MORENO VALLEY, CA 92555, 951-485-3500) WAS CALLED, BUT THE CONTACT'S PHONE CALLS WERE NOT ANSWERED AND HIS MESSAGES WERE NOT RETURNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083659April 6, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. WHILE OPERATING THE VEHICLE, THE PASSENGER SEAT AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) IN MARCH OF 2017, WHICH INDICATED THAT AN INTERIM REPAIR WAS AVAILABLE. AFTER CONTACTING THE LOCAL DEALER (WESELOH CHEVROLET, 5335 PASEO DEL NORTE, CARLSBAD, CALIFORNIA, 92008), THE CONTACT WAS INFORMED NOT TO BRING THE VEHICLE IN FOR SERVICE UNTIL THE PERMANENT RECALL REMEDY WAS AVAILABLE. THE CONTACT RECEIVED THE PERMANENT REPAIR NOTICE IN MARCH OF 2018 AND THE SERVICE WAS PERFORMED ON THE VEHICLE, WHICH INCLUDED INSPECTION OF THE PPS SENSOR MAT AND INSTALLATION OF A REINFORCEMENT STRIP; HOWEVER, THE PASSENGER SIDE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS CONCERNED THAT THE AIR BAG MAY NOT OPERATE AS INTENDED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083385April 5, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ROYAL BUICK GMC, 3010 COLUMBIANA RD, BIRMINGHAM, AL 35216) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083157April 3, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JOHN L SULLIVAN CHEVROLET AT (916) 782-1243 (350 AUTOMALL DR, ROSEVILLE, CA 95661) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080018March 18, 2018
POWER TRAIN
WHEN SLOWING TO A STOP, THE AUTOMATIC TRANSMISSION WILL DOWNSHIFT, ABRUPTLY AT EACH GEAR CHANGE CAUSING THE REAR TIRE RO LOCK AND SKID UNDER WET CONDITIONS. THIS HAPPENS AROUND 30-05 MPH. IT HAS ALSO TURNED THE CHECK ENGINE LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075669March 1, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, IT SHOOK VIOLENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 63,972.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074273February 22, 2018
AIR BAGS
AIRBAG RECALL: A RECALL WAS ISSUED RELATED TO THE AIRBAG SENSORS ON THE PASSENGER SIDE; THIS DEFECT DOES NOT ALLOW THE PASSENGER SIDE AIRBAG TO DEPLOY WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. I HAVE A TWO SEAT VEHICLE; THE AIRBAG SENSOR IS NOT WORKING; THIS RECALL WAS ISSUED OVER A YEAR AGO WITH A STATUS OF "REMEDY NOT AVAILABLE" - THIS IS NOT ACCEPTABLE; IF AN ACCIDENT WERE TO OCCUR AND THE PASSENGER AIRBAG DOES NOT DEPLOY, IT COULD BE LIFE THREATENING - THERE SHOULD BE A REMEDY AVAILABLE OR LOANER VEHICLES PROVIDED UNTIL THE REMEDY IS AVAILABLE - WITH A TWO SEAT VEHICLE; THIS DOES NOT LEAVE MANY OPTIONS FOR THE OWNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073897February 20, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION CHEVROLET ARROWHEAD (9055 W BELL RD, PEORIA, AZ 85382) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072588February 14, 2018
AIR BAGS
LETTER FROM SENATOR BALDWIN ON BEHALF OF CONSTITUENT RE 2007 PONTIAC SOLTICE RECALL #17V-06, UNAVAILABLE PARTS FROM GM. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067224February 6, 2018
AIR BAGS
RECALL ISSUED MARCH 2017, 17036 STILL NO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066517February 1, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SHEEHAN BUICK GMC (2800 N FEDERAL HWY, LIGHTHOUSE POINT, FL 33064), BUT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065854January 30, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE DRIVING 60 MPH ON THE HIGHWAY, THE VEHICLE LOST STEERING POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO RADLEY CHEVROLET (3670 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408 (540), 898-4000) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED REPLACEMENT. THE CONTACT EXPERIENCED THE SAME FAILURE THREE WEEKS AGO. THE VEHICLE WAS TOWED BACK TO RADLEY CHEVROLET WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063881January 20, 2018
AIR BAGS
CHECK AIR BAG LIGHT IS ON FOR 5 YEARS NOW. I CONTACTED GENERAL MOTORS WHEN IT HAPPENED BUT THEY SAID IT WAS NOT THEIR PROBLEM, TAKE IT TO A DEALER. THIS JUST CAME ON WITHOUT ANY INCIDENT AT ALL. OTHERWISE EVERYTHING ELSE IS OKAY. GMC REFUSES TO HELP IN ANY WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063794January 19, 2018
AIR BAGS, SEATS
FROM THE BEGINNING UPON PURCHASING THIS VEHICLE WE FOUND THE PASSENGER SENSOR NOT FUNCTIONING PROPERLY, DUPLESSIS GMC IN GONZALES, LA COULD NOT LOCATE THE PROBLEM SO AFTER MANY EFFORTS WITH THEM WE GOT A LOCAL SHOP TO INSTALL THE NEW SENSOR THAT WE PURCHASED FROM DUPLESSIS. WE ARE LOOKING FOR COMPENSATION FOR THAT DEVICE AND THE LABOR TO INSTALL IT. THIS WAS AN INTERMITTENT PROBLEM BUT NEVER WENT AWAY UNTIL WE HAD THIS WORK DONE. I HAVE RECORDS TO PROVE THIS WAS DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063435January 18, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063102January 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHARLES AUTO FAMILY CHEVROLET, 10851 NORTH ST, GARRETTSVILLE, OH 44231) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 855-435-7284 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. CASE NUMBER:[XXX] WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062166January 11, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED STARLING BUICK GMC AT (866) 695-5787 (1455 S TAMLAMI TRAIL, VENICE, FL 34285) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060670January 5, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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