Pontiac GTO Complaints (2004)

245 consumer complaints on file.

#11439263November 3, 2021
UNKNOWN OR OTHER
Evap code for gas tank cap leaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897277August 19, 2016
VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT STATED THAT THE FAN USED FOR THE AIR CONDITIONING AND THE HEATER THROUGHOUT THE VEHICLE REMAINED ACTIVATED WHEN THE VEHICLE WAS OFF OR ON. THERE WAS ALSO CONDENSATION ON THE FLOOR THROUGHOUT THE VEHICLE. THE CONTACT DID NOT KNOW WHERE THE ABNORMAL CONDENSATION ORIGINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789160November 9, 2015
SEATS
AFTER OWNING THE CAR LESS THAN 3 YEARS, THE SEAT BACK LATCHES STARTED STICKING SO ANYONE WHO WAS IN THE BACK SEAT HAD A HARD TIME GETTING OUT OR GETTING IN FOR THAT MATTER! AFTER A TIME THE LATCHES STOPPED WORKING ALTOGETHER SO IT BECAME IMPOSSIBLE TO GET PEOPLE OUT OF THE BACK SEAT IF THEY WERE ABLE TO GET IN. THE POWER SEATS HAD TO BE MOVED ALL THE WAY FORWARD, JUST TO GIVE A SMALL SPACE FOR PASSENGERS TO SQUEEZE OUT. IN A CRASH, IT WOULD BE IMPOSSIBLE TO GET SOMEONE OUT OF THE BACK SEAT BECAUSE OF THIS PROBLEM WHICH COULD RESULT IN HARM. WE WERE TOLD THAT THIS WAS NOT COVERED UNDER THE WARRANTY SO IT STILL REMAINS AN ISSUE WITH THE CAR AS THE WARRANTY HAS EXPIRED. ALL THIS OCCURRED WHILE THE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653754November 9, 2014
AIR BAGS
WAS DRIVING CAR ON THE FREEWAY AT APROX 75 MPH HIT A PATCH OF ICE AND LOST CONTROL SPUN OUT IN CIRCLES, HITTING THE GUARD RAIL CAUSING IT TO ROLL 3 TIMES CAR ENDED UPSIDE DOWN I HIT STEERING WHEEL AND SERIOUSLY HURT MY BACK NO AIR BAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10622201August 14, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 PONTIAC GTO. AFTER STARTING THE VEHICLE AND SHIFTING INTO THE DRIVE POSITION, THE ENGINE SUDDENLY STALLED. THE INTERMITTENT FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609945July 11, 2014
FUEL SYSTEM, GASOLINE
WHILE DOING A SPRINGTIME CHECK OF MY GTO, NOTICED COIL COVER RUBBING ON FUEL RAIL FEED LINE. ABRASION WAS ALMOST ALL THE WAY THROUGH THE LINE. HAD TO REPLACE WITH STEEL BRAIDED LINE FROM RUSSELS. COULD HAVE CAUSED FIRE IN THE ENGINE BAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607948July 3, 2014
SEAT BELTS
THE SEATBELT RETRACTOR FIRST FAILED IN AUGUST OF 2013. I RESEARCHED ONLINE AND FOUND THAT MANY OTHER 04 GTO OWNERS HAVE HAD THE SAME PROBLEM. I FIXED THE PART THAT COMMONLY SLIPS OUT OF PLACE CAUSING THE ISSUE AND THE SEATBELT ONCE AGAIN WORKED CORRECTLY. HOWEVER, NOW ON JULY 2ND 2014 AT ONLY 39,500 MILES THE SEATBELT RETRACTOR AGAIN FAILED LEAVING THE BELT FULLY EXTENDED. THIS MAKES THE VEHICLE EXTREMELY UNSAFE AND NOT DRIVABLE AS THE BELT WILL PROVIDE NO RESTRAINT IN THE EVENT OF AN ACCIDENT. IT IS MY OPINION WITH A LOT OF EXPERIENCE IN VEHICLE REPAIR AND MAINTENANCE THAT THIS IS A POOR AND UNSAFE DESIGN TO BEGIN WITH. FORTUNATELY FOR ME I DISCOVERED THIS ISSUE BOTH TIMES WHEN PARKED AND NOT DRIVING, BUT IF THIS FAILURE WERE TO OCCUR RIGHT BEFORE OR DURING A COLLISION THERE WOULD BE SERIOUS HARM DONE AS THE SEATBELT WOULD EFFECTIVELY DO NOTHING. THE SPRING FOR THE BELT INSIDE THE RETRACTOR MECHANISM IS HELD IN PLACE BY PLASTIC PARTS, WHICH IS CLEARLY A CHEAP CORNER CUTTING MOVE AND HAS LEFT THE SEATBELTS IN ALL OF THESE CARS IN A DELICATE AND UNSAFE STATE. I WILL BE CONTACTING A GENERAL MOTORS DEALERSHIP TO ASK IN THEY WILL COVER THIS REPAIR AS THERE IS NO CURRENT RECALL, BUT THIS IS CLEARLY A SAFETY ISSUE THAT SHOULD NOT BE HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598473June 16, 2014
ELECTRICAL SYSTEM
WE HAVE OWNED 2 2004 GTO'S AND THIS ISSUE HAS HAPPENED TO BOTH VEHICLES AND THE VIN NUMBER LISTED ABOVE IT HAS NOW HAPPENED TWICE. THE KEY WILL NOT WORK AND UNLOCK THE STEERING COLUMN THEREFORE THE CAR WILL NOT CRANK... THERE IS NO WARNING THAT THIS WILL HAPPEN AND HAS LEFT US STRANDED ON 3 SEPARATE OCCASIONS. WHEN I CONTACTED PONTIAC (GM) ABOUT THIS ISSUE THEY INITIALLY SEEMED CONCERNED BUT NOW AFTER COUNTLESS CALLS AND EMAILS THEY ARE NOT RESPONDING. THEY HAVE EVEN ISSUED A SERVICE REQUEST: 71-1312795897 NUMBER WHICH APPARENTLY DOESN'T MEAN ANYTHING BECAUSE THEY ARE DOING NOTHING TO INVESTIGATE THE ISSUE TO VERIFY THAT THIS ISSUE ISN'T A DEFAULT IN THE CAR. AS I AM AWARE THAT THIS ISSUE HAS BEEN REPORTED TO THEM MULTIPLE TIMES ON THESE CARS SPECIFICALLY AND THEY REFUSE TO ACKNOWLEDGE AND RECALL THE ISSUE. MY REQUEST IS FOR THEM TO INVESTIGATE AND WE ARE CURRENTLY HAVING THE ISSUE SO WE HAVE A PERFECT CASE FOR THEM TO HAVE A GM DEALER LOOK AT AND SAY IF THIS A FLAW IN THE STEERING AND IGNITION COLUMN... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575796March 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT ATTEMPTED TO START THE VEHICLE; HOWEVER, THE ENGINE FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. ..UPDATED 05-09-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552300November 14, 2013
POWER TRAIN, STRUCTURE:BODY, STEERING, SUSPENSION
I WAS DRIVING MY CLUTCH AND GAS WENT TO THE FLOOR AND MY STEERING WHEEL BROKE AND I RAN THROUGH THE WOODS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10549477October 25, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT STATED THAT HE ENTERED THE VEHICLE AND SMELLED GASOLINE FUEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE EVAPORATED CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 132,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505238April 1, 2013
POWER TRAIN, SUSPENSION
I GOT NEW TIRES PUT ON YESTERDAY. THEY ARE THE STOCK SIZED TIRES. SHORTLY AFTER I HEARD A LOUD SOUND COMING FROM THE BACK RIGHT SIDE. I NOTICED THE TIRE WAS RUBBING ON THE FENDER. THE CAR SAGS MORE AND MORE EACH DAY. THEN YESTERDAY, I WAS JUST DRIVING NORMALLY FROM STOP LIGHT TO STOP LIGHT, AND MY CAR WOULD WOULDN'T GO INTO 3RD OR 4TH GEAR. SO I CHECKED FLUIDS AND IT WAS OK ON THAT. I HAD TO DRIVE 30MPH BACK HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453393March 28, 2012
AIR BAGS, SEAT BELTS
THE PASSENGER RESTRAINT SYSTEM (SAFETY BELT) DOES NOT RETRACT AND INSTEAD IS FULLY EXTENDED PROVIDING NO SECURITY OR RESTRAINT IN THE EVENT OF AN ACCIDENT,. I HAVE REVIEWED SIMILAR COMPLAINTS FILED AND I CAN ASSURE THIS AGENCY THAT MY BELTS HAVE NO "SOFT DRINK SPILLS CAUSING THE SYSTEM TO BECOME INOPERABLE". INSTEAD THE INTERNAL SPRING LOCK DEVICE OF THE BELT ITSELF IS RETAINED IN PLACE BY A PLASTIC DISK AND IS, IN MY OPINION, A FAULTY AND INFERIOR DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413435July 18, 2011
SUSPENSION:FRONT, SUSPENSION:FRONT:MACPHERSON STRUT
I OWN 2004 PONTIAC GTO THAT HAS HAD 2 FRONT END ALIGNMENTS AND HAS BEEN THROUGH 3 SETS OF FRONT TIRES IN 55K MILES. GM STATED TO ME THAT IT HAS TO BE MY DRIVING HABITS AND HAS NOTHING TO DO WITH A DEFECT ON THEIR PART. AFTER CLOSER INSPECTION DURING MY LAST TIRE SWAP OUT. I NOTICED TIRE DAMAGE TO INSIDE OF TIRE ON SIDEWALL,DUE TO TIRE RUBBING STRUT ASSEMBLY. THIS COULD HAVE BEEN A CATASTROPHIC FAILURE OF THE TIRE HAD I NOT BEEN LOOKING. WHO WILL DIE BEFORE GM FIXES THIS ISSUE? THE VEHICLE WILL NOT STAY ALIGNED NO MATTER WHAT I DO,CONSTANTLY LOOSING POSITIVE CAMBER TO THE POINT OF STRUT-TIRE CONTACT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336689June 16, 2010
SUSPENSION:FRONT, WHEELS, TIRES, EQUIPMENT:MECHANICAL
2004 PONTIAC GTO TIRE BLOW OUT WE PURCHASED OUR 2004 PONTIAC GTO NEW, AND HAVE HAD ISSUES WITH RUBBING SOUNDS AND VIBRATIONS SINCE IT WAS NEW. THE CAR CURRENTLY HAS 45,000 MILES AND WE HAD A BLOW OUT. APPARENTLY THE TIRES ON 2004 GTO'S RUB THE SPRING POCKET OF THE STRUT CAUSING THE INNER SIDE WALL OF THE TIRES TO FAIL PREMATURELY. IT IS IMPOSSIBLE TO SEE THE WEAR UNLESS THE TIRE IS REMOVED FROM THE VEHICLE. PONTIAC HAS REPLACED THE TIRES ONCE UNDER WARRANTY DUE TO THIS ISSUE, BUT WHEN I RETURNED TO GM TO ANNOUNCE THAT THE PREVIOUS "FIX" DID NOT WORK - THEY DISMISSED ME STATING THE VEHICLE WAS OUT OF WARRANTY. THIS IS OUR THIRD SET OF TIRES WITHIN 45,000 MILES AND MY WIFE FEELS THAT THE CAR IS UNSAFE TO DRIVE BECAUSE OF HER BLOWOUT EXPERIENCE. I NEED GM TO COME UP WITH A SOLUTION TO THIS PROBLEM. I HAVE RESEARCHED AND SPOKEN TO MANY GTO OWNERS ONLY TO FIND THAT THEY ALL HAVE THE SAME ISSUE, AND SOME DEALERS HAVE RETROFITTED GTO'S WITH THE APPROPRIATE 18" WHEEL AND TIRE COMBINATION, BUT CARL BLACK IN ROSWELL GA AND THE DISTRICT MANAGER "ROD" WILL DO NOTHING TO HELP US. PLEASE - CAN YOU HELP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331501May 21, 2010
SUSPENSION:FRONT, TIRES, EQUIPMENT
2004 PONTIAC GTO, STRUT RUB. THE TIRES RUB THE FRONT TIRES AND WERE RIGHT THREW THE TIRES, WENT TO THE DEALER, AND SAID I NEED A ALIGNMENT AND THAT'S WHAT THEY DID, KNOW MY TIRES ARE WORN DOWN ON THE OUT SIDE OF THE TIRES, WAS TOLD THE BUSHINGS ARE ALL BAD BY OTHER GTO OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331653May 21, 2010
SUSPENSION:FRONT, TIRES, SERVICE BRAKES, HYDRAULIC
1. MY WIFE WAS COMPLAINING OF A SQUEAKING SOUND WHENEVER SHE PUT ON THE BRAKES. WHEN RESEARCHING BRAKE PADS AND ROTORS ONLINE I NOTICED NUMEROUS COMPLAINTS FOR 2004 AND 2005 GTO'S REGARDING TIRES RUBBING ON THE FRONT STRUTS. SINCE I WAS GOING TO REMOVE THE TIRES TO GET A BETTER LOOK AT THE BRAKE PADS I ALSO CHECKED FOR THE TIRE RUB PROBLEM. SURE ENOUGH THE RIGHT SIDE TIRE AND STRUT BOTH SHOWED SIGNS OF WEAR. THE TIRES INSIDE TREAD WAS WORN AND THERE WERE AREAS ON THE TIRES WHERE SMALL CRACKS HAD STARTED AND ONE 3 INCH LONG CRACK THROUGH THE SIDEWALL. LEFT SIDE TIRE TREAD WAS NOT WORN YET THERE WAS EVIDENCE OF TIRE RUB ON THE STRUT. 2. SINCE I WAS FORTUNATE ENOUGH TO RUN ACROSS THE INFORMATION ONLINE, I WILL BE ABLE TO AVOID A FAILURE. THE FAILURE IF I WERE TO LET IT GO WOULD MOST CERTAINLY BE EATHER A GRADUAL LOSS OF AIR PRESSURE OR IF RUNNING FREEWAY SPEEDS A SUDDEN BLOWOUT. SIMPLY REPLACING THE TIRES (WITH OEM REPLACEMENTS) AND ADJUSTING THE FRONT END ALIGNMENT WILL NOT PREVENT THE PROBLEM FROM OCCURRING AGAIN. 3. I'M CURRENTLY IN THE PROCESS OF RESEARCHING OPTIONS TO CORRECT THE PROBLEM. WE PURCHASED THE CAR USED BUT WITH VERY LOW MILES AND GOT AN EXTENDED WARRANTY. SINCE OTHER ITEMS CONTRIBUTE TO THE TIRE RUB SUCH AS PREMATURE FAILURE OF BUSHINGS AND BREARNGS I HOPE TO GET AT LEAST THOSE REPLACED SINCE THEY ARE COVERED. A FORMAL RECALL HAS NOT YET BEEN REQUIRED, SO ANY REPLACEMENT PARTS WOULD BE THE SAME AS THOSE THAT FAILED IN THE FIRSTPLACE. I'M STRONGLY LOOKING AT INSTALLING AN AFTERMARKET KIT DESIGNED TO CORRECT ALL THE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327333April 25, 2010
WHEELS, SUSPENSION
NEAR MISS - AT LEAST THUS FAR. . . 2004 PONTIAC GTO FOUND BOTH FRONT TIRES TO BE WORN THROUGH ON INSIDE OF TIRE SUCH THAT CORD WAS SHOWING THROUGH. LUCKY I FOUND THE WEAR AS IT WAS ON THE FAR INSIDE OF A VERY WIDE TIRE WITH LOW CLEARANCES ALL AROUND. FORTUNATELY I PARKED THE CAR THE OTHER DAY WITH THE TIRES TURNED ALL THE WAY ONE DIRECTION, WHICH IS WHY IT WAS SPOTTED BEFORE A BLOW OUT ON THE INTERSTATE. I HAD THE TIRES REPLACED AT 20K MILES WITH SIMILAR WEAR AND WAS TOLD IT WAS AN ALIGNMENT ISSUE. SO I BOUGHT THE NEW TIRES AND HAD ALL THE WHEELS ALIGNED. AFTER APPROXIMATELY 20K MORE MILE THE TIRES ARE IN A WORSE CONDITION THAN THE PREVIOUS ONES. LOOKS LIKE THE STRUTS MAY BE WEARING THE TIRES. THIS IS A CLEAR CASE OF A DESIGN FLAW IF THERE EVER WAS ONE, WHICH IS WHY I FEEL I MUST REPORT IT. I WILL PROBABLY TRY TO HAVE SHORTER TIRES (EITHER WIDTH OR HEIGHT) INSTALLED TO CORRECT IT. SHAME I AM HAVING TO PAY FOR THIS PROBLEM AGAIN, BUT I AM THANKFUL THAT I FOUND THE PROBLEM BEFORE SOMEONE GOT HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320434March 17, 2010
POWER TRAIN:MANUAL TRANSMISSION
MY PROBLEM WAS WITH THE 6 SPEED MANUAL TRANSMISSION WHICH WOULD CAUSE A GRINDING SOUND WHILE SHIFTING AND "POPPING" OUT OF GEAR WHILE DRIVING. I TOOK IT TO THE DEALER WHO DIAGNOSED THE PROBLEM AS THE CLUTCH. THEY REPLACED THE CLUTCH BUT THE PROBLEM NOT ONLY STILL EXISTED BUT IT GOT WORSE. IT BECAME SO BAD THAT IT WAS IMPOSSIBLE TO SHIFT INTO ANY GEAR AT ANY SPEED. I HAD THE CAR TOWED BACK TO THE DEALER ABOUT A WEEK LATER. NOW THEY TOLD ME THAT IT WAS THE TRANSMISSION. OK. SO I TOLD THEM TO REPLACE IT BUT IT TOOK 4 WEEKS UNTIL GM COULD SUPPLY ONE. IT CAME WITH A 3 YEAR, 100K WARRANTY AT A COST OF $4000. THIS PLUS THE $1200 FOR A NEW CLUTCH MADE FOR A VERY EXPENSIVE OUT-OF-WARRANTY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314704February 26, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2004 PONTIAC GTO. WHILE DRIVING 65 MPH THE STRUTS BEGAN TO RUB ON THE REAR DRIVER SIDE TIRE CAUSING THE TIRE TO BLOW OUT. THE CONTACT REPLACED THE TIRE AND DROVE THE VEHICLE TO A DEALER REGARDING THE STRUTS. THE DEALER REFUSED TO LOOK AT THE VEHICLE BUT ACKNOWLEDGED THAT THE STRUTS WERE A CONCERN. THE CONTACT CALLED THE MANUFACTURER TO HAVE ANOTHER DEALER DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE BLOW OUT COULD HAVE CAUSED A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Pontiac GTO