Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10189166April 28, 2007
EXTERIOR LIGHTING
THIS IS MY SECOND TIME WRITING YOU... I RECEIVED NO RESPONSE FROM MY LAST CORRESPONDENCE....I OWN A 02 PONTIAC GRAND AM SE, MY HAZARD WARNING SWITCH WAS DEFECTIVE. THEIR WAS A RECALL, DEALER IN HAWAII DOES NOT WANT TO HONOR THE RECALL. I PAID NEARLY 100.00 OUT OF POCKET TO HAVE ANOTHER SHOP FIX AND REPAIR THE DEFECTIVE SWITCH...NOW SIMPLE QUESTION TO YOU, IS THIS STILL A RECALL ITEM AND DOES THE DEALER HAVE TO MAKE GOOD ON FIXING THE PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188792April 25, 2007
SEATS:FRONT ASSEMBLY:RECLINER
FAILURE OF DRIVER SEAT ACTUATORS ON MY 2003 PONTIAC GRAND AM. THE SEAT WOULD ACTUALLY MOVE FROM FRONT TO BACK EVEN WHEN THE CAR WAS PARKED, A SERIOUS SAFETY HAZARD. FEDERAL MOTOR VEHICLE SAFETY STANDARD 571.207 STATES EACH SEAT SHALL REMAIN IN ITS ADJUSTED POSITION WHEN TESTED IN ACCORDANCE WITH THE TEST PROCEDURE IN ALSO INCLUDED IN THIS STANDARD ARE SEAT ADJUSTERS, WHICH THE STANDARD DEFINES AS THE PART OF THE SEAT THAT PROVIDES FORWARD AND REARWARD POSITIONING OF THE SEAT. MY SEAT DID NOT MEET THIS LEGAL REQUIREMENT. PONTIAC HAS DECLINED TO REIMBURSE THE $379.15 REPAIR COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188715April 24, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
CLICKING NOISES AROUND STEERING WHEEL, WAS TOLD BY DEALER IT IS THE MULTI-FUNCTION SWITCH, THE HAZARD SWITCH HAS A SPECIAL POLICY BUT NOT THE MULTI-FUNCTION SWITCH WHICH IS DIFFERENT ACCORDING TO GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188532April 22, 2007
WHEELS:RIM
RIMS ON 2002 PONTIAC GRAND AM HAVE THE CHROME PEELING CAUSING A POOR SEAL AND AIR TO LEAK FROM TIRES. TIRE SERVICE CENTER HAD STACKS OF THESE RIMS IN THE BACK FROM PEOPLE WHO HAVE HAD TO REPLACE ALL 4 RIMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188437April 20, 2007
UNKNOWN OR OTHER
PASS LOCK SYSTEM ON MY 2000 GRAND AM. SECURITY LIGHT COMES ON AND CAR WILL NOT START FOR 10 MINUTES. PROBLEM IS GETTING WORSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188452April 20, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
REPEATED PASSLOCK FAILURE ON 2002 PONTIAC GRAND AM. HAVE HAD TO HAVE TOWED 3 TIMES TO HAVE RESET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188396April 19, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
4 TIMES NOW MY 2002 PONTIAC GRAND AM 2.2LTR, 4DR CAR HAS NOT STARTED. I WILL HAVE IT TOWED AND ONCE IT GETS TO THE DEALERSHIP, IT STARTS. THIS HAS LEFT ME STRANDED 4 TIMES NOW, AND HAVING TO PAY FOR TOWING AND DIAGNOSTICS TESTS RUN. THIS LAST TIME, I ALMOST PAID FOR A NEW FUEL PUMP, THEN IT STARTED WORKING. I RECENTLY FOUND OUT THAT THIS IS HAPPENING TO A LOT OF THIS MODEL OF CARS, AND THAT IS HAS TO DO WITH THE PASSLOCK ANTI THEFT SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188304April 19, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
I OWN A 2000 PONTIAC GRAND AM SE RECENTLY, I HAD PAID OUT OF POCKET TO GET MY "HAZARD WARNING SWITCH," REPLACED BECAUSE THE TURN SIGNALS/HAZARD LAMPS BECOME INTERMITTENT OR INOPERATIVE. NHTSA PUT OUT A RECALL ON 08/28/03, RECALL #03V327000. I TOOK MY VEHICLE TO A GM DEALER IN HAWAII IN AN ATTEMPT TO GET THE PART REPLACED UNDER RECALL. THE DEALERSHIP DID NOT HONOR THE RECALL REQUEST AND STATED THAT I MUST PAY OUT OF POCKET. I THEN TOOK MY VEHICLE TO AN ASE CERTIFIED MECHANIC REPAIR SHOP AND HAD THE NEEDED REPAIRS DONE. I PAID $98.36 OUT OF MY POCKET FOR THE PART AND LABOR. ON 4/18/07 I CALLED GM (1-800-620-7668) TO REQUEST REIMBURSEMENT FOR WHAT I PAID OUT. GM REFUSED TO PAY. I AM NOW SEEKING REIMBURSEMENT FOR THE MONIES I HAD TO PAY OUT. ARE YOU ABLE TO ASSIST ME WITH THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188340April 19, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL THE CONTACT AND FAMILY MEMBER OWNS A 1999 PONTIAC GRAND AM. ON THE SPOUSES VEHICLE BOTH OF THE FRONT COIL SPRINGS BROKE AND ON THE CONTACT'S VEHICLE THE FRONT AND REAR COIL SPRING BROKE. THE CONTACT WAS ABLE TO BE DRIVE THE VEHICLE; HOWEVER, THE SPOUSES HAD TO BE TOWED. THE FAILURES OCCURED WHILE THEY WERE DRIVING OUT OF THE DRIVEWAY AT 5MPH. HIS WIFES FAILURE WAS IN JUNE 2006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188199April 18, 2007
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING DOWN A STEEP HILL, APPLIED BRAKE AND CAR SEEMED TO ACCELERATE RATHER THAN BRAKE. THEN, TURNED INTO SUBDIVISION AND BRAKE PRESSURE WENT AWAY COMPLETELY THEN CAME BACK AFTER FINISHED TURN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188222April 18, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
MY DAUGHTER ATTEMPTED TO START THE 2002 GRAND AM ON THIS DATE AND THE VEHICLE TURNED OVER BUT DID NOT START , SECOND INSTANCE. THE INDICATOR LIGHT FOR THE SECURITY SYSTEM WAS ON. I CHECKED THE VEHICLE FOR SEVERAL THINGS, INCLUDING RECHARGING THE BATTERY THERE WAS ENOUGH POWER TO THE STARTER. NOTHING WORKED. I THEN CHECKED SEVERAL INTERNET SITES AND LEARNED THAT SEVERAL OTHER GRAND AM OWNERS WERE HAVING THE SAME PROBLEM. LEARNED OF A PROCEEDURE TO RESET THE SECURITY PASSL OCK BY TURNING THE KEY TO ON"FOR 10+ MINUTES, TURNING IT TO OFF, AND THEN STARTING. PLEASE NOTE THAT THIS VEHICLE WAS PURCHASED USED IN NOVEMBER OF 2006 FROM A DEALER, AND NO ISSUES WERE FOUND WITH THE VEHICLE AT THAT TIME. WE ALSO ONLY RECEIVED ONE KEY FOR THE VEHICLE, AND IT WASAN UNCODED FACTORY KEY THAT SO OFTEN IS ISSUED WITH THE VEHICLES FROM THE FACTORY. ALSO, OUR VEHICLE DOES NOT HAVE REMOTE ENTRY INSTALLED AS IS USUALLY THE CASE WITH THIS ISSUE. FOR NOW, THE VEHICLE IS RUNNING, BUT I AM CONCERNED THAT MY 17-YR OLD DAUGHTER WILL BE DRIVING DOWN THE ROAD, AND THE VEHICLE WILL QUIT RUNNING AND SHE WILL BE UNABLE TO CONTROL THE CAR, (POWER STEERING/BRAKES/ETC, AND HER SAFETY WILL BE JEOPARDIZED. GM NEEDS TO CORRECT THIS PROBLEM BEFORE SOMEONE IS SERIOULY INJURED OR KILLED, SINCE THEY ENGINEERED THIS REDICULOUS FUCNTION ON THIESE VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187640April 12, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE GASKET ON 1999 PONTIAC GRAND AM FAILED FOR THE THRID TIME. THE SECOND TIME I ALMOST HAD ENGINE DAMAGE. THE CAR OVERHEATED AND WARPED THE HEADS, BUT WAS NOT ENOUGH TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187661April 12, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*- THE CONTACT OWNS A 1999 PONTIAC GRAND AM GT. THE VEHICLE'S CURRENT MILEAGE WAS 61,000 MILES AND THE FAILURE MILEAGE WAS 60,900. SHE TOOK THE VEHICLE TO DEALER FOR AN OIL CHANGE AND INSPECTION. THE DEALERSHIP INFORMED HER THAT THE VEHICLE WAS LEAKING ANTIFREEZE AND OIL, AND THE INTAKE GASKET NEEDED TO BE REPLACED. SHE FOUND MANY COMPLAINTS ON NHTSA WEBSITE FOR THIS SAME PROBLEM FOR THE ENGINE AND ENGINE COOLANT: EXHAUST SYSTEM: MANIFOLD/HEADER/TAIL PIPE. THE DEALERSHIP INFORMED HER THAT THIS WILL COST HER $1,100. SHE WOULD BE CONTACTED BY THE GM MANUFACTURER. THERE WAS NO INDICATION OF THIS PROBLEM, AND WAS SURPRISED WHEN THE SERVICE DEPARTMENT INFORMED HER OF THE OIL AND COOLANT LEAK.*AK UPDATED 05/21/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187539April 11, 2007
STEERING: STEERING WHEEL/HANDLE BAR
DEALER SOLD ME A DEFECTIVE CAR. THERE WAS A STEERING PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10187554April 11, 2007
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
2004 PONTIAC GRAND AM. INCESSANT TICKING, SUCH AS THE TURN SIGNAL THAT SEEMED TO COME FROM THE EMERGENCY FLASHER AREA ON THE DASHBOARD. HOWEVER, QUITE A FEW PEOPLE I HAD TALKED TO HAD THE SAME PROBLEM THAT HAS BEEN FIXED WITH A REPLACEMENT PART IN THE STEERING COLUMN. THE AMOUNTS SPENT VARIED FROM A FEW DOLLARS FOR A JUNK YARD PART, WHICH WAS STILL THE SAME MANUFACTURER ,TO UPWARDS OF $400 FOR A DEALER FIX. I AM NOT REPLACING A BAD PART WITH ANOTHER POTENTIALLY BAD PART FROM THE SAME MAKER, NOR AM I PAYING A DEALERSHIP HUNDREDS OF DOLLARS TO FIX A PROBLEM THEY SHOULD BE HELD ACCOUNTABLE FOR. THIS WAS APPARENTLY A WIDESPREAD PROBLEM THAT OCCURRED FOR MANY YEARS WITH THESE VEHICLES, YET VERY FEW OF THEM WERE ACTUALLY RECALLED. AS A NOTED, THE TICKING BEGAN AFTER. WHILE DRIVING)I SUDDENLY SAW A SMALL WISP OF SMOKE COMING FROM THE STEERING COLUMN. THE SMOKE HAD AN ELECTRICAL SMELL. WHEN I CALLED THE DEALERSHIP ABOUT THIS, I WAS TOLD THIS WAS A NORMAL OCCURRENCE SOMETIMES WHEN THE TEMPERATURE WAS HOT. THERE WAS NOTHING TO WORRY ABOUT. ALSO, WHEN I CALLED REGARDING THE TICKING NOISES NO ONE SEEMED TO HAVE ANY IDEA WHAT I COULD BE REFERRING TO... THAT' WAS WHEN I BEGAN MY INTERNET SEARCH AND DISCOVERED LOTS OF NASTY STORIES RELATING TO GM DEALERSHIPS AND THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187531April 10, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
PONTIAC GRAND AM WAS PURCHASED IN MAY 2006, SECOND OWNER, FROM A DEALERSHIP IN EDMONTON, ALBERTA. WAS NOT INFORMED OF ANY PROBLEMS WITH THE CAR. ONE DAY AFTER WE PUT GAS IN THE CAR, ONCE WE RETURNED TO THE CAR , THE SECURITY LIGHT WAS FLASHING AND THE CAR WOULD NOT START. WE READ THE MANUAL, DID WHAT IT SUGGESTED WITH THE GAS CAP AND SO FORTH. STILL WOULD NOT START. WE PUSHED IT TO A SECURE PLACE, CALLED A TOW TRUCK COMPANY, AND HAD IT DELIVERED RIGHT TO THE DEALERSHIP. NOW KEEP IN MIND, THIS WAS ONLY ABOUT 3 MONTHS FROM PURCHASE. THE MECHANIC STATED THAT THE COMPUTER NEEDED TO BE REPLACED, THAT WAS DONE AT NO CHARGE TO US. IT STARTED TO DO THE SAME THING IN THE CAR DEALERSHIPS PARKING LOT, THE SECURITY LIGHT STARTED FLASHING AND WOULD NOT START. WE WERE TOLD TO DO THE 10 MINUTE PROCEDURE, AND THEN IT DID START. YOU COULD TELL THEY HAD NO IDEA WHAT THE PROBLEM WAS. WE WERE TOLD THAT IF THE PROBLEM HAPPENED AGAIN TO CALL. BUT THIS TIME OUT OF OUR POCKETS, WHICH WE COULD NOT AFFORD. THE SECURITY LIGHT NOW STAYED ON ALL THE TIME. WE HAD IT HOOKED UP TO THE COMPUTER TO ANALYZE THE PROBLEM, NO CODES CAME UP, BASICALLY NO PROBLEM. I REALLY THINK THAT GM SHOULD DO SOMETHING ABOUT THIS PROBLEM BECAUSE AS WE SPEAK TO OTHERS THEY HAD THE SAME PROBLEMS. IT MAKES ME WONDER WHY I LOVE GM VEHICLES AT THIS POINT. THERE ARE LOTS TO CHOICE FROM DEALERSHIPS, SO I WOULD SUGGEST THAT THEY DO SOMETHING BEFORE THEY RUIN THE TRUST OF THEIR CUSTOMERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187270April 8, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING THE OVERHEAT LIGHT ILLUMINATED, AND ENGINE DIED. THE MECHANIC SAID IT IS A CRACKED HEAD GASKETS. I HAVE ALWAYS FOLLOWED THE MAINTENANCE SCHEDULE IN OWNER MANUAL. OIL CHANGES EVERY THREE MONTHS ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187252April 7, 2007
ENGINE AND ENGINE COOLING
I HAVE REPLACED VARIOUS COMPONENTS OF MY ENGINE COOLING SYSTEM, ACCORDING TO THE RECOMMENDATIONS OF A GM DEALERSHIP SERVICE DEPARTMENT, THOSE WERE HOSES, BELTS, WATER PUMPS, COOLANT RETURN SYSTEMS, ETC DUE TO LOSS OF ANTI-FREEZE. I HAVE ALWAYS USED THE DEX-COOL TYPE TO REFILL, AND SURELY THE DEALERSHIPS HAVE DONE THE SAME. YET SINCE MY WARRANTY HAS EXPIRED I HAVE SPENT CLOSE TO $2,000 IN PARTS AND LABOR FOR THE SAME PROBLEMS. MY CAR IS SITTING RIGHT NOW, AND I DON'T THINK I SHOULD HAVE TO PAY A 4TH TIME FOR SOMETHING THAT SHOULD HAVE BEEN FIXED CORRECTLY THE FIRST TIME. THERE DEFINITELY SHOULD BE A RECALL ON THIS OBVIOUSLY DEFECTIVE SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187167April 6, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
WHILE DRIVING HOME AS I DO EVERYDAY AND THE 2003 PONTIAC GRAND AM SPATTERS AND STALLS. TRIED SEVERAL TIMES TO START IT UP AGAIN, BUT NO LUCK. THE SECURITY PASS LOCK MALFUNCTIONED, AND HAVE TRIED THE RESET PROCEDURE AS DESCRIBED BY THE MANUFACTURER, BUT NO LUCK. CAR CANNOT BE DRIVEN, AND THERE IS NO RECALL ON THIS ONGOING PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187029April 4, 2007
ELECTRICAL SYSTEM
ORIGINALLY I NOTICED THE SECURITY LIGHT CAME ON WHILE DRIVING EVERY ONCE IN A WHILE. TODAY I TRIED TO START THE CAR AND NO CRANKING AT ALL. WAITED 10 MINS WITH THE KEY IN ACC POSITION, THEN CAR STARTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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