Pontiac Grand AM Complaints
5,577 consumer complaints on file.
- #10039288September 22, 2003VEHICLE SPEED CONTROL, EQUIPMENT:ELECTRICAL
THROTTLE POSITION SENSOR HAS FAILED THREE TIMES IN THIS VEHICLE, IN AS MANY YEARS. SUDDEN ACCELERATION OCCURS AND HAS ALMOST CAUSED SEVERAL ACCIDENTS, VERY FRIGHTENING. POTENTIALLY DEADLY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039180September 19, 2003ELECTRICAL SYSTEM:IGNITION
IGNITION FROZE UP. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039119September 18, 2003ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT LEAKING FROM THE LOWER INTAKE MANIFOLD GASKET IN THE REAR OF THE ENGINE. MECHANIC TOLD ME THIS IS PRETTY COMMON WITH GM CARS WITH V6 ENGINES. ALSO TOLD I NEED A NEW BATTERY. CAR IS ONLY 3.5 YEARS OLD WITH 31,800 MILES. I NEVER HAD A PROBLEM IN THE PAST WITH A PONTIAC OR GM CAR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039052September 17, 2003ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I JUST PURCHASED A 2001 PONTIAC GRAND AM SE1 IN AUGUST OF 2003. IT SEEMS THE "PASSLOCK" THEFT IGNITION IS NOT WORKING PROPERLY & THE CAR WILL NOT START UNLESS RESET PER THE PROCEDURE IN THE MANUAL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10040097September 16, 2003EXTERIOR LIGHTING:TURN SIGNAL
WHILE DRIVING LEFT AND RIGHT TURN SIGNALS WORKED INTERMITTENTLY. TOOK VEHICLE TO DEALER, BUT PROBLEM STILL EXISTS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039017September 16, 2003TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PURCHASED 2001 PONTIAC GRAND AM GT NEW NOVEMBER 2000. SIX MONTHS LATER METAL TO METAL GRINDING NOISE AND VIBRATION IN FRONT - DEALER STATED ROTORS WARPED AND REPLACED UNDER WARRANTY. SIX MONTHS LATER FRONT BRAKE PADS REPLACED TO SAME CONDITION - ROTOR TURNED. SIX MONTHS LATER ANOTHER SET OF FRONT BRAKE PADS. STILL HAVE GRINDING NOISE ESPECIALLY AT SPEED UNDER 30 MPH-ESPECIALLY BAD WHEN TURNING. FRONT TIRES CONSTANTLY LOSING AIR. GOODYEAR EAGLE RS P225/50R16 ORIGINAL TIRES 42,000. PLAN TO CONTACT LOCAL GOODYEAR DEALER, GENERAL MOTORS & GOODYEAR NATIONAL CUSTOMER SERVICE AFTER READING COMPLAINTS EXACTLY LIKE MINE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039950September 15, 2003EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
HAZARD SIGNAL SWITCH FAILED. CONSUMER WAS UNABLE TO GIVE INDICATION TO ONCOMING TRAFFIC. CONSUMER SAID HER VEHICLE HAD THE SAME PROBLEM AS MENTIONED IN RECALL 03V327000 , BUT DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE VIN WAS NOT INCLUDED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038922September 15, 2003SERVICE BRAKES, AIR:DISC:ROTOR
WITH 70K MILES ON THE CAR I HAVE HAD THE BRAKES AND ROTORS REPLACED 4 TIMES. AFTER THE SECOND TIME, I CONTACTED THE DEALER AND ASKED IF IT WAS NORMAL TO REPLACE THESE ITEMS EVERY 18K MILES AND WAS TOLD IT WAS THE WAY I DRIVE THE CAR. AFTER THAT COMMENT, I STOPPED USING THEM FOR MY REPAIRS OUTSIDE OF WARRENTY. REVIEWING YOUR WEB SITE MADE ME REALIZING I AM NOT THE ONLY PERSON WITH THIS PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038931September 15, 2003AIR BAGS
I WAS IN AN ACCIDENT AND MY AIR BAGS DID NOT GO OFF I TRIED TO CALL GM AND THEY WOULD NOT HELP ME AT ALL.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10038939September 15, 2003ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTAKE MANIFOLD GASKET WAS INSTALLED WRONG WHEN CAR WAS MANUFACTURED. ALLOWING ANTIFREEZE TO MIX WITH THE ENGINE OIL, WHICH LEADS TO OVERHEATING OF VEHICLE.BECAUSE OF THIS DEFECT( WHICH GM THEMSELVES HAVE A TECHNICAL SERVICE BULLETIN (TSB) ADMITTING THAT THEY HAVE A PROBLEM). THIS DEFECT CAUSED MY CAR TO OVERHEAT WARPING THE HEADS ON THE ENGINE , NOW THE ENGINE IS NO GOOD. I HAVE TALKED TO GM ABOUT THE PROBLEM 2 TIMES . THE 1ST TIME THEY TOLD ME THAT YES THEY KNEW THEY HAD A PROBLEM BUT IT WAS NOT ENOUGH FOR A RECALL YET. THE 2ND TIME I TALKED TO THEM THEY TOLD ME BASICALLY THE SAME THING, BUT THAT IF I WAS TO BRING IT IN TO A PONTIAC DEALERSHIP AND HAVE IT DIAGNOSED THEN THEY WOULD GO FROM THERE.WELL I CALLED A PONTIAC DEALERSHIP TO ASK HOW MUCH WAS THE COST OF THIS DIAGNOSTIC AND THEY SAID ABOUT $1000.00. I'M SORRY BUT IM A SINGLE MOTHER RAISING 4 CHILDREN IF I HAD A $1000.00 FOR THE DIAGNOSTIC TEST I COULD JUST AS SOON USE THAT MONEY TO FIX MY CAR.I HAVE TALKED TO NUMEROUS MECHANICS, INCLUDING THE MECHANICS OF OUR COLUMBUS CITY SCHOOL BUSES( WHICH IS WHERE I WORK) AND THEY ALL HAVE SAID THAT IT SOUNDS TO THEM LIKE ITS GM'S FAULT THAT MY CARS ENGINE IS NO GOOD NOW, ESPECIALLY SINCE THEY HAVE A TSB ON THIS VERY PROBLEM BECAUSE THAT ADMITS THAT THEY KNOW THAT THEY HAVE A PROBLEM. GM INFORMED ME THAT IF I HAD THE CAR FIXED AND SAVED THE RECEIPT , IF THIS WAS EVER RECALLED THAT I COULD POSSIBLY GET MY MONEY BACK.I DO NOT HAVE THE MONEY TO GET MY CAR FIXED, AGAIN BECAUSE I AM A SINGLE MOTHER RAISING 4 CHILDREN ON A SCHOOL BUS DRIVERS PAY. I HAVE BEEN TOLD BY A FEW MECHANICS THAT WORK AT PONTIAC DEALERSHIPS THAT THESE CARS WITH THIS PROBLEM COME IN THIER SHOPS DAILY. I BELIEVE THAT PONTIAC IS RESPONSIBLE FOR MY CARS ENGINE GOING BAD AND I THINK THAT THEY SHOULD BE RESPONSIBLE FOR FIXING IT.MY CAR HAS NOT BEEN RUNNING FOR APPROXIMATELY 6 MONTHS ,WHICH MEANS I HAVE HAD NO MEANS OF TRANSPORTATION FOR MY CHILDREN AND I FOR THAT LONG OF A TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038951September 15, 2003STRUCTURE:BODY:DOOR
HAD AN ISSUE UNDER ORIGINAL MANUFACTURER'S WARRANTY OF WINDOWS BEING SCRATCHED BY DEFECT IN THE DOOR. THEY ACCEPTED RESPONSIBILITY FOR THE DEFECT AND REPLACED GLASS AT NO CHARGE. THEY SAID THAT THE PROBLEM THAT CAUSED THE SCRATCHES WAS RESOLVED. ON 8-23-02 THE ISSUE REOCCURED AND WAS TO BE FIXED. THE DEALERSHIP AT THAT TIME DID NOT HAVE THE NECESSARY PARTS TO FIX THE PROBLEM. ON 12-4-02 THERE WAS AN APPOINTMENT MADE TO FIX THE PROBLEM AND REPLACE THE WINDOWS, BUT THE "ICE STORM OF THE CENTURY" HIT NORTH CAROLINA. SINCE THEN I HAVE NOT HAD THE OPPERTUNITY TO LEAVE MY CAR IN THE SHOP FOR AN EXTENDED PERIOD OF TIME DUE TO MY EMPLOYMENT. NOW PONTIAC SAYS THAT THEY WILL MAKE ME PAY OUT OF POCKET TO FIX THE ISSUES WITH THE DOOR THAT WERE SUPPOSE TO BE HANDLED UNDER THE ORIGINAL MANUFACTURER'S WARRANTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038864September 14, 2003ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK, EXTERIOR LIGHTING:FOG LIGHTS
I PURCHASED THIS VEHICLE IN JUNE 2003 WITH 1695 MILES ON IT. ONE MONTH LATER IT'S IN THE SHOP BECAUSE THERE WAS WATER LEAKING IN THROUGH THE MOONROOF'S OPEN/CLOSE BUTTON AND THE TRUNK FAILED TO OPEN USING THE REMOTE OR THE BUTTON ON THE DRIVER'S DOOR. THE DEALER HAD THE WINDSHIELD RESEALED AND FIXED THE CONNECTION PROBLEM FOR THE TRUNK. NOW THE VEHICLE'S FOG LAMPS GO ON AND STAY ON FOR NO REASON, EVEN WHEN THE VEHICLE IS TURNED OFF. I HAD TO TAKE THE FUSE OUT FOR THE WEEKEND UNTIL I CAN TAKE IT INTO THE DEALERSHIP. THIS IS THE SECOND ELECTRICAL PROBLEM I'VE HAD AND THE CAR ONLY HAS 4200 MILES ON IT. *PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038890September 14, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CAR OVER HEATED AND STALLED DUE TO A BLOWN INTAKE MANIFOLD GASKET ON MY 2000 GRAND AM 3.4L V-6 MOTOR. 55000 MILES. CREATED UNSAFE CONDITION ON THE ROAD WAY BY THIS FAILING ON THE AUTOMOBILE. THERE ARE THOUSANDS OF CONSUMERS OUT THERE WHO HAVE THE SAME PROBLEM WITH THESE AND OTHER GM VEHICLES WITH THE 3.0,3.1.3.4 AND 3.8 MOTORS. THIS GASKET IS FAILING AND IT HAS BEEN ADMITTED BY GM THEY USED AN INFERIOR GASKET ON THESE VEHICLES. 55000 MILES FOR A MAJOR BREAK DOWN FOR THIS REASON SHOULD NOT BE HAPPENING. *PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10041863September 12, 2003ENGINE AND ENGINE COOLING, STRUCTURE, ELECTRICAL SYSTEM:WIRING
PROBLEMS WITH VEHICLE'S WATER PUMP AND BELT TENSIONER. *MR THERE WAS A GAP IN THE BODY AT THE PASSENGER FRONT FLOOR BOARD, THERE WAS A SHORT IN THE VOLUME OF THE RADIO, BAD DISPLAY, BAD MOTOR CARRIAGE, AND THE HOOD DID NOT HOLD WITH THE PROP STICK. *SCC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038782September 12, 2003VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I CALLED PONTIAC TO TRY TO GET SOME HELP REGARDING THE FACT THAT MY CAR IS ONLY 5 YEARS OLD AND WITHIN THE LAST 2 MONTHS BOTH SIDE MIRRORS HAVE FALLEN OFF (ONE SIMPLY BY BEING BRUSHED AGAINST), MY REARVIEW MIRROR CAME OFF, BOTH SIDE WINDOW REGULATORS HAVE BROKEN, AND THE CLEAR COAT IS CHIPPING AND LEAVING MY PAINT EXPOSED TO THE ELEMENTS. PONTIAC PRETTY MUCH TOLD ME "SORRY, NOT OUR PROBLEM" BECAUSE I BOUGHT THE CAR USED (I AM THE SECOND OWNER), BECAUSE I DID NOT BUY THE EXTENDED WARRANTY, AND BECAUSE IT HAS OVER 70,000 MILES. I HAVE DONE MY RESEARCH AND FOUND THAT THESE ARE ALL COMMON PROBLEMS WITH THIS MAKE AND MODEL. I WOULD BE HAPPY TO FORWARD YOU MY RESEARCH. REGARDLESS OF WHAT NUMBER OWNER I AM OR HOW MANY MILES ARE ON THE VEHICLE, I FEEL THAT IF PONTIAC CANNOT MAKE A VEHICLE THAT CAN LAST 5 YEARS WITHOUT FALLING APART, THEN THE GENERAL PUBLIC SHOULD NOT BE THROWING AWAY OUR HARD EARNED MONEY ON A BAD PRODUCT. PONTIAC SHOULD REALLY BE TAKING RESPONSIBILITY FOR MAKING A LESS-THAN-DESIRABLE PRODUCT. *PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038801September 12, 2003SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
REFERENCE NHTSA PE03031. WHILE MAKING A TURN, HEARD NOISE AND FELT SHAKE THROUGH VEHICLE. NOTICED LEAN TOWARDS LEFT SIDE. UPON INSPECTION, FOUND LEFT FRONT COIL SPRING BROKEN. SPRING BROKEN WITH A SHEARING/SLASHING BREAK. CLEAN GRAY METAL. AT BOTTOM COIL, APPROX 1" BEFORE IT PASSES OVER STARTING POINT OF THE COIL. NO DAMAGE TO TIRE. DEALER REPLACE BOTH SPRINGS. MANUFACTURER NOTIFIED BY DEALER. PARTS WILL BE SAVED IF NEED FOR INSPECTION. *PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039782September 11, 2003EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NHTSA RECALL 03-V-327-000 ,CERTAIN PASSENGER VEHICLES HAVE HAZARD WARNING SWITCHES THAT MAY EXPERIENCE SOLDER JOINT CRACKING CAUSED BY RAPID TEMPERATURE TRANSITIONS AND THE SOLDERING PROCESS. IF SOLDER JOINT CRACKING OCCURS AND RESULTS IN AN OPEN CIRCUIT, THE TURN SIGNALS/HAZARD LAMPS BECOME INTERMITTENT OR INOPERATIVE. CONSUMER HAD THE SAME PROBLEM. ALSO BOTH BACK SIDE WINDOWS DID NOT ROLL DOWN. OWNER CONTACTED THE DEALERSHIP.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038745September 11, 2003SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE MY PONTIAC GRAND AM FOR 3 YRS NOW AND IN THE 3 YEARS I HAVE PUT 8 SETS OF BRAKE PADS, 3 SETS OF ROTORS AND NOW I HAVE TO REPLACE THE CALIPERS. I HAD THE CAR TO TWO DIFFERENT PONTIAC DEALERS ONE WAS 6 MONTHS AFTER I PURCHSED THE CAR AND THEY TOLD ME THAT THE BRAKES ARE NOT A WARRENTY ITEM AND THAT I WAS TO HARD ON THE BRAKES. THE OTHER DEALER TOLD ME THAT THE FRONT BRAKES ARE WEARING BECAUSE THE BACK BRAKES ARE NOT ADJUSTING RIGHT, SO THAT DEALER FIX THE BACK BRAKES AT NO CHARGE TO ME. WILL HERE IT IS 2YRS AND 6 MONTHS LATE I'M STILLING HAVING PROBLEMS WITH MY BRAKES. I FEEL I CAN NOT TRUST THE PONTIAC DEALERS TO FIX MY CAR. I FEEL THAT PONTIAC SHOULD FIX THIS PROBLEM AT NO CHARGE TO ME OR RECALL THIS CARS FOR BRAKING PROBLEMS. I CAN'T KEEP REPLACE MY BRAKE PADS, ROTORS, AND CALIPOR ON THE CAR IT IS A VERY COSTLY THING TO DO. I HAVE CALLED THE PONTIAC CUSTOMER SERVICE DEPARTMENT AND TOLD THEM EVERYTHING AND THEY DID NOTHING. I HAVE RESENTLY EMAILED PONTIAC DIRECT. I HAVE NOT HEARD ANYTHING AS OF YET. IF I DON'T HEAR FROM THEM THEN THE NEXT STEP IS TO MY LAWYER FOR A LAW SUIT. SO WITH THIS I HOPE THAT PONTIAC DOES SOMETHING BEFORE SOMEONE GETS HURT OR KILLED BECAUSE OF THERE FAULTY BRAKING SYSTEM. IF IT COMES DOWN TO A LAW SUIT I HOPE THAT EVERY ONE WHO OWN A 2000 GRAND AM GET EITHER THERE MONEY PAY FOR THE CAR OR THEY GET THERE BRAKES FIX RIGHT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10037593September 10, 2003ELECTRICAL SYSTEM:IGNITION
I HAVE A 2001 PONTIAC GRAND AM GT WITH CURRENTLY 10.000 MILES AND I AM CONSTANTLY HAVING PROBLEMS WITH INTERMITTENT HARD STARTING SINCE I BOUGHT THE CAR NEW. I HAVE BROUGHT THE CAR TO THREE DIFFERENT DEALERS WITH NO RESULTS, THEY SAID SINCE THE PROBLEM IS INTERMITTENT AND THEY CANNOT DUPLICATE IT THEY CANNOT DETERMINE WHAT IT IS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10037601September 10, 2003SEATS:FRONT ASSEMBLY:RECLINER, STRUCTURE
SEAT BACK ON DRIVER'S SIDE OF MY VEHICLE COLLAPSED. CLEAR COAT IS CHIPPING OFF THE ROOF DESPITE REGULAR WASHING AND HARD COAT WAXING. RATTLE IN THE DOOR AND FRONT END LIKE THERE'S A LOOSE MOTOR MOUNT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0