Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#8023879December 6, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ENGINE'S HEAD GASKET BLEW CAUSING VEHICLE TO STALL. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023474December 2, 2002
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
CONSUMER COMPLAINED ABOUT FUEL GUAGE OROBLEMS, NOT BEEN ACCUARATE. ALSO, WHILE DRIVING VEHICLE DIED WHEN THE FUEL GUAGE INDICATOR WAS STILL SHOWING QUATER OF A TANK. DEALER WAS NOT CONTACTED AT THE TIME OF THIS PHONE CALL. PH THE FUEL LEVEL SENSOR HAD TO BE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770350December 2, 2002
SUSPENSION:FRONT, STRUCTURE:BODY:TRUNK LID, UNKNOWN OR OTHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE HAD NOTHING BUT PROBLEMS WITH MY 2000 PONTIAC. THE BRAKES HAVE BEEN REPLACED 3 TIMES ROTORS HAVE BEEN REPLACED TWICE. MY HUB CAPS HAD TO BE REPLACED BECAUSE THEY WERE ALL CRACKED. THE BUTTONS ON MY AIR CONDITIONER/STEREO CONTROL ARE STRIPPED. SCREWS FALL OUT BY THE DASH, THE TRUCK IS UNEVEN, WHEN IT IS CLOSED 1 SIDE IS HIGHER THAN THE OTHER, THERE'S A GAP, MY WINDSHIELD WIPER HOSE IS BUSTED IT LEAKS. SEAT BELT COVERS BROKE OFF. MY SIDE MIRRORS ARE DISCONNECTING THEMSELVES. THE DEALER WILL NOT HELP ME. EVERYTIME I'VE GONE UP THERE I LEFT UPSET. THEY DO NOT STAND BEHIND THEIR PRODUCT. I'VE EVEN SENT LETTERS WITH NO RESPONSE. I HAVE A JUNK CAR. IT IS NOT WORTH THE PRICE. I ALSO TOOK IT TO THE DEALER BECAUSE THERE IS A RATTLING UNDER MY HOOD LIKE A MOUNT IS GONE. I TOOK IT AND THEY SAID THEY DID NOT SEE ANYTHING. PONTIAC DOES NOT TAKE THE CUSTOMERS THEY HAVE SERIOUSLY. IT IS REALLY SAD. WHAT AM I TO DO AS A CONSUMER? WHO IS WILLING TO HELP? HOPEFULLY THIS WILL GET THEIR ATTENTION. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770084November 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
COOLANT LEAKING INTO CRANKCASE, ENGINE NEEDS REPLACED. ALSO I HAVE REPLACED 3 ALTERNATORS SINCE I OWNED THIS VEHICLE. THE FIRST ONE AT 40000 MILES. THIS CAR BY MY BOOK IS CRAP. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023138November 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING WHEN BRAKES ARE APPLIED THE BRAKE PEDAL WILL PULSATE AND THE STEERING WHEEL VIBRATES. THE DEALERSHIP CANNOT FIX PROBLEM. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023040November 20, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER STATED THAT WHEN DRIVING AND BRAKES ARE APPLIED THE CAR SHUDDERS EXCESSIVELY. DEALER HAS DONE A COMPLETE OVERHAUL OF BRAKE SYSTEM REPLACING MASTER CYLINDER, CALIPERS, ROTORS AND PADS, BUT PROBLEM CONTINUES TO OCCUR. CONSUMER STATED HAS HAD VEHICLE REPAIRED BY DEALER 4X IN AN ATTEMPT TO REPAIR BRAKE ISSUES. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023080November 20, 2002
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 45MPH HAD EXTENDED STOPPING. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022887November 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE DRIVING CONSUMER ATTEMPTED TO ENGAGE BRAKES. PEDAL WENT TO THE FLOOR AND BRAKES FAILED. CONSUMER HAD TO TAKE VEHICLE OUT OF GEAR AND "RUN OFF" ROAD TO MAKE STOP. DEALER DIAGNOSED THAT A "PUSH ROD" CLIP WAS MISSING FROM MASTER CYLINDER. CLIP WAS REPLACED TWICE, BUT PROBLEM REOCCURED TWICE RESPECTIVELY. FINALLY DEALER REPLACED "SEMI-WORN" FRONT BRAKE PADS AND PROBLEM DID NOT REOCCUR. DEALER DETERMINED THAT WHEN BRAKE PADS WEAR DOWN THE "PUSH ROD" CLIP COMES OUT OF PLACE(CLIP CONNECTS TO BRAKE PEDAL) CAUSING BRAKE LOSS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769834November 18, 2002
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, STRUCTURE:BODY:DOOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WIRING MUST BE SHOT BECAUSE ANY THING THAT IS ELECTRIC IS ALWAYS GOING OUT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008557November 15, 2002
UNKNOWN OR OTHER
MECHANICS KNOW THIS GOES BAD IN GRAND AM'S, HAS HAD MANY COMPLAINTS. -------- DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS--------769744. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769728November 15, 2002
SUSPENSION:FRONT, TIRES, STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY:BUMPERS, WHEELS
THE TIRES ARE VERY WEAK AND ARE NOT VERY "DURABLE." FROM THE EXPERIENCE I'VE HAD, I DON'T FEEL SAFE WITH THE TIRES AND WHEELS ON MY CAR. EVERY TIME I'M DRIVING SOMEWHERE AND ENCOUNTER EVERYDAY ROAD CONDITIONS, I'M SCARED TO FIND A FLAT, POPPED TIRE; OR BLOWOUT. I'VE HAD THE EXTERIOR BLACK LINING FIXED 2 TIMES AND I'M NOT HAPPY IT IS HAPPENING AGAIN! THE REAR WINDSHIELD WEATHER STRIP IS SEPARATING. THE LOWER BODY MOLD IS COMIING OFF THE BODY AROUND THE ENTIRE VEHICLE. A SUSPENSION COVER PART DOESN'T FIT, HAS BEEN TO DAVE CROSS SERVICE DEPT. WHERE CAR SPENT 4 DAYS AND SAID TO BE REPAIRED, I GOT MY CAR BACK AND IT WAS WORSE THAN WHEN IT WENT THERE. WHOEVER HAS REPLACED THE FRONT BUMPER IS A COMPLETE MORON! IT ISN'T LINED UP WITH THE PROPER THINGS! THE DRIVER SIDE IS LOWER THAN THE PASSENGER SIDE. THE CAR SOUNDS LIKE IT IS GOING TO FALL APART ON A PERFECT ROAD! A LOT OF MONEY HAS BEEN PUT INTO THIS VEHICLE AND IT'S VERY UPSETTING WHEN IT IS TAKEN TO GET FIXED, PAY FOR THAT, GET IT BACK, IT'S STILL NOT RIGHT, TAKE IT BACK AGAIN, PAY, RECIEVE RUDE CUSTOMER SERVICE, THEN IT'S A HALF-A** JOB! THERE'S SO MANY THINGS TO COMMENT ABOUT, BUT THOSE ARE THE TOP SUBJECTS WITH MY CAR. HOPEFULLY, I WILL BE TAKEN SERIOUSLY FOR ONCE. THANK YOU FOR YOUR TIME, IT IS APPRECIATED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022760November 14, 2002
TIRES
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH A WEAR NOISY ON THE FRONT. DEALER WAS CONTACTED STATED THAT THE VEHICLE HAD PROBLEMS WITH THE TIRES AND NEEDED TO BE REPLACED ALSO IT WOULD NOT PASS THE INSPECTION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022788November 14, 2002
ELECTRICAL SYSTEM:STARTER ASSEMBLY
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE STARTER AND HAS HAD THE VEHICLE ON THE SHOP FOR A RECALL ON THE IGNITION SWITCH. DEALER WAS CONTACTED AND STATED THAT THE STATERTED HAS NOTHING TO DO WITH THE IGNITION SWITCH SO THERE FOR THERE IS NOTHING THEY CAN DO. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769688November 14, 2002
STEERING: STEERING WHEEL/HANDLE BAR, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TURN SIGNALS FAILED WHILE TAKING CAR FOR SERVICE FOR THE SERVICE ENGINE SOON LIGHT. DRIVERS SIDE FRONT WINDOW ALSO FAILED AT THIS TIME. OCCASIONALLY, HEADLIGHTS WON'T OPERATE ON BRIGHT. DEALER HAS REPLACED WINDOW MOTOR ONCE, MULTI-FUNCTION SWITCH TWICE, AND HAZARD SWITCH TWICE. I STILL ONLY HAVE TURN SIGNALS ABOUT 10 PERCENT OF THE TIME. DRIVERS SIDE WINDOW WILL NOT OPEN. THE STEERING HAS ALSO LOCKED UP ON ONE OCCASION. AT THAT TIME , THE HORN ALSO STARTED BLOWING REPEATEDLY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769693November 14, 2002
WHEELS
THERE IS A CLICKING SOUND IN WHEELS WHEN DRIVING LOW SPEEDS AS WELL AS TAKING TURNS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769669November 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE PEDAL VIBRATION AND STEERING WHEEL SHIMMY AT 17,000 MILES. FRONT ROTORS WARPED AND DEALER REPLACED ROTORS AND BRAKE PADS. PROBLEM REOCCURED AT 28,000 MILES. DEALER FOUND NOTHING WRONG. TOOK CAR TO DEALER AT 31,300 MI. FOR OIL CHANGE AND SAME BRAKING PROBLEM. FRONT ROTORS NEEDED TO BE MACHINED. DID NOT SOLVE THE PROBLEM AT HIGH SPEEDS. RETURNED CAR TO DEALER ONE WEEK LATER AND THEY REPLACED THE FRONT ROTORS AGAIN BUT NOT THE BRAKE PADS AT NO CHARGE. THE SERVICE REP. TOLD ME THAT PONTIAC HAS HAD THIS PROBLEM WITH THE GRAND AM FOR YEARS AND THAT IT IS A DEFECT IN THE WHEEL DESIGN AND ROTOR. I ASKED WHAT WOULD HAPPEN ONCE THE NEW CAR WARRANTY EXPIRES AND WAS TOLD HE DIDN'T KNOW. THEY HAVE MY SERVICE RECORDS ON FILE AND HE HOPED I WOULDN'T HAVE TO PAY FOR FUTURE ROTOR REPLACEMENTS CAUSED BY DEFECTIVE DESIGN BUT COULDN'T SAY FOR SURE. I PURCHASED A NEW CAR SPECIFICALLY SO I WOULDN'T HAVE TO DEAL WITH COSTLY REPAIRS FOR A NUMBER OF YEARS. DEALER SAYS ROTORS HAVE BEEN RE-DESIGNED AND SHOULD BE BETTER. SO FAR THAT HAS NOT PROVED TO BE THE CASE. THIS IS A DESIGN FLAW THAT I BELIEVE THE MANUFACTURER SHOULD CORRECT AND NOT MAKE THE PURCHASER LIABLE FOR REPAIR COSTS ON A DEFECTIVE PART AFTER THE WARRANTY EXPIRES. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022619November 13, 2002
WHEELS:MULTI PIECE
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH THE RIMS ON THE VEHICLE ABOUT FIVE MONTHS AGO THE FIRS ONE BROKE WICH WAS THE FRONT DRIVER SIDE AND NOW THERE IS A SECOND ONE WAS THE BACK DRIVERS SIDE. MANUFACTURER WAS CONTACTED ON A RECALL BACK ON 1995 BUT HERS WERE NOT INCLUDED ON THE RECALL. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769643November 12, 2002
AIR BAGS
INJECTORS CLEANED 2 TIMES WAS TOLD BY SERVICE ADVISOR JOHN EISENREICH ENGINE MISSING WAS BECAUSE I USED 5 GALLONS OF BP 89 FUEL INSTEAD OF 87 SAID THIS ENGINE CAN'T RUN ON 89 FUEL AIR BAG THEY FOUND BAD SIR COIL SHOULD HAVE BEEN COVERED BY F.I.D. OR GM I DECLINED PAYING FOR THE REPAIR THIS ITEM SHOULD BE COVERED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022551November 12, 2002
SERVICE BRAKES, HYDRAULIC
WHILE TRAVELING AT NORMAL SPEED, CONSUMER STATES' PRESSED BRAKE PEDAL AND PEDAL WENT TO THE FLOOR. CONSUMER HAD TO PUMP BRAKE TO GET VEHICLE TO STOP. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022447November 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHEN APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR. THE CONSUMER HAD TO PUMP THE BRAKES IN ORDER TO STOP THE VEHICLE. THE CAUSE OF THE PROBLEM IS UNKNOWN BUT COULD BE RELATED TO A FAULTY MASTER CYLINDER. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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